GMC Acadia Complaints

5,595 consumer complaints on file.

#11139031October 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE WAS STATIONARY, WILL START BUT IT DOESN'T RECOGNIZE THAT IT HAS OR CORDS AREN'T CONNECTING AND IT WON'T SHIFT INTO ANY GEAR-JUST MAKES A CLICKING SOUND-SHIFT LEVER. LIFT GATE/BACK HATCH WON'T STAY UP AND KEEPS FALLING DOWN. POWER/ELECTRICAL ISSUES INVOLVING THE TRANSMISSION WAS DRIVING, AT A RED LIGHT AND THE VEHICLE JUST STOPPED WORKING AND I COULDN'T EVEN GET IT STARTED AGAIN. THERE HAS BEEN ONGOING ISSUES WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133292October 4, 2018
UNKNOWN OR OTHER
THE AUXILIARY EVAPORATOR BLOWER MOTOR ON GMC ACADIA'S EMITS BRUSH DUST THAT CONTAINS COPPER PARTICLES. THESE COPPER PARTICLES ARE BLOWN ONTO THE EVAPORATOR CORE OF THE VEHICLE WHICH FREQUENTLY LEADS TO CORROSION AND CREATES A REFRIGERANT LEAK, CAUSING THE AIR CONDITIONING UNIT TO STOP WORKING OR ONLY BLOW HOT OR WARM AIR. THE EVAPORATOR ON MY 2014 ACADIA HAS BEEN REPLACED TWICE. ONCE AT 44,235 MILES AND JUST RECENTLY AT 84,510 MILES. THE SERVICE MANAGER THAT I SPOKE WITH SHARED WITH ME THAT THIS IS A VERY COMMON PROBLEM WITH GMC ACADIA'S BUT GM REFUSES TO ACKNOWLEDGE OR CORRECT THE ISSUE. THESE EVAPORATORS SHOULD BE FINE FOR THE LIFE OF THE CAR, BUT THERE IS A CLEAR DEFECT IN THE MANUFACTURING THAT IS CAUSING THE AIR CONDITIONING UNIT TO FAIL. ALTHOUGH THIS IS NOT A SAFETY ISSUE IT IS A DEFECT ISSUE THAT COULD BE A SAFETY ISSUE BECAUSE OF EXCESSIVE HEAT AS A RESULT OF THIS AC FAILURE. PLEASE ADDRESS THIS PROBLEM AND GET GM TO REPLACE ANY FURTHER FAILURES FOR ALL ACADIA OWNERS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133038October 3, 2018
UNKNOWN OR OTHER
I BOUGHT A GMC ACADIA 2012 IN 2015 I DIDN'T HAVE IT A YEAR AND START HAVING TROUBLE WITH THE AIR CONDITION I COULD HERE A SEEPING SOUND IT WOULD ALWAYS BLOW WHEN I TURN IT ON, BUT IN LESS THAN A YEAR IT START BLOWING WARM AIR,I TOOK IT BACK WHERE I BOUGHT IT FROM THREE TIME FOR THE SAME PROBLEM, AFTER THE THIRD TIME THEY SAID MY CONDENER HAD A HOLE IN IT CAUSING THE FREEON TO LEAK OUT, I THINK IT WAS ALWAY READY LIKE THAT WHEN I BOUGHT IT, THEY JUST DIDN'T, SAY ANYTHING ITHINK TTHEY SHOULD FIX IT WITHOUT ME PAYING FOR IT TO BE FIX. THIS CAR WAS ON CAR LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133091October 3, 2018
STEERING
AS I ATTEMPT TO MAKE TURNS, WHETHER RIGHT OR LEFT I LOOSE MY POWER STEERING FOR APPROXIMATELY 10 SECONDS AND THEN IT COMES BACK.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11132953October 2, 2018
STEERING
I WAS DRIVING VERY SLOW AND THE POWER STEERING STOPPED WORKING. IT HAS HAPPENED A COUPLE TIMES IN THE 6 WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131997September 27, 2018
UNKNOWN OR OTHER
EVAPORATOR CORE LEAKING AND THEREFORE SENDING TOXIC FREON CHEMICALS/PARTICLES INTO THE AIR INCLUDING AN ORDER THAT REMINDS ME OF FARM WASTE. MANY COMPLAINTS ON ACADIA, TRAVERSE, AND ENCLAVE. THERE IS A BULLETIN OUT THERE FOR MECHANICS ON HOW TO FIX, BUT YET NO RECALL. COST TO REPAIR $1,300+
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131999September 27, 2018
STEERING
I JUST GOT MY GMC 4 MONTHS AGO AND AFTER EVERY LIGHT AND ALARM HAS GONE OFF THE LEAK OF POWER STEERING FLUID HAS CAUSE ME TO TAKE TO A DEALER AND I HAVE BEEN GIVEN A $2600 BILL TO REPLACE THE RACK AND PINION AND PUMP. THIS IS NOT JUST AN ISSUED WITH MY GMC MY SISTER HAS A 2011 ACADIA AND HAD THE SAME PROBLEM. THIS FOR SURE NEEDS TO BE RECALLED AS THERE IS SOMETHING WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130556September 21, 2018
VISIBILITY/WIPER
WHILE DRIVING IN HEAVY RAINS, THE PASSENGER'S SIDE WINDSHIELD WIPER STOPPED WORKING ON MY 2015 GMC ACADIA DENALI. THE DRIVER'S SIDE SO FAR IS STILL WORKING. THIS OCCURRED AT THE WORST POSSIBLE TIME IN MY AREA OF MASSACHUSETTS. WE WERE EXPERIENCING HEAVY DOWNPOURS AND RAIN DUE TO THE REMNANTS OF HURRICANE FLORENCE. I CONTACTED THE GMC DEALER, THE ASSOCIATE ADVISED IT WAS NOT COVERED. I FEEL THIS IS AN EXTREMELY DANGEROUS FAILURE OF SAFETY ON A VEHICLE THAT IS ONLY 3 YEARS OLD. MY VISIBILITY WAS DIMINISHED AND LUCKILY I WAS CLOSE TO HOME. I DID NOT FEEL SAFE DRIVING BECAUSE I DIDN'T KNOW WHEN OR IF THE OTHER WIPER WOULD FAIL. I BROUGHT THE VEHICLE TO BE SERVICED TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130681September 21, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
THIS HAS HAPPENED ABOUT TEN TIMES NOW ALL WITHIN THE PAST 3-4 MONTHS. I WILL BE DRIVING AND GO TO MAKE A TURN AND THE STEERING WHEEL LOCKS UP AND THE ENGINE DIES. THE BRAKES STILL WORK SO I AM ABLE TO STOP THE CAR, TURN THEY KEY OFF AND RESTART IT. IT HAD HAPPENED TO ME ONCE ON THE HIGHWAY AND THE REST OF THE TIMES HAVE BEEN STOP AND GO TURNS IN THE CITY BUT ONCE WAS WHILE TURNING LEFT ONTO ON CMONG TRAFFIC AND MY CAR DIED IN THE MIDDLE OF IT. I TOOK IT TO 3 DIFFERENT AUTO PLACES AND ALL TOLD ME THEY COULDN'T FIND THE PROBLEM. I THEN RESEARCHED THIS AND FOUND SEVERAL OTHER PEOPLE HAVING THIS SAME PROBLEM. I CONTACTED THEM AND THEY SET ME UP WITH A DEALERSHIP TO GET IT FIXED. GMC SAID IF IT WAS UNDER 150,000 MILES THEY WOULD PAY FOR IT AND IF IT WAS OVER THEN I WOULD STILL QUALIFY FOR A PAYMENT ASSISTANCE PROGRAM. HOWEVER A DAY AFTER DROPPING OFF MY CAR TO GET FIXED THE DEALERSHIP CALLED ME AND SAID THEY DON'T KNOW HOW TO FIX MY CAR AND TO COME GET IT OUT OF THEIR PARKING LOT. WE TOLD GMC ABOUT THIS AND THEY SAID IT'S NOT THERE PROBLEM. I'M AT A LOSS AT THIS POINT AS NO ONE SEEMS TO BE ABLE TO FIX THE CAR AND IT IS A DEATH TRAP FOR ME AND MY FAMILY. I'M ALSO NOT JUST GOING TO SELL TO THE CAR TO SOMEBODY LIKE THE DEALERSHIP ADVISED ME TO DO BECAUSE 'THEY WOULDN'T WANT THEIR SON OR DAUGHTER DRIVING THAT THING' (EVEN THOUGH THEY SEEM PERFECTLY FINE TO HAVE ME DRIVE IT OFF THEIR LOT ASAP AND NOT BE THEIR PROBLEM ANYMORE) BECAUSE I WOULDNT FEEL RIGHT SELLING A CAR TO SOMEONE KNOWING IT COULD KILL THEM THROUGH NO FAULT OF THEIR OWN. I DON'T KNOW WHAT TO DO HERE. THE RIGHT THING TO DO WOULD BE TO PUT THAT CAR IN THE JUNKYARD AND BUY A NEW ONE BUT I DON'T HAVE THE CASH. WOULD LIKE SOMEBODY TO TELL ME HOW TO FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130370September 20, 2018
POWER TRAIN, UNKNOWN OR OTHER
SHORTLY AFTER PURCHASING 2007 ACADIA IT RAINED AND MY FRONT FLOORBOARDS FLOODED DUE TO THE SUNROOF CLOGGING UP. IT OVERFLOWED INTO THE CAR BC IT COULDN'T DRAIN. TRANSMISSION SHUTTERS AT 2ND, 3RD AND 4TH GEAR ONLY AT LOW SPEEDS OR UNDER TENSION. NAVIGATION KEEPS SAYING DISC READ ERROR. SUPPOSED TO BE ABLE TO GET 2 FREE DISC WITH THE LIFE OF THE CAR BUT IT NEARLY IMPOSSIBLE TO GET. I HATE THIS CAR. I HAVE HAD NOTHING BUT PROBLEMS WITH IT SINCE WE HAVE GOTTEN IT. I AM ALMOST DUE TO UPGRADE AND I WILL NOT BE GETTING AN ACADIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130257September 18, 2018
ELECTRICAL SYSTEM
WIFE COMPLAINED THE A/C SUDDENLY STOPPED FLOWING FROM THE DASHBOARD VENTS WHILE RETURNING FROM A SHOPPING TRIP. I STARTED THE ENGINE AND WAS SWITCHING THE AIR FLOW DIRECTION FROM FLOOR TO DASH WHEN I STARTED SMELLING SMOKE AND SAW SMOKE COMING FROM THE GLOVE BOX AREA. I IMMEDIATELY TURNED THE A/C OFF, REMOVED THE GLOVE BOX, TURNED THE A/C BACK ON AND SAW SMOKE COMING FROM AN ONE OF THE A/C "ACTUATORS" UP BEHIND THE GLOVE BOX AREA. REMOVED ACTUATOR, WAS WARM TO THE TOUCH. WAITING FOR NEW REPLACEMENT PART T3983001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129912September 17, 2018
ENGINE
PISTON PUT A WHOLE IN THE ENGINE AT ONLY 40,000 MILES ON THE VEHICLE. WE WERE DRIVING AT 70MPH ON MAJOR HIGHWAY. THIS IS A SAFETY ISSUE - DRIVERS SHOULD BE MADE AWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129545September 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I OWN A GMC ACADIA 2009. I PURCHASED IT IN MARCH OF 2018 WITH 136,402 MILES ON IT. FIRST THAT WENT WAS THE CATALYTIC CONVERTERS, SECOND MY STABLILTRAK SYSTEM AND TRACTION SYSTEM SAID MY BREAK WAS ON WHEN IT WASN'T, THRID WAS MY RIGHT REAR TIRE PRESSURE WAS "LOW" AND IT WAS NOT AND FOURTH MY BATTERY STARTED GOING LOW WHILE DRIVING IT. WHILE I NOTICED ALL THESE MAJOR ISSUES I NOTICED MY RADIO DOESN'T WORK RIGHT, THE LEFT SIDE OF MY CAR HAS NO VOLUME IN THE SPEAKERS AND MY LIGHTS AREN'T WORKING RIGHT. ONE BULB ON FRONT IS OUT AND I NOTICED THEY WOULD COME ON AND GO OFF WHENEVER THEY WANTED AND THEN NEVER AGAIN SHORTLY AFTER. THE BACK ON JUST FILLED WITH WATER FOR NO REASON AND BURNT MY BULBS OUT BEFORE I REALIZED IT WAS FILLED TO THE TOP. I'VE OWNED IT FOR 6 MONTHS AND ALREADY HAVE THOUSANDS WORTH OF DOLLARS IN REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129302September 13, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE THE VEHICLE WAS AT A STOP LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO RSC AUTO SALES (LOCATED AT 4427 W JEFFERSON BLVD, DALLAS, TX 75211, (214) 467-0270), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129361September 13, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS RETAINING WATER. DURING ONE INSTANCE, WATER LEAKED FROM THE STEERING COLUMN ASSEMBLY. THE FAILURE OCCURRED WITHOUT WARNING. DOMINION CHEVROLET (9630 RED ARROW HWY, BRIDGMAN, MI) DIAGNOSED THAT THE SEAL ON THE WINDOWS CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 135,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129427September 13, 2018
STEERING
WHEN I MAKE TURNS, IT LOSES POWER STEERING, THEN COMES BACK AFTER THE TURN IS COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#11128775September 11, 2018
STEERING
ON SEPTEMBER 4, 2018 I WAS GETTING ON THE HIGHWAY WHEN MY STEERING WHEEL LOCKED UP AND I HIT A CONCRETE BARRIER. THE OFFICER COULD NOT TURN MY STEERING WHEEL AND THE REPAIR ESTIMATE GUY SAID THAT WHEN OPERATING THE VEHICLE TO TEST THE STEERING THE POWER WOULD COME AND GO. THE STEERING WOULD BE SOFT AND WHEN TRYING TO TURN, THE STEERING WOULD BECOME DIFFICULT TO OPERATE. MOST OF THE REVIEWS THAT I READ HAVE THE SAME ISSUE BUT THEIR MODELS ARE OLDER THAN MINE. MY ACADIA IS A 2015 WHEN IS THIS SAFETY HAZARD GOING TO BE CORRECTED? IT HAS BEEN 8 YEARS (2007) SINCE THIS STEERING MALFUNCTION WAS DISCOVERED AND MY VEHICLE WAS PUT INTO PRODUCTION AND GMC IS STILL PUTTING PEOPLE AT RISK WITH THEIR CONTINUED USE OF THE SAME STEERING DESIGN, MATERIALS, ASSEMBLY OR WHATEVER IT IS THAT CAUSES THIS MALFUNCTION. SOMETHING NEEDS TO CHANGE IN ORDER TO KEEP EVERYONE SAFE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11128363September 9, 2018
STEERING
TAKATA RECALL WHEN I GO TO TURN IT SEEMS SOMETIMES LIKE THE POWER STEERING GOES OFF AND I HAVE TO USE ALL MY STRENGTH TO TURN. I'VE ALMOST HIT SOMETHING NUMEROUS TIMES. MY NEIGHBOR HAD TO DRIVE ME TO HOSPITAL AND PANICKED WHEN THAT HAPPENED. SHE SAID SHE WOULD NOT DRIVE THAT CAR AGAIN UNTIL IT WAS FIXED. IT DOESN'T DO IT EVERY TIME YOU DRIVE IT. I TOLD THE CAR DEALER(WHERE I BOUGHT THE CAR) ABOUT THIS MY LAST OIL CHANGE. THEY DROVE AROUND THE BLOCK AND SAID IT DIDN'T DO ANYTHING WITH THEM. SO NOTHING WAS DONE. IT HAS PROGRESSIVELY GOTTEN WORSE. WHEN I DRIVE MY CAR NOW, I AM SO AFRAID IT WILL DO THIS UNTIL I ALMOST COME TO A STOP BEFORE TURNING. I LOVE MY ACADIA AND AM AFRAID TO DRIVE IT NOW. PLEASE HELP ME!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128086September 7, 2018
ELECTRICAL SYSTEM
I PURCHASED THE WIRELESS CHARGER. I RECEIVED THE GM DOCUMENT STATING WHAT VERSION OF PHONE I NEEDED FOR THE CHARGER TO WORK. I PURCHASED A PHONE AND THE CHARGER DOES NOT WORK. THE DEALER RESEARCHED THE PHONE AND THERE ARE ONLY SPECIFIC MODELS MANUFACTURED IN THE SAME YEAR THAT WORK FOR THE CHARGER. I HAVE TESTED WITH 5 DIFFERENT MODEL PHONES AND ONLY ONE WORKED. THIS OPTION IS A WASTE OF MONEY AND NOT ADVERTISED APPROPRIATELY NOR DOES THE GM BROCHURES OR WEBSITE PROVIDE ADEQUATE INFORMATION TO NOTIFY THE CONSUMER OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127987September 6, 2018
AIR BAGS, POWER TRAIN, SUSPENSION
MY CLOCK SPRING BROKE CAUSING THE CRUISE CONTROL TO STOP, MY SUSPENION ON MY CAR IS GOING OUT AT 167,000 MILES MALING THE CAR RIDE HORRIBLY, AND APPARENTLY THERE IS A PROBLEM WITH THE WAVE PLATE IN THE TRANSMISSION THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THIS PROBLEM BUT NOONE WANTS TO DO ANYTHING I WAS DRIVING THE MOMENTS THESE OCCURED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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