GMC Acadia Complaints

5,595 consumer complaints on file.

#10884801July 14, 2016
UNKNOWN OR OTHER
MY WIFE'S 2012 GMC ACADIA HAS BEEN DIAGNOSED WITH A CRACKED EVAPORATOR CORE IN THE AIR CONDITIONING WHICH THE DEALERSHIP SAYS I WILL HAVE NO WORKING AIR CONDITIONING SOON. THE $2100 REPAIR BILL DISAPPOINTS ME ON A 4 YEAR OLD VEHICLE WITH 96,825 KM BUT I CHALK IT UP AS SOMETHING THAT CAN HAPPEN I GUESS. HOWEVER, WHAT IS WORTHY OF A COMPLAINT TO RECALL IS THAT THE GMC DEALERSHIP TOLD ME MY ACADIA WAS THE 8TH ACADIA IN THE LAST 3 MONTHS WITH THE SAME PROBLEM. ADDING MORE FUEL TO THE FIRE, I LIVE IN A TOWN OF 6,700 PEOPLE WITH THE 1 GMC DEALERSHIP; THAT SEEMS LIKE A PRETTY POOR TRACK RECORD FOR QUALITY CONTROL IN A SMALL TOWN AND FOR GMC AS A WHOLE. OF COURSE WHEN I CALLED GMC CUSTOMER SERVICE, THERE WAS NO RECALLS PRESENTLY ON THE ISSUE I HAVE AND THAT THEY WOULD NOTE IT. PERSONALLY THEY MUST HAVE ACCESS TO HOW MANY ACADIA'S HAVE HAD THE SAME PROBLEM AND SHOULD FROM A CUSTOMER SERVICE STANDPOINT, AT LEAST INVESTIGATE THAT IF IT IS A COMMON PROBLEM, RECALL THE VEHICLES NOW AND NOT WHEN WARRANTIES ARE EXPIRED. HOPING THIS PROVOKES ACTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884333July 12, 2016
EXTERIOR LIGHTING
WE HAVE A 2010 GMC ACADIA THAT HAS HAD MULTIPLE LOW BEAM HEADLIGHTS GOING OUT. THE WHOLE HEADLIGHT ASSEMBLY HAS BEEN AN ISSUE AS PER MANY COMPLAINTS IN VARIOUS FORUMS ONLINE. GMC KNOWS THEY HAVE ISSUES WITH THE POWER TO THESE UNITS AND WILL NOT DO ANYTHING TO REPLACE. I HAVE REPLACED SEVEN LOW BEAMS IN TOTAL BETWEEN BOTH LIGHTS. THESE CAN GO OUT AND COME BACK ON AT VARIOUS TIMES ALSO GIVING THE DRIVERS A FALSE SENSE OF SECURITY. I HAVE INCLUDED WORD DOC OF ONLINE COMMUNICATION TODAY AFTER REMOVAL OF PERSONAL INFORMATION WITH GMC AND THE ONLY SOLUTION IS AT A LOCAL SERVICE GMC LEVEL. THE ENDING COMMENT SPEAKS VOLUMES THAT IF GMC SEES ENOUGH COMPLAINTS THEY WILL THEN CONSIDER A RECALL. BEING A FIRE CHIEF I BELIEVE THIS IS TOTALLY UNACCEPTABLE DUE TO THE POSSIBLE LOSS OF HEADLAMPS. THE OTHER NOTE WAS MY MILEAGE WAS TO HIGH AS MY VEHICLE WAS JUST OVER 100,000 MILES. THIS ISSUE WAS TAKING PLACE FOR THE LAST FEW YEARS. THEY NEED TO DO A RECALL ON ALL OF THESE HEADLIGHT ASSEMBLIES. I HAVE DATED THIS ISSUE TODAY EVEN THOUGH THE LAST TIME THIS ISSUE STARTED WAS ABOUT 4 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884084July 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED WHETHER DRIVING OR PARKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER; HOWEVER, THE DEALER WAS UNABLE TO IDENTIFY THE FAILURE AND DIAGNOSE THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT FURTHER EVIDENCE REGARDING THE FAILURE WAS NEEDED. THE APPROXIMATE FAILURE MILEAGE WAS 18,860.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883937July 11, 2016
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
2016 SLE GMC ACADIA CENTER GEAR SHIFTING COMPONENT LEVEL DOES NOT INDICATE WHAT GEAR THE VEHICLE IS CURRENTLY IN. P,R,N,D,L ALL REMAIN WHITE IN COLOR DESPITE BEING IN A DIFFERENT GEAR; AN IMPROVEMENT (PERHAPS A COLOR CHANGE TO THE CURRENT GEAR) IS NEEDED. GEAR INDICATION IS CURRENTLY LOCATED ON A 2 INCH BY 3 INCH SCREEN SCREEN ABOVE THE SPEEDOMETER IN THE INSTRUMENT CLUSTER. HOWEVER, THE STEERING WHEEL IS LOCATED WITHIN THE AVERAGE PERSONS FIELD OF VIEW OF THE INDICATION SCREEN, THUS MAKING THE INDICATION SCREEN USELESS UNTIL A MAJOR BODY ADJUSTMENT, UP OR DOWN, IS MADE. POOR INDICATION OF CURRENT GEAR AND THE SIZE OF GEAR INDICATION NEED TO BE DRASTICALLY IMPROVED TO PREVENT ACCIDENTAL GEAR SELECTION WHICH WOULD RESULT IN WRECKS AND LOST OF LIFE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10883942July 11, 2016
UNKNOWN OR OTHER
THE EVAPORATOR CORE ON MY AND MANY OTHER GMC IS PRONE TO FAILURE. FROM MY RESEARCH IT IS NOT IF THIS PART IS GOING TO FAIL BUT WHEN. THE PART ITSELF IT NOT VERY EXPENSIVE BUT THE WAY VEHICLE IS DESIGNED CAUSES THIS TO BE A $2000.00+ REPAIR. ONCE THE PART FAILS THE TEMPERATURE IN YOUR VEHICLE SOARS SO HIGH THAT IT MAKES THE VEHICLE UNDRIVABLE. YOU CAN NO LONGER REGULATE THE TEMPERATURE AND GET THE HEAT DIRECTLY OFF THE ENGINE. THE METAL PARTS AROUND ANY OF THE VENTS BECOME HOT TO THE TOUCH. WE HAVE BEEN FORCED TO HAVE OUR CHILDREN SIT IN THE BACK SO THAT THEY DON'T TOUCH THE VENTS. SINCE THIS PART FAILS SO FREQUENTLY THEY SHOULD RECALL IT TO REPLACE IT IN ALL GMC TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883244July 7, 2016
UNKNOWN OR OTHER
I DISCOVERED I HAD A FLAT TIRE SO I GOT THE JACK FROM THE BACK OF THE ACADIA REMOVED THE SPARE TIRE STARTED JACKING THE CAR UP JUST AS IT REACHED ENOUGH CLEARANCE TO REMOVE THE FLAT TIRE, I REMOVED PUT IT ASIDE, I TURNED AROUND TO GRAB THE SPARE, THE WEIGHT OF THE CAR COLLAPSED THE JACK AND THE FRONT OF THE CAR HIT THE PAVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882942July 6, 2016
STEERING
IN 2015, THE GM DEALER REPLACED THE POWER STEERING PUMP DUE TO FAILURE UNDER A RECALL. ON JULY 7, 2016, I TOOK BY CAR BACK TO THE DEALER AND NOW THE RACK IS LEAKING POWER STEERING FLUID. THIS CONTINUES TO BE AN ISSUE WITH THESE VEHICLE. VERY UNSAFE TO OPERATE WHEN THE STEERING SYSTEM KEEPS FAILING. THIS ISSUE HAS MADE THE VEHICLE DIFFICULT TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882570July 5, 2016
STEERING
GMC ACADIA POWER STEERING UNIT WENT OUT, LOST ABILITY TO TURN AT LOW SPEEDS AND THE STEERING LOCKED UP WHILE BACKING UP. I TOOK THE SUV TO THE GMC DEALER AND I WAS TOLD THAT GMC HAS HAD PROBLEMS WITH THEIR POWER STEERING UNITS IN THE 2009 - 2013 YEAR MODELS AND THERE WAS AN AN EXTENDED WARRANTY ON THAT CLASS OF SUV. THEIR IS A CLASS ACTION LAWSUIT OVER THE ISSUE AND GMC HAS EXTENDED THEIR WARRANTY, BUT IT IS SO RESTRICTIVE THAT GMC WILL DO NOTHING ABOUT THE PROBLEM. GMC NEEDS TO ISSUE A RECALL FOR THE POWER STEERING UNIT BEFORE SOMEONE IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882636July 5, 2016
POWER TRAIN
WHEN OPERATING AT VARIOUS SPEEDS, INCLINES, AND VARIOUS TEMPERATURES, IT LURCHES, FLUCTUATIONS ON TACHOMETER. DEALER HAS KNOWN ABOUT THE ISSUE SINCE I BOUGHT IT BRAND NEW AND INFORMED ME THAT GENERAL MOTORS IS AWARE OF THE PROBLEM WITH TRANSMISSIONS WITH THIS YEAR AND MODEL, BUT HAS NO PLANS ON REPLACING TRANSMISSIONS OR ADDRESSING THIS. IT IS A DEFECT WITH MY 43,000.00 DOLLAR INVESTMENT, WHICH COULD DIRECTLY AFFECT THE VALUE OF MY INVESTMENT. THE MILEAGE IS 17,500. PLEASE INFORM ME AS TO WHAT CAN BE DONE ABOUT THIS. SINCERELY, [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882206July 2, 2016
ENGINE, FUEL/PROPULSION SYSTEM
PURCHASED NEW, HAVE HAD THE FOLLOWING PROBLEMS 2011 :WATER PUMP FAILED, AND ENGINE OIL LEAK NEW PUMP AND GASKETS,2012: OIL PRESSURE SENSOR REPLACED, 2013: WAVE PLATE BROKEN SENT METAL THROUGH TRANSMISSION MAJOR TRANSMISSION REPAIR, FRONT AND REAR A/C FAILED AND NEEDED REPLACEMENT. 2014: MASTER CYLINDER LEAKING - REPLACED. 2016: PURGE SOLENOID STUCK OPEN WAS REPLACED, OIL LEAK- TIMING COVER LEAKING (DID NOT REPLACE- TOO EXPENSIVE)- MULTIPLE CALLS TO GMC AND DEALING WITH THE DEALER NOT SATISFIED AND FEEL THE CAR IS A SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882239July 2, 2016
AIR BAGS, ENGINE
MY WIFE AND THREE DAUGHTERS, AGES 11, 9, AND 6, WERE INVOLVED IN A MAJOR CRASH. AN ELDERLY MALE TRAVELED THRU A STEADY RED TRAFFIC SIGNAL AND STRUCK THE PASSENGER SIDE OF MY WIFE'S VEHICLE AS SHE WAS CROSSING THE INTERSECTION WITH A GREEN TRAFFIC SIGNAL. AFTER IMPACT, THEY WERE PUSHED HEAD ON INTO A TRAFFIC STANDARD (WHICH WAS TAKEN OUT COMPLETELY) AND THEN INTO A TELEPHONE POLE, ALSO HEAD ON. NOT ONE AIRBAG DEPLOYED. THE VEHICLE IS SUPPOSEDLY EQUIPPED WITH FRONT AND SIDE AIRBAGS. IN MARCH OF 2014 THERE WAS A RECALL CONCERNING THE AIRBAGS NOT DEPLOYING IN THESE VEHICLES (# 14V118000). I HAVE OWNED THIS VEHICLE SINCE NEW AND DID RETURN IT TO THE DEALERSHIP IN MAY OF 2014 FOR THE RECALL SHORTLY AFTER RECEIVING NOTIFICATION. I WAS ADVISED THAT IT WAS TAKEN CARE OF.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10881732June 30, 2016
AIR BAGS
THE AIR BAG LIGHT WILL CONSTANTLY COME ON AND GO OFF. SOMETIMES IT WILL STAY ON FOR A DAY, WEEK, MONTH. I RECEIVED A LETTER FROM GMC ABOUT THE PROBLEM BUT THEY WILL ONLY FIX THE PROBLEM IF THE VEHICLE IS UNDER 72,000 MILES. I BOUGHT MINE USED AT 82,000. I DON'T UNDERSTAND HOW THIS IS NOT A SAFETY RECALL. WAS TOLD BY TECH, WHEN I CALLED TO SEE HOW MUCH TO FIX, THAT IF THE LIGHT IS ON AND I HAVE A WRECK THE BAGS WON'T DEPLOY. LETTER STATES THAT THE PROBLEM IS THE "PRETENSION WIRE HARNESS CONNECTORS EXPERIENCING INTERMITTENT HIGH RESISTANCE". THIS PROBLEM HAS BEEN HAPPENING EVER SINCE I BOUGHT THE VEHICLE USED IN JULY 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876640June 26, 2016
ENGINE
2010 GMC ACADIA POSSIBLE TIMING CHAIN STRETCH ISSUE. PURCHASED VEHICLE USED 2 YRS AGO NOW HAVE 96K MILES ON IT. YESTERDAY CAR WOULDN'T START AFTER BEING DRIVE 10 MINUTES EARLIER. PULLED CODES AND ALL POINTED TO THE 1,3, AND 5 CYLINDER IGNITION ISSUE. CLEARED CODES AND SEEMED TO BE FINE, DROVE 20 MILES WITH DEEP RESONATE SOUND AT CRUISE THAT WENT AWAY WHEN ACCELERATING AND DECELERATING. DRIVE BACK HOME SOUND REMAINED THE SAME AND CHECK ENGINE LIGHT CAME BACK ON. PULLED CODES ONCE AGAIN AND DIFFERENT SET CAME UP WITH P0008, P0016, AND P0017 SIGNIFYING TIMING ISSUES WHICH MAKES ME BELIEVE TIMING CHAIN STRETCH. I THINK I MIGHT BE IN FOR AN EXPENSIVE FIX BUT MOST I WANT THIS REPORTED TO MANUFACTURER TO MAYBE BE THE LAST STRAW TO INCLUDE MY YEAR VEHICLE RECALL. ANY INFO WOULD BE APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876669June 26, 2016
STEERING
WHILE DRIVING IT'S LIKE THE STEERING GOES OUT AND YOU CAN NOT TURN THE WHEEL HAVE ALMOST GOTTEN INTO SEVERAL WRECKS BECAUSE OF THIS ISSUE, IT DOES NOT DO IT ALL THE TIME BUT LATELY A LOT MORE OFTEN THE PAST FEW WEEKS, TO THE POINT THAT I'M ALMOST SCARED TO DRIVE IT. THIS IS MY MEANS OF TRANSPORTATION TO AND FROM WORK SO I MUST DRIVE IT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876670June 26, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
I NOTICED THAT WHEN DRIVING ON AN EXPRESSWAY AND WOULD ATTEMPT TO PASS A SLOWER MOVING VEHICLE, AS I WOULD MOVE INTO THE PASSING LANE AND ATTEMPT TO ACCELERATE, THE CAR WOULD HESITATE FOR A FEW SECONDS, LOSE SPEED, THEN SUDDENLY DOWNSHIFT AND ACCELERATE AT AN UNEXPECTED RATE. I ALSO NOTICED THAT THE CAR WOULD UNEXPECTEDLY ACCELERATE OR DECELERATE UNDER NORMAL DRIVING CONDITIONS. I BOUGHT THE VEHICLE TO THE DEALER FOR REPAIR, THEY RESPONDED THAT THEY COULD FIND NOTHING WRONG, BUT THE WHAT I WAS EXPERIENCING WAS CHARACTERISTIC OF THE 6-SPEED TRANSMISSION ON THE VEHICLE. THE PROBLEM CONTINUED AND I FOUND IT DANGEROUS. I RETURNED THE VEHICLE AND THE DEALER'S REMEDY WAS TO "RESET THE TRANSMISSION COMPUTER." DURING THIS TIME, I ALSO NOTICED THAT THE "SERVICE STABILITRAC AND TRACTION CONTROL" WARNING WOULD COME ON. IT DOSEN'T MATTER IF YOUR DRIVING OR IDLE OR IN PARK THESE WARNINGS AND PROBLEMS STILL EXIST.THE DEALER FIXED ONE WHEEL SENSOR BUT THE PROBLEM STILL OCCURS. THE SERVICE AIRBAG WARNING LIGHTS STILL COMES ON THERE WAS A RECALL FOR THAT I HAD IT FIXED BUT WARNING STILL COMES ON. THIS VEHICLE HAS HAD SO MANY RECALLS AUTOMATIC LIFT GATE, AIR BAG WARNINGS, POWER STEERING PUMP AND HOSE. THE RACK & PINION WILL NEED TO BE REPLACED IN THE VEHICLES SHORT LIFE SPAN, ALL OF THE SUSPENSION PARTS BUSHINGS WILL HAVE TO BE REPLACED AT SOME POINT SO THIS MEANS CONTROL ARM, SWAY BAR SWAY, SWAY BAR LINKS TOE LINKS OF COURSE WITH THESE ISSUES YOU WILL HAVE TO REPLACE STRUTS AND SHOCKS, ETC...HOW CAN GOVERNMENT/GENERAL MOTORS SELL A VEHICLE THIS EXPENSIVE AND HAVE SO MANY PROBLEMS THESE VEHICLES ARE UNSAFE TO DRIVE SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE SOMEONE GETS SERIOUSLY HURT.MY 08 GMC ACADIA IS PURE GARBAGE SOMEONE NEEDS TO BE HELD ACCOUNTABLE BECAUSE THESE VEHICLES HAVE MAJOR MECHANICAL AND ELECTRICAL ISSUES, RECALLS AND ARE UNSAFE TO BE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876566June 25, 2016
UNKNOWN OR OTHER
I HAVE A 2015 GMC ACADIA WITH 47800 MILES ON IT AND THE AC IS ALREADY BROKEN. SINCE IT'S PASSED THE 36000 MILES THE DEALERSHIP WANTSE TO PAY FOR THE REPAIRS. HOW IS THE AC BROKEN ALREADY ON A VEHICLE THAT'S A YEAR OLD AND LESS THEN 50000 MILES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876423June 24, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING 35 MPH, THE VEHICLE HESITATED WHILE THE CONTACT ATTEMPTED TO ACCELERATE. IN ADDITION, THE VEHICLE WOULD NOT START WHEN PROMPTED ON NUMEROUS OCCASIONS. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY PART WITHIN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876092June 23, 2016
AIR BAGS
PASSENGER SIDE AIR BAG/ THE DEFECTIVEAIR BAG SENSOR IN THE PASSENGER SEAT WILL NOT TURN ON THE AIR BAG WHEN A PARSON IS IN THAT SEAT. THE GMC DEALER SAID THE CAR IS OUT OF WARRANTY SO GMC WILL NOT FIX THE PROBLEM AT NO COST.I FILL THIS IS SAFTY MATTER AND GMC SHOULD REPAIR THIS SAFTY VIOLATION AT NO CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875754June 22, 2016
ENGINE
HAVING THE SAME CHECK ENGINE LIGHT/TIMING CHAIN STRETCH ISSUE. AFTER RESEARCHING I FOUND THAT THESE MODELS OIL CHANGE CYCLE WERE TO BE SET AT 3000 MILES. OURS HAS BEEN 5000 MILES SINCE WE BOUGHT IT BRAND NEW IN MARCH 2010. I ALSO KNOW THAT THIS IS AN ISSUE ON MODELS THROUGH AT LEAST 2012 BUT GM STILL HAS NOT EXTENDED THE WARRANTY TO THE SAME 10 YEARS/120,000 MILES AS THE 2007-2009 MODELS. OUR ACADIA HAS ONLY 87,000 MILES. THIS IS A $3000 FIX FOR AN ISSUE THAT GM KNOWS IS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875489June 21, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
MY 2008 ACADIA IS NOW ON IT'S 4TH THERMOSTAT. I'M ABOUT TO SEND IT IN TO HAVE IT REPLACED. MY SUV KEEPS OVERHEATING. SO FAR I HAVE REPLACED THE RADIATOR, THERMOSTAT, AND STABILITY TRACK. IS THERE ANY ONE ELSE WHO HAS THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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