GMC Acadia Complaints

5,595 consumer complaints on file.

#10968492March 25, 2017
POWER TRAIN
TRANSMISSION KEEPS SLIPPING AND SLIDING OUT OF GEAR (IT WORK SOMETIME SMOOTHLY )ESPECIALLY WHEN I'M DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968434March 24, 2017
ENGINE
WHILE I WAS DRIVING TONIGHT MY VEHICLE SHUT OFF IN MID TURN CAUSING LOSS OF POWER STEERING. WHERE THIS HAPPENED IS A VERY BUSY INTERSECTION. I HAD TO PULL OVER AND WHEN I PUT THE CAR IN PARK AND RESTARTED IT CAME ON FOR A SECOND THEN SHUT OFF AGAIN. THEN WAS ABLE TO GET IT RUNNING AGAIN. I HAD MY WIFE AND 6 MONTH OLD DAUGHTER IN THE CAR AND THIS COULD HAVE BEEN A VERY DIFFERENT OUTCOME. I HAVE READ MANY OF COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM IN THESE VEHICLES. I REALLY FEEL THAT GM NEEDS TO TAKE A SERIOUS LOOK AT THIS ISSUE BEFORE SOMETHING MAJOR HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968255March 24, 2017
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE THAT AFFECTED THE TAIL LIGHTS, LICENSE PLATE LIGHT, HEADLIGHTS, AND POWER LIFT GATE. THE CONTACT TOOK THE VEHICLE TO A DEALER, BUT IT WAS NOT DIAGNOSED. THE DEALER INFORMED THE CONTACT TO SET UP AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967694March 22, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN ELECTRONIC MODULE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967508March 21, 2017
EXTERIOR LIGHTING
SLT-2 WITH HALOGEN PROJECTOR BEAM HEADLIGHTS. VERY VERY POOR HIGH & LOW BEAM PERFORMANCE. THE 6YR OLD EQUINOX I TRADED IN DID A BETTER JOB OF LIGHTING THE ROAD IN FRONT OF YOU. HAD THE DEALER CHECKED THEM OUT AND SAID THEY WERE OK. I HAD THEM ADJUST THE LOW BEAM DOWN TO PROVIDE BETTER ROAD VISIBILITY BUT FORWARD ILLUMINATION DISTANCE IS LESS. THE SALES & SERVICE DEPARTMENT SAID THERE IS NOTHING THEY CAN DO BUT I COULD LOOK INTO AFTER MARKET HEADLIGHTS. CONTACTED GM CUSTOMER SERVICE (CASE # 8-2826579557), THEIR DESIGN TEAM REVIEWED MY CONCERN AND THEY HAVE NO PLANNED CHANGES TO IMPROVE THEIR HEADLIGHTS. IF THESE LIGHTS PASS ANY FEDERAL LIGHTING REQUIREMENTS, THE TESTING MUST HAVE BEEN DONE IN A LAB AND NOT OUT IN THE REAL WORLD. GM DID A LOT OF THINGS RIGHT ON THIS NEW DESIGNED ACADIA BUT THE HEADLIGHTS IS NOT ONE OF THEM. NEXT STEP IS TO LOOK FOR AFTER MARKET LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967548March 21, 2017
POWER TRAIN, ENGINE
APPROXIMATELY 3 WEEKS AGO, MY 2008 GMC ACADIA WAS SERVICED AT 140,000 MILES FOR WORN OUT TIMING CHAINS. NOW, I AM LOOKING AT PROBLEMS WITH MY TRANSMISSION. HOW CONVENIENT. WITHIN THREE WEEKS THIS VEHICLE HAS FAILED ON ME. THE TIMING CHAINS WERE RATTLING IN TURNS WHEN IT WAS TAKEN INTO THE DEALERSHIP AND THE PROBLEM WAS DISCOVERED. I ACTUALLY VISITED AND LEFT THE DEALERSHIP SEVERAL TIMES BEFORE THE PROBLEM WAS DIAGNOSED, SO I WAS RIDING AROUND WITH A FAULTY PART IN MY ENGINE. THE TRANSMISSION WENT OUT AFTER I HAD EXITED THE INTERSTATE AT WHICH POINT I COULD NOT ACCELERATE MORE THAN 10 MPH. GOOD THING I WAS NOT ON THE INTERSTATE WHEN IT DECIDED TO STALL OUT ON ME AS I CAN ONLY IMAGINE HOW DISASTROUS THAT WOULD HAVE BEEN. THE 2007 AND 2009 GMC MODELS WERE RECALLED FOR TIMING CHAIN ISSUES, NEVER THE 2008 MODEL. THE TRANSMISSION PROBLEM IS RELATED TO THE 3-5-R WAVE PLATE, WHICH HAD A 20,000 MILE EXTENSION FROM GM TO COVER THE REPAIR IF THIS BROKE, WHICH OF COURSE I AM OUT OF, THUS THE REPAIR COSTS FOR BOTH DEFECTS ARE MY PROBLEM. I DO NOT UNDERSTAND HOW THEY WILL NOT BACK THEIR PRODUCTS KNOWING THAT THEY ARE FAULTY. GM NEEDS TO STEP UP AND MAN UP TO THE FACT THEY HAVE INFERIOR PRODUCTS INSIDE THESE ENGINES AND TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967186March 20, 2017
STEERING
TURNING AT LOWER SPEEDS VERY HARD..... TEMP LOSS OF POWER ASSIST.... VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967376March 20, 2017
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2017 GMC ACADIA DENALI. WHILE DRIVING AT AN UNKNOWN SPEED, THE HORN FAILED TO SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HORN WAS POORLY DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966669March 18, 2017
SEAT BELTS, SEATS, UNKNOWN OR OTHER
STATIONARY, NEW VEHICLE POSSIBLY INAPPROPRIATELY EQUIPPED. A VEHICLE WITH A 2ND ROW BENCH SEAT PROVIDING SEATING FOR 3 WITH A CENTER OCCUPANT SEAT BELT BUT WITHOUT HEAD RESTRAINT (AND NO PROVISION FOR HEAD RESTRAINT). I CANNOT SEEM TO DETERMINE IF SUCH A CONFIGURATION DOES OR DOES NOT COMPLY WITH FEDERAL REGULATIONS. I CANNOT DETERMINE, THEREFORE, WHETHER I AM OR AM NOT LEGALLY ALLOWED TO CARRY A PASSENGER IN THE MIDDLE (INBOARD) SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966625March 17, 2017
STEERING, SUSPENSION
LESS THAN 30 DAYS OF TAKING POSSESSION OF THE VEHICLE BRAND NEW, WE NOTED A WHINE WHEN YOU TURNED THE STEERING WHEEL. WE BROUGHT THE VEH IN TO DEALERSHP AND IT WAS REPORTED THE AIRBAG COIL WAS WRAPPED AROUND STEERING COLUMN CAUSING THE NOISE. THE COIL WAS REPLACED AND VEH RETURNED TO ME. WITHIN 24 HOURS THE NOISE RETURNED. THIS TIME THEY DETERMINED IT WAS THE FRONT LEFT STRUT AND REPLACED. A BRAND NEW VEHICLE SHOULD NOT NEED A NEW STRUT. DEALERSHIP SAID THEY HAD ANOTHER ACADIA IN FOR SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966070March 15, 2017
ENGINE
WITHOUT ANY WARNING, CAR DIED WHILE DRIVING. TIMING CHAIN APPARENTLY STRETCHED AFTER ONLY 39,000 MILES. THIS IS THE SECOND TIMING CHAIN I HAVE TO REPLACE. GMC HAS EXTENDED THE WARRANTY FOR SEVERAL MODELS TO 120,000 BUT NOT MY YEAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966125March 15, 2017
AIR BAGS
I WAS DRIVING AND THE SIDE AIRBAGS EXPLODED FOR NO REASON I WAS DRIVING ON 225 IN HOUSTON TEXAS AND THEY JUST EXPLODED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966213March 15, 2017
STEERING
ON MARCH 15, 2017 OUR 2014 GMC ACADIA SPONTANEOUSLY LOST STEERING POWER ASSIST AS I WAS MAKING A TURN AT AROUND 10 MILES PER HOUR. THE VEHICLE REGAINED POWER ASSIST 15 TO 20 SECONDS LATER. FOR THE NEXT SEVERAL MILES, IT APPEARED TO LOSE THE POWER ASSIST ONLY WHEN AT LOW IDLE AND OTHERWISE DROVE FINE. I DID SOME RESEARCH ON-LINE AND THIS PROBLEM APPEARS TO BE SOMEWHAT COMMON FOR THIS MAKE AND YEAR BUT I CANNOT FIND ANY RECALLS FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960331March 13, 2017
UNKNOWN OR OTHER
WHEN THE SUV GOES FROM 6 CYLINDERS TO 4 IT MAKES A VIBRATING NOISE LIKE A HELICOPTER OVER HEAD THEY SAY THIS IS NORMAL BUT IT IS EXTREMELY IRRITATING I FOUND OUT THAT OTHER PEOPLE HAVE COMPLAINED BUT IT APPEARS NOTHING IS BEING DONE THIS NOISE HAS TO BE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960202March 12, 2017
SUSPENSION
2011 GMC ACADIA, #14329B SPECIAL COVERAGE ADJUSTMENT-LOSS OF POWER STEERING ASSIST. COVERAGE GOOD FOR PERIOD OF 10 YEARS OR 150,000 MILES. ACADIA STARTED HAVING POWER STEERING PROBLEM IN JAN 2017. 2/1/2017 SERVICE ACADIA AT THE DEALER'S FROM 2/1/2017 UNTIL 2/8/2017 TO REPLACE STEERING PUMP. DROVE THE CAR FROM THE DEALER, NOTICED IT WAS SCARY, BOUNCING RIGHT AWAY. TOOK IT BACK RIGHT AWAY. THE ADVISOR TOLD ME THAT SINCE THE CAR HAD BEEN LEFT ON THE LIFT THE STRUTS ON THE SHOCKS HAD EXPANDED. MECHANIC DROVE THE ACADIA AND SAID IT WAS SAFE TO DRIVE. DROVE HOME AND OTHER PEOPLE SAID IT WAS NOT NORMAL. TOOK THE ACADIA BACK ON 2/21/2017. ON 2/22/2017 THE ADVISOR CALLED AND SAID THE CAR NEEDED NEW STRUTS FOR $648.53. THE CAR HAD ONLY 31, 180 MILES. THE DEALER SAID IT WAS WEAR AND TEAR. AS A 77 YEAR OLD RETIRED SCHOOL TEACHER, I DRIVE CAREFULLY, PRUDENTLY. HAVE THE OLD STRUTS. DOES THIS MAKE SENSE? THE DEALER SHOULD HAVE PERFORMED THIS 'SPECIAL COVERAGE ADJUSTMENT TO ENSURE COMPLETE SAFE VEHICLE OPERATION FROM THE BEGINNING'. DUE TO DEALER INCOMPETENCE BAMBOOZLED INTO PAYING FOR STRUT REPAIRS. THESE STRUTS WERE OPERATING JUST FINE BEFORE THE PUMP REPAIR WAS COMPLETED. THE CAR IS BETTER. STILL DOES RIDE AS WELL AS BEFORE. THE CAR WAS UNSAFE. HAVE 2 INVOICES, PLUS SPECIAL COVERAGE BULLETIN, PLUS OLD STRUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960225March 12, 2017
ELECTRICAL SYSTEM
I BOUGHT A NEW 2017 GMC ACADIA DENALI THE END OF FEBRUARY AND THE NEXT DAY FOUND OUT THAT THE HORN DOES NOT WORK. THE HORN IS EXTREMELY HARD TO PUSH AND REQUIRES EXTRA PRESSURE WITH BOTH HANDS AND ARCHING MY BACK AGAINST THE SEAT TO TRY AND MAKE THE HORN TO WORK. I HAVE BEEN BACK TO THE DEALERS 3 TIMES IN 2 WEEKS AND IT IS NOT FIXED. THERE ARE ONLY 644 MILES ON THIS NEW SUV AND MY WIFE WILL NOT DRIVE IT BECAUSE IT IS A SAFETY CONCERN WITH NO HORN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959915March 10, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
I HAVE A 2008 ACADIA WHICH IS EQUIPPED WITH A TIMING CHAIN THAT HAS BEEN KNOWN BY GENERAL MOTORS TO PREMATURELY STRETCH AND FAIL, AND WHICH CAN CAUSE SERIOUS DAMAGE TO OTHER ENGINE COMPONENTS, AS WELL AS ACTIVATE CERTAIN SENSORS EITHER PREMATURELY OR NOT AT ALL. YOUR ENGINE AND KEY COMPONENTS AND CRANKSHAFTS AND SENSORS RELY ON THE TIMING CHAIN IN ORDER TO FUNCTION PROPERLY. WHEN YOU'RE DRIVING IN YOUR VEHICLE AND THE TIMING CHAIN GETS STRETCHED, THE CHECK ENGINE LIGHT FLASHES ON, THE ENGINE AND TRANSMISSION WILL POWER DOWN AND SHUT OFF, A LOUD BUZZING SOUND WILL OCCUR AND HOPE TO GOD YOU ARE NOT ON THE HIGHWAY, BECAUSE GENERAL MOTORS KNOWS ABOUT THE DEFECT BUT STILL WILL NOT ISSUE A RECALL ON THE PREMATURELY STRETCHED TIMING CHAINS DUE TO THE EXTENSIVE COST OF REPAIR. THEY HAVE EXTENDED WARRANTY COVERAGE ON CERTAIN SIMILAR MODELS IN 2007 AND 2009, AND HAVE OFFER FULL REPLACEMENT OF THE TIMING CHAIN UP TO 10 YEARS AND 120,000 MILES, BUT DESPITE THE SAME ISSUE OCCURRING IN VEHICLES MADE IN 2008 WITH THE SAME DEFECTS, THEY HAVE DENIED MY SERVICE REQUEST. THIS A VERY COSTLY AND EXTREMELY UNSAFE CONDITION TO DRIVE THE VEHICLE IN. IT IS TERRIFYING WHEN YOUR ENGINE MISFIRES AND POWERS DOWN, AND YOUR WARNING LIGHTS FLASH WITH A LOUD BUZZING ALARM SOUND BLARING THROUGH THE SPEAKERS. THE TRACTION CONTROL, STABILITRAK SYSTEM, AND AIRBAG SENSORS ARE ALL ADVERSELY AFFECTED BY THE DEFECTIVE TIMING CHAIN AS WELL, AND THE MANUFACTURER IS WELL AWARE OF THIS DEFECT AND UNFORTUNATELY WILL PROBABLY NOT BE HELD RESPONSIBLE UNTIL SOMEONE IS KILLED IN AN ACCIDENT AS A RESULT OF A DEFECTIVE TIMING CHAIN. I'M SO DISAPPOINTED IN THIS VEHICLE AND THE LACK OF ACCOUNTABILITY THROUGH THE MANUFACTURER. THEY KNOW IT'S A PROBLEM. THEY ARE AWARE OF THE DEFECT. THEY EVEN EXTENDED COVERAGE TO REPLACE UP UNTIL A CERTAIN POINT, BUT BEYOND THAT, THEY DO NOT CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959939March 10, 2017
AIR BAGS, SEATS, STRUCTURE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. IN ADDITION, THE BASE OF THE DRIVER'S SEAT DETACHED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10960075March 10, 2017
ELECTRICAL SYSTEM
HORN HAS NOT WORKED FROM DAY ONE. DEALER SAYS CAN'T FIX UNTIL GM REDESIGNS A SOLUTION. SAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959804March 9, 2017
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HORN TOOK EXCESSIVE FORCE IN ORDER TO OPERATE. AS A RESULT, THE VEHICLE WAS INVOLVED IN AN SIDE IMPACT COLLISION BECAUSE THE DRIVER COULD NOT ALERT THE OTHER DRIVER OF THEIR PRESENCE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE COLLISION CENTER WHERE IT WAS REPAIRED. THE CONTACT WAS ALSO INFORMED BY THE DEALER THAT THIS FAILURE WAS COMMON AMONG THIS PARTICULAR MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED WITH THAT PARTICULAR FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 600.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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