GMC Acadia Complaints

5,595 consumer complaints on file.

#11093328May 11, 2018
STEERING
74,000 MILES ON MY 2012 GMC ACADIA. AS OF TODAY I WILL HAVE HAD 3 POWER STEERING PRESSURE HOSES ON THIS VEHICLE. THE LAST ONE I JUST HAD FOR 2 YEARS AND THEY ARE REPLACING IT NOW AT THE DEALERSHIP. THE DEALER TELLS ME THIS IS A KNOWN PROBLEM AND GM HAS NOT MADE AN UPDATE TO THE PART. SO THIS NEW PART COULD LAST MAYBE A YEAR OR TWO AND I WILL BE BACK IN REPLACING IT AT A COST OF $1300.00 EACH TIME. FORTUNATELY FOR ME MY CAR DID NOT SEIZE UP, MY MECHANIC FOUND THE LEAK AND I HAD IT REPAIRED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092821May 10, 2018
AIR BAGS
MY 2015 GMC ACADIA HAS A SERVICE AIR BAG LIGHT ON. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT OF ANY KIND (MINOR OR MAJOR). NOT SURE IF IT IS AN ELECTRICAL SHORT OR IF IT IS A BAD AIR BAG. NOW I HAVE NO IDEA IF THE AIRBAGS WILL EVEN DEPLOY IF WE ARE IN AN ACCIDENT. SINCE IT IS 3 YEARS OLD THE DEALERSHIP SAID THEY WILL NOT COVER IT UNDER WARRANTY. TO ME THIS IS A SAFETY HAZARD THAT SHOULD BE ADDRESSED WITH COST TO THE CONSUMER. I HAVE LOOKED FOR ANY RECALLS BUT HAVE NOT FOUND ANY. I'M SURE MY VEHICLE IS NOT THE ONLY ONE WITH THIS PROBLEM. CAN YOU PLEASE LOOK INTO THIS FOR THE SAFETY OF THE PUBLIC. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092632May 9, 2018
SEAT BELTS, STEERING, SUSPENSION
POWER STEERING GETS HARD TO STEER WHILE TURNING, PULLING IN TO PARKING SPACES, GOING AROUND CURVES. BEING TOLD I HAVE TO REPLACE THE RACK AND PINION AND THEN GM WILL REPLACE THE PUMP. MIDDLE ROW MIDDLE SEATBELT IS LOCKED WON'T PULL OUT. HAD TO REPLACE ALL FRONT SUSPENSION. THIS VEHICLE IS POORLY MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092638May 9, 2018
AIR BAGS, POWER TRAIN
VEHICLE JERKS AT CERTAIN SPEEDS, OIL IN THROTTLE BODY, SLOW CHANGING GEARS, RPM'S NOT ADJUSTING CORRECTLY . THIS HAPPENS EVERYDAY USUALLY BETWEEN 30-50 MILES PER HOUR. AIRBAG LIGHT STAYS ON AT ALL TIMES AND NEVER GOES OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092668May 9, 2018
WHEELS
I HAVE A CONCERN WITH ALL 4 OF MY TIRES ON MY 2016 GMC ACADIA. THESE TIRES WERE MANUFACTURED ON THE 10TH WEEK OF 2016. I PURCHASED MY TRUCK 4/12/2016. I HAVE TAKEN MY TRUCK TO GOOD YEAR SERVICE STATION AND GMC AS INSTRUCTED BY GM TO NO AVAIL. THEY ARE SAYING THAT THIS IS WEAR AN TEAR. ALL OF MY TIRES ARE DRY ROTTED. MY TRUCK IS ONLY 2 YEARS OLD AND HAS 22,509 MILES. THE LIFE EXPECTANCY FOR TIRE WEAR AND TEAR IS APPROXIMATELY 6 YEARS. I DO NOT AGREE WITH THIS OUTCOME BECAUSE MY FIANC HAS A CADILLAC ESCALADE 2015 WHICH HE PURCHASED IN 2014 AND HE DRIVES AND HAUL'S CAR AND HIS TIRES ARE IN BETTER CONDITION THEN MINE. I HAVE MY GRANDBABIES IN MY TRUCK AND NOW WORRY OF A TIRE BLOW OUT. IF I EXPERIENCE A BLOW OUT I WILL SUE BOTH GOOD YEAR AND GMC. I DON'T FEEL SAFE DRIVING IN MY TRUCK AND I DON'T FEEL THAT I SHOULD PAY OUT OF POCKET WHEN THESE TIRES ARE CLEARLY DEFECTIVE. THE BATCH PERVIOUS TO MY TIRE BATCH WERE RECALLED. WHO'S TO SAY THAT THESE TIRES ARE ALSO DEFECTIVE. I HAVE ATTACHED PHOTO FOR VERIFICATION. I AM ASHAMED OF GMC FOR NOT TAKING THIS SERIOUS AS I HAVE. IT JUST DOESN'T MAKE SENSE THAT IN JUST 2 TIRES ALL 4 OF MY TIRES ARE DRY ROTTED! THIS IS UNACCEPTABLE TO ME. ALL I WANTED WAS PEACE OF MIND AND THAT THEY WOULD REPLACE THESE TIRES. THANK YOU FOR YOUR TIME. I HOPE THIS DOESN'T HAPPEN TO ANYONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092679May 9, 2018
AIR BAGS
DRIVING AND THE PASSENGER SIDE AIRBAG WENT OFF WITH NO WARNING AND ALMOST CAUSED ME TO RUN INTO A STREET POLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092734May 9, 2018
