GMC Acadia Complaints

5,595 consumer complaints on file.

#10864447May 11, 2016
STEERING
WHILE DRIVING MY POWER STEERING WILL GO OUT. I HAVE ALMOST HIT SEVERAL VEHICLES DUE TO THIS ISSUE. I THINK THIS NEEDS TO BE ADDRESSED ASAP. I TRAVEL WITH MY KIDS IN MY VEHICLE ON A DAILY BASIS AND I AM SCARED TO PUT THEM IN MY VEHICLE DUE TO THIS ISSUE AND I AM STILL PAYING ON MY CAR AND CAN'T AFFORD TO BUY A NEW ONE. PLEASE FIX THIS ISSUE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864899May 9, 2016
STEERING
APRIL 26, 2016 - MY WIFE WAS AT A GAS STATION AND SAID THE WHEELS ON THE GMC WERE VERY HARD TO TURN EITHER WAY. SHORTLY THEREAFTER, SHE STARTED TO HEAR A WHINING NOISE WHEN SHE WOULD TURN LEFT OR RIGHT. A DAY LATER, THE NOISE WAS MORE PRONOUNCED SO I WENT OUT FOR A TEST DRIVE. THE STEERING SEEMED OK AND THE WHINING NOISE DIDN'T SEEM THAT BAD TOO ME. APRIL 28, 2016 - MY WIFE SAID THE NOISE WAS LOUDER SO I TEST DROVE IT AGAIN, THIS TIME, I EXPERIENCED A MOMENTARY LOSS OF STEERING POWER ON LOW SPEED. ONE TIME I OVERCOMPENSATED WHEN IT WAS HARD TO TURN THE WHEEL BUT AVOIDED HAVING AN ACCIDENT. I PERFORMED THE OWNER'S MANUAL CHECKS, POWER STEERING FLUID LEVEL WAS GOOD. I THEN GOGGLED FOR MORE INFORMATION ONLINE ABOUT STEERING ISSUES AND HOW TO RESOLVE ON GMC 2009 ACADIA AND THEN I RAN INTO THE GMC SERVICE BULLETIN SB-10056459-3388 ONLINE. THE BULLETIN DESCRIBED THE INTERMITTENT POWER LOSS WE EXPERIENCED. THE CONDITION IS DESCRIBED AS FOLLOWS "VEHICLES MAY DEVELOP A POWER STEERING PUMP WEAR CONDITION THAT CAN CAUSE AN INTERMITTENT DROP OF POWER STEERING HYDRAULIC PRESSURE THAT WILL CAUSE REDUCED OR LOSS OF STEERING ASSIST. THE VEHICLE MAY REVERT TO MANUAL STEERING WHICH REQUIRES GREATER DRIVER EFFORT, PARTICULARLY AT LOW VEHICLE SPEEDS". I CALLED OUR LOCAL GM'S SERVICE DEPARTMENT FOR AN EVALUATION BUT HAVE NOT RECEIVED A CALLBACK YET. I AM CONCERNED BECAUSE I BELIEVE, IF NOT RESOLVED, MAY TURN OUT TO BE A SAFETY ISSUE FOR US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863599May 6, 2016
UNKNOWN OR OTHER
THE CAR HAS UNPREDICTABLY AND REPEATEDLY GONE INTO A REDUCED ENGINE POWER STATE AND SUBSEQUENT STALL ON AT LEAST 8 OCCASIONS NECESSITATING AN EMERGENCY PULL OVER. THE FAILURE OCCURRED 6 TIMES WHEN SLOWING TO TURN OR APPROACHING A LIGHT/STOP SIGN AND TWICE ON THE HIGHWAY AT SPEEDS IN EXCESS OF 60 MPH. MESSAGES AT THE TIME OF THE ISSUE HAVE VARIED BUT CONSISTENTLY INDICATE ENGINE ISSUE, REDUCED ENGINE POWER. VARIABLY WE WILL SEE MESSAGES ABOUT STABILIZATION CONTROL, TRACTION CONTROL BEING OFF OR NEEDING TO BE CHECKED. WE HAVE AVOIDED ACCIDENTS ON MULTIPLE OCCASIONS. GM HAS BEEN UNABLE TO IDENTIFY AND CORRECT THE ISSUE ON REPEATED VISITS NOR CAN THEY GUARANTEE THAT IT WON'T HAPPEN AGAIN. SINCE THE CAR LOSES ENGINE POWER AND STALLS BOTH AT HIGHWAY AND