GMC Acadia Complaints

5,595 consumer complaints on file.

#11014096August 10, 2017
STEERING
THE POWER STEERING STOPS WORKING WHEN TRYING TO PARK OR MOVING AT A SLOW SPEED. I AM IN GOOD SHAPE AND IT TAKES ME ALL MY POWER WITH TWO HANDS TO TURN THE STEERING WHEEL. THERE IS NO WARNING IT CATCHES YOU OFF GUARD AND MULTIPLE TIMES ALMOST HIT CARS IN SPOTS NEXT TO WHERE I PARK. WE ALSO HAVE HAD THE AIR CONDITIONING FIXED TWICE SINCE WE'VE BOUGHT IT AND STILL DOESN'T BLOW AS COLD AS IT SHOULD. THE CAR HAS 78,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014273August 10, 2017
STEERING
SQUEAKING/WHINING IN STEERING COLUMN. DEALERSHIP DIAGNOSIS, POWER STEERING GEAR LEAKING (RACK & PINION) AND MUST BE REPLACED. COST, $1432.00 PLUS TAX. VEHICLE HAS ONLY 17948 MILES. NOT COVERED BY WARRANTY OR MANUF. RECALL. OUT OF WARRANTY DUE TO AGE OR TIME. POWER STEERING COULD FAIL AS IT HAS IN OTHER VEHICLES. DEFINITELY A SAFETY ISSUE. GMC SHOULD STAND BEHIND THEIR VEHICLES AS THIS IS A DESIGN OR ENGINEERING FLAW. THIS CONDITION IS NOTICED WHEN EVER THE STEERING WHEEL IS TURNED IN EITHER DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013599August 8, 2017
STEERING
POWER STEERING KEEPS GETTING TIGHT WHEN I MAKE TURNS, WHERE I CANNOT FULLY TURN THE WHEEL TO MAKE A TURN, IT HAS CAUSED ME TO ALMOST CRASH MORE THEN A HANDFUL OF TIMES SINCE I BOUGHT THE VEHICLE A MONTH AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013566August 7, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHEN TRAVELLING HOME ON THE HIGHWAY AFTER SCHOOL SHOPPING WITH MY TWO CHILDREN MY VEHICLE SUDDENLY REDUCED POWER, BECAME UNCONTROLLABLE AND WOULDN'T ALLOW ME TO GET OUT OF THE WAY OF THE RAPIDLY APPROACHING VEHICLES BEHIND ME IN TIME. I WAS ABLE TO GET TO THE SHOULDER, AFTER THE REDUCED ENGINE ALERT APPEARED. STABILTRAK WAS ALSO DISABLED AND ONE MORE FEATURE I CANNOT REMEMBER. I HAD TO SHUT MY VEHICLE DOWN AND SIT WITH TWO CHILDREN IN THE CAR WAITING FOR THE CAR TO SOMEHOW RIGHT ITSELF. AFTER 10 MINUTES I TRIED TURNING IT ON AND THE ERRORS WERE GONE AND THE CAR DROVE AGAIN, EXCEPT ROUGH. I TOOK IT TO THE LOCAL AUTO STORE AND THE DIAGNOSED IT WITH THE CODE READER AS TAC. THROTTLE BODY. THE PERSON AT THE COUNTER SAID THEY SEE THIS ALL THE TIME WITH THIS VEHICLE. IN FACT, IT SHOULD BE A RECALL SINCE IT'S SO COMMON AND A CLEAR FLAW IN THE DESIGN. TO THE TUNE OF $199 YOU CAN REPLACE THE PART AND HAVE THE SAME THING HAPPEN ALL OVER AGAIN AT SOME OTHER RANDOM, UNSAFE TIME! THANK YOU GM FOR YET ANOTHER UNRELIABLE FAMILY VEHICLE. I WILL HAVE NO CHOICE, BUT TO REPLACE THE PART, AS THIS IS THE CAR USED FOR EVERY DAY TRANSPORTATION IN MY HOUSEHOLD TO SCHOOL, WORK AND BACK. RESEARCHING THE INTERNET HORROR STORIES CAN BE FOUND EVERYWHERE. IT SEEMS TRAGEDY HAS TO HAPPEN TO MAKE THIS $200 PART A RECALL. PLEASE REDESIGN AND REPLACE. THIS MOM CARES FOR HER KIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013098August 6, 2017