SERVICE BRAKES, POWER TRAIN, STEERING
WHILE COASTING UP TO A REDLIGHT THE CAR ENGINE LURCHED AND STALLED SHUTTING OFF. THIS LEFT ME COASTING WITH NO POWER STEERING AND NO POWER BRAKES. VERY SCARY. I WAS VERY FORTUNATE I DIDN'T HIT ANYTHING. WE HAVE SINCE FOUND OUT THIS IS DUE TO A GM KNOWN PROBLEM WITH THE TORQUE CONVERTER. GM HAS A SERVICE BULLETIN ACKNOWLEDGING THIS PROBLEM. TSB 13120A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092765May 9, 2018
AIR BAGS
THE SERVICE AIRBAG NOTIFICATION CAME ON AS WELL AS THE AIRBAG LIGHT. I HAVE NOT BEEN IN AN ACCIDENT OF ANY KIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092482May 8, 2018
STEERING
POWER STEERING WENT OUT AND ALMOST HIT ANOTHER VEHICLE. WORKS GOING DOWN A 2 LANE HIGHWAY OVER 35 MPH, BUT STOPS WORKING AS YOU TURN INTO PARKING LOTS, ROAD, ETC AT LOWER SPEEDS. STEERING IS EXTREMELY DIFFICULT AND HAVE NOTICED MANY ACADIA OWNERS ARE HAVING THIS ISSUE. CAR IS A 2011 DENALI ACADIA WITH 103,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092029May 5, 2018
AIR BAGS
TAKATA RECALL- ON 5-3-18 A CAR TURNED INTO THE PATH OF THE GMC AND THE GMC COLLIDED WITH IT HEAD ON. THE OTHER CAR (2004 TOYOTA CAMRY) HAD ITS AIRBAGS DEPLOYED, BUT THE GMC DID NOT HAVE ITS AIRBAGS DEPLOYED. OVER $3000 FRONT END DAMAGE OF GMC (BUMPER DESTROYED). VEHICLE DRIVER SERIOUSLY HURT IN GMC. VEHICLE SPEED ABOUT 35 MPH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11091687May 4, 2018
SEATS
ON APRIL 5, 2018, MY FAMILY AND I (FRONT PASSENGER) WERE IN A HEAD ON COLLISION. UPON IMPACT MY SEAT'S LOCKING MECHANISM LOST CONTROL OF MY SEAT CAUSING ME TO BE THROWN FORWARD AND IMPACTING THE DASHBOARD, WHICH I BELIEVE CONTRIBUTED TO MY INJURY, FRACTURED L1 AND L2.
Crash:
Yes
Fire:
No
Injuries:
8
Deaths:
0
#11091353May 2, 2018
STEERING
2008 GMC ACADIA WITH INTERMITTENT LOSS OF POWER STEERING, I HAVE 112,396 MILES AND MY SUV AS WELL AS A LOT OF OTHERS PEOPLE ON THE INTERNET HAVE LOSS OF POWER STEERING WHILE DRIVING. THIS WAS A SPECIAL COVERAGE AND THIS IS STILL HAPPING TO PEOPLE IN THESE VEHICLE BECAUSE THEY PUT A TIME FRAME ON WHEN THEY WOULD COVER THE VEHICLE ISSUES. THIS ISSUE COULD CAUSE THE DRIVER TO LOSE CONTROL AND CRASH WHEN THIS ISSUE HAPPENS. I HAVE GOT AHOLD OF GM MOTORS AND THEY SAID I AM OUT OF THE TIME FRAME AND THEY WON'T COVER IT. PLEASE HELP ME OUT AND SEE ABOUT A RECALL SO PEOPLE WON'T GET INJURED OR POSSIBLE KILLED OVER THIS ISSUE THAT THEY KNOW ABOUT. THE ISSUE LOCKS THE STEERING WHEEL AND WON'T ALLOW YOU TO TURN IT LEFT OR RIGHT. UNTIL YOU SLOW DOWN ENOUGH TO TURN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091179May 1, 2018
ENGINE
TOOK VEHICLE TO LOCAL GMC DEALER FOR CHECK ENGINE LIGHT, AT 159,879 MILES. DEALER SAYS TIMING CHAIN IS MAKING NOISE AND GOING BAD. ESTIMATED REPAIR COST, $3,600. NOISE IS HEARD WHEN ENGINE IS STARTED AND SUBSIDES A LITTLE WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090728April 30, 2018
ENGINE, SUSPENSION, STEERING, SERVICE BRAKES, STRUCTURE:BODY:HATCHBACK/LIFTGATE, EXTERIOR LIGHTING
2009 GMC ACADIA. CONSUMER WRITES IN REGARDS TO LOSS OF ENGINE POWER, STEERING WHEEL POWER AND FAULTY BRAKES. *LD THE CONSUMER THE LIFTGATE AND LAMP WERE REPAIED UNDER RECALL, BUT THE FAILURE CONTINUED. THE CONSUMER DID NOT RECIEVE NOTIFICATION FOR THE RECALLS CONCERNING THE ENGINE, TRANSMISSION, AND TIMING CHAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090848April 29, 2018
STEERING
CONTINUED ISSUES WITH POWER STEERING FLUID EJECTS FROM THE POWER STEERING PUMP WHEN WHEEL IS TURNED NEAR EXHAUST PIPE AND HAVE NOTICED FLAMES AND SMOKE. VEHICLE WAS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090759April 28, 2018
STEERING
MY STEERING FLUID PUMP BROKE AND THE TUBE HAD TO BE REPLACED BOTH LEAKED. CAR MADE NOISE WHEN TURNING CORNERS. COMPLAINED TO GMC BUT THEY REFUSED TO TAKE RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090797April 28, 2018
TIRES
I HAVE A 2016 GMC ACADIA. IT HAS APPROXIMATELY 24,000 MILES, AND WAS PURCHASED NEW BY ME. THE FACTORY TIRES, GOODYEAR FORTERA HL EDITION, ARE EXHIBITING SIGNIFICANT CRACKING BETWEEN THE TREADS ALL AROUND EACH TIRE. THE TIRES HAVE BEEN PROPERLY MAINTAINED, HAVE EVEN TREAD WEAR, AND ADEQUATE TREAD DEPTH. THERE WAS A RECALL FOR THE SAME ISSUE IN 2015, BUT I WAS ADVISED BY GOODYEAR THAT MY MODEL YEAR IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090311April 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY WIFES VEHICLE WHICH IS OUR FAMILY VEHICLE HAS HAD SEVERAL REOCCURRING ISSUES. WE HAVE BROUGHT THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES AND HAVE NOT RESOLVED THE PROBLEM AS IT IS STILL ON GOING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME BUT IS EXTREMELY SCARY. WHILE DRIVING THE VEHICLE WILL ALERT THAT YOU ARE ABOUT TO HAVE A COLLISION BUT THERE IS NOTHING IN FRONT OF YOU JUST A VEHICLE TO THE SIDE OF YOU AND WILL BREAK ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES BUT THE DEALERSHIP HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. WE ALSO HAD SERVICE STABILITRAK, TRACTION CONTROL OFF AND THE SERVICE TRACTION CONTROL LIGHTS COME ON THE DASH WHILE DRIVING. WHEN THESE CAME ON THE VEHICLE STARTED TO SHAKE HORRIBLY AND THE RPM'S DROPPED TO UNDER 1000 WHILE STILL GOING 40 MPH. I HAVE ALSO HAD ON A FEW OCCASIONS THE BACKUP CAMERA SAY VEHICLE GUIDING LINES UNAVAILABLE WHILE REVERSING AND WHILE DRIVING RANDOMLY THE VEHICLE WITH SAY PARK ASSIST OFF THEN DISAPPEAR AFTER SEVERAL MINUTES. JUST 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT SAID SERVICE THEFT DETERRENT SYSTEM AND WOULD NOT START UNTIL I DISCONNECTED THE BATTERY AND WAITED A FEW MINUTES TO RECONNECT THE BATTERY AND RE-START THE VEHICLE. WE BROUGHT THE VEHICLE TO SHEEHAN GMC IN LIGHTHOUSE POINT FLORIDA 4 TIMES FOR THESE SPECIFIC ISSUES AND RECEIVED NO RESOLUTION. AFTER CONTACTING GMC WE RECEIVED NO ASSISTANCE UNTIL I FILED LEMON LAW WHICH THEN THEY SENT AN ENGINEER WHO STATED AFTER A 2 HOUR INSPECTION THERE WAS NO REPLICATION OF PROBLEMS AND VEHICLE IS OPERATING AS NORMAL. THIS VEHICLE IS A DEATH TRAP AND NOT SAFE TO DRIVE MY FAMILY IN. I WILL NOT PURCHASE ANOTHER GM PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089818April 24, 2018
STRUCTURE:BODY, STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2007 GMC ACADIA. AFTER OPENING THE ELECTRONIC REAR LIFTGATE, THE DOOR WOULD INADVERTENTLY CLOSE. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED IN 2016 PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE DOOR ACTUATOR SOFTWARE WAS UPDATED, BUT THE FAILURE STILL OCCURRED. THE LOCAL DEALER (CORAL SPRINGS GMC IN CORAL SPRINGS, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089866April 24, 2018
ENGINE, POWER TRAIN
2017 GMC ACADIA DENALI AWD. WHILE ACCELERATING ON TO A HIGHWAY, AFTER MOVING FORWARD PARTIALLY INTO A LANE, MY VEHICLE LOCKED UP AND WOULD NOT MOVE FORWARD. WHEN PRESSING THE GAS PEDAL, A LOUD GRIDING NOISE WOULD OCCUR. WEEKS LATER, PROBLEM UNDIAGNOSED AND VEHICLE STILL AT GMC FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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