GMC Acadia Complaints

5,595 consumer complaints on file.

#10985497May 13, 2017
POWER TRAIN
MY 2017 GMC ACADIS 6 CYLINDER AWD HAS EXCESSIVE VIBRATIONS THAT OCCUR AT 1400-1600 RPM AND AT VARIOUS SPEEDS.IT SEEMS LIKE THE TRANSMISSION REFUSES TO SHIFT AND IT LASTS FOR UP TO A QUARTER MILE.VIBRATION IS MOST PRONOUNCED AT SPEEDS OF 55-60 MPH THE DEALER DIAGNOSIS SAYS IT IS FUNCTIONING NORMAL. THE STRUTS WERE REPLACE AT1390 MILES AND MOTOR MOUNTS ADJUSTED, PROBLEM REMAINS, AUTO BROUGHT TO DEALER FOR RECALL AS PER BULLETIN 17109 BUT IT STILL VIBRATES EXCESSIVELY. THE LEAD MECHANIC AT THE DEALERSHIP SAID THE AUTO ADJUSTS TO THE DRIVER AND SAID THE VIBRATIONS WILL STOP AT ABOUT 2500 MILES. THE CAR NOW HAS 2900 MILES AND IT STILL FEELS LIKE THE TRANSMISSION IS GOING TO FAIL. THE VIBRATION IS UNCOMFORTABLE AND ALTHOUGH THE DEALERSHIP SAID THE CAR IS SAFE IT DOES NOT FEEL SO.IT SEEMS IMPOSSIBLE FOR A VEHICLE TO BE FUNCTIONING PROPERLY WITH THIS CONTINUAL ERRATIC VIBRATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984873May 11, 2017
AIR BAGS, STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT NOTICED ONE ARM WAS FRACTURED ON THE LIFTGATE. THE CONTACT'S DAUGHTER SUSTAINED INJURIES TO THE HAND, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE DEALER DIAGNOSED THAT THE ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. IN ADDITION, THE SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTIUOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V415000 (STRUCTURE) AND 14V118000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10985015May 11, 2017
AIR BAGS, STEERING
I WAS DRIVING IN MY NEIGHBORHOOD WHEN MY CAR STARTED MAKING A LOUD NOISE AS I TURNED THE WHEEL TO THE RIGHT. I TURNED ONTO MY STREET AND MY CAR STARTED SMOKING, SMELLED LIKE SOMETHING WAS BURNING, AND THE POWER STEERING WENT OUT. LUCKILY I WAS NEAR MY HOME. I LOOKED UNDERNEATH THE VEHICLE AND FLUID WAS SPRAYING OUT AND THE POWER STEERING PUMP BUSTED OUT OF NOWHERE. NOT ONLY WAS THE POWER STEERING PUMP BAD BUT THE WATER PUMP IS LEAKING ALSO AT THE SAME TIME AT 85000 MILES. ANOTHER ISSUE IS THAT THE SERVICE AIR BAG HAS BEEN ON SINCE I PURCHASED THE VEHICLE AND I TOOK IT BACK TO THE DEALERSHIP THE NEXT DAY AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT BUT IT REMAINS ON. WHAT IF I'M IN AN ACCIDENT AND THE AIR BAGS AREN'T WORKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984251May 8, 2017
SUSPENSION, POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION HESITATED TO SHIFT GEARS AND THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED GMC RECALL NUMBER 17109 (REAR DIFFERENTIAL CLUTCH CONTROL MODULE). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTS AND THE MOTOR MOUNT NEEDED TO BE REPLACED. ADDITIONALLY, FIELD TESTERS DETERMINED THAT THE VEHICLE WAS OPERATING NORMALLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE MANUFACTURER STATED THAT THE VEHICLE WAS OPERABLE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983662May 5, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND THE CONTACT HAD TO EXERT EXCESSIVE PRESSURE TO THE BRAKE PEDAL. THE CONTACT THEN HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DISENGAGED AND SLOWED DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND MADE ARRANGEMENTS TO HAVE THE VEHICLE TOWED TO A DEALER. THE FAILURE MILEAGE WAS 35,021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983128May 2, 2017
AIR BAGS, ELECTRICAL SYSTEM
