GMC Acadia Complaints

5,595 consumer complaints on file.

#11063665January 19, 2018
SUSPENSION
WHILE DRIVING THE VEHICLE WILL BEGIN TO ROCK VIOLENTLY AT RANDOM SPEEDS AND WITH DIFFERENT INTERVALS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063686January 19, 2018
AIR BAGS
CURRENT SYMPTOM: SERVICE AIRBAG MESSAGE COMES ON PERIODICALLY WHEN DRIVING. THE LIGHT GOES OFF WHEN I TIGHTEN THE DRIVER'S SIDE AIRBAG WIRE HARNESSES. THE NEW FIX PER RECALL BULLETIN NO. 14030B: DEALERS WILL REMOVE THE DRIVER AND PASSENGER SIDE AIR BAG WIRING HARNESS CONNECTORS AND SPLICE AND SOLDER THE WIRES TOGETHER. THE OLD FIX BEFORE THE FORMAL RECALL: DEALERS REMOVED THE PASSENGER SIDE AIR BAG WIRING HARNESS CONNECTORS AND SPLICED AND SOLDERED THE WIRES TOGETHER. PRIOR TO THE 2014 RECALL, GM THOUGHT THAT ONLY THE PASSENGER WIRE HARNESS WAS FAULTY. IN 2011 I PARTICIPATED IN GM'S VOLUNTARY FIX (JUST THE PASS SIDE) BEFORE THE FORMAL RECALL ' NOW GM STATES THAT MY VEHICLE DOESN'T QUALIFY FOR THE CORRECT RECALL FIX OF BOTH WIRE HARNESSES. THEY STRONGLY RECOMMEND I PAY $350 TO HAVE THE WIRE HARNESS REPAIRED THE WAY THE RECALL OUTLINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063764January 19, 2018
STRUCTURE:BODY, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE PASSENGER ATTEMPTED TO OPEN THE POWER LIFTGATE, IT STARTED TO CLOSE UNEXPECTEDLY ON THE PASSENGER. THE CONTACT HAD TO PHYSICALLY LIFT THE LIFTGATE OFF OF THE PASSENGER. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CHEVROLET CADILLAC BUICK GMC (18475 5TH AVE, JAMESTOWN, CA 95327) WHERE IT WAS DIAGNOSED THAT THE STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 60,735.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063524January 18, 2018
UNKNOWN OR OTHER
HIGH HORN EFFORT - HORN DOES NOT ACTIVATE WHEN PRESSED ON. DRIVER HAS BEEN UNABLE TO NOTIFY OTHER CARS COMING INTO THEIR LANE. CONCERNED THAT THEY WILL BE UNABLE TO AVOID AN ACCIDENT. TOOK DELIVERY OF VEHICLE ON 01SEP2017 WITH THIS AS A KNOWN ISSUE. HAVE NOT HAD ANY RESOLUTION UNTIL VEHICLE WENT INTO SERVICE AROUND 09JAN18. BULLETIN ISSUED TO REPLACE WIRE HARNESS. THIS NEW WIRE HARNESS DID NOT IMPROVE THE CONDITION AT ALL - MAY EVEN BE WORSE THAN BEFORE. THIS IS A SAFETY ISSUE - GM NEEDS TO ADDRESS THIS IMMEDIATELY. THIS IS EITHER DUE TO THE DRIVER AIRBAG CUSHION PACK HEIGHT OR WIRE HARNESS LIMITING HORN TRAVEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063018January 16, 2018
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED NUMEROUS TIMES. IN ADDITION, THE TRANSMISSION FAILED TO FUNCTION PROPERLY WHEN SHIFTING AND VARIOUS WARNING INDICATORS ILLUMINATED. WITHIN A WEEK OF OWNING THE VEHICLE, IT WAS TAKEN TO THE DEALER (SHORELINE AUTO GROUP INC, 2275 N STATE RD, IONIA, MI 48846, (616) 523-6882). THE DEALER KEPT THE VEHICLE FOR OVER A MONTH DUE TO NO SOUND FOR THE TURN SIGNALS, VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, AND THE VEHICLE WAS SLOW TO PICK UP SPEED. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE FOR OVER A MONTH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES MONTHS LATER TO DETERMINE IF THEY MAY BE ABLE TO PROVIDE A SOLUTION TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062238January 11, 2018
STEERING
I HAVE A GMC ACADIA 2012, 61000 MILES. AROUND DECEMBER 22, THE CAR STARTED MAKING A WEIRD NOISE WHEN STEERING TO THE RIGHT OR LEFT ON SLOW SPEEDS. THE NOISE GOT WORSE FEW DAYS AFTER AND WE SCHEDULED A SERVICE IN THE DEALERSHIP. FEW DAYS LATER THEY CALLED ME TO INFORM THAT THERE WAS A OIL LEAKAGE IN THE THE POWER STEERING AND THAT THEY WOULD NEED TO REPLACE THE OIL PUMP. TOTAL COST OF REPAIR $5000. AFTER DOING SOME RESEARCH BECAME CLEAR THIS IS A COMMON PROBLEM ON GMC ACADIAS. AND MULTIPLE PEOPLE REPORTED EVEN LOOSING (SUDDENLY) ABILITY TO STEER THE CAR WHILE DRIVING. VERY CONCERNING. SO DECIDED TO OPEN A CASE WITH GMC CORPORATE TO EXPLAIN THAT THEY SHOULD BE RESPONSIBLE FOR THE REPAIR COST OF THIS ISSUE AND THAT IT IS UNACCEPTABLE TO HAVE A CAR WITH 61K HAVING SUCH SERIOUS ISSUES. EVEN MORE IMPORTANTLY, TRIED TO EMPHASIZE THE IMPORTANCE OF THEM TAKING A CAREFUL LOOK ON THIS SAFETY ISSUE REPORTED BY MANY PEOPLE. AFTER LONG BACK AND FORTH AND MULTIPLE DAYS AFTER, THEY CLAIM THERE IS NOTHING THEY CAN DO ABOUT. AFTER 10 DAYS, I STILL DON'T HAVE THE CAR REPAIRED. IT IS STILL ON THE DEALERSHIP. SO MAKING EVERYONE AWARE OF THIS PROBLEM. IN MY CASE THIS IS THE FIRST AND LAST TIME I BUY A GMC CAR. PLEASE BE AWARE OF THIS SAFETY ISSUE WITH GMC ACADIA. ALSO BEWARE THAT THERE WERE ALREADY LAW SUITES OPEN AGAINST GM FOR HIDING PROBLEMS. AND FOR ACADIA 2008-2011 MODELS THEY HAD A RECALL ON THE POWER STEERING. LOOKS LIKE THE PROBLEM IS STILL NOT FIXED ON NEWER MODELS LIKE MINE. VERY CONCERNING THAT GMC IS NOT DOING ANYTHING ABOUT THIS AND STILL ALLOWING PEOPLE TO DRIVE THEIR CAR WITH SUCH SAFETY ISSUES. I GUESS UNTIL SOMEONE DIE THEY ARE NOT GOING TO DO ANYTHING ABOUT IT. VERY IRRESPONSIBLE AND UNPROFESSIONAL. DONE. GMC ACADIA DRIVERS BE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061404January 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING AT 55 MPH THREE WARNINGS CAME ON "REDUCED ENGINE POWER" "SERVICE STABILITRAK" AND "TRACTION CONTROL OFF" THEN, THE SPEED BEGAN TO DECLINE AND I COULD NOT GO MORE THAN 35 MPH. GOT THE CAR TO A SAFE PLACE TO STOP AND WHEN I PUT IN PARK A SPUTTERING IN THE ENGINE COULD BE FELT. I TURNED OFF AND WHEN I STARTED IT TO BRING IT IN FOR SERVICE IT RAN FINE BUT CHECK ENGINE LIGHT WAS STILL ON. A VERY SIMILAR INCIDENT OCCURRED JUST OVER A YEAR AGO. REPAIR WAS TO REPLACE THE THROTTLE BODY. ALSO MENTION OF THE TPS SENSOR ON THE THROTTLE. I HAVE NOT HAD THE CURRENT ISSUE FIXED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061447January 9, 2018
AIR BAGS, VISIBILITY/WIPER
THE WINDSHIELD WIPERS STOPPED MID WINDSHIELD AFTER I HAD TAKEN INTO THE SHOP THAT DAY I CALLED TO LET THEM KNOW IF THEY PERHAPS UNHOOKED SOMTHING, EXCEPT THEY WORKED FOR A FEW MILES. I TOOK IT BACK AND THEY SAID I NEEDED TO BY A NEW MOTOR. MY HUSBAND SAID IT WAS UNHOOKED, BUT THE WIPERS STICK UP ABOUT 1/3 OF THE WAY ON THE WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061500January 9, 2018
VISIBILITY/WIPER
REAR WINDOW SHATTERED. AND NEEDED REPLACEMENT. VEHICLE WAS PARKED AT A SERVICE STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061029January 7, 2018
EXTERIOR LIGHTING
AS MUCH AS I LOVE THE VEHICLE AS A WHOLE, IT UNFORTUNATELY HAS THE WORST HEADLIGHTS I HAVE EXPERIENCED IN ANY VEHICLE THAT I HAVE EVER DRIVEN. AS SOMEONE WHO HAS PERFECT VISION, I OFTEN FIND MYSELF SQUINTING TO SEE THE ROAD AHEAD OF ME AND VARIOUS SIGNS. IT HAS GOTTEN TO THE POINT WHERE I HAVE RESORTED TO DRIVING WITH MY HIGH BEAMS ON, JUST SO I CAN SEE WHERE I'M GOING IN CITY STREETS, HIGHWAY DRIVING, AND MAKING TURNS. I'VE NEVER HAD THIS ISSUE WITH ANY OTHER VEHICLE THAT I HAVE DRIVEN AND THE UNFORTUNATE THING IS THAT MY FATHER HAS NEARLY THE SAME IDENTICAL VEHICLE AS ME AND IS EQUALLY DISSATISFIED WITH THE HEADLIGHTS. I WOULD CONSIDER THESE AS DANGEROUS AS ANYTHING TO DRIVER, PEDESTRIAN, AND PROPERTY RELATED SAFETY. I WOULD STRONGLY URGE THAT IF GM DOES NOT STEP UP AND CORRECT THIS DANGEROUS OBSTACLE TO MY LIFE, THEN I WOULD STRONGLY URGE AN INVESTIGATION AND AN IMMEDIATE RECALL OF THIS VEHICLE BY THIS ORGANIZATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060743January 5, 2018
POWER TRAIN
MY 2013 GMC ACADIA CAR JUST STARTED HAVING SHIFTING ISSUES AND TURNS OUT TO BE A TRANSMISSION ISSUE. THE DEALER STATES THERE IS NO RECALL AND RECOMMENDATION I REPLACE THE TRANSMISSION WHICH WOULD COST ABOUT $4600. THIS IS ABSOLUTELY ABSURD. I JUST LEARNED THAT ACADIA'S HAVE TRANSMISSION ISSUES. AND OF COURSE, NOTHING CAN BE DONE BECAUSE THERE IS NO RECALL ON 2013 VEHICLES. TERRIBLE BUSINESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060749January 5, 2018
STEERING
WHILE DRIVING ON THE HIGHWAY, POWER STEERING SUDDENLY FAILED MAKING DRIVING THE VEHICLE DIFFICULT AND DANGEROUS. TURNING IN PARTICULAR WAS SEVERELY COMPROMISED WITH NO WARNING OR INDICATION OF AN ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058557January 4, 2018
FUEL/PROPULSION SYSTEM
2012 ACADIA NEEDED A REPLACEMENT OF THE NUMBER 2 FUEL INJECTOR IN 2015, NUMBER 4 IN 2016, AND AT THE END OF 2017 REQUIRED ALL 6 REPLACED, PLUS THE FUEL PUMP. ALL 3 TIMES THESE ISSUED OCCURRED WHILE I WAS DRIVING ON THE FREEWAY WHEN THE VEHICLE WARNINGS OF SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND REDUCED ENGINE POWER STARTED GOING OFF. THE CAR THEN BEGAN TO SMOKE HEAVILY FROM THE EXHAUST PIPE AND IT WAS REQUIRED TO LIMP OFF THE FREEWAY, PRAYING THAT I WOULDN'T BE HIT AS I WENT FROM 75 TO 40 IN SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058369January 3, 2018
ENGINE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE "REDUCED ENGINE POWER" INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE'S SPEED WAS REDUCED TO 20 MPH AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 15 MINUTES. QUIRK AUTO OF BANGOR, MAINE (295 HOGAN RD, 04401) WAS MADE AWARE OF THE FAILURE, BUT THE SOURCE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058405January 3, 2018
EXTERIOR LIGHTING
THE HEADLIGHT HIGH BEAM LIGHT PATTERN IS A VERY DIM AND NARROW FOCUSED BEAM AND DOES NOT ALLOW ENOUGH SIDE TO SIDE ILLUMINATION. THE LEFT AND RIGHT SIDE LIGHTING IS VIRTUALLY NON-EXISTENT ON WET ROADS WHEN THE HIGH BEAMS ARE ON. THE HIGH BEAMS ALSO CONVERGE TO A SMALL NARROW SPOT ON THE ROADWAY. THE LACK OF EFFECTIVE LEFT AND RIGHT SIDE ROAD LIGHTING IS A SAFETY ISSUE AS IT IS EXTREMELY DIFFICULT TO SEE PEOPLE OR OBJECTS.ON THE SIDE OF THE ROAD. ALSO, THE LOW BEAMS LACK SUFFICIENT.BRIGHTNESS ALTHOUGH THE LEFT AND RIGHT SIDE LIGHT PATTERN IS SUFFICIENT. ALTHOUGH MY COMPLAINT WAS ESCALATED TO A GMC SENIOR ADVISOR, NO ACTION WAS TAKEN BY GMC. THE ADVISOR STATED, "WORKS AS DESIGNED". NO ALTERNATIVE BULB OR AFTER MARKET LIGHTING WAS RECOMMENDED BY GMC AS I WAS TOLD THIS WOULD VOID THE WARRANTY. THE SAFETY CONCERNS MY FAMILY AND I FEEL ABOUT THE VEHICLES HEADLIGHTS WERE DISMISSED BY THE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057953January 2, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TL-CONTACT OWNS A 2012 GMC ACADIA ---- CONTACT HAS HAD ISSUE LOSING TRACTION CONTROL ON VEHICLE --- STABILITY SYSTEM DOES NOT STAY ON ---- CONTACT WAS ON INTERSTATE GOING 70MPH AND TRACTION CONTROL WENT OFF --- TRACTION CONTROL WENT OFF A SECOND TIME AND ENGINE STARTED SMOKING WHILE DRIVING --- VEHICLE WAS TAKEN TO LOCAL DEALERSHIP AND DEALERSHIP STATED GAS PUMP WAS FAULTY... GAS PUMP WAS FIXED ... ENGINE WAS SMOKING AGAIN TWO DAYS AGO AND CHECK ENGINE LIGHT IS ON.... CONTACT WAS GIVEN NUMBER TO GM --- 0 RECALLS ASSOCIATED WITH THIS VIN.... CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058128January 2, 2018
POWER TRAIN
THE VEHICLE SHIFTS VERY HARSHLY BETWEEN SECOND AND THIRD GEARS WHEN ACCELERATING. SOMETIMES IT IS SO HARSH THAT IT SLAMS YOU BACK IN THE SEAT. THE DEALER SAYS THAT IT IS "NORMAL". IT BEGAN AFTER OWNING THE VEHICLE FOR ONE FULL YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057820January 1, 2018
AIR BAGS, SEAT BELTS
I WAS COMING OFF A RED LIGHT AND WAS HIT BY ANOTHER VEHICLE ON THE DRIVERS SIDE / FRONT DRIVERS SIDE OF THE CAR. THE OTHER VEHICLE WAS DRIVING AT LEAST 55 MPH AS THAT IS THE POSTED SPEED. I HAD TWO CHILDREN IN THE BACK. ONE IN A REAR FACING CAR SEAT. THE SEAT BELTS DID NOT ENGAGE. THE CAR SEAT FLIPPED TO THE SIDE . NO SIDE OR FRONT AIR BAGS WENT OFF.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11056575December 26, 2017
ENGINE, FUEL/PROPULSION SYSTEM
2 INSTANCES WITHIN A 2 WEEK PERIOD. ON 12/13/2017 VEHICLE IS BEING DRIVEN AND ENGINE POWER IS LOST AND CAR TURNS OFF WE HAD TO PULL OVER SIDE OF THE ROAD WHEN TRYING TO RESTART THE CAR IT SPUTTERS AND WONT START.. 2ND INSTANCE ON 12/24/2017 CAR WAS ONCE CAR WAS PUT IN GEAR IT STALLED WOULD NOT RESTART OR EVEN TURN OVER. DEALER REPLACED BATTERY AND FUEL PUMP REGULATOR MODULE THE 1ST TIME. 2ND TIME DEALER DOES NOT KNOW WHAT THE PROBLEM IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056373December 25, 2017
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TAKATA RECALL TRACTION CONTRO,L SERVICE STABILITRAK, ENGINE SPEED REDUCED LIGHT TURNED ON IN MY 2011 GMC ACADIA. WOULDN'T GO NO FASTER THEN 15MPH ON A 55 MPH ROAD AND THE ENGINE GOT REALLY LOUD AND ROUGH. WAS GOING 40 WHEN THE LIGHTS ALL CAME ON DRIVING DOWN THE ROAD. THIS IS VERY DANGEROUS TO DRIVE WHEN IT KEEPS DOING THIS. I'M SCARED TO DRIVE IT NOW. SPECIALLY WHEN I HAVE A BABY IN THE VEHICAL WITH ME. I'M NOT SURE WHAT CAUSES IT TO DO THIS. SOME PEOPLE SAY IT'S A GLITCH IN THE MAIN VEHICLE COMPUTER, READ IT'S A GLITCH IN SEVERAL DIFFERENT VEHICALS. THIS IS SOMETHING THAT SERIOUSLY NEEDS TO BE RECALLED AND DIAGNOSED AND FIXED IMMEDIATELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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