GMC Acadia Complaints

5,595 consumer complaints on file.

#10851102March 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED AN ABNORMAL ODOR EMITTING FROM THE ENGINE COMPARTMENT AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851112March 22, 2016
AIR BAGS
PASSENGER AIR BAG INDICATOR HAS BEEN INTERMITTENTLY GOING ON AND OFF FOR OVER A YEAR, WHEN A PERSON WEIGHING OVER 100 LBS IS SEATED THERE. RECENTLY THE SERVICE AIR BAG HAS COME ON THE DIC, AND THE AIR BAG INDICATOR IS ALWAYS OFF NOW WHEN ANYONE IS SEATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850501March 19, 2016
STEERING
TOOK IT IN TO CLEAR CODE FROM LIFT GATE RECALL. WALKED OUT WITH SLIP THAT SAYS IT NEEDS A NEW POWER STEERING GEAR ASSEMBLY AT $1900. VERY QUICK GOOGLE SEARCH SAYS THIS IS COMMON PROBLEM WITH THIS VEHICLE, BUICK ENCLAVE AND CHEVY TRAVERSE OF THIS YEAR. PEOPLE REPORT THIS CAUSES DIFFICULTY STEERING AND LOSS OF STEERING WHILE IN MOTION. UPON REFLECTION, THERE HAVE BEEN TIMES STEERING HAS GONE BIZARRE BUT I CHAULKED IT UP TO ROAD CONDITIONS (SNOW/SLEET). THIS VEHICLE ONLY HAS 55,000 MILES ON IT AND ONLY DRIVEN 6 MONTHS OF THE YEAR. SEVERAL PEOPLE COMPLAIN OF THIS STEERING GEAR ASSEMBLY REPAIR (SOMETIMES MORE THAN ONCE) AND THE LOSS OF STEERING ABILITY AT TIMES. PLEASE INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850176March 17, 2016
EXTERIOR LIGHTING
THE DAYTIME LIGHTS, THE BULB HAS MELTED ITSELF INTO THE SOCKET. YOU CANNOT JUST REPLACE THE BULB, YOU HAVE TO REPLACE THE SOCKET ALSO. THIS HAS HAPPENED ON THE RIGHT AND LEFT SIDE. I DID NOT KNOW THERE WAS A PROBLEM WITH THE BULBS BEING TOO HOT UNTIL I WAS GOING TO REPLACE A BURNED OUT BULB. THE I REALIZED THE BULB HAD MELTED INTO THE SOCKET. THIS TENDS TO BE A PROBLEM FOR THE GMC ACADIA AND SHOULD HAVE A RECALL ON IT TO CORRECT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850290March 17, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WAVE PLATE IN THE TRANSMISSION WAS TOO THIN AND CAUSED THE TRANSMISSION TO FAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,046.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850065March 16, 2016
POWER TRAIN
GMC KNEW OF TIMING CHAIN ISSUES FOR 2007-2009 AND EXTENDED THE WARRANTY FOR 10 YEAR 120,000 MILES. THEY CONTINUE TO HAVE THE SAME TIMING CHAIN ISSUES THROUGH 2010 MODELS AND WILL NOT REPLACE THEM UNDER THIS WARRANTY. MY ACADIA IS 2010 MODEL, BUT MANUFACTURED IN 2009 AND GMC WILL NOT ASSIST WITH THE REPLACEMENT OF THE STETCHED TIMING CHAIN. THEY PRIDE THEMSELVES FOR "CONSUMER SATISFACTION PROTECTION" BUT WILL NOT STAND UP TO THEIR PRODUCT UNDER FOR ISSUES THEY ARE FULLY AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850116March 16, 2016
ENGINE
2010 GMC ACADIA WITH CHECK ENGINE LIGHT INDICATING A TIMING CHAIN PROBLEM. RECALL EXISTS FROM GMC FOR THIS PROBLEM FOR EARLIER MODEL YEARS BUT DOES NOT INCLUDE 2010 MODELS. THE REPAIR REQUIRES THE ENGINE AND TRANSMISSION TO BE PULLED FROM THE VEHICLE AND EXTENSIVE DISASSEMBLY. REPAIR COST IS OVER $3,000. NUMEROUS REPORTS OF THIS DEFECT HAVE BEEN REPORTED AND GMC REFUSES TO EXPAND IT'S RECALL WARRANTY TO INCLUDE 2010 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846108March 11, 2016
EXTERIOR LIGHTING
CONSTANT PROBLEM WITH RUNNING LIGHTS - BURN SOMETIMES - SOMETIMES DO NOT BURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846123March 11, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING AT UNKNOWN SPEEDS, THE FRONT PASSENGER SIDE HEADLIGHT BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED; HOWEVER, THE BULB WAS REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845996March 10, 2016