VEHICLES AIRBAG WAS ACTIVATED, BROUGHT TO CHEVY DEALERSHIP WAS TOLD IT WAS A WIRING ISSUE INVOLVING PASSENGER SIDE. WAS TOLD THERE WAS. O WARRANTY OR RECALLS TO COVER PROBLEM AND WOULD REQUIRE COMPLETE REWIRE OF HARNESS AS THEY WERE UNSURE WHICH WIRE WAS CAUSING THE ISSUE ($2,000). THROUGH RESEARCH FOUND THAT IT IS A KNOWN PROBLEM FOR 2008-2011 ACADIA'S BUT OUR VIN WASN'T DESIGNATED AS BEING INVOLVED IN RECALL. HOW GM CAN CLAIM THAT A VEHICLE WXPERIENCING THE EXACT SAME ISSUE AS THE RECALL ISN'T COVERED UNDER THE RECALL IS RIDICULOUS. THIS APPEARS TO ONCE AGAIN BE GM DISREGARDING SAFETY CAUSED BY THEIR FAILURES IN PRODUCTION SO THAT THEY CAN MAKE MORE MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983172May 2, 2017
UNKNOWN OR OTHER
MY CHECK ENGINE LIGHT CAME ON AND I THOUGHT IT WAS THE GAS CAP AS IT CONTINUED TO GO ON AND OFF. I HAD SOMEONE CHECK THE CODES AND IT CAME BACK WITH P0017 AND P0008. IN ADDITION NOW THE A/C BUTTON WON'T STAY ON. IT BLINKS THEN TURNS OFF. I'VE READ NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEMS FROM OTHER OWNERS AND THAT GMC WILL NOT HONOR THEIR POOR MANUFACTURER WORKMANSHIP. IS ANYONE HELPING THE CONSUMER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981676May 1, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HEAR WATER SWISHING AROUND IN THE CEILING, HOWEVER NOTHING SEEMS TO BE WET. THE SUNROOF IS ALWAYS CLOSED. TWENTY MINUTES INTO THE DRIVE TO WORK, THE EMERGENCY BRAKE LIGHT ON THE DASH BOARD CAME ON WHILE I WAS DRIVING ON THE HIGHWAY (EVEN THOUGH THE BRAKE WAS NOT ENGAGED).... THE DASH BRAKE LIGHT AND CHIME SOUND CONTINUED UNTIL I REACHED MY DESTINATION. WHEN I FINALLY STOPPED AND TURN THE CAR OFF AND ON...BOTH HAD STOPPED. AFTER COMPLETING MY WORK DAY, I STARTED THE CAR AGAIN AND THE EMERGENCY BRAKE DASH LIGHT CAME ON AGAIN...THE BRAKE WAS NOT ENGAGED....I TURNED THE CAR OFF AND RESTARTED...THEN IT WENT AWAY. I STILL HERE WATER IN THE ROOF WHEN I TURN CORNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981295April 28, 2017
AIR BAGS
I STARTED UP MY VEHICLE AND AN ALERT COMES ON SAYING "SERVICE AIR BAG" BOTH DRIVER AND PASSENGER LIGHTS ON, THE AIRBAGS SHOW THEY ARE NOT FUNTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981171April 27, 2017
UNKNOWN OR OTHER
2ND TIME TO DEALER FOR WATER LEAK FROM SUNROOF (THIS TIME FROM SUNROOF THAT DOES NOT OPEN). SOAKING WET PASSENGER FLOOR, FUSE BOX OPENED FROM WATER, WATER COMING FROM SIDE PILLARS. DIAGNOSIS LAST TIME WAS TUBES, THIS TIME WINDOW REPLACED AND ENTIRE ROOF SEALED. THIS IS SO DANGEROUS, ESPECIALLY WATER RUNNING THRU FUSE BOX/ELECTRICAL SYSTEM. COMMON PROBLEM, TSB'S AND YET NO RECALL BY GM. DEALER REFUSES TO HONOR TSB & REQUEST GM PAY FOR REPAIRS. $400.00 JUST FOR LABOR. READING ALL OVER THE INTERNET PLUS TSBS, WATER DAMAGE IS COMMON FOR 2008 ACADIA AND FUTURE VEHICLES. THE GOVERNMENT ALLOWING GM TO CONTINUE PUTTING OUR LIVES AT RISK & NOT FORCING A RECALL IS RIDICULOUS. I UNDERSTAND NORMAL WEAR & TEAR BUT GM ACADIA'S ARE DEFECTIVE, ALL OF MY REPAIRS HAVE BEEN DUE TO DEFECTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980860April 26, 2017
AIR BAGS
WHILE DRIVING ON THE HIGHWAY, BOTH SIDE AIR CURTAINS DEPLOYED WITHOUT PROVOCATION. IT WAS FRIGHTENING. I NOTIFIED GMC. THEY INSPECTED THE VEHICLE THAT HAS NO EVIDENCE OF ROLLOVER WHATSOEVER. THEY HAVE TOLD ME THAT THEY WILL NOT CONCEDE ANY MALFUNCTION. BECAUSE OF THIS, THE REPAIR IS NOT TOTALLY MY RESPONSIBILITY BECAUSE MY INSURANCE WILL NOT COVER IT BECAUSE THERE WAS NO ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980864April 26, 2017
AIR BAGS
SEE ATTACHED THE CONSUMER STATED THE AIRBAG LIGHT WOULD TURN ON AND OF. THE AIRBAGS HAVE BEEN REPAIRED, BUT CONTIUED TO FAIL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980079April 24, 2017
STEERING
THE VEHICLE HAS MAJOR STEERING ISSUES. POWER STEERING LOSS AT LOW SPEEDS MAKING TURNING AND OPERATING THE VEHICLE UNSAFE. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL THAT ENDED WITH THE 2011 MODELS. THE STEERING RACK AND PUMP SHOULD NOT HAVE TO BE REPLACED AT THE BUYERS COST DUE TO MANUFACTURING DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979893April 22, 2017
