GMC Acadia Complaints

5,595 consumer complaints on file.

#10875507June 21, 2016
STEERING
2008 ACADIA PURCHASED NEW. NOTICED POWER STEERING BECOMING MORE AND MORE DIFFICULT AT LOW ENGINE SPEED OVER THE LAST COUPLE OF YEARS. FLUID LEVEL OK. TOOK TO DEALER TO ASSESS AND QUOTE. THEY SAID IT WAS A COMMON PROBLEM WITH ACADIA, TRAVERSE, OUTLOOK, AND ENCLAVE. THEY SAID IT NEEDED POWER STEERING PUMP, RESERVOIR AND STEERING RACK, ABOUT 1,100 DOLLARS TO FIX. THEY SAID GM HAD EXTENDED THE WARRANTY TO 120,000 AND MY VEHICLE WAS NOT COVERED. 152,000 ACTUAL MILES. I GOOGLED THIS PROBLEM AND FOUND OUT JUST HOW COMMON IT IS, AND THAT THE WARRANTY COVERAGE ACTUALLY WAS TO 150,225 MILES. I CALLED THE GMC CUSTOMER ENGAGEMENT CENTER AFTER STEWING OVER THIS FOR A COUPLE OF MONTHS. THEY SAID THAT SINCE I WAS BEYOND THE ALLOWED MILEAGE, THERE WAS NOTHING THEY COULD DO. I WAS TALKING WITH MY BOSS ABOUT THIS. HE HAS A 2009 ENCLAVE WITH 60K MILES. HE IS HAVING THE SAME PROBLEM WITH STEERING, AND DEALER TOLD HIM IT WAS NOT COVERED. I SHOWED HIM WHAT I HAD FOUND. HE IS GOING BACK TO THE DEALER WITH DOCUMENTATION. THIS IS A SERIOUS SAFETY ISSUE WHEN STEERING IS ENTIRELY MANUAL AT LOW ENGINE SPEED FOR INSTANCE PULLING INTO A PARKING SPOT OR DRIVE. EVEN TURNING A CORNER WHEN NOT ACCELERATING. PARALLEL PARKING IS ALMOST IMPOSSIBLE. GM SHOULD HAVE RECALLED THESE VEHICLES. I AM GOING TO HAVE TO PAY TO GET THIS FIXED. GM HAS JUST LOST A CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875474June 20, 2016
POWER TRAIN
WHILE IN DRIVE, GOING UPHILL, FOR EXAMPLE AN UP RAMP IN A PARKING GARAGE, THE CAR ROLLS BACKWARDS IF I TAKE MY FOOT OFF THE BRAKE. IT HAS ALWAYS ROLLED A BIT BEFORE CATCHING IN THE PAST, BUT NOW IT WILL ROLL BACK WITHOUT STOPPING IF I RELEASE THE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874887June 17, 2016
EXTERIOR LIGHTING
WE BOUGHT THIS CAR IN FEB. 2016 USED WITH ONLY 66,000 MILES. ABOUT 2 MONTHS AFTER WE PURCHASED IT, THE PASSENGER LOW BEAM LIGHT WENT OUT. I PURCHASED A BULB TO REPLACE, BUT IT PROVED TO BE DIFFICULT. I HAD 3 OPEN RECALLS SO I BROUGHT CAR IN TO DEALER. THE NIGHT BEFORE BRINGING IT IN, DRIVER LOW BEAM LIGHT WENT OUT. I ASKED DEALER TO REPLACE BULBS WHILE VEHICLE WAS THERE. RECEIVED A PHONE CALL FROM THE DEALER THAT THE BULBS COULD NOT BE REPLACED BECAUSE HEADLIGHT HOUSING WAS MELTED!!!! THIS SEEMS TO BE A RECURRING PROBLEM WITH ACADIAS AND A RECALL SHOULD BE ISSUED!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874337June 15, 2016
ENGINE
WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP READ THE CODE AND DIAGNOSED THAT THE TIMING CHAINS NEEDED TO BE REPLACED. UNSAFE CONDITION THAT CAN CAUSE THE ENGINE TO STOP RUNNING WHILE BEING DRIVEN AT HIGHWAY SPEEDS. MY RESEARCH SHOWED GM EXTENDED WARRANTY AND COVERS COSTS FOR TIMING CHAIN REPLACEMENT ON THE 3.6 ENGINES FOR THE 2007-2009 MODEL YEARS, BUT NOT THE 2010. THE PROBLEM WITH THE 2007-2009 MODELS WERE THE CAR'S COMPUTER ALERTING THE ENGINE OIL NEEDED TO BE CHANGED TOO LATE AND DIRTY OIL WAS RESTRICTED FROM GOING TO LUBRICATE THE TIMING CHAINS AND RESULTED IN THE TIMING CHAINS STRETCHING AND WEARING PREMATURELY. I HAVE CONTACTED GM AND THEY WILL NOT PROVIDE ANY COVERAGE FOR THE 2010 MODELS. SAME PROBLEM IN THE 2007-2009 MODELS IS COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874423June 15, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FUEL GAGE SYSTEM IS NOT SHOWING HOW MUCH GAS IS IN THE TANK. THE FUEL LEVEL SENSOR HAS FAILED 3 TIMES . THE TANK HAS BEEN FILLED AND NEEDLE SHOW EITHER EMPTY OF 3/4 FULL. THE FUEL LEVEL CODE PO464. IT WAS RETURNED BACK TO DEALER ON 6/13/2016 AND PROBLEM STILL CONTINUES AFTER SAID PROBLEM WAS FIX WITH SILICON IN CONNECTION. (WATER DAMAGE) HOW EVER WITH END 10 MILES NEEDLE ALL OVER THE PLACE ? GOT HOME AND TURN THE CAR OFF AND ON TO CYCLE AND NEEDED READS EMPTY AFTER A FULL TAKE OF GAS.?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874481June 15, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE TRACTION CONTROL, ELECTRONIC STABILITY CONTROL, AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD TO BE RESTARTED IN ORDER FOR THE FAILURE TO STOP. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874488June 15, 2016
ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHEN THE CONTACT ATTEMPTED TO OPEN THE SUN ROOF COMPARTMENT, IT WAS FILLED WITH WATER WHICH AFFECTED THE RADIO, TURN SIGNAL VOLUME, AND RADIO. IN ADDITION, THE ELECTRICAL COMPONENTS THAT RAN FROM THE DOOR INTO THE SIDE WALL OF ALL FOUR DOORS, WERE FILLED WITH WATER. THE VEHICLE ALSO FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BLOWING AMPLIFIER AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,153.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873772June 12, 2016
EXTERIOR LIGHTING
DRL ARE CAUSING THE HEADLIGHTS TO MELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872945June 7, 2016
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO MANEUVER THE STEERING WHEEL IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFCTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 84,420.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872779June 6, 2016
ELECTRONIC STABILITY CONTROL (ESC)
EITHER WHEN I FIRST START THE CAR OR WHEN THE CAR IS IN MOTION THE STABILITRAK AND THE TRACTION CONTROL WARNING COMES ON- SOMETIMES IT COMES WITH AN ENGINE POWER REDUCED WARNING AND THE CAR DOES NOT DRIVE WELL UNTIL I CAN PULL OVER AND TURN IT OFF- WAIT A COUPLE OF MINUTES AND SOMETIMES IT CLEARS WHEN I TURN IT BACK ON AND OTHER TIMES THE WARNING IS STILL THERE. MORE RECENTLY IT IS ALSO HAVING THE BRAKE WARNING LIGHT COME ON AND I REPLACED THE FRONT BRAKE PADS ONLY 2 MONTHS AGO SO I KNOW ITS NOT MY BRAKES. NEED THIS FIXED ASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872539June 4, 2016
AIR BAGS, ENGINE, POWER TRAIN