STRUCTURE:BODY, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING AT VARIOUS SPEEDS IN RAINY WEATHER, THE CONTACT NOTICED WATER LEAKING FROM THE TOP OF THE VEHICLE AND DASHBOARD. IN ADDITION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER ON TWO SEPARATE OCCASIONS; HOWEVER, THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840305March 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE SERVICE AIR BAGS AND PASSENGER AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER PRESENCE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839925March 4, 2016
ENGINE
GMC KNOWS OF DEFECTIVE TIMING CHAINS IN THIS MAKE AND MODEL. THEY ADDRESSED SOME OF THESE ISSUES IN TSBS AND THE INFORMATION WAS KNOWN BY DEALERS BUT NEVER CONVEYED TO OWNERS THAT DID NOT RECEIVE A TSB. THE DEALERSHIP PERFORMED NUMEROUS OIL CHANGES, WHICH IF INCREASED IN FREQUENCY AND MORE CLOSELY MONITORED, COULD HAVE BEEN PART OF THE FIX, BUT THE DEALERSHIP NEVER INFORMED THE OWNER OF POTENTIAL CATASTROPHIC CONSEQUENCES OF NOT INCREASING OIL CHANGE FREQUENCY. ACCORDING TO DEALER, GM FORBIDS THEM FROM DISCLOSING SUCH INFORMATION. THESE ENGINES WERE ALSO EQUIPPED WITH A PRESSED ON CRANKSHAFT RELUCTOR THAT COULD SHIFT AND RESULT IN A TOTAL CRANKSHAFT REPLACEMENT. FAILURE OF ANY OF THESE VITAL ENGINE PARTS ALONE OR TOGETHER WHILE THE VEHICLE WAS IN MOTION COULD, I BELIEVE, CAUSE AN ENGINE SEIZURE WHICH COULD POTENTIALLY LEAD TO DEVASTATING CONSEQUENCES. NON DISCLOSURE BY DEALERS TO ALERT OWNERS WHO COULD THEN DIVEST THEMSELVES OF THESE VEHICLES BEFORE THE 120K DEADLINE SET BY GM IS DISHONEST AT BEST. NO TSBS RELATING TO THIS WERE RECEIVED BY OWNER. THERE IS NOW AN ENGINE WARNING LIGHT CONCERNING THE TIMING CHAIN AND POSSIBLE RELUCTOR BUT GM IS UNWILLING TO ASSIST WITH REPAIRS SINCE THE VEHICLE IS ABOUT 15K BEYOND THEIR ARBITRARY 120K DEADLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839637March 3, 2016
EXTERIOR LIGHTING
THE DRIVERS SIDE DAY RUNNING LIGHT CONTINUES TO BURN OUT. THE DEALER ACKNOWLEDGED AN ELECTRICAL ISSUE BECAUSE THEY HAVE SEEN THIS BEFORE, BUT GMC WILL NOT FILE A RECALL. DEALER CALLED GMC CUSTOMER SERVICE WHO OFFERED A DISCOUNT TO ME FOR THE COSTLY REPAIR OF BOTH HEADLIGHTS WHICH I DID NOT ACCEPT DUE TO THE EXPENSE. GMC KNOWS THERE IS A PROBLEM WITH THE WIRING BASED ON THEIR OFFER TO ME. ITS A SAFETY ISSUE AS THE WIRING RUNS HOT AND VISIBILITY CAN BE REDUCED WITH ONE LIGHT OUT. IT'S AN OBVIOUS ENGINEERING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839144March 1, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THERE WAS PREMATURE RUST AND CORROSION NEAR THE REAR FRAMING AS WELL AS CORRODED WIRING IN THE VEHICLE. IN ADDITION, THE VEHICLE STALLED AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE WIRING HARNESS. THE RED AND WHITE WIRING WAS FRAYED AND CAUSED THE WIRING HARNESS TO RUB AGAINST THE EXHAUST PIPE. THE DAMAGED ELECTRICAL WIRES CAUSED A FAILURE IN PROPER VOLTAGE DUE TO THE FAILURE. THE DEALER DIAGNOSED THAT THE ELECTRICAL WIRES AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839202March 1, 2016
ELECTRICAL SYSTEM