EXTERIOR LIGHTING
I HAVE HID LIGHTS AND THE LOW BEAM SOCKET OF THE HEADLIGHT ASSEMBLY HAS MELTED TO THE POINT THAT THE LIGHT BULBS WILL NO LONGER STAY IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979732April 21, 2017
ELECTRICAL SYSTEM
EVERY TIME IT RAINS WATER ENTERS IN TO THE ELECTRICAL SYSTEM OF THE VEHICLE FROM AN UNKNOWN LOCATION AND CAUSES PROBLEMS. IT DRAINS THE BATTERY, SHORTS OUT THE RADIO AND DIRECTIONAL SIGNALS AND SOUNDS. IT CAUSES THE VEHICLE TO CONTINUOUSLY RUN EVEN WHEN THE KEY IS REMOVED. MY MECHANIC CLEANS OUT THE SUNROOF DRAINS EVERY 3,000 MILES KNOWING THAT COULD BE A CAUSE. THIS HAS BEEN AN ONGOING PROBLEM FOR THE LAST 4 YEARS. AFTER EVERY RAIN MY WIFE OR I HAVE TO REMOVE THE WIRING HARNESS THAT CONNECTS THE REAR DOORS AND THE BODY TO DRAIN THE WATER THAT HAS GATHERED IN THE RUBBER BOOT. THERE IS ALSO WATER THAT OCCASIONALLY FALLS ON THE FOOT OF THE DRIVER FROM UNDER THE DASH WHILE DRIVING, AGAIN FROM AN UNKOWN LOCATION. MY ASSUMPTION IS THE WATER IS ENTERING WHEN IT IS STATIONARY AND MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979440April 20, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT, A MECHANIC, FOUND NO ISSUES WITH THE BATTERY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979456April 20, 2017
STRUCTURE:BODY
BACK LIFTGATE DOESN'T HOLD AND DROPPED ON MY HEAD. IT NEVER DID HOLD SINCE I GOT IT BUT IT WOULD SLIP DOWN SLOWLY NOW IT DROPS HARD AND FAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979604April 20, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO SHIFT CORRECTLY AND A KNOCKING/GRINDING NOISE WAS HEARD COMING FROM THE TRANSMISSION. THE DEALER WAS NOT AWARE OF ANY TRANSMISSION FAILURES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WAVE PLATE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. FIVE DAYS LATER, THE MANUFACTURER ISSUED A RECALL FOR THE TRANSMISSION WAVE PLATE. TWO YEARS LATER, THE WAVE PLATE FAILED AGAIN AND THE VEHICLE FAILED TO SHIFT INTO REVERSE, THIRD GEAR, AND FIFTH GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INSTRUCTED THE CONTACT TO SEEK REIMBURSEMENT; HOWEVER, THE MANUFACTURER DENIED THE CLAIM, STATING THAT THE CONTACT EXCEEDED THE VEHICLE/AGE STIPULATIONS FOR THE RECALL REPAIR/REIMBURSEMENT. THE VEHICLE WAS INCLUDED IN A RECALL, BUT THE DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979601April 20, 2017
ENGINE, POWER TRAIN
HAPPENED 2X ALREADY. VEHICLE IS IN MOTION HIGH RATE OF SPEED 55 TO 75 MPH, ENGINE LIGHT COMES ON AND VEHICLE STARTS TO SLOW DOWN DRASTICALLY ON ITS OWN. EVENTUALLY THE ENGINE SHUTS OFF LOOSING ALL POWER AND POWER STEERING. HAPPENED ONCE ON HIGHWAY AND ONCE ON A MAJOR BUSY ROAD. IF YOU TRY TO ACCELERATE THERE IS NO POWER. THE VEHICLE EVENTUALLY STALLS WITHOUT WARNING. ONCE I COULD NOT EVEN TELL THE ENGINE STOPPED BECAUSE THE DASH BOARD LIGHTS STILL WORKED. PULLED OVER, WAIT 10 TO 15 MINUTES AND THEN TRY TO START VEHICLE. IT WILL START AND EVERYTHING SEEMS NORMAL AGAIN. EACH TIME THIS HAPPENED I HAD MY 3 KIDS IN CAR. NOT SAFE AT ALL. TOOK IT TO DEALER AND THEY HAVE NO CLUE. SAID IT MAY HAVE SOMETHING TO DO WITH TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979687April 20, 2017
SEATS
THE 2014 GMC ACADIA SLT1 HAS THE LATCH SAFETY SYSTEM ON CAPTAINS CHAIRS ONLY, NOT ON THE 3RD ROW SEATING. IF YOU HAVE TWO CAR SEATS OCCUPYING 2ND ROW CAPTAINS CHAIRS YOU CAN NOT FOLD THE SEATS TO ACCESS THE THIRD ROW. THIS IS A SURPRISING DESIGN FLAW; CONSIDERING THE VEHICLE TARGETS FAMILIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia