GMC Acadia Complaints

5,595 consumer complaints on file.

#11114480July 30, 2018
FUEL/PROPULSION SYSTEM
INJECTORS STICKING OPEN. BROUGHT TO DEALER AT 26,000 MILES AFTER IT BROKE DOWN 200 MILES AWAY. THAT WAS AFTER THE GMC DEALERSHIP TOLD US IT SHOULD BE OK TO DRIVE. INJECTOR STUCK OPEN AND THE DEALER WE BROKE DOWN AT SAID THE VEHICLE COULD CATCH FIRE IF WE KEPT DRIVING. THEY REPLACED THE INJECTOR THAT WAS THE ISSUE. NOW LAST WEEK ANOTHER DIFFERENT INJECTOR FAILED. THIS TIME THE INSIDE OF THE VEHICLE FILLED WITH THE SMELL OF FUEL AND WAS VIOLENTLY SHAKING ON THE ROAD. WE COULDN'T PULL OVER RODGER AWAY BECAUSE WE WEREN'T ON A SAFE ROAD TO STOP AT. ENDED UP DRIVING IT TO THE NEAREST GAS STATION. MY WIFE AND SON WERE IN THE CAR SCREAMING AND CRYING AT HOW BAD THE CAR WAS DRIVING AND SMELLED. WE WERE VERY FEARFUL THE CAR WAS GOING TO CATCH ON FIRE. GMC ONCE AGAIN STATES IT'S AN ISOLATED INCIDENT AFTER IT'S HAPPENED TWICE WITHIN MONTHS. AND THEY REFUSE TO REPLACE ALL INJECTORS OR RECALL THE VEHICLE. WE TOLD THEM WE DIDN'T FEEL SAFE DRIVING IT BUT THEY DON'T CARE TO HEAR IT. BOTH TIMES WE WERE DRIVING BETWEEN 55-70MPH AND IT'S A VERY SCARY UNSAFE FEELING WHEN IT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114685July 30, 2018
STRUCTURE:BODY
FRONT SUNROOF EXPLODED ON JULY 25, 2018. DRIVING DOWN ROAD HEARD LOUD GUN SHOT LIKE SOUND AND THE GLASS STARTED POURING IN. MOST THE GLASS WENT TO THE BACK SEAT WHERE MY 4 AND 5 YEAR OLD WERE IN THEIR CAR SEATS. WE WERE HEADED ON VACATION FORM ARKANSAS TO THE BEACH IN ALABAMA. THE VEHICLE WAS IN MOTION. TWO LANE HIGHWAY IN THE MIDDLE OF NO WHERE NO CARS IN SIGHT. WEATHER WAS CLEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114418July 29, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE IM DRIVING MY DOORS LOCK AND UNLOCK TH WA BMY RPM JUMPS UP TO 5OR6 CAUSING THE TRANSMISSION SKIP GEARS THEN IT WILL CUT OFF. MY VEHICLE HAS BEEN AT THE DEALERSHOP SINCE JUNE 5TH. THEY REPLACED SO MANY THINGS ON IT INCLUDING THE TRANSMISSION AND WHEN I PICKED IT UP ON 7-27-18 WHILE ON 95 MY TRUCK DID THE SAME THING, SCARIEST THING IVE EVER DEALT WITH CAUSING ME TO HAVE TO GO TO THE SIDE OF THE ROAD CAUSE MY DOORS LOCKED AND UNLOCKED RPM JUMPED TO 6 AND SMELLED LIKE SOMETHING WAS BURNING AND IT CUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113905July 26, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
2007 GMC ACADIA, HAS HAD PROBLEM STEERING ISSUES SINCE PURCHASED, LOUD WHINING NOISE FROM POWER STEERING, STEERING WAS FINE FOR A ALONG WHILE EVEN WITH THE NOISE BUT NOW POWER STEERING HAS CEMENT, TRUCK ENGINE STOPPED RUNNING WITH OUT ANY WARNING, ISSUES IN ELECTRICAL SYSTEM, WINDOWS NOT ALWAYS ROLLING DOWN AND LIFT GATE INTERMITTENTLY OPENS WHILE DRIVING OR IT WON'T OPEN AT ALL SOMETIMES, POWER TOO LIFT GATE SEEMS TOO BE GONE WHEN OPENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113351July 24, 2018
UNKNOWN OR OTHER
THIS CAR IS A LEAKING VEHICLE. AFTER A HEAVY RAIN I GOT IN MY CAR AND WATER JUST CAME FLOODING INTO MY VEHICLE. I HAD IT REPAIRED AT THE DEALERSHIP WHERE I PURCHASE THE CAR. SHORTLY AFTER MY STEREO SYSTEM WENT OUT I HAD IT CHECKED OUT AND WAS TOLD IT WAS MY AMP. BUT BECAUSE OF THE ESTIMATED REPAIR COST I CHOSE NOT TO HAVE IT REPAIRED. JUST RECENTLY MY SON PULLED THE DEVICE INSIDE THE DOOR AND ALL OF F THEM WERE FULL OF WATER. IT'S LIKE ALL MY SEALS ARE LEAKING ON MY VEHICLE. FROM THE FRONT TO THE BACK. I'M REPORTING THIS BECAUSE I FEEL LIKE I MAY NOT BE THE ONLY PERSON WITH THIS PROBLEM. PLEASE RESPOND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113379July 24, 2018
POWER TRAIN
MY VEHICLE HAS 85,500 MILES ON ENGLINE AND TRANSMISSION. I BOUGHT THE VEHICLE WHEN IT HAD 36,000 MILES ON IT. I HAVE NEVER PULLED ANYTHING BEHIND MY VEHICLE THAT WOULD PUT STRAIN ON THE TRANSMISSION. I TOOK IT TO THE MECHANIC AND FOUND OUT I NEEDED A NEW TRANSMISSION. THE VEHICLE WOULD STAY IN 1ST GEAR AND WOULD NOT SHIFT TO A HIGHER GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113363July 24, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2011 GMC ACADIA SLT. MY CAR IS EQUIPPED XENON HIGH INTENSITY DISCHARGE (HID TVD) LOW BEAMS LAMPS. BOTH PASSENGER AND DRIVERS SIDE LOW BEAM LIGHT SOCKETS HAVE MELTED INSIDE EACH HEAD LIGHT ASSEMBLY. THE LOW BEAM LAMP CONNECTORS AND PORTIONS OF EACH WIRING HARNESS HAVE MELTED FROM THE INTENSE HEAT OF THE HID LAMP. I CONTACTED GMC CUSTOMER ASSISTANCE CENTER TO SEE IF A RECALL HAS BEEN INITIATED. NO RECALL. I WAS GIVEN A CASE NUMBER AND THE CONTACT INFORMATION FOR MY LOCAL CUSTOMER EXPERIENCE MANAGER. I WAS ENCOURAGED TO SCHEDULE AN APPOINTMENT AT THE DEALERSHIP SO MY LIGHT ISSUE COULD BE LOOKED INTO BY A GMC MAINTENANCE TEAM. I WAS ENCOURAGED TO RESOLVE MY LIGHTING ISSUE WITH MY CUSTOMER EXPERIENCE MANAGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113382July 24, 2018
POWER TRAIN
I NEEDED TO ADD THIS INFORMATION TO COMPLAINT 11113379. SOMETIMES THE CARE WOULD BE SHIFTING OKAY AND GOING 55 MILES PER HOUR AND THEN IT WOULD DOWNSHIFT TO 1ST GEAR AND STAY IN FIRST GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111623July 23, 2018
ELECTRICAL SYSTEM
2015 GM ACADIA. CONSUMER WRITES REQUESTING REIMBURSEMENT FOR REPAIRING SIDE DETECTION SENSORS. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112890July 22, 2018
ENGINE
CAM ACTUATOR WENT BAD MAKES THE CAR SOUND LIKE A TRACTOR STARTS UP VERY LOUD AND MOTOR SOUNDS HORRIBLE ENGINE MAKES EXHAUST PIPES VERY LOUD. VERY LOUD ENGINE PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112590July 20, 2018
STEERING
MY ACADIA LOST POWER STEERING MAKING VEHICLE DIFFICULT TO STEER. I COULD HEAR A WHINING SOUND I'D NEVER HEARD BEFORE. WE TOOK IT TO THE CLOSEST REPAIR SHOP SINCE WE WERE ON VACATION. SERVICEMAN SAID THE POWER STEERING PUMP WAS LEAKING AND NOT WORKING PROPERLY. CALLED DEALER, BOWSER, IMMEDIATELY COULD NOT GET AN APPT FOR 5 DAYS. DEALER INSPECTED VEHICLE, CONCLUDED THE PUMP WAS NOT UNDER POWER TRAIN WARRANTY AND ESTIMATED IT WOULD BE OVER $1,000 TO REPAIR. SAME PROBLEM AS RECALL ON PREVIOUS MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112324July 19, 2018
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNED A 2017 GMC ACADIA. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 60 MPH, THE CONTACT ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. THE CONTACT ALSO ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BY DEPRESSING THE BRAKE PEDAL, BUT THAT FAILED AS WELL. THE CONTACT HAD TO STEER INTO A CONCRETE BARRIER TO STOP THE VEHICLE, WHICH CAUSED ALL THE AIR BAGS TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER, RIBS, AND A BROKEN TOOTH, BUT DID NOT SEEK MEDICAL ATTENTION. POLICE REPORT NUMBER: 2018809633 WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DEEMED A TOTAL LOSS. THE CAUSE OF THE CRUISE CONTROL FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CASE NUMBER: 8-4427699189 WAS OPENED. THE FAILURE MILEAGE WAS 27,200.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11111356July 14, 2018
SEATS
FRONT SEATS FEEL LOOSE AND LIKE THEY SHIFT. WHEN THEY SHIFT AND MOVE A POPPING NOISE IS HEARD. THE SHIFTING AND POPPING NOISE HAPPENS IN AND OUT OF CORNERS, GOING OVER DRIVEWAY/PARKING LOT APRONS. THE SENSATION IS UNPLEASANT AND IRRITATING. HAVE SPOKEN TO DEALER AND AUTO BODY SHOP. ASSOCIATES CLAIM SIMILAR PROBLEM EXISTING WITH YUKON'S. DOES GMC HAVE A SEATING PROBLEM OR RECURRING DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111210July 13, 2018
STEERING
THE STEERING IS BECOMING PROGRESSIVELY DIFFICULT PARTICULARLY AT LOW SPEEDS. IT APPEARS TO ALMOST LOCK UP. I CONTACTED GMC BECAUSE THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THIS VERY THING AND IT IS QUITE COSTLY TO REPAIR. GMC REFERRED ME BACK TO THE DEALER. THIS IS A DANGEROUS DEFECT IN THIS VEHICLE AND IS A MATTER OF TIME BEFORE SOMEONE IS CAUGHT UNABLE TO STEER THEIR MOVING ACADIA WITH DISASTEROUS CONSEQUENCES. I WOULD HAVE THOUGHT WITH A HISTORY OF THIS PROBLEM FROM 2014 THIS CAR WOULD NOT HAVE LEFT THE DEALERS LOT WITH THE POTENTIAL OF THIS ISSUE YET I PURCHASED IT JUST LAST YEAR. WHAT DO I DO NOW? I SEE THAT I AM THE 129TH OWNER TO COMPLAIN....GMC SHOULD OWN THIS ISSUE AND REPAIR/RECALL IT IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110893July 12, 2018
AIR BAGS, ENGINE, UNKNOWN OR OTHER
SINCE I BOUGHT THE TRUCK THE I GET AN ON AND OFF MESSAGE TO SERVICE THE AIR BAG. ALSO WHILE I AM DRIVING THE TRUCK OVER HEATS AND WHEN I COME TONA STOP AND TURN THE ENGINE OFF AND COMPLETELY REMIVE THE KEY. THE ENGINE STAYS ON AND WATER PUMP STARTS TO BUBLE AS IF THE WATER WAS BOILING AND AFTER ABOUT FIVE MINUTES THERE IS NO WATER IN THE PUMP AND WHEN YOU ADD WATER THE WATER GET EXTREMELY HOT. I HAVE SEEN IN OTHER FORUMS WHERE ALL HAVE HAD THE SAME ISSUE. I AM EXTREMELY DISAPPOINTED IN THE QUALITY OF THE VEHICLE. I HAVE FOUR SMALL CHILDREN AND DON'T FEEL SAFE HOWEVER THE TRUCK IS FINANCED AND I HAVE NO OPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110918July 12, 2018
STEERING
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING BELOW 10 MPH, THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER (MAYSE AUTOMOTIVE GROUP INC, 2032 S ELLIOTT AVE, AURORA, MO) WHO WAS UNABLE TO DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. *TT CONTACT STATES THIS OCCURRENCE HAS HAPPENED THREE TIMES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111074July 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ON 15 PLUS OCCASIONS, WHILE THE VEHICLE IS STATIONARY, IN THE PARKING GEAR AND RUNNING, THE FRONT END WILL START TO VIBRATE MILDLY, INCREASE IN INTENSITY AND THEN THE TRACTION LOSS LIGHT ILLUMINATES, A BLINKING ENGINE LIGHT ILLUMINATES, "SERVICE STABILITRAK" AND "SERVICE TRACTION CONTROL" MESSAGES APPEAR. THEN TRACTION CONTOL OFF APPEARS, FOLLOWED BY AN AUDIBLE LOUD CLICK AND VIBRATION CEASES, MESSAGES DISAPPEAR AND LIGHTS TURN OFF. ONCE WHILE VEHICLE IN DRIVE AND BEING OPERATED ON A ROADWAY, I PULLED RIGHT AT AN INTERSECTION TO HAVE THIS SAME SEQUENCE HAPPEN DURING DRIVING, RESULTING IN AN ALMOST COMPLETE LOSS OF POWER AND ACCELERATION AND A NEAR ACCIDENT. THE SEQUENCE WAS IDENTICAL AND ONCE THE ERRORS CLEARED THE VEHICLE ACCELERATED RAPIDLY AND FORCEFULLY. I HAVE DOCUMENTED MULTIPLE OCCASIONS ON VIDEO WHILE STATIONARY OVER A MULTI MONTH PERIOD AND HAVE FURNISHED THOSE DOCUMENTS TO MY LOCAL GMC DEALERSHIP WHICH HAS FAILED TO REPAIR THIS ISSUE AND TODAY RETURNED MY VEHICLE TO ME WITH AN APOLOGY FOR NOT BEING ABLE TO REMEDY THE PROBLEM. THEY CLAIM THAT THE VEHICLE MUST EXHIBIT THIS BEHAVIOR IN THEIR PRESENCE TO WARRANT A FIX. THE VEHICLE IS UNDER AN EXTENDED WARRANTY THAT CLEARLY COVERS THESE PROBLEMS. I WOULD BE HAPPY TO EMAIL THE VIDEOS, BUT THEY ARE NOT IN THE SUPPORTED FORMAT AND LIKELY LARGER THAN 5MB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110594July 10, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
SINCE I PURCHASED THE VEHICLE THE SERVICE AIR BAG LIGHT HAS BEEN ON, NOW THE TRANSMISSION HOT IDLE ENGINE LIGHT IS POPPING ON AND ALSO SERVICE THE TRACTION CONTROL LIGHT AND SERVICE STABILITRAK LIGT IS COMING ON. ME MY FAMILY HAD TAKEN A VACATION TO FLORIDA AND THE TRANSMISSION BEGAN TO STARTLE ALL THE WAY BACK