GMC Acadia Complaints

5,595 consumer complaints on file.

#11000348June 21, 2017
STEERING
LOSS OF POWER STEERING AT LOW SPEED. HAD THE ENTIRE RACK REPLACED (PRIOR TO POWER STEERING LOSS), AS WELL AS THE POWER STEERING PUMP REPLACED (AFTER POWER STEERING LOSS AND COVERED UNDER THE TSB) AND WITHIN TO WEEKS OF HAVING THE POWER STEERING PUMP REPLACED, THE EXACT SAME THING OCCURRED. AT VERY LOW SPEED, IN A PARKING LOT, MAKING A RIGHT HAND TURN, I LOST ALL POWER STEERING AND HEARD A LOUD SCREECHING NOISE AS I ATTEMPTED TO MANEUVER MY VERY HEAVY SUV TO A SAFE AREA WITH NO POWER STEERING. "SERVICE BATTERY CHARGING SYSTEM" ERROR CAME UP ON MY IN-DASH SCREEN AND THEN IT WENT AWAY. I TURNED THE ENGINE OFF AND RE-STARTED WITH NO POWER STEERING STILL AND THEN RE-STARTED AGAIN AN THAT IS WHEN THE POWER STEERING WORKED AGAIN. THE ENTIRE TIME, THE RADIO AND LIGHTS WERE ON AND DID NOT FAIL. I DROVE THE CAR DIRECTLY TO THE DEALERSHIP AND AFTER A FULL DAY OF HAVING MY CAR, THEY TOLD ME I NEEDED A NEW ALTERNATOR NOW AT AT COST OF $1200!!!! I'M NOT SURE HOW THE ALTERNATOR IS RELATED SINCE I DO NOT HAVE ELECTRIC POWER STEERING?!?!?! I FEEL LIKE THIS DEFECT IS COSTING CUSTOMERS THOUSANDS OF DOLLARS FOR A DEFECT FROM THE MANUFACTURE AND GM NEEDS TO WAKE UP AND ISSUE A RECALL BEFORE SOMEONE IS KILLED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000142June 20, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 GMC ACADIA DENALI. WHILE THE DRIVER WAS PLACING THE KIDS IN THE CAR SEAT, WITH THE KEY REMOVED FROM THE IGNITION SWITCH AND THE GEAR SHIFTER IN PARK, A TICKING NOISE WAS HEARD. THE VEHICLE ROLLED AWAY AND CRASHED INTO A PILLAR. THE FUEL TANK RUPTURED AND CAUSED A FIRE. THE VEHICLE WAS TOWED TO A SAFE LOCATION. THE DRIVER SUFFERED MINOR INJURIES AND THE PASSENGERS WERE UNINJURED. THE DRIVER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11000110June 19, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING AT VARYING SPEEDS, VEHICLE'S TRACTION CONTROL POWERS OFF. AS A RESULT, THE CAR LOOSES ALL POWER, STEERING WHEEL LOCKS, AND I AM UNABLE TO STEER OR BREAK. ONCE THE CAR POWERS DOWN OR IS TURNED OFF, IT WILL RESTART. USUALLY THE ENGINE LIGHT INDICATOR WILL TURN ON. IT HAS POWERED DOWN AT IT'S PEAK FREQUENCY THREE TIMES WITHIN 10 MILES. THE ISSUE IS TOTALLY UNPREDICTABLE AND HAS HAPPENED OVER 8 TIMES TOTAL, INCLUDING ON THE HIGHWAY TRAVELING 65-70 MILES PER HOUR AND ON A NEIGHBORHOOD STREET GOING AS SLOW AS 20 MILES PER HOUR. IT HAS BEEN TAKEN TO THE GMC DEALERSHIP WHERE IT WAS PURCHASED FOR REPAIRS 4 TIMES, BEGINNING IN APRIL 2017. IT IS CURRENTLY THERE NOW (THE 4TH TIME, WAS TOWED TODAY 6/19/17;). IT IS UNSAFE TO DRIVE AS THERE IS NO WAY OF KNOWING WHEN OR WHERE THE CAR WILL LOOSE POWER. THERE IS VERY LITTLE TIME TO DO ANYTHING WHEN THE WARNING