"TAMARA RECALL". I RECEIVED SEVERAL NOTICES. INITIALLY AUTO DEALERSHIP DENIED RECALL EXISTED. NOW CLAIMS IT DOESN'T APPLY TO MY CAR. ORIGINAL OWNER AND LIVE IN SOUTH FLORIDA. WHAT ENGINE THE HECK IS GOING ON? DO WE HAVE TO HAVE A FATAL INJURY TO GET THEIR ATTENTION? ENGINE MOUNTS KEEP BREAKING, 16,000 MILE INTERVALS. FIRST TIME DEALERSHIP REPLACED. NOW AT 33,000 MILES MY PHONE PROBLEM? GUESS WE NEED CATASTROPHIC FAILURE BEFORE MANUFACTURER ENGINEERS BETTER ENGINE MOUNTS?! LOW MILEAGE VEHICLE, CAREFUL DRIVER ON GOOD ROADS. PLEASE SEND FEEDBACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872265June 2, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I JUST REPLACED MY LEFT SIDE LOW BEAM LIGHT FOR THE SECOND TIME IN THE PAST 12 MONTHS. WHEN I PULLED OUT THE OLD BULB, IT LOOKED BURNT ON THE TIP OF INSTEAD OF THE FIRST TIME I TREPLACED IT A YEAR AGO WHEN THE WIRES BECAME LOOSE AND BURNT OUT LIKE A TYPICAL LIGHT BULB. TODAY IS THE SECOND TIME WITHIN A WEEK THAT THE SPEAKERS WENT OUT AND THERE WAS NO SOUND COMING OUT AT ALL. THE MAIN FUSE IS GOOD AND I DRAINED THE WATER FROM THE CONNECTORS ON ALL THE DOORS. THERE SEEMS TO BE A SHORTAGE SOMEWHERE IN THE SYSTEM BECAUSE IT WOULD TAKE 5-10 MINUTES FOR THE SOUND TO COME BACK ON. DOES ANYONE KNOW ANY SOLUTIONS TO FIX THIS PROBLEM DIY INSTEAD OF TAKING IT TO THE DEALER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871972June 1, 2016
VISIBILITY/WIPER
THE CHROME TRIM AROUND THE VENTS ABOVE THE CENTER NAVIGATION SCREEN DISPLAY ARE MADE OF A MIRROR FINISH CHROME UNLIKE THE MATTE TRIM THAT SURROUNDS THE NAVIGATION SCREEN. WHEN ONE IS DRIVING AND THE SUN IS APPROXIMATELY DIRECTLY OVERHEAD, THE SUN REFLECTS OFF THE CHROME TRIM AND DUE TO THE ANGLE OF THE TRIM, IS REFLECTS DIRECTLY INTO THE DRIVER'S EYES. AS ONE CANNOT REALLY CHANGE ANYTHING WHILE DRIVING DURING THIS PERIOD TO BLOCK THE REFLECTION THE DRIVER IS CONSTANTLY BEEN DISTRACTED WITH THE SUN REFLECTION OF THE MIRROR LIKE TRIM THAT IS SHINNING IN THE DRIVER'S EYES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871523May 31, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, A PASSENGER ATTEMPTED TO ENTER THE VEHICLE AND HIT THE GEAR SHIFTER. AS A RESULT, THE GEAR SHIFTER MOVED OUT OF THE PARK POSITION AND THE VEHICLE ROLLED FORWARD INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A TOW TRUCK WAS ABLE TO PULL THE VEHICLE OUT OF THE DITCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10870535May 24, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL INJECTOR HAD FRACTURED WHICH CAUSED A FUEL SPILL IN THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000....UPDATED 06/30/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870323May 23, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE HAS APPROX 60K MILES, BLIND SPOT SENSOR STOPPED WORKING SUDDENLY. THIS IS A HAZARD AS THE DRIVER COMES TO DEPEND ON THIS INDICATOR AND IT GOES OUT SUDDENLY WITH