GMC Acadia Complaints

5,595 consumer complaints on file.

#10897577August 22, 2016
STRUCTURE:BODY, POWER TRAIN, STEERING
THE SUNROOF LEAKS AND CAUSES ELECTRICAL PROBLEMS. SUDDENLY WHILE DRIVING THE POWER STEERING GEARS, RACK, AND BUSHINGS ARE DEFECTIVE CAUSING THE POWER STEERING TO GO OUT DURING LOW SPEEDS. TRIED HAVING IT REPLACED UNDER THE RECALL, HOWEVER, 9 MONTHS LATER THE SAME THING HAPPENED AND NOBODY WANTS TO FIX IT OR ALLOWS FOR THE DEALER TO REPLACE IT AGAIN. THIS IS A MAJOR SAFETY FEATURE THAT SHOULD NEVER BE ACCEPTABLE! ALSO, THE TRANSMISSION ALREADY HAD TO BE REPLACED AND IS GOING OUT AGAIN. THE MANUFACTURE MADE A FAULTY VEHICLE AND SHOULD BE HELD ACCOUNTABLE FOR THESE PARTS AND THE LABOR NOT TO MENTION THE INCONVENIENCE OF HAVING TO FIGHT WITH THE DEALER AND GM TO GET THE PROBLEM CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897690August 22, 2016
WHEELS
GOODYEAR EAGLE RS-A TIRES UNDER 6 MONTHS OLD BURST FROM SIDEWALL. THE FIRST TIRE HAD A SLOW SIDE WALL LEAK THAT MAY HAVE INITIATED WHILE DRIVING ON LOCAL ROADS. THE SECOND TIRE SPONTANEOUSLY BURST AT THE SIDEWALL WHILE DRIVING ON THE HIGHWAY AT A SPEED IN EXCESS OF 65 MPH. THE HOLE WAS LARGE ENOUGH FOR ROADSIDE TO PUT HIS FINGER THROUGH. NO TIRE PRESSURE SENSORS NOTED AN ISSUE PRIOR TO BOTH EVENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897791August 22, 2016
EXTERIOR LIGHTING
I HAVE HID HEADLIGHT AND BOTH DAYTIME RUNNING LIGHTS HAVE SEVERELY MELTED AND CRACKED REFLECTORS. BOTH BULBS WERE MELTED INTO THERE SOCKETS TO THE POINT I HAD TO COMPLETELY REPLACE THE SOCKET. WHEN I ATTEMPTED TO RE INSERT THE SOCKET INTO THE REFLECTOR HOUSING I WAS UN ABLE TO INSTALL IT AS THE REFLECTOR WAS MISSING OVER HALF OF THE RETAINING RING DUE TO IT BEING MELTED. ONE SOCKET LOOKED EXTREMELY BLACKENED DUE TO EXCESSIVE HEAT. BOTH LIGHT ARE TEMP INSTALLED AS I AM UNABLE TO CORRECTLY INSTALL DUE TO SEVERELY MELTED REFLECTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897348August 20, 2016
POWER TRAIN
ENGINE LIGHT PROMPTED A TRIP TO THE GMC DEALER TO HAVE THE VEHICLE CHECKED OUT. WE WERE TOLD IT WAS THE TIMING CHAIN AND IT WAS A KNOW PROBLEM, HOWEVER GMC IS NOT COVERING IT.ALSO TRANSMISSION IS SLIPPING AND NEEDS TO BE REPLACED GMC ACADIA ARE KNOWN FOR BOTH PROBLEMS AND WILL NOT FIX.IT'S GOING TO COST AROUND $5,000 TO FIX BOTH THESE NEED TO BE RECALLED,I HAD A CASE OPEN WITH GMC AND THEY WILL COVER NOTHING. WORST SUV EVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897351August 20, 2016
ENGINE
HAVING THE SAME CHECK ENGINE LIGHT/TIMING CHAIN STRETCH ISSUE. AFTER RESEARCHING I FOUND THAT THESE MODELS OIL CHANGE CYCLE WERE TO BE SET AT 3000 MILES. I ALSO KNOW THAT THIS IS AN ISSUE ON MODELS THROUGH AT LEAST 2012 BUT GM STILL HAS NOT ISSUED A RECALL ON THESE MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897390August 20, 2016
STEERING
DURING THE LAST YEAR OR SO, MY STEERING GOES OUT WHEN I'M MAKING A TURN AFTER DRIVING THROUGH A PUDDLE. IT KICKS BACK IN AFTER 15-30 SECONDS. I TOOK IT TO THE DEALER LAST YEAR, THEY JUST BLEW IT OFF, SAID IT WAS A DIRTY SENSOR OR SOMETHING, BUT DIDN'T FIX IT, NOR DID THEY DOCUMENT IT. IT KEPT HAPPENING. I TOOK IT BACK TO THE DEALER LAST WEEK (AFTER MY WARRANTY EXPIRED) AND THEY DID $1800 WORTH OF WORK TO THE CAR (NEW STEERING PUMP AND STEERING HOSE). MY EXTENDED WARRANTY COVERED SOME OF IT. LAST NIGHT IT STORMED AGAIN, THERE WERE A LOT OF PUDDLES ON THE ROADS AND NOW IT'S WORSE THAN EVER!!! THE STEERING IS GOING OUT EVEN WHEN I'M DRIVING STRAIGHT THROUGH A PUDDLE AND IT'S LASTING LONGER. THE BATTERY WARNING LIGHT ALSO FLASHED ON, BUT THEN IT WENT OFF WHEN THE STEERING KICKED BACK IN. I'M PETRIFIED TO DRIVE THE CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896897August 18, 2016
SERVICE BRAKES, ENGINE, STEERING
WHILE DRIVING AT INTERSTATE SPEEDS IN 90+ DEGREE WEATHER, THE 2008 GMC ACADIA EXPERIENCED A COMPLETE LOSS OF POWER. ENGINE QUIT ALONG WITH ALL ELECTRONICS, POWER STEERING AND POWER BRAKES. LET CAR SIT FOR 20 MINUTES AND IT STARTED UP AND DROVE FINE FOR A WEEK OR SO THEN THE SAME ISSUE OCCURRED AGAIN. THIS HAS HAPPENED 3 TIMES WITHIN 5 WEEKS. THE VEHICLE HAS BEEN INTO AN INDEPENDENT MECHANIC AND TWO DEALERSHIPS. OF THOSE DEALERSHIPS, WE HAVE TAKEN THE VEHICLE TO THE LOCAL AUTONATION GMC DEALER 3 TIMES OVER THE COURSE OF 2 WEEKS AND ALL GROUPS WHO HAVE LOOKED AT THE VEHICLE STATED THAT THEY COULD NOT FIND AND "CODES" AFTER RUNNING THE COMPUTER DIAGNOSTICS. WE HAVE REQUESTED AN ON-BOARD DIAGNOSTIC COMPUTER TO BE ORDERED FROM AUTONATION GMC PARK MEADOWS (CO) BUT HAVE RECEIVED NO RESPONSE. THIS IS A VERY DANGEROUS ISSUE WHILE DRIVING AT HIGHWAY AND INTERSTATE SPEEDS. HAVE RESEARCHED OTHER CONSUMERS WITH THE SAME SITUATION ON THE NHTSA WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896520August 17, 2016
ELECTRICAL SYSTEM
LOW BEAM HEADLIGHT CONTINUES TO BURN OUT AND THE BULB HARNESS DOES NOT SECURELY HOLD THE BULB. MULTIPLE FAILURES OF THE HARNESS AND BULBS MAKE DRIVING AT NIGHT A SAFETY HAZARD. BASED ON OUR MECHANICS OPINION, THE FAULT IS A POOR DESIGN OF THE PART AND IT SHOULD BE REDESIGNED AND RECALLED. THIS HAS HAPPENED ON 4 SEPARATE OCCASIONS SO FAR AND AT A COST TO REPAIR/REPLACE EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894132August 8, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE GEAR SHIFTER WAS PLACED IN THE PARK POSITION AND THE CONTACT WALKED AWAY FROM THE VEHICLE. ON THE WAY BACK TO THE VEHICLE, THE CONTACT NOTICED IT ROLLED ONTO THE HIGHWAY ON ITS OWN. THE CONTACT RAN AFTER THE VEHICLE AND TRIED TO STOP IT, BUT IT RAN OVER HER RIGHT FOOT, CRUSHED IT, AND CRASHED INTO A UTILITY BOX. A POLICE REPORT WAS FILED AND THE CONTACT RECEIVED MEDICAL ATTENTION FOR HER FOOT. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V092000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 06/21/17*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10892599August 2, 2016
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK, STALLED, AND SHUT OFF. THE STABILITY AND TRACTION CONTROL LIGHTS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE, AND RESTARTED IT AFTER A COUPLE OF MINUTES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO RESET THE "STABILITY AND TRACTION CONTROLS", BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892279August 1, 2016
AIR BAGS
SERVICE AIRBAG COMES ON AND OFF AT TIMES THIS WAS REPAIRED AT ONE TIME BUT NOW IT'S COMING BACK ON AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888916July 27, 2016
ENGINE
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888610July 26, 2016
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 10 MPH, THE POWER STEERING SEIZED WHILE MAKING A LEFT TURN. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888724July 26, 2016
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE THE VEHICLE WAS OPERATED AT LOWER SPEEDS, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE VEHICLE OPERATED NORMALLY AT HIGHER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOISED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888801July 26, 2016
STEERING
I WAS DRIVING ON I-10 FOR AROUND AN HOUR WHEN MY STEERING WHEEL MADE A SLIGHT TURN TO THE RIGHT AND COMPLETELY LOCKED UP. THE ROAD WAS WET SO I DIDN'T WANT TO SLAM ON MY BRAKES. I WAS TRYING AS HARD AS I COULD TO TRY AND TURN THE STEERING WHEEL BUT COULDN'T. I TAPPED THE BRAKES 2 TIMES AND THEN HAD TO SLAM THE BRAKES AS HARD AS I COULD OR I WOULD HAVE HIT OTHER VEHICLES. MY CAR STARTED SPINNING AND THEN CRASHED HEAD INTO THE GUARDRAIL. I HIT THE GUARD RAIL SO HARD IT RIPPED UP THE CONCRETE AND BOUNCED MY VEHICLE BACK INTO THE INTERSTATE. ANOTHER VEHICLE PULLED OVER AND WAS TRYING TO HELP ME GET MY CAR OFF THE INTERSTATE BUT NEITHER OF US COULD GET THE STEERING WHEEL TO TURN. IT WAS STILL LOCKED UP TURNED TO THE RIGHT. MY HUSBAND WAS A FEW VEHICLES BACK AND HE PULLED OVER AND WAS ALSO TRYING TO TURN THE STEERING WHEEL TO GET MY VEHICLE OFF THE INTERSTATE. AFTER YANKING ON THE STEERING WHEEL AND TIRES AS HARD AS HE COULD, IT FINALLY MADE A BIG POP AND THEN THE STEERING WHEEL AND TIRES WERE FREE SO WE COULD TURN THE WHEEL TO GET MY CAR ON SIDE THE ROAD.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10887969July 23, 2016
ENGINE, POWER TRAIN
AT 80,000 MILES, AFTER PULLING OUT OF PARKING, WHEN I APPLIED BRAKES THE CAR STARTED MAKING RUMBLING NOISE FROM THE ENGINE AND LURCHED FORWARD DESPITE PRESSING ON BRAKES TO STOP. PULLED INTO A PARKING SPOT, WHILE CONTINUING TO FIGHT LURCHING OF VEHICLE AND TURNED CAR OFF TO CHECK ENGINE OIL, TRANSMISSION OIL, AND POWER STEERING OIL LEVELS. ALL WERE FINE. WHEN ATTEMPTED RESTART OF VEHICLE, LOUD RUMBLING NOISE FROM ENGINE, CHECK ENGINE LIGHT FLICKERED AND THE CAR FAILED TO START. REQUIRED A TOW HOME FROM 100 MILES AWAY AND $400. HOOKED UP OBD, AND RECEIVED THE FOLLOWING FAULTS P0008, P0303, P0305, P0017, P0300, P0301. AFTER RESEARCHING ON-LINE, COMMON FAULTS FOR TIMING CHAIN ISSUE ESTIMATE $3-4 THOUSAND REPAIR. ALSO, FOUND 2007-2009 ACADIA RECEIVED EXTENDED WARRANTY FOR SAME ISSUE. HOWEVER, 2010 NOT COVERED DESPITE FINDING APPROXIMATELY 15 IDENTICAL 2010 GMC ACADIA ON NHTSA SITE. I WILL BE CALLING DEALERSHIP FIRST WORKDAY, HOWEVER EXPECT TO BE TOLD TIMING CHAIN ISSUE BASED ON CODES AND THAT GMC WILL NOT COVER THE REPAIR SINCE I AM OUTSIDE OF THE 5 YEAR WARRANTY, DESPITE LESS THAN THEIR 100,000 MILE COVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887706July 22, 2016
ENGINE, POWER TRAIN
OIL CHANGES AT DEALER PERFORMED EVERY 3K MILES. AT 88K MILES, SHORTLY AFTER DRIVE TRAIN WARRANTY EXPIRED. THE CHECK ENGINE LIGHT APPEARED. FULL DIAGNOSTICS PERFORMED BY LOCAL DEALER STATED TIMING CHAIN BUFFERS WERE BEGINNING TO FAIL. EST COST $3500. ADVISED THAT SINCE THE LIGHT COMES ON/OFF INTERMITTENTLY, OKAY TO WAIT TO SEE IF PROBLEM WORSENS, WHICH MAY BE MANY YEARS, IF EVER. AT 92K MILES, WHILE ON HIGHWAY, THE TRANSMISSION WOULDN'T SHIFT GEARS, RPM'S CLIMBED, PULLED OVER VEHICLE WHERE IT STALLED AND WOULDN'T RESTART. VEHICLE TOWED TO DEALER, WHERE TESTED AND DETERMINED THAT ENGINE NEEDS REPLACEMENT DUE TO LOUD METALIC ENGINE NOISE AND METAL SHAVINGS IN OIL. ESTIMATED REPAIRS FROM TWO GMC DEALERS OF $6600 TO $7600 FOR RE-MANUFACTURED ENGINE. LOCAL DEALERS HAVE STATED THAT TIMING CHAIN BUFFERS IS A VERY COMMON PROBLEM WITH 2008 GMC ACADIA AND VEHICLE SHOULD BE RECALLED, BUT IS NOT DUE TO THE COST OF ENGINE REPLACEMENT. CONTACTED GMC (BELVA - SENIOR CASE ANALYST) TO DESCRIBE CASE AND THEY RESPONDED THAT THEY WILL NOT ASSIST IN THE REPAIRS BECAUSE: 1) VEHICLE WAS PURCHASED USED - STATING THAT ALL SUCH PURCHASES ARE 'AS-IS' FROM DEALER AND ITS UP TO THE CONSUMER TO DO DUE-DILEGENCE BEFORE PURCHASING, 2) VEHICLE POWER TRAIN WARRANTY EXPIRED BY DATE SHORTLY BEFORE PURCHASE, AND 3) POWER TRAIN WARRANTY IS NOW 3 YEARS PAST THE DATE, REGARDLESS OF WHEN ISSUE FIRST APPEARED. GMC SENIOR ADVISOR ALSO STATED THE SHE RECENTLY PURCHASED A USED GM PRODUCT, AND THE ENGINE FAILED SHORTLY AFTERWARD AT 100K MILES, AND GM WILL NOT ASSIST HER EITHER, AS THAT IS ALSO OUT OF THE DATE RANGE OF THE POWER TRAIN WARRANTY. ENGINE WAS MANUFACTURED IN THE K-GM (SAINT CATHARINES, ONTARIO) PLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887762July 22, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS STATIONARY, THE LIFTGATE MALFUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,535. ...UPDATED 10/11/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887427July 21, 2016
POWER TRAIN
VEHICLE SHUDDERS AND JERKS AT ALL SPEEDS. IT IS PARTICULARLY WORSE AT LOWER SPEEDS. THE AUTOMATIC TRANSMISSION IS ACTING LIKE SOMEONE IS POPPING THE CLUTCH ON AN MANUAL TRANSMISSION. IT IS SCARY AND DANGEROUS TO DRIVE WHEN THIS IS HAPPENING, HOWEVER IT ONLY HAPPENS INTERMITTENTLY. HAVE FOUND MANY SIMILAR COMPLAINTS VIA GOOGLE, HOWEVER CANNOT GET DEALER TO ADDRESS THE ISSUE AS NO ERROR CODES ARE PRESENT AND THEY CANNOT RECREATE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885055July 15, 2016
POWER TRAIN
TRANSMISSION CONTROL MODUAL AND THE WAVY PLATE- TRANSMISSION REBUILD- TRANSMISSION FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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