SOUND/MESSAGE APPEARS. LITERALLY, YOU MUST PRAY THAT NO ONE HITS YOU AND THAT YOU CAN COAST TO A SAFE PART OF THE ROAD (E.G., SHOULDER). THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE CAUSE OR REPAIR THE VEHICLE PROPERLY. I WORK IN A CITY (ATLANTA, GA) WHERE A CAR IS NECESSARY GIVEN THE DISTANCE I DRIVE FROM HOME TO WORK EVERYDAY. I HAVE LOST VALUABLE WORK HOURS AND PEACE OF MIND WITH THIS CAR. I JUST WANT MY FAMILY TO BE SAFE WHEN DRIVING. I HAVE ALSO CALLED THE CORPORATE GMC OFFICE AND OPENED A CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995829June 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT WAS IN THE PROCESS OF TRADING IN THE VEHICLE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT HAD THE VEHICLE TOWED. A CERTIFIED MECHANIC DIAGNOSED THAT THE MOTOR BURNED AN EXCESSIVE AMOUNT OF OIL, WHICH CAUSED THE FAILURE. THE VEHICLE WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995479June 16, 2017
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES PRIOR TO THE VEHICLE RECEIVING SERVICE FOR A MANUFACTURER RECALL FOR THE STEERING PROVIDED BY AN AUTHORIZED DEALER (CHRISTOPHER CHEVROLET BUICK, INC., 1111 WICKER ST, TICONDEROGA, NY 12883, (518) 585-2842). THE DEALER TOOK LONGER THAN A WEEK TO REPAIR THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE REMEDY PREVENTED A FAILURE OR CAUSED A FAILURE. IN ADDITION, THE DEALER MENTIONED THAT THE RACK AND PINION NEEDED TO BE REPLACED DUE TO A LEAK. THE CONTACT STATED THAT THERE HAD NOT BEEN ANY LEAKS SINCE OWNING THE VEHICLE. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS COMPLETED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION CONCERNING THE REMEDY AND DEALER REPAIRS. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995328June 15, 2017
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED TO 40 MPH AND THE TRACTION CONTROL, STABILITY CONTROL, AND ENGINE REDUCED POWER WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. THE ENGINE FAILED AND THE VEHICLE WAS TOWED TO THE DEALER (JACK MAXTON CHEVROLET EAST DUBLIN ROAD COLUMBUS, OHIO, 43229, 614-681-0129) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FAILED DUE TO THE THROTTLE BODY. THE COMPOSITION SENSOR WAS REPROGRAMMED AND THE THROTTLE BODY WAS REPLACED. THE FAILURE WAS NOT CORRECTED AND RECURRED AFTER THREE MONTHS. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOR DIAGNOSTIC TESTING AND A FAILURE CODE WAS PRODUCED AT THE FUSE BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994640June 13, 2017
EXTERIOR LIGHTING
