GMC Acadia Complaints

5,595 consumer complaints on file.

#11122425August 26, 2018
ELECTRICAL SYSTEM, STEERING
THE STEERING WHEEL HAS A TELESCOPING ADJUSTMENT THAT CLAPS WHEN YOU PRESS DOWN ON THE STEERING WHEEL ALSO IT COMES UP WITHOUT EVEN USING THE BUTTON TO MOVE IT. IF I AM DRIVING DOWN THE ROAD I CAN PULL UP ON THE STEERING WHEEL OR PUSH DOWN ON IT AND IT CLAPES ON IT'S OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121792August 22, 2018
POWER TRAIN
WHILE DRIVING ON THE INTERSTATE GOING 60 MPH THE SUV JERKED AND THEN THE RPM ACCELERATED AND THEN SLOWED DOWN. I HAD TO TAKE MY FOOT OFF THE ACCELERATOR. I WAS ALMOST HIT BY A 18 WHEELER. IT REALLY HAPPENS WHEN I HAVE THE AIR CONDITIONER ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120893August 19, 2018
POWER TRAIN
WHEN THE CAR IS PARKED ON A FLAT SURFACE (INSIDE THE GARAGE, PARKING GARAGE, PARKING LOT), THE CAR WILL DISPLAY "SHIFT TO PARK" WHEN IT IS ALREADY IN PARK. THE ACCESSORIES STAY ON UNTIL THE DRIVER IS ABLE TO GET THE CAR'S COMPUTER TO NOTICE THE CAR IS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120378August 16, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO THE OFF POSITION WITH THE ENGINE DEPOWERED HOWEVER, THE ELECTRICAL FUNCTIONS CONTINUE TO FUNCTION. THE BRAKE ASSIST AND STEERING ASSIST WARNING INDICATORS ILLUMINATED. DISCOVERY CHEVROLET BUICK GMC (2705 US-421, BOONE, NC) WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE WAS NOT REPAIRED HOWEVER, THE GMC MANUFACTURER INFORMED THE TECHNICIANS TO TIGHTEN THE TENSIONER CABLE TO TEMPORARILY REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.KH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119902August 14, 2018
STEERING
WAS DRIVING STRAIGHT AND ATTEMPTED TO MAKE A RIGHT HAND TURN AND COULD NOT TURN THE CAR. ALMOST GOT IN AN ACCIDENT. THIRD TIME THIS HAS HAPPENED. NO PREVIOUS ACCIDENTS, 90,000 MILES. REPAIRS INCLUDED: NEW STERING PUMP, NEW HOSES AND NEW RACK AND PINION GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119291August 11, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SUSPENSION
I PURCHASED THIS VEHICLE ABOUT A YEAR AND A HALF AGO AND HAVE BEEN HAVING PROBLEMS STARTING THE CAR EVERY TIME THAT I PUT GAS. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM STATED THAT THE VEHICLE ONLY HAD ONE PREVIOUS OWNER BUT REFUSED TO GIVE ME A CARFAX REPORT. THEY STATED THAT THEY DID A FULL VEHICLE INSPECTION, AND STATED THERE WERE NO DEFECTS, BUT NO INSPECTION REPORT WAS IN THE CAR WHAT SO EVER. I AM READY TO FILE AN ARBITRATION COMPLAINT IF THIS SITUATION DOESN'T GET RESOLVED BECAUSE I AM STILL MAKING MONTHLY PAYMENTS ON THE LOAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119339August 11, 2018
UNKNOWN OR OTHER
THE HATCHBACK WON'T STAY UP. MY VEHICLE SHOULD BE INCLUDED IN THE HATCHBACK FALLING RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119391August 11, 2018
UNKNOWN OR OTHER
THIS COULD HAVE BEEN RESOLVED UNDER WARRANTY, BECAUSE AT THE TIME I HAD LESS THAN 36,000 MILES BUT THE CAR WAS AT 38 MONTHS WHEN THE AIR CONDITIONER WENT OUT AND BLOWING WARM AIR WHEN THE SUMMER TIME TEMPS WERE IN THE 90S. I TOOK IT TO MY GMC SERVICE DEPT AND WAS TOLD THE EVAPORATOR NEEDED TO BE REPLACED. THE PROBLEM WAS IT IS A LABOR INTENSIVE REPAIR THAT REQUIRES REMOVAL OF THE DASHBOARD TO GET TO THE EVAPORATOR. $1500 LATER I NOW HAVE COOL AIR IN THE CAR I PAID $40,000 FOR. AFTER THE FACT I DECIDED TO SEARCH THE WEB TO SEE IF THIS WAS A COMMON PROBLEM, AND IT WAS. BARELY 3 YEARS OLD AND THE AIR CONDITIONER NEEDS MAJOR REPAIR?? GMC SHOULD BE ASHAMED OF THEMSELVES! I HAVE A 13 YEAR OLD CHEVY TRAILBLAZER WITH 168,000 MILES AND THE AC WORKS AS GOOD AS THE DAY I BOUGHT IT. SO, IS THIS THE NEW NORMAL FOR GM? NOT GOOD ENOUGH THAT CARS TODAY COST WHAT YOU COULD BUY A HOUSE FOR NOT LONG AGO.NOW THEY BUILD THEM TO SELF DESTRUCT ONE SYSTEM AT A TIME TO KEEP THE PROFITS ROLLING IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119022August 10, 2018