SLOWER SPEEDS, IT PRESENTS AN EXTREME SAFETY HAZARD NOT ONLY TO OCCUPANTS OF THE CAR BUT TO SURROUNDING VEHICLES. WE REFUSE TO HAVE THE CAR ON THE ROAD GIVEN THE ENORMITY OF THE RISK ASSOCIATED WITH DRIVING IT AT THIS POINT. GM WAS INITIALLY RESPONSIVE TO OUR CONCERNS AT THE FIRST VISIT TO THE DEALERSHIP BUT HAS NOT RETURNED THREE SEPARATE CALLS OVER THE PAST THREE WEEKS. FORUMS ON-LINE REGARDING THE ACADIA AND SEVERAL OTHER MODELS SHOW THAT MANY OTHER PEOPLE HAVE BEEN EXPERIENCING THIS SAME ISSUE OVER MULTIPLE MODEL YEARS. GM NEEDS TO RESOLVE THE CAUSE BEFORE SOMEONE IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863449May 5, 2016
ELECTRICAL SYSTEM, SEATS, STEERING
I OWN A 2008 GMC ACADIA I HAVE HAD IT USED SINCE JAN 2015 I HAVE HAD IT IN DEALERSHIP ALMOST EVERY 3 MONTHS SINCE I BOUGHT IT. I WAS RECENTLY DRIVING AND HAD A FIRE IN THE PASSENGER HEATED SEAT WHERE MY DAUGHTER WAS SITTING AND IT BURNED A SMALL HOLE IN HER JEANS SO FAR GMC IS CHECKING TO SEE IF ITS A DEFECTIVE EQUIPMENT FAILURE OR NOT? IN THE MEAN TIME MY SUNROOF HAS QUIT WORKING AND NOW MY ROOF IS LEAKING AND MY CAR SMELLS LIKE MOLD. THE WHOLE ELECTRICAL SYSTEM IS GOING CRAZY WITH FLASHES OF INTERIOR LIGHTS. I ALSO HAD THE VEHICLE STOP ON ME IN THE MIDDLE OF PARKING AND FOUND OUT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THEY NEED TO HAVE A RECALL ON THESE VEHICLES BECAUSE OUR CHILDREN RIDE WITH US AND THEY ARE UNSAFE ESPECIALLY NOW THAT HER JEANS ARE BURNED AND SHE HAS A SMALL PINK SPOT FROM THE HEATED SEAT. THE DEALERSHIP TOLD ME TODAY LIKELY THE SEAT WONT BE REPLACED AND IF ITS NOT I WILL BE CONTACTING ME A LAWYER. MY CHILDREN S SAFETY COME FIRST. HOPEFULLY THE WILL ALSO DO A RECALL ON THE ELECTRICAL EQUIPMENT AND THE SUNROOF LEAKING BECAUSE OUR VEHICLES ARE NOT SAFE AFTER WATER GETS ONTO ALL THE ELECTRICAL DEVICES AND SHORTS OUT AND MAY CAUSE A FIRE NEXT.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10861995April 28, 2016
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE FLUID WAS LEAKING INTO THE POWER BUSTER. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WATER WAS LEAKING DOWN FROM THE SUN ROOF INTO THE ELECTRICAL FUSE BOX, CAUSING CORROSION AND THE VEHICLE WOULD FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WATER LEAKING INTO THE FUSE BOX WAS CAUSING THE VEHICLE NOT TO TURN OFF DUE TO THE CORROSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. UPDATED 06/29/16*LJ UPDATED 08/02/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861632April 27, 2016
EXTERIOR LIGHTING
I AM SO EXHAUSTED BY REPLACING HEADLIGHTS ON MY 2009 ACADIA. I HAVE OWNED THE CAR FOR 2 YEARS AND HAVE REPLACED HEADLIGHTS, CONNECTORS, WIRING, AND MORE HEADLIGHTS. I HAVE NEVER HAD ALL WORKING HEADLIGHTS AT ANY ONE TIME. THIS CLEARLY IS A SAFETY ISSUE! NOT TO MENTION THE COST INVOLVED....I DO NOT HAVE OVER $100 EVERYTIME ONE GOES OUT SO WE HAVE FIGURED OUT HOW TO REPLACE THEM OURSELVES, WHICH ISN'T EASY EITHER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861511April 26, 2016
STEERING
I HAVE HAD SOME ISSUES WITH THIS VEHICLE INCLUDING A FAILED BRAKE BOOSTER AND MY RACK AND PINION STEERING MECHANISM IS CURRENTLY BEING REPLACED DUE TO LEAKING AND PROBABLE FAILURE, WHICH I UNDERSTAND IS A COMMON PROBLEM WITH THESE VEHICLES. I WAS HEARING NOISE COMING OUT OF THE STEERING COLUMN WHEN TURNING FOR SOMETIME NOW. I WAS TOLD THAT THE HYDRAULIC MECHANISM MAY FAIL AND CAUSE SUDDEN MORE DIFFICULT TURNING WITHOUT REPLACEMENT. I HAVE ALSO OWNED ANOTHER 2007 ACADIA AND HAD TO HAVE A POWER STEERING PUMP REPLACED 4 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861583April 26, 2016
AIR BAGS, ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL AND AIR BAG WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, WHILE ATTEMPTING TO MAKE A LEFT TURN AND ACCELERATE, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED AND WOULD NEED TO BE PROGRAMMED. THE DETAILS FOR THE DIAGNOSIS OF THE TRACTION CONTROL COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V062000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861170April 25, 2016
STRUCTURE:BODY
TAKAT RECALL-I HAD MY RECALL DONE ON THE LIFTGATE IN 2015. YESTERDAY MY WIFE WAS GETTING BAGS OF CAR AND IT FELL ON HER HEAD. SHE FELT IT AND SLIDE QUICKLY FROM UNDER. SHE ALREADY HAVE PROBLEMS WITH HER HEAD FROM OTHER THINGS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861348April 25, 2016
STEERING
I OWN A 2009 GMC ACADIA. WHILE TRYING TO TURN MY POWER STEERING WILL GO OUT. I HAVE ALMOST HIT 3 DIFFERENT VEHICLES DUE TO THIS AND BARELY MADE IT IN TO A PARKING LOT OFF OF A BUSY STREET. THIS IS A VERY DANGEROUS AND SERIOUS PROBLEM THAT GMC NEEDS TO ADDRESS. I HAVE A DAUGHTER THAT I AM WORRIED ABOUT LETTING RIDE IN THE CAR WITH ME DUE TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861405April 25, 2016
ENGINE
JUST BOUGHT MY ARCADIA JULY 2015 BACK IN DECEMBER THE ENGINE CAME ON HAD IT CHECKED OUT AND ERROR CODE P00008 WAS DETECTED GMC DOESN'T HAVE A RECALL ON THIS IT OBVIOUS THAT THIS PROBLEM ISN'T RESOLVED I'M PAYING $16000 FOR A VEHICLE THAT I HAVE TO INVEST MORE INTO MONEY INTO THAT I HAVEN'T EVEN A YEAR YET EVERY WHERE I LOOK ABOUT DETAILS ABOUT THIS PROBLEM I KEEP FINDING THE SAME ANSWERS IT WOULD BE GREAT IF THEY WOULD FIX THIS PROBLEM BECAUSE I REALLY LIKE MY VEHICLE BUT I WILL NOT INVEST $3000 + IN A VEHICLE THAT I STILL OWE ON AND IT'S THE MANUFACTURER LIABILITY TO REPLACE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860909April 22, 2016
AIR BAGS