2017 GMC ACADIAS EQUIPPED WITH HID HEADLAMPS WITH LOW BEAMS ACTIVATED ARE BLINDING TO ONCOMING DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994131June 9, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING THE CAR IT LOST POWER, ALL THE DASH LIGHT WENT OFF, THEN THE POWER STEERING SHUT DOWN, WHILE DRIVING 45 MILES AN HR. ONCE ABLE TO PULL OVER, THE CAR SHUT DOWN AND COULD NOT START BACK UP. THE KEY WOULD NOT COME OUT OF IGNITION. HAD IT TOWED TO THE LOCAL DEALER THE CAR WAS BOUGHT FROM. THEY REPORTED IT WAS THE ENGINE CONTROL MODULE WHICH THEY REPLACED BUT THE CAR STILL WILL NOT TURN ON. NOW THE SAY IT IS AN ELECTRICAL SHORT AND CAN'T FIND IT.. THIS CAR IS DANGEROUS TO DRIVE AS THIS IS THE SECOND TIME THIS HAS HAPPENED AND WE FEEL THAT THEY ARE JUST GIVING US THE RUN AROUND. THIS CAR HAS BEEN IN THE SHOP MULTIPLE TIMES AND NEVER FIXED PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993991June 8, 2017
SERVICE BRAKES
I AM WRITING THIS LETTER TO INFORM YOU OF AN INCIDENT WHICH OCCURRED ON SUNDAY JUNE 4, 2017 WHILE DRIVING MY GMC ACADIA. I WORK IN REAL ESTATE SALES AND AFTER SHOWING HOME SITES TO A POTENTIAL BUYER I RETURNED TO MY MODEL PARKING LOT. I PULLED INTO THE PARKING LOT AND WAS IN THE PROCESS OF PARKING THE CAR WHEN THE CAR SUDDENLY BEGAN REVVING. I WAS ONLY A FEW FEET AWAY FROM THE PARKING BLOCK AND I HAD MY FOOT ON THE BRAKE. I TRIED TO PUT THE CAR IN PARK BUT IT WOULD NOT MOVE. THE CAR KEPT REVVING AND JERKED FORWARD WITH SO MUCH FORCE THAT I WENT OVER THE PARKING BLOCK, THROUGH THE BUSHES AND THROUGH THE PVC FENCE. I HAD MY FOOT ON THE BRAKE THE ENTIRE TIME AND KEPT TRYING TO PUT THE CAR IN PARK. AFTER A FEW FEET BEYOND THE FENCE THE CAR FINALLY WENT INTO PARK AND I WAS ABLE TO STOP THE CAR. I AM COMPLETELY GRATEFUL THAT NO PEDESTRIANS WERE ON THE OTHER SIDE OF THE FENCE. AS I AM SURE YOU CAN IMAGINE I WAS TERRIFIED TO GET BACK INTO THE CAR. I CALLED MY HUSBAND AND HAD HIM BRING ME THE OTHER CAR SO I CAN FINISH OUT MY WORK DAY. THE ACADIA IS OUR FAMILY CAR AND THE CAR THAT TRANSPORTS OUR FOUR CHILDREN. MY HUSBAND TOOK THE CAR INTO FERMAN DEALERSHIP, THE DEALERSHIP WHICH WE LEASED THE CAR FROM, AND THEY BLEW HIM OFF SAYING THAT I PROBABLY GOT CONFUSED BETWEEN THE BRAKE AND THE THROTTLE. I AM 41 YEARS OLD AND HAVE BEEN DRIVING SINCE I WAS 16 AND I CAN ASSURE YOU THAT I DID NOT GET CONFUSED AND I FIND IT COMPLETELY INSULTING THAT THEY EVEN SAID THAT. IT DOES NOT SEEM THAT WE HAVE ANY LEGAL RECOURSE FOR BEING ABLE TO TERMINATE OUR LEASE DUE TO THIS, WHICH IS WHAT WE WOULD WANT. I WANT THIS INCIDENT REPORTED IN WRITING SHOULD GOD FORBID IT HAPPENS AGAIN AND THERE IS MORE DAMAGE THAN JUST TWO FENCE PANELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993369June 6, 2017
ENGINE
THE CAR HAS 77,000 MILES AND HAD TO REPLACE THE TIMING CHAIN AND ALL COMPONENTS INVOLVED. THE SERVICE MANAGER SAID THEY HAD RECALLS ON 2007-2009 VEHICLES BUIT HAD SINCE FIXED THE PROBLEM BUT APPARENTLY NOT. I HAD MY MACHANIC FIX THIS THE COST WAS $1636.00 WHICH WAS WAY CHEAPER THAN THE DEALER. I THINK THAT GMC SHOULD RESOLVE THIS PROBLEM AS I HEARD THIS IS A COMMON PROBLEM STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993303June 5, 2017