UNKNOWN OR OTHER
THE AUXILIARY EVAPORATOR BLOWER MOTOR ON GMC ACADIAS EMITS BRUSH DUST THAT CONTAINS COPPER PARTICLES. THESE COPPER PARTICLES ARE BLOWN ONTO THE EVAPORATOR CORE OF THE VEHICLE WHICH FREQUENTLY LEADS TO CORROSION AND CREATES A REFRIGERANT LEAK, CAUSING THE AIR CONDITIONING UNIT TO STOP WORKING OR ONLY BLOW WARM AIR. THE EVAPORATOR HAS BEEN REPLACED TWICE ON MY ACADIA AND IT WENT OUT AGAIN ON JULY 30, 2018 (POTENTIALLY SOONER, BUT I NOTICED THE LACK OF COLD AIR ON THE 30TH). THE CERTIFIED TECHNICIAN THAT I SPOKE WITH SHARED WITH ME THAT THIS IS A VERY COMMON PROBLEM WITH GMC ACADIAS BUT GENERAL MOTORS REFUSES TO ACKNOWLEDGE OR CORRECT THE ISSUE. A SIMPLE ONLINE SEARCH SHOWS MANY DIFFERENT ACADIA OWNERS SHARING SIMILAR EXPERIENCES WHERE THEY HAVE TO FREQUENTLY PAY TO REPLACE THE EVAPORATOR ONCE THE VEHICLE IS OUT OF WARRANTY. THESE EVAPORATORS SHOULD BE FINE FOR THE LIFE OF THE CAR, BUT THERE IS A CLEAR DEFECT IN THE MANUFACTURING THAT IS CAUSING THE AIR CONDITIONING UNIT TO FAIL. WHILE THIS MIGHT NOT BE CONSIDERED A SAFETY CONCERN OR COMPLAINT, I HAVE TWO YOUNG CHILDREN AND HAVE GREAT CONCERNS OVER DRIVING MY VEHICLE IN THE SUMMER WITHOUT AIR CONDITIONING. PLEASE TAKE MY CONCERNS SERIOUSLY AND INVESTIGATE THE MULTITUDE OF COMPLAINTS ONLINE ABOUT THIS SPECIFIC ISSUE. HTTPS://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/GMC-ACADIA.HTML HTTPS://FORUMS.EDMUNDS.COM/DISCUSSION/10057/GMC/ACADIA/GMC-ACADIA-HEATING-COOLING-PROBLEMS/P3 HTTPS://WWW.ACADIAFORUM.NET/8-GMC-ACADIA/8218-C-LOSING-REFRIGERANT-EVAPORATOR.HTML HTTP://GMAUTHORITY.COM/BLOG/TOPIC/2014-ACADIA-REAR-EVAPORATOR-ISSUES/ HTTPS://WWW.YOURMECHANIC.COM/QUESTION/MY-GMC-ACADIA-2013-IS-BLOWING-HOT-AIR-AND-THE-AC-IS-ON-BY-JENNIE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118730August 9, 2018
POWER TRAIN, SUSPENSION
PLACED THE VEHICLE IN PARK, IT WAS STATIONARY AND IT ROLLED FORWARD. MESSAGE IN THE INFO CENTER SAID "SHIFT TO PARK". I WAS PARKING IN A MALL PARKING LOT.THIS HAS OCCURRED 5 TIMES. I CAN PUSH THE GEARSHIFT BACK AND FORTH AND THEN IT CAN BE TURNED OFF AND THE MESSAGE WILL DISAPPEAR. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THEY ARE WAITING ON GM TO SEE WHAT CAN BE DONE. IT MAKES A SOUND WHEN IN MOTION AT SLOW SPEEDS ON A CITY STREET LIKE THE BACK NEEDS SHOCKS. IT SEEMS TO BOUNCE MORE THAN IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118507August 8, 2018
ELECTRICAL SYSTEM
BOUGHT CAR 10-11 DAYS AGO USED. 35K MILES. SMELLED LIKE BRAKES WERE LEFT ON. STOPPED AND CHECKED. NOTHING. AC QUIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118247August 7, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE THE VEHICLE WAS ENGAGED IN PARK WITH THE ENGINE RUNNING, IT INADVERTENTLY ROLLED AWAY. AS A RESULT, THE OCCUPANT WAS STRUCK BY THE DOOR AND THE VEHICLE RAN OVER THE OCCUPANT'S FOOT. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE CONTINUED TO ROLL AWAY AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,002. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11118327August 7, 2018
POWER TRAIN
WHEN I DRIVE THE VEHICLE FOR 2 HOURS OR MORE THE "TRANSMISSION HOT IDLE ENGINE" COME ON THE DASH AND I HAVE TO SLOW DOWN OR PARK THE VEHICLE FOR IT TO COOL OFF. I CAN NOT DRIVE AT 75 MPH OR 80 MPH WHEN ON THE HIGHWAY WITHOUT IT COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118121August 6, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE GEAR SHIFTER WOULD NOT SHIFT INTO THE PARK POSITION. AS A RESULT, THE IGNITION KEY COULD NOT BE REMOVED FROM THE IGNITION, CAUSING THE ENGINE TO KEEP RUNNING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE LOCAL DEALER (BILL CRISPIN CHEVROLET, 7112 E MICHIGAN AVE, SALINE, MI) WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 48,197.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115629August 3, 2018
UNKNOWN OR OTHER
VEHICLE DISPLAYS "ACTION REQUIRED - SHIFT TO PARK" IN THE DASHBOARD INFORMATION CENTER WHEN THE GEAR SHIFT IS PUT INTO PARK AND THE IGNITION PUSH BUTTON IS PUSHED TO TURN THE VEHICLE OFF. THE ALARM SOUNDS REPEATEDLY AND THE AUXILIARY POWER STAYS ON. IF THE VEHICLE IS EXITED ALARMS SOUND AS IF THE KEY FOB WERE LEFT IN THE VEHICLE. IN ADDITION, THE AUXILIARY POWER STAYS ON (INCLUDING THE HEADLIGHTS IF IN AUTO MODE) INDEFINITELY. MY DEALERSHIP IS UNABLE TO FIX THIS PROBLEM FOR NEARLY TWO MONTHS AND HAS OTHER CUSTOMERS WITH THE SAME PROBLEM. GMC CUSTOMER ASSISTANCE HAS PROVIDED NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115348August 2, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
OVERDRIVE FUNCTION FAULTY IN TRANSMISSION. DURING COLD WEATHER STABILITY TRAC KICKS IN AND WILL NOT REGAIN POWER EVEN THOUGH THERE IS NO BAD ROAD CONDITIONS (SUCH AS SNOW, ICE, OR RAIN) IT SEEMS TO ACTIVATE WHEN THE WEATHER IS COLD. IT BARLEY MOVES INHIBITING NORMAL TRAFFIC FLOW WHICH IS VERY DANGEROUS. FIXED MOON ROOF LEAKS CAUSING THE ELECTRICAL COMPONENTS TO MALFUNCTION AND RAIN WATER DRIPS ON PASSENGERS AND THOROUGHLY SOAKS THE CARPETS LEAVING A MILDEW SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115401August 2, 2018
POWER TRAIN:DRIVELINE
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT A HEAVY METAL NOISE WAS HEARD WHILE DRIVING IN HEAVY TRAFFIC. THE VEHICLE WAS TOWED TO THE DEALER (JIM ELLIS BUICK GMC ATLANTA, 5862 PEACHTREE BLVD, ATLANTA, GA 30341, (888) 472-9035) WHERE IT WAS DIAGNOSED THAT THE DRIVE TRAIN BOLT FRACTURED. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER AWAITING REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115149August 1, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED WHEN SWITCHING GEARS. THE FAILURE WAS ALSO PRESENT WHILE DRIVING IN REVERSE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115179August 1, 2018
STEERING
MY CAR LOST POWER STEERING WHILE I WAS PULLING OUT OF A PARKING SPACE AND CONTINUED INTERMITTENTLY AS I DROVE! THE POWER STEERING PUMP HAD TO BE REPLACED BECAUSE IT WAS DEEMED TO BE LEAKING AND FAILING. THIS IS THE EXACT SAME PROBLEM FOR WHICH MODELS 2007-2011 WERE RECALLED. ESTIMATES TO REPAIR ARE ABOUT $1,000. I HAVE LOST THE USE OF MY CAR SINCE JULY 14, REPAIRS ARE SCHEDULED FOR AUGUST 18, 2018. COMPLETELY DISSATISFIED WITH MY DEALER, BOWSER, PLEASANT HILLS, PA. THIS IS THE MOST UMSAFE CARE I HAVE EVER DRIVEN! THE COMPUTER CONTROLS REQUIRE DRIVER TO TAKE EYES OFF THE ROAD TO DO EVERYTHING! VOICE CONTROLS NEVER WORK PROPERLY. COMPUTER SYSTEM HAS BEEN FIXED TWICE THEN FINALLY REPLACED. I TRIED TO RETURN CAR DAYS AFTER BUYING IT AND DEALER REFUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114957July 31, 2018
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL* THE CONTACT OWNS A 2011 GMC ACADIA. AFTER OPENING THE REAR LIFTGATE DOOR AND LEANING INTO THE REAR AREA, A POPPING NOISE WAS HEARD BEFORE THE LIFTGATE DOOR SUDDENLY CLOSED DOWN. AS A RESULT OF THE FAILURE, THE CONTACT'S HEAD WAS STRUCK WITH THE LIFTGATE. THE CONTACT SUSTAINED SEVERE HEAD TRAUMA, WHICH REQUIRED MEDICAL TREATMENT. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED IN JUNE OF 2015 FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) TO PREVENT THE FAILURE FROM OCCURRING. THE LOCAL DEALER (GMC OF BEACHWOOD, 25975 CENTRAL PKWY, BEACHWOOD OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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