I HAVE NOTICED BEFORE AFTER A RAIN THE WINDSHIELD WOULD FOG REALLY BAD SO I FIGURED I HAD A SMALL ROOF LEAK, HOWEVER I DIDN'T KNOW IT WAS A MAJOR LEAK. I OPEN THE DOOR AND NOTICED BOTH FRONT FLOOR BOARDS ARE WET. I VACUUM IT OUT AND GET ABOUT 8 GALLONS OF WATER OUT. IT WOULDN'T START SO AFTER LOCATING THE BATTERY IN THE PASSENGER FLOOR BOARD THE BATTERY BOX WAS FULL OF WATER. I VACUUM THAT OUT. I LET IT DRY FOR A WHILE AND JUMP IT OFF. IT CRANKED FINE AND I LET IT IDLE FOR A WHILE. I CLOSED THE DOORS WITH WINDOWS DOWN WITH IT STILL RUNNING AND PUT A FAN IN THE FRONT SEAT. IT WAS SITTING IN MY GARAGE RUNNING, WITH A BOX FAN IN THE FRONT SEAT BLOWING, I SHUT THE DOORS WITH THE WINDOWS DOWN, AND ABOUT 30 SECONDS AFTER I SHUT THE DOOR I AM STANDING BESIDE IT AND HEAR A LOUD EXPLOSION. I LOOK OVER AND BOTH SIDE CURTAIN LIKE AIR BAGS HAD DEPLOYED. THE CAR SHUTS OFF, THE FLASHERS COME ON. AFTER I GAIN MY COMPOSURE FROM BEING SCARED TO DEATH FROM THE NOISE, I REACH IN AND TURN THE KEY OFF. AFTER THAT I DISCONNECTED THE BATTERY BECAUSE I WAS THEN AFRAID IT MAY BLOW MORE AIR BAGS OR SHORT OUT AND CATCH FIRE. I DID SOME RESEARCH ONLINE AND NOTICE THERE ARE TONS OF COMPLAINTS ABOUT THE ROOF LEAKS, THERE ARE A FEW TECHNICAL BULLETINS THAT GM HAS ABOUT IT AS WELL, HOWEVER THERE WAS NO RECALL SINCE IT ISN'T A SAFETY ISSUE. WELL, IF THE ROOF LEAK IS GETTING ENOUGH WATER IN THE VEHICLE THAT IT CAUSES THE AIR BAGS TO DEPLOY FOR NO REASON, I BELIEVE THIS IS A REAL SAFETY CONCERN. I AM JUST GRATEFUL I WASN'T DRIVING IT AND MY 2 YOUNG KIDS WERE NOT IN THE VEHICLE WHEN IT HAPPENED. I JUST BOUGHT LESS THAN 6 MONTHS AGO FROM A DEALER. I DON'T KNOW WHAT TO DO AT THIS POINT, SO FAR I JUST CALLED MY INSURANCE COMPANY. ANY SUGGESTIONS ON WHAT TO DO NEXT? THE PICS ARE OF WATER IN THE CAR PRIOR TO THE AIR BAGS DEPLOYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860948April 22, 2016
FUEL/PROPULSION SYSTEM
FUEL TAKE INDICATOR FLUCTUATES NOT GIVING AN ACCURATE READING OF ACTUAL GAS IN TANK. IT WILL READ 3/4 TANK AND AFTER TURNING OFF AND BACK ON AGAIN IT WILL READ ON "E". WE DO NOT PARK ON A HILL WE HAVE A FLAT DRIVEWAY/GARAGE. THIS HAPPENS ANYWHERE I GO. I HAVE ALMOST RAN OUT OF GAS NUMEROUS TIMES BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860981April 22, 2016
POWER TRAIN
PASSENGER SIDE AIR VENT NOT BLOWING ALL THE OTHER VENTS WORK. DEALER SAID IT WAS THE AIR DOOR ACTUATOR. THIS IS THE 2ND TIME WE HAVE HAD OUR ACADIA IN FOR COOLING ISSUES EACH TIME WE HAVE HAD TO PAY BIG BUCKS WE DO NOT HAVE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860666April 21, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED FOR A RECALL PERTAINING TO THE LIFTGATE, SUPPORT STRUTS, AND REPROGRAMMING OF THE COMPUTER. AFTER THE REPAIR, THE ABILITY TO AUTOMATICALLY CLOSE THE LIFTGATE WAS INOPERABLE BECAUSE THE MOTOR STOPPED WORKING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860485April 20, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SUNROOF LEAK DRIVING DURING RAINSTORM WATER BEGAN POURING IN ON THE DRIVER SIDE FROM THE PARKING BRAKE. CAUSED MOLDY SMELL, PARK BRAKE ON/OFF INDICATOR LIGHT AND BRAKE ON WARNING ALARM NOW NOT WORKING. ADVISED BY GLASS CO. AND DEALERSHIP THAT SUNROOF IS CAUSING LEAK FROM CLOGGED DRAIN LINES AND FAULTY SEALS. NO RECALLS OR TSB'S BUT HUNDREDS OF OTHER OWNERS HAVE HAD THE SAME ISSUE FROM 2008-2013 MODELS. NTSB SHOULD DEMAND THAT GMC ADDRESS THIS FAULTY PRODUCT. PROBLEM RE-OCCURRED DURING CAR WASH FOLLOWING RAIN STORM. VEHICLE HAS ONLY 30,000 MILES, ORIGINAL OWNER, NOW OUT OF WARRANTY. GMC WILL NOT COVER REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860534April 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860285April 19, 2016
POWER TRAIN
WHILE DRIVING, THE VEHICLE BEGAN TO IDLE SPORADICALLY. EVENTUALLY, IT STARTED TO IDLE AND NOT SHIFT INTO THE NEXT GEAR. FINALLY, THE CHECK ENGINE LIGHT CAME ON. WHEN TOOK IT TO A REPAIR SHOP DETERMINE THE CODES ASSOCIATED WITH THE CHECK ENGINE LIGHT, AND FOUND P0700 AND P0776 CODES. THESE CODES REFERENCE A WELL KNOWN PROBLEM ENCOUNTERED IN THE 2008 GMC ACADIA. THE WAVEPLATE MAY BE BROKEN, AND CAUSE ISSUE IN THE 3RD, 5TH, AND R GEARS. SO, NOW THE VEHICLE DOESN'T SHIFT INTO ANY GEAR, AND I WILL HAVE TO PAY OUT OF POCKET ($4K) FOR AN ISSUE THAT GM KNOWS IS AN ISSUE, AND HAS SINCE CORRECTED IN THE LATER YEAR MODELS. I CALLED GM TO SEE IF THEY WOULD OFFER ANY TYPE OF ASSISTANCE, AND WAS TOLD NO, DUE TO THE MILEAGE ON MY VEHICLE. I AM CURRENTLY AT 143,000 MILES. REGARDLESS OF THE MILES ON MY VEHICLE, IF GM PLACED A FAULTY PART IN THEIR VEHICLES, THEY SHOULD BE REQUIRED TO PLACE A RECALL TO FIX IT, AND NOT HAVE IT BE THE CONSUMER'S RESPONSIBILITY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859860April 16, 2016
UNKNOWN OR OTHER
THIS VEHICLE LACK PROPER LOAD RESTRAINTS SO THAT OBJECTS PLACED IN THE CARGO AREA DO NOT FLY ALL OVER AND HURT PASSENGERS IN CASE OF SUDDEN STOP OR ACCIDENT. CARGO NETTING HAS VERY POOR SIDE ANCHORS AND LACKING FLOOR ANCHORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859910April 16, 2016
EXTERIOR LIGHTING
THE DAYTIME LIGHTS, THE BULBS KEEP BURNING OUT. I HAVE REPLACED BOTH THE LEFT AND RIGHT SIDE LO BEAM LIGHTS 4 TTIME NOW. THIS TENDS TO BE A PROBLEM FOR THE GMC ACADIA AND SHOULD HAVE A RECALL ON IT TO CORRECT THE ISSUE. MANY APPEAR TO HAVE THE ACTUAL SOCKETS MELTED I HAVE NOT EXPERIENCE THAT BUT WITHIN THE LAT 12 MONTHS I HAVE REPLACED THE LO BEAM LIGHTS 4 TIMES THIS SHOULD BE INVESTIGATED AS THIS TIME THEY BOTH WENT OUT WITHIN THE SAME DRIVE AND I WAS LEFT WITH ONLY HI BEAM BUT LUCKILY I WAS CLOSE TO HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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