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS REPAIRED. ALSO, WHILE DRIVING, THE HEADLIGHT SWITCH BECAME INOPERABLE. AS A RESULT, THE CONTACT WAS UNAWARE OF WHEN THE HEADLIGHTS WERE ON OR OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992993June 3, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
BOUGHT THIS VEHICLE IN 2010 WITH 89000 MILES IN 2013 TIMING CHAINS WENT OUT TOOK TO GMC DEALER AND EVEN THOUGH THIS WAS A RECALL ABOUT THE TIMING CHAINS CARDINAL IN HAZARD KY WOULD NOT FIX THIS RECALL BECAUSE THEY SAID IF THE VEHICLE HAD OVER 120000 MILES THE RECALL WAS EXPIRED. .SO TIMING CHAINS GO OUT AND I READ FROM THIS SITE THE RECALLS NEVER EXPIRE ?? NO THE VEHICLE HAS MAJOR PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992797June 2, 2017
STEERING
I AM EXPERIENCING STEER LOSS WHEN AT LOW SPEEDS WHICH INVOLVE TURNING STREET CORNERS, PULLING AND OUT OF PARKING LOT SPACES AND ANY OTHER TIME A 90 DEGREE TURN IS REQUIRED (MOST OFTEN IN ANY CITY TRAVEL). THE STEERING BECOMES SO TIGHT IN THESE CIRCUMSTANCES THAT WIDER TURNS ARE REQUIRED WHEN STEERING WHEEL WON'T ENGAGE TO ASSIST. AT STREET CORNERS, THIS MEANS WIDER TURNS WHERE ATTENTION TO ONCOMING TRAFFIC IS DANGEROUS. IN PARKING LOTS, THE ABILITY TO PULL INTO A SPACE IS IMPOSSIBLE WITHOUT 3-4 POINT TURNS TO MOVE FORWARD AND BACKWARDS. THIS TOO CAN BLOCK ONCOMING VEHICLES AND MOST IMPORTANTLY, AVOID CONTACT WITH THOSE PARKED IN THE ADJACENT SPACES. THE WHEEL CAN BE IMPOSSIBLE TO TURN AND FREEZE ON YOU WHEN YOU ARE NOT APPLYING THE GAS AND YOU DON'T WANT TO APPLY THE GAS WHEN YOUR TURN IS ALREADY TOO WIDE FOR A STREET CORNER TURN AND TRAFFIC IS COMING YOUR WAY OR YOU ARE TRYING TO AVOID PARKED CARS NEXT YOU WHEN PULLING IN OR OUT OF PARKING SPACES. BOTH STRAIGHT ON PARKING AND VERTICAL PARKING IS NEARLY IMPOSSIBLE TO MANEUVER IN. MY VEHICLE HAS 119,200 MILES. I NOTICED MY STEERING GETTING STIFFER ON RARE OCCASIONS AT 88,000 MILES BUT I WAS ALWAYS ABLE TO MAKE MY TURNS PROPERLY. I DO A LOT OF HIGHWAY TRAVEL NOW SO MY MILES HAVE ADDED UP QUICKLY IN THE LAST YEAR AND A HALF. THIS IS NOT THE FIRST MAJOR PROBLEM WITH THIS VEHICLE. MY FIRST WAS AT 67,000 WHEN THE ENTIRE TRANSMISSION WENT OUT. PRIOR TO THAT, THE ENTIRE BACK AXLE HAD TO BE REPLACED (UNDER WARRANTY). SINCE THEN, THE THROTTLE BODY AT 84,000 MILES. RECALLS OF SEVERAL GM VEHICLES HAVE BEEN MADE FOR THE POWER STEERING AND THE RACK AND PINION BUT THE 2008 ACADIA IS NOT LISTED. THESE STEERING ISSUES ARE NOT "ONE-OFF" SITUATIONS PER VEHICLE BUT RATHER ENTIRE POPULATIONS OF OWNERS OF THIS VEHICLE WITH A COMMON PROBLEM - POWER STEERING NOT WORKING PROPERLY AT SEVERAL INTERVALS OF MILEAGE ON THE VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992370May 31, 2017
STEERING
THE STEERING IN MY 2008 GMS ACADIA IS SEVERELY TIGHTENING WHEN I'M AT LOW SPEED MAKING A TURN INTO PARKING SPACE OR GARAGE FOR EXAMPLE. ITS VERY HARD TO TURN AND IS DANGEROUS. WE'VE HAD THE POWER STEERING PUMP REPLACED ONE TIME BEFORE BUT THIS IS THE FIRST TIME WE'VE HAD THIS ISSUE. I HAVE 123,000 MILES ON THE VEHICLE. THIS ISSUE SHOULD BE REQUIRED TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992336May 30, 2017
AIR BAGS, VISIBILITY/WIPER
MY SERVICE AIRBAG LIGHT STAYS ON WHEN I TURN MY VEHICLE ON AT ALL TIME. I'VE TAKEN IT TO THE DEALERSHIP TWICE AND THEY TELL ME THEY CAN'T FIND ANYTHING WRONG. WHEN DRIVING IF I TRY TO CLEAN MY WINDOW, THE WINDSHIELD WIPER FLUID WILL NOT SPRAY OUT ON THE PASSENGERS SIDE AND SOMETIMES IT WILL COME OUT BUT IT WON'T SPRAY ON THE WINDSHIELD. IT'S LIKE IT DOESN'T HAVE ENOUGH PRESSURE TO SPRAY IT ON THE WINDSHIELD. THIS HAPPENS EVERY TIME WHILE I'M DRIVING AND TRY TO CLEAN MY WINDSHIELD TO SEE BETTER. I'VE TAKEN IT TO THE DEALERSHIP AND THEY TELL ME NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991829May 26, 2017
ELECTRONIC STABILITY CONTROL (ESC)
AS I WAS DRIVING TO PICK MY KIDS UP FROM SCHOOL, MY TRACTION CONTROL LIGHT COME ON INDICATING THAT MY TRACTION CONTROL WAS TURNED OFF. THEN THE STABLITRACK LIGHT CAME ON. I PULLED OVER BECAUSE MY VEHICLE FELT LIKE IT WAS MISSING AND ABOUT TO GO DEAD. I CUT THE VEHICLE OFF AND WAITED ABOUT 10 MINUTES AND STARTED THE ENGINE AGAIN. THE LIGHTS WERE OFF AND IT RUN FINE. TWO DAYS LATER WHILE ON MY WAY TO WORK THE LIGHTS STARTED TO COME ON AGAIN AND THEN I RECEIVED A MESSAGE THAT THE ENGINE HAD REDUCED SPEED. I MASHED THE ACCELERATOR BUT COULD NOT DRIVE FASTER THAN 20 MILES PER HOUR. THERE WAS A LOT OF TRAFFIC BEHIND ME AND WHEN MY VEHICLE STALLED I ALMOST WAS HIT FROM BEHIND. I'VE CALLED GMC AND THEY WERE NO HELP! THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED. I LOOKED ONLINE TO SEE IF OTHER ACADIA OWNERS HAVE HAD THE SAME ISSUE AND FOUND MULTIPLE COMPLAINTS. THIS REALLY NEEDS TO BE LOOKED INTO AND A RECALL TO FIX THE ISSUE BEFORE SOMEONE GETS HURT. IT'S VERY DANGEROUS FOR YOUR VEHICLE TO STALL OUT ON YOU ON A MAIN HIGHWAY OR INTERSTATE. TOOK IT TO A MECHANIC AND THEY ARE NOT SURE WHAT THE ISSUE IS. OTHERS REPORTED TAKING THEIR ACADIA TO THE DEALERSHIP AND HAVING TO PAY TO REPLACE SEVERAL PARTS AND THE ISSUE IS STILL NOT RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990456May 18, 2017
ELECTRICAL SYSTEM