THE LOCATION OF THE SENSOR UNDER THE WHEEL WELL/BUMPER. RESULTING COST TO REPAIR WAS OVER $600 (FOR PASSENGER SIDE) AT THE DEALERSHIP. AND I WAS TOLD IT WAS LIKELY THAT THE DRIVER SIDE WOULD GO OUT NEXT YEAR. THE DESIGN & WHERE THIS SENSOR IS PLACED IS PARTICULARLY PROBLEMATIC FOR LOW TEMP STATES AS THE SENSOR IS PLASTIC, GETS WATER IN IT AND FREEZES AND BURSTS OPEN THE PLASTIC CONTAINER. THIS IS PARTICULARLY CONCERNING WHEN IT GOES OUT WHILE DRIVING - THE DRIVER COMES TO DEPEND ON THE SENSOR LIGHTING UP THE MIRROR WHEN SOMEONE IS IN YOUR BLIND SPOT AND THIS SUV HAS A PARTICULARLY LARGE AREA WHERE CARS CAN NOT BE SEEN. THIS IS A HAZARD AND SHOULD BE RECALLED DUE TO THE DESIGN OF THIS. AS CONSUMERS, WE SHOULD NOT BEAR THE COST OF THIS REPAIR DUE TO A HORRIBLE DESIGN. I HAVE THE ACTUAL MODULE THAT WAS REPLACED OR CAN PROVIDE PICTURES UPON REQUEST. I CAN ALSO SUPPLY A COPY OF THE REPAIR BILL IF SOMEONE WANTS TO REIMBURSE ME THE COST OF THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870167May 21, 2016
STEERING
SOMETIMES WHEN TRYING TO TURN THE STEERING GETS REAL TIGHT AND IT FEELS AS IF THOUGH THE POWER STEERING HAS GONE OUT. IN THE BEGINNING THIS HAPPEN PERIODICALLY BUT LATELY IT'S BECOME MORE FREQUENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865864May 19, 2016
AIR BAGS
MY CAR HAS A WARNING ON IT TO SERVICE AIR BAGS! THE DEALER WANTS TO CHARGE ME $150 TO HAVE IT LOOKED AT! I DO NOT BELIEVE I SHOULD HAVE TO PAY A FEE FOR THIS! IT IS NOT LIKE I HAVE OVERUSED MY AIRBAG!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865376May 17, 2016
EXTERIOR LIGHTING
I HAVE A 2008 GMC ACADIA AND MY PASSENGER LOW BEAM KEPT GOING OUT EVERY 2-3 MONTHS. FINALLY AFTER REPLACING IT 5 TIMES, WE FOUND OUT THE WIRING HARNESS WAS GETTING SO HOT IT ACTUALLY MELTED THE HARNESS. I'VE READ SEVERAL TIMES THAT THIS IS A NORMAL THING, BUT GMC REFUSES TO DO A RECALL ON THE HEADLIGHTS. NOT ONLY IS IT DANGEROUS TO ONLY HAVE 1 LOW BEAM WORKING, BUT IT IS A FIRE HAZARD IF YOU JUST KEEP REPLACING THE BULB. MY WIRING HARNESS IS SO BAD THAT IT DISINTEGRATED IN MY HAND THE LAST TIME I WENT TO CHANGE A BULB. THAT'S HOW I FOUND OUT THERE'S A MAJOR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864529May 12, 2016
SEAT BELTS
THE SPRINGS INSIDE PLASTIC SEAT BELT RETRACTOR P/N 19301109 HAVE PUSHED THROUGH AND BROKEN THE PLASTIC HOUSING ON THE MALE END OF THE BUCKLE. MY DEALER SAYS IT IS NOT COVERED BY WARRANTY OR RECALL BUT THAT IT SHOULD NOT HAVE HAPPENED. I'M SENDING YOU A PICTURE TO CONSIDER MAKING A SPECIAL CLAIM AS THIS IS A SAFETY ISSUE. GREEN BUICK/GMC IN DAVENPORT, IA WANTS $223 FOR THE WHOLE SEAT BELT ASSEMBLY WHEN ALL I NEED IS THE PLASTIC BUCKLE COVER. THEY ALSO WANTED $90 FOR LABOR. I FILED CASE # 8-2087889077 WITH GENERAL MOTORS CUSTOMER ASSISTANCE CENTER '[email protected]'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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