STEERING
VEHICLE WILL INTERMITTENTLY LOSE POWER STEERING WHEN MAKING TURNS (ALREADY HAD CLOSE CALL WHEN I COULDN'T COMPLETE LEFT TURN AND WENT INTO ON COMING TRAFFIC ) VEHICLE WAS DROPPED OFF AT SIERRA CHEVROLET IN MONROVIA. PROBLEM NOT COVERED AND WOULD HAVE TO PAY $1,700
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013038August 5, 2017
STEERING
AT SLOW SPEED TURNS POWER STEERING SEEMS TO LOSE POWER ASSIST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012795August 4, 2017
ELECTRICAL SYSTEM
POWER-LIFTGATE-PROBLEMS-POWER LIFTGATE REVERSES WHILE OPENING AND CLOSING CAUSING ME TO GET HIT IN THE HEAD I BOUGHT THIS VEHICLE USED JULY 25 2008. TO SEE THIS HAPPEN GO TO YOU TUBE FOR A VIDEO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012385August 2, 2017
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO VIBRATE ABNORMALLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT FLASHED ON AND OFF AND THE SERVICE STABILA-TRAC WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FAULKNER BUICK GMC TREVOSE LOCATED AT 4427 E STREET RD, TREVOSE, PA 19053, PHONE NUMBER: (267) 984-4658, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN O2 SENSOR FAILURE, ALONG WITH AN ECM MALFUNCTION, AND FUEL LEVEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,334.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012410August 2, 2017
AIR BAGS
WHEN DRIVING MY SERVICE AIR BAG LIGHT WOULD COME ON AS I MOVE AROUND IN FRONT PASSENGER SEAT. NOW IT STAYS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012430August 2, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN CHEVROLET DEALER IN NJ, WHERE IT WAS DIAGNOSED AND REPAIRED. THE VEHICLE WAS DIAGNOSED WITH OVERHEATING HEADLIGHT WIRING, THE WIRING AND BULB WERE REPAIRED AND REPLACED. THE CONTACT MENTIONED THAT THE FAILURE HAS RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012320August 2, 2017
STEERING
RACK AND PINION NEEDS TO BE REPLACED. WHEN CALLING AROUND TO DEALERSHIPS, THEY SAID THAT ITS A COMMON PROBLEM WITH ACADIAS. WHEN A RACK AND PINION NEEDS TO BE REPLACED, IT CAUSES THE STEERING WHEEL TO LOCK UP WHEN TURNING. IT IS A DANGEROUS PROBLEM. REPLACEMENT COSTS IS AROUND $1,800
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011956August 1, 2017
STEERING
TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE POWER STEERING SEIZED. THE CONTACT WAS ABLE TO MERGE INTO TRAFFIC AND STEER THE VEHICLE WITH FORCE. WHILE ACCELERATING, THE STEERING RETURNED TO NORMAL. IN ADDITION, THERE WAS AN ABNORMAL WINDING SOUND AND THE FAILURE GRADUALLY RECURRED. THE DEALER (HANLESS HILLTOP BUICK GMC, 3230 AUTO PLAZA, RICHMOND, CA, 94806, 510-222-4141) SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO OPEN RECALL ON THE VEHICLE. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012180August 1, 2017
UNKNOWN OR OTHER
HORN BUTTON ON STEERING WHEEL IS VERY DIFFICULT TO DEPRESS TO ACTIVATE. USUALLY TAKES TWO HANDS TO ACTIVATE OR DEPRESS. IN A SITUATION THAT REQUIRES HORN USAGE THIS IS NOT A SAFE ACTIVATION USAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011190July 28, 2017
POWER TRAIN, UNKNOWN OR OTHER
MY ACADIA ENGINE LIGHT CAME ON WHEN I PUT IT IN DRIVE WON'T GO ANYWHERE. ACADIA DOORS KEEP UNLOCKING AND LOCKING WAS AT MY HOUSE IN DRIVEWAY. ENGINE LIGHT WENT OFF EVERYTHING IS FINE. TOOK IT TO DEALERSHIP AND THEY SAID IT'S THE TRANSMISSION MODULE MAKING CAR THINK IT'S IN PARK BUT CAN'T FIX IT UNLESS MY ENGINE LIGHT IS ON WHEN I GET IT TO THEM. QUESTION FROM ME IS IF IT'S THINKING IT'S IN PARK WHAT IF I'M DRIVING 55 AND IT THINKS IT'S IN PARK I'LL WRECK. I FEEL MY FAMILY IS DRIVING IN A DANGEROUS VEHICLE THAT THE DEALERSHIP KNOWS WHAT'S WRONG AND WHERE THE PROBLEM RESIDES BUT WON'T FIX BECAUSE MY ENGINE LIGHT ISN'T ON. THAT DOESN'T MAKE A BIT OF SENSE TO ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011348July 28, 2017
UNKNOWN OR OTHER
THE HORN IS EXTREMELY DIFFICULT TO ACTIVATE. A PERSON MUST USE EXTREME WEIGHT AND PRESSURE TO GET THE HORN TO WORK. DEALERSHIP TOLD ME THAT I AM NOT THE FIRST PERSON TO COMPLAIN ABOUT THE ISSUE BUT AS OF YET THERE IS NO REPAIR THAT THEY HAVE TO FIX THE PROBLEM. THIS OCCURS NO MATTER WHETHER THE VEHICLE IS MOVING OR PARKED. THIS HAS HAPPENED EVERY SINCE THE VEHICLE WAS NEW. THE PROBLEM OCCURS EVERY TIME I TRY TO ACTIVATE THE HORN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010567July 25, 2017
ENGINE
TIMING CHAIN WAS REPLACED ABOUT 3,000 MILES AGO. CHECK ENGINE LIGHT APPEARED JUST MINUTES BEFORE EXITING ONTO THE HIGHWAY. I ACCELERATED TO A MAXIMUM OF 45MPH BEFORE THE ENGINE STARTED TO "PUTT" AND THEN I THOUGHT THE TRANSMISSION WENT OUT ON THE VEHICLE, THE RPM SKYROCKETED, I SLOWED THE VEHICLE DOWN TO PULL OVER AND IT STARTED SMOKING / STEAMING AND OIL AND WATER WERE SPEWING OUT ALL OVER THE VEHICLE. I THOUGHT IT WAS ON FIRE. SEVERAL PASSERS-BY NOTICED AND CALLED POLICE REPORTING THAT MY VEHICLE WAS ON FIRE, I CALLED A TOW TRUCK. GOT A RIDE TO WORK. TOWED TO THE DEALER / SERVICE CENTER WHO REPLACED TIMING CHAIN. THEY SAID THE ENGINE IS SHOT. 2 PISTONS FELL OUT. CLASS ACTION LAWSUIT NEEDS TO OCCUR ON THIS VEHICLE. IT IS A PILE OF JUNK TO FIX AND EXTREMELY UNSAFE. TIMING CHAIN AND TRANSMISSION PROBLEMS. ENGINE PROBLEMS. UNRECALLED, DEFECTIVE TIMING CHAINS IN THESE GMC ACADIA'S CAUSE CATASTROPHIC PERMANENT UNSAFE ENGINE DAMAGE. GMC WILL NOT RECALL UNLESS THEY ARE FORCED TO, DUE TO THE COST OF REPLACING THE ENTIRE ENGINE AFTER THE TIMING CHAIN FAILURES. I THOUGHT THE VEHICLE WAS GOING TO EXPLODE WHEN I PULLED OVER WHEN THE ENGINE FAILED; I JUMPED OUT AND BACKED AWAY TO A SAFE DISTANCE. SCARIEST DRIVING MOMENT I'VE EVER EXPERIENCE. A CLASS ACTION NEEDS TO OCCUR IN ORDER FOR THEM TO DO SOMETHING ABOUT THIS ONCE AND FOR ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010228July 24, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFT FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER (HENRY BROWN BUICK GMC LOCATED AT 1550 E DRIVERS WAY, GILBERT, AZ 85297; (480) 835-0900). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,529.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010009July 21, 2017
AIR BAGS, UNKNOWN OR OTHER
THE 2017 GMC ACADIA HORN TAKES AN UNREASONABLE AMOUNT OF FORCE TO ENGAGE. THIS HAS BEEN NOTED BY SEVERAL USERS. MY SPOUSE HAD A SEMI TRUCK COME INTO HER LANE A DAY AGO AND COULD NOT GET HORN TO SOUND TO WARN OTHER DRIVER. GMC DEALERSHIP INVESTIGATED AND SAID ITS JUST THE WAY THE ASSEMBLY WORKS IN THIS MODEL. I BELIEVE THIS REPRESENTS A SAFETY ISSUE AS IT MAKES THE HORN UNUSABLE WHEN YOU NEED IT QUICKLY AND WITHOUT TAKING YOUR EYES OFF THE ROAD. GM IS SAYING TO BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006628July 20, 2017
AIR BAGS
THE AIR BAG LIGHT HAS BEEN GOING ON INTERMITTENTLY SINCE AROUND 2013. THE FIRST REPAIR WAS COMPLETED DUE TO A RECALL NOTICE BACK THEN. THE LIGHT CAME BACK ON AGAIN SHORTLY AFTER, REPAIRED ONE MORE TIME. THE AIR BAG LIGHT CAME ON A 3RD TIME, AND VEHICLE WAS TAKE TO ANOTHER GM SERVICE CENTER FOR REPAIR. THEY PERFORMED THIS REPAIR IN 2016, AND NOTED THEY REPAIRED A BROKEN CLIP, BUT ALLEGEDLY WAS A DIFFERENT PROBLEM THAT THE ONE THE RECALL ADDRESSED ABOUT 2 YEARS PRIOR. NOW A FEW MONTHS AFTER THIS LAST REPAIR, THE AIR BAG LIGHT CAME ON AGAIN. THE GM SERVICE CENTER IS DIAGNOSING A COMPLETELY DIFFERENT PROBLEM THAN THE FIRST RECALL, AND DIFFERENT THAN THEIR LAST REPAIR. THIS ONE THEY ARE NOTING A PROBLEM WITH THE "RIGHT FRONT SIDE DEPLOYMENT LOOP" AND RECOMMEND THAT THE PASSENGER SEAT AIR BAG BE REPLACED. AS A CONSUMER, WHETHER THE AIR BAG LIGHT IS "NOT PART OF THE RECALL, AND YOU CAN ONLY GET THE RECALL WORK DONE ONCE", THIS IS EXTREMELY CONCERNING THAT THIS VEHICLE HAS HAD SO MANY ISSUES WITH THE SAFETY DEVICES AT NO MORE THAN 5 YEARS OF AGE. THIS SHOULD NOT BE HAPPENING WITH ANY SAFETY DEVICES ON ANY VEHICLE THAT IS ONLY 5 YEARS OLD (ALTHOUGH THE AIR BAG SYSTEM HAS CONTINUOUSLY BEEN DEFECTIVE SINCE AGE 1 OF THE VEHICLE). GENERAL MOTORS BEARS AN ENORMOUS LIABILITY WITH SELLING VEHICLES THAT HAVE CONTINUOUS SAFETY DEFECTS, ESPECIALLY AT AN EARLY AGE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006667July 20, 2017
ELECTRICAL SYSTEM, POWER TRAIN
TRANSMISSION PROBLEMS AND SAUND PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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