PURCHASED 2010 GMC ACADIA USED. AT 125000 MILES, ENGINE SHUTS OFF WHILE DRIVING, RENDERING IT IMPOSSIBLE TO GET OUT OF THE WAY. HAD TO GET TOWED IN. MECHANIC SAID CORROSION IN SOME WIRES. 2 WEEKS LATER, WOULDN'T START, CALLED TOW TRUCK, SUDDENLY STARTED. HAD TO SPEND $1200 HAVING SENSOR REPLACED FROM WATER DAMAGE. HAD TO PAY $300 FOR NEW WINDSHIELD BECAUSE SAID THAT IS WHERE IT WAS LEAKING. 3 WEEKS LATER, WOULDN'T START, MECHANIC SAID TWO FUSES NEEDED REPLACED. 1 WEEK LATER, WOULDN'T START, PAID ANOTHER TOW, THEN STARTED. TOW TRUCK FOLLOWED ME TO DEALERSHIP. DEALERSHIP CALLED, SAID IT WAS STARTING FINE. COULDN'T DIAGNOSE IF IT KEPT STARTING. TOLD ME TO COME GET IT. ON MY WAY TO DEALERSHIP, THEY CALLED BACK TO SAY, "BINGO", IT STARTED. NEXT DAY, DIAGNOSED IT IS THE ONSTAR MODULE. WTH! $700 MORE DOLLARS DOWN THE DRAIN. SERIOUSLY! IT ISN'T COVERED UNDER ANY RECALLS. I WILL NEVER PURCHASE ANOTHER GMC.................EVER! COSTING A FORTUNE TO KEEP IT GOING. I'M ON A FIXED INCOME FOR CRYING OUT LOUD. STILL OWE FOR THE VEHICLE, TRADING MY LEMON IS NOT AN OPTION AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986009May 16, 2017
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT'S VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). AFTER OPENING THE LIFTGATE, IT FELL WITHOUT WARNING. THE LIFTGATE STRUCK THE CONTACT'S HEAD AND KNOCKED HIM UNCONSCIOUS. THE CONTACT WAS TAKEN TO THE HOSPITAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 07/13/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED. UPDATED 08/29/2017*JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10985658May 15, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING TO WORK THIS MORNING GOING AROUND THE CURVE THE VEHICLE LOST POWER. THE STABILITY, TRACTION CONTROL AND ENGINE LIGHT ALL CAME ON. I HAD TO MANEUVER MY VEHICLE OOUT OF HARMS WAY TO ENSURE MY DAUGHTER WAS SAFE. MY SPEED WENT FROM 55 TO 20 IN LESS THAN 10 SECONDS. LOSS OF POWER ON ANY VEHICLE IS SCARY BUT THIS IS IS VERY SERIOUS AND SOMETHING NEED TO DONE TO RECTIFY THESE VEHICLE ISSUES. PLEASE TAKE A LOOK INTO THIS ISSUE BEFORE SOME IS INJURE OR KILLED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985804May 15, 2017
ENGINE
CAR HAS BEEN SERVICED REGULARLY. ENGINE WAS RUNNING SMOOTH. DROVE APPROXIMATELY 30 MILES ON HWY TO WORK GOT OFF ON CITY STREET AND CAR STARTED SHAKING BAD. PULLED OVER INTO PARKING SPOT AND ENGINE CUT OFF. WOULDN'T RESTART. CALLED TOWING TO OUR REPAIRSHOP. THE FIRST CYLINDER SPARK PLUG WAS BENT RESULTING IN MAJOR ENGINE FAILURE DUE TO TIMING BELT STRETCH. NEED A NEW ENGINE AND FOUND THAT THIS IS BIG PROBLEM WITH GMC ENGINES. BOUGHT THE CAR LESS THAN A YEAR AGO AND IT CURRENTLY HAS 138K MILES. 7K TO REPLACE ENGINE INCLUDING LABOR. WOW MOTHER OF 3 KIDS AND I'M STILL PAYING BIG PAYMENT FOR THE CAR AND INSURANCE.. SO MANY COMPLAINTS ABOUT THIS ISSUE I JUST FOUND OUT WITH GMC COVERING THE ISSUE UP AND NOT BEING RESPONSIBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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