GMC Acadia Complaints

5,595 consumer complaints on file.

#11082536April 2, 2018
STEERING
THE VEHICLE HAS LESS THAN 70,000 MILES. STEERING WHEEL GOT JAMMED RIGHT BY HOUSE WHEN I WAS TURNING IN TO MY PARKING LOT. THANK GOD I WAS NOT ON FREEWAY WHEN IT HAPPEN BECAME IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL AFTER I TOOK IT TO GMC DEALER SERVICE IT WAS DETERMINED THAT BOTH THE POWER STEERING PUMP AND THE POWER STEERING GEAR BOX HAS TO BE REPLACE AS A SIGNIFICANT COST AS THEY WERE SEIZED UP AND WOULD HAVE POSED A SERIOUS DRIVING RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082220March 30, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHT. THE VEHICLE WAS TAKEN TO KING BUICK GMC (16200 FREDERICK RD, GAITHERSBURG, MD 20877), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,600. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081350March 26, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE ELECTRONIC REAR LIFT GATE, THE LIFT GATE WOULD OPEN AND SUDDENLY CLOSE WITHOUT WARNING. THE CONTACT INDICATED THAT FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER ZIEGLER GMC OF LINCOLNWOOD, IL WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED ON NHTSA RECALL CAMPAIGN NUMBER 15V415000 (STRUCTURE). THE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081058March 23, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PREFERRED CHEVROLET BUICK GMC, 1701 S BEACON BLVD, GRAND HAVEN, MI 49417) WHERE IT WAS DIAGNOSED THAT THE SEAT INDICATOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 172,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080412March 21, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE BEEN CHANGE MANY TIMES THE HEADLIGHT DAY LIGHT OF THE DRIVER SIDE, STABILITY CONTROL GOING ON AND STOP MY MOVEMENT, I AVE TO WAIT FOR 5-10 MINUTES AND UNBLOCK BY ITSELF, AND THE BOTTOM OF THE REAR AC SOMETIMES ARE SUPER HOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080731March 21, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN, THE ENGINE INDEPENDENTLY REVVED AND THE RPMS INCREASED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. ALSO, WHEN THE GEAR SHIFTER WAS PLACED IN REVERSE, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REBUILT WITH UPGRADED PARTS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080169March 19, 2018
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE DEALER (WALKER AUTOMOTIVE, 1616 MACARTHUR DRIVE, ALEXANDRIA, LA) INFORMED THE CONTACT THAT THE STEERING WHEEL WAS ABOUT TO DETACH FROM THE VEHICLE DUE TO A LOOSE SCREW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079589March 15, 2018
UNKNOWN OR OTHER
HORN IS EXTREMELY DIFFICULT TO SOUND. IT TAKES STRONG PRESSURE ON ONLY ONE AREA OF THE SURFACE TO SOUND. MY WIFE HAS NEVER BEEN ABLE TO DO IT. WOULD BE ALMOST IMPOSSIBLE TO SOUND IN AN EMERGENCY. THERE ARE MANY INSTANCES OF THIS ISSUE ON LINE. ATTATCHED IS THE DEALERS STATEMENT. BOTH THE DEALER AND GMC REP SAY IT IS WORKING AS DESIGNED. IT HAS BEEN LIKE THIS SINCE NEW. (NOV. 2017)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079069March 14, 2018
STRUCTURE:BODY, STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE THE ELECTRIC REAR LIFTGATE DOOR WAS OPENING, THE POWER ASSIST CYLINDERS FAILED AND CAUSED THE DOOR TO UNEXPECTEDLY SLAM SHUT. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V4150000 (STRUCTURE) TO PROVENT THE FAILURE FROM OCCURRING. NO FURTHER INFORMATION WAS AVAILABLE. THE LOCAL DEALER (WHEELER CHEVROLET IN HINTON, OK) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079148March 14, 2018
AIR BAGS
SERVICE AIR BAG LIGHT KEEPS COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078296March 9, 2018
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING AT VARIOUS SPEEDS, THE HORN DID NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAXON BUICK GMC (2301 U.S. 22, UNION, NJ 07083, (908) 964-1900). THE DEALER DUPLICATED THE FAILURE AND CONSULTED WITH THE CHIEF ENGINEER OF THE GMC MANUFACTURER WHO RECOMMENDED THAT THE STEERING WHEEL BE REPLACED WITH A CUSTOM-MADE STEERING WHEEL. THE FAILURE RECURRED AFTER THE REPLACEMENT OF THE STEERING WHEEL. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAITED FOR FEEDBACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078329March 9, 2018
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING, THE CONTACT HEARD A LOUD NOISE WHEN TURNING THE VEHICLE. THE STABILITY RACK AND TRACTION CONTROL INDICATORS ILLUMINATED BEFORE AND DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,383. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076631March 7, 2018
EXTERIOR LIGHTING
I HAVE HAD TO REPLACE MY LOW BEAM HEADLIGHTS EITHER THE DRIVER OR PASSENGER SIDE EVERY WEEK FOR THE LAST MONTH. THERE WAS A SPECIAL COVERAGE ADJUSTMENT #14823 RELEASED BY GM ON MAY 12, 2015 AND I WAS TOLD BY GMC I NEEDED TO MAKE A COMPLAINT TO TRY TO BE ELIGIBLE FOR SPECIAL COVERAGE. THERE IS CLEARLY AN ISSUE HERE AND DEFINITELY A SAFETY PROBLEM. I CAN'T SEE HAVING TO SPEND OVER $1000 TO REPLACE THE HEADLAMP ASSEMBLIES FOR A KNOWN PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076512March 6, 2018
ELECTRICAL SYSTEM
VEHICLE WAS AT IDLE FOR 10 MINUTES BEFORE PUTTING IT IN TO DRIVE ON THE EVENING OF 3/3/2018. BEGAN DRIVING THE VEHICLE AND THE STABILITY/TRACTION CONTROL LIGHT IMMEDIATELY CAME AND BEGAN TO SHAKE VIOLENTLY ON ACCELERATION. ALL THE DASH LIGHTS BEGAN TO FLICKER AND THEN ALL ELECTRICAL EVENTUALLY DIED WITHIN 30 SECONDS OF PUTTING THE VEHICLE IN TO DRIVE. ONCE THE CAR WAS SAFELY PULLED OVER, I NOTICED SMOKE COMING FROM UNDER THE HOOD THAT HAD THE SMELL OF PLASTIC OR BURNT WIRES. I POPPED THE HOOD AND THE SMOKE WAS COMING FROM THE FUSE BOX AREA. THANKFULLY THE CAR DIDN'T CATCH ON FIRE. SOME HISTORY ON THIS VEHICLE; IT WAS BROUGHT IN TO OUR LOCAL GMC DEALERSHIP AROUND SEPTEMBER 2016 WITH STABILITY TRAC CONTROL ISSUES WHICH WAS CAUSING THE CAR TO HESITATE ROUGHLY AT IDLE AND ACCELERATION. AFTER INVESTIGATING, THE DEALER FOUND THAT IT WAS A LOOSE WIRE ON THE BOTTOM OF THE FUSE BOX THAT WAS CAUSING THE PROBLEM; WHICH THEY FIXED AND THE PROBLEM NEVER CAME BACK UNTIL THE EVENING OF OUR INCIDENT WHEN THE STC LIGHT CAME ON; FOLLOWED BY THE ELECTRICAL FAILURE THROUGHOUT THE ENTIRE VEHICLE... I'LL PUT MY MONEY ON THAT FUSE BOX AGAIN AS BEING THE CULPRIT. AAA (BATTERY SYSTEMS TECHNICIAN) CAME OUT THIS MORNING TO TAKE A LOOK AT IT AND WHEN HE TRIED TO RUN TESTS ON THE BATTERY BUT THE GMC WAS BACK FEEDING POWER IN TO HIS CABLES AND MELTED THEM AND THE CONNECTOR ON HIS TRUCK. HE SAID THAT HE THINKS THAT IT'S THE FUSE BOX (WITHOUT KNOWING HISTORY) BUT HAS NEVER SEEN ANYTHING LIKE THIS AND SUGGESTED THAT WE TAKE IT TO A SHOP. IT DOESN'T LOOK LIKE THERE ARE ANY RECALLS RELATING TO THIS SO THIS WILL BE OUT OF POCKET TO KEEP MY FAMILY SAFE. CAR WILL BE HEADED TO THE SHOP SOON BUT DREADING THE THOUGHT OF THAT BILL I DON'T FEEL WE SHOULD HAVE TO PAY ON SEEING IS THAT THIS IS A BIG SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076179March 4, 2018
UNKNOWN OR OTHER
PANORAMIC ROOF EXPLODED.CLEAR DAY, NO OVERHEAD TREES WIRES ETC. 2 LANE ROAD IN NC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075556March 1, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I PURCHASED A 2008 ACADIA IN NOVEMBER 2016. THE SELLER STATED THAT THEY HAD TO ORDER A AIRBAG AND REPLACE THE OLD ONE. ALONE WITH THE SEAT BELT. I DIDN'T GET THE CAR UNTIL A MONTH LATER. WHEN I GOT THE ACADIA IT WAS MAKING SOME WHINING NOISE, WOULDN'T CRANK BACK UP, RATTLE AND CLATTER, DRAGGING IN THE TRANSMISSION LIKE DRIVING IN A CERTAIN GEARS, NOISY IN NEUTRAL. AIRBAG, SEATBELT AND STABILITY TRACTION CONTROL LIGHT CONTINUE TO COME ON. NEEDED A ALTERNATOR AND NOW THE ENGINE GONE. I BEEN HAVING PROBLEM'S WITH THE CAR SINCE I GOT IT, AND IT BEEN ONLY 13TH MONTHS. WE WERE DRIVING TWICE AND THE VEHICLE SHUT DOWN ON US ON THE IN-STATE. WE HAD TO GET IT PULL BACK HOME. SEVERAL TIMES DRIVING ON THE MAIN HIGHWAY AND STREET IT WOULDN'T GO IN GREAT. I DON'T PHOTOS AT THIS TIME. I WOULD HAVE TO WAIT UNTIL TOMORROW, TO GO OUTSIDE AND TAKE PICTURES. WHEN I GOT THE VEHICLE THE LEFT DRIVING SIDE TIRE LIGHT CONTINUE TO COME ON, STILL HAVING PROBLEM'S WITH CHANGING THE TIRES LEFT BACK AND RIGHT FRONT. DON'T KNOW HOW MANY MILES WAS ON THERE. I TRIED TO PLACE AN X N THE SEAT BELT AND UNKNOWN OTHER SPACE, BUT IT WOULDN'T LET ME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075628March 1, 2018
ELECTRICAL SYSTEM:HORN
HORN IS ALMOST IMPOSSIBLE USE ESPECIALLY IN AN EMERGENCY SITUATION. VERY HARD TO ACTIVATE AND TAKES 2 HANDS TO GET IT TO WORK. DEALER CLAIMS NO FIX BUT MULTIPLE COMPLAINTS. THIS IS ONGOING SINCE VEHICLE WAS PURCHASED IN JULY 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075686March 1, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE TRANSMISSION GEARS. THE VEHICLE WAS DOWNSHIFTING IN A ROUGH AND JERKED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS DIAGNOSED BY TWO INDEPENDENT MECHANICS WHO STATED THAT THE TRANSMISSION ASSEMBLY MIGHT NEED TO BE REPLACED. THERE WERE 36 TSBS FOR THE POWER TRAIN, BUT NO RECALL WAS ISSUED. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074770February 28, 2018
ELECTRICAL SYSTEM
2017 GMC ACADIA DENALI. CONSUMER WRITES IN REGARDS TO MECHANICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE WAS RUNNING VERY LOUD AND ROUGH UPON INITIAL START UP. THE CHECK ENGINE AND SERVICE ELECTRIC PARKING BRAKE LIGHT ILLUMINATED. SERVICE PARKING BRAKE APPEARED ON THE DIC, A MESSAGE STATING AWD OFF APPEARED IN THE DIC. AND A NOTIFICATION FOR AN ISSUE WITH THE EMISSIONS SYSTEM ALSO APPEARED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075205February 27, 2018
EXTERIOR LIGHTING
HEADLIGHTS ARE DIM TO THE POINT OF BEING DANGEROUS. DEALER CONFIRMS THAT ALL 2017 ACADIA ARE LIKE THIS. THIS IS BY NO MEANS THE FIRST COMPLAINT ABOUT THIS ISSUE. AN ACCIDENT WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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