2008 GMC ACADIA IS TAKING ON WATER. HEATER BLOWER STOPPED WORKING. LATER, KEY LOCKED IN THE IGNITION. FOUND THE FUSE BLOCK HAD BEEN DAMAGED BY WATER LEAKING FROM THE SUNROOF. DRAIN HOSES WERE NOT PLUGGED. CALLED GMC AND WAS TOLD MY VIN NOT COVERED UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838862February 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
CAN STARTED TO SMOKE. PANEL STATED REDUCE ENGINE. COULDN'T GO OVER 20MPH. CAR BROKE DOWN WITH TWO KIDS IN CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838748February 27, 2016
EXTERIOR LIGHTING
WE BOUGHT THIS VEHICLE AS A CERTIFIED USED VEHICLE ON MARCH 11, 2015. SINCE THEN I HAVE HAD TO REPLACE THE PASSENGER SIDE LOW BEAM HEADLAMP TWICE AND THE DRIVERS SIDE ONCE. I TOO HAVE RESEARCHED THE INTERNET AND FOUND THE SAME ISSUE WITH MANY OF THE SAME VEHICLES. THE LOW BEAM HEADLAMPS ARE A SAFETY ITEM THAT IS REQUIRED TO DRIVE AT NIGHT SO THERE SHOULD BE SOMETHING DONE BY GM. I WOULD INVITE ANY OF THE CUSTOMER CARE MANAGERS AT GM TO CONTACT ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838625February 26, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE AT A NORMAL SPEED (55) ON A HIGHWAY, A DINGING SOUND COMES ON AND THE CAR GOES INTO REDUCED POWER MODE, LOSING SPEED. THE STABILITRAK AND THE TRACTION CONTROL WARNING COMES ON. THIS MAKES IT DIFFICULT TO CROSS TRAFFIC AT INTERSECTIONS AS THE CAR WILL BARELY ACCELERATE. THERE IS NO WARNING THAT THIS IS GOING TO HAPPEN. ALSO, THE CARS BEHIND YOU DO NOT KNOW WHY YOU ARE SLOWING DOWN. THEN WHEN YOU TURN THE CAR OFF AND RESTART IT, THE LIGHTS GO OFF AND THE CAR DRIVES FINE. AFTER THREE TRIPS TO THE GMC DEALER, THE THROTTLE BODY WAS DETERMINED TO BE THE PROBLEM. GMC HAS ISSUED SPECIAL CIRCUMSTANCES WARRANTY ON THE 2007 & THE 2009 BUT NOT THE 2008. I DO NOT FEEL THAT THE WARRANTY IS SUFFICIENT. I DO NOT UNDERSTAND WHY THERE IS NOT A RECALL BECAUSE AFTER SEARCHING THE FORUMS, I HAVE FOUND THAT THERE ARE NUMEROUS COMPLAINTS WITH THIS HAPPENING. I HAD MY GRANDKIDS IN THE CAR WITH ME AND WE COULD HAVE BEEN HURT WHEN WE HAD THE SUDDEN LOSS OF POWER WE EXPERIENCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838139February 25, 2016
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING LOCKED UP IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE DEALER DIAGNOSED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID AND ENGINE COOLANT. THE DEALER FURTHER DIAGNOSED AND REPLACED THE POWER STEERING LINES, POWER STEERING GEAR, WATER PUMP, PIPE, AND HOSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED A DISCOUNT TOWARD A NEW VEHICLE. THE CONTACT REJECTED THE OFFER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,695.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838163February 25, 2016
POWER TRAIN
THE CAM SHAFT ENGINE CORRELATION CODE INDICATED STRETCHED TIMING AND CHAIN GUIDES. EXTENDED WARRANTEES UP TO 10 YEARS AND 120,000 MILES HAVE BEEN OFFERED FOR 2007 AND 2009 GMC ACADIAS WITH THE SAME PROBLEM. TO DATE THEY HAVE NOT BEEN OFFERED FOR THE 2010 MODEL EVEN THOUGH IT'S THE SAME ISSUE. MINE FAILED AT 51,000 MILES. HAD TO HAVE THE TIMING CHAINS REPLACED. DEALERSHIP REPAIRED WITH GM PAYING HALF. THIS SHOULD BE A RECALL DUE TO THE FACT MY CAR WAS MANUFACTURED IN 2009 AND SHOULD FALL UNDER THE ABOVE MENTIONED RECALL AS THE FAILURE IS FOR THE SAME REASON. I AM CONCERNED WHY SPECIAL COVERAGE #11340 DOES NOT APPLY TO 2010 VEHICLES OF THIS NATURE AS THERE ARE MANY ISSUES WITH THIS THAT HAVE NOT BEEN RESOLVED IN THE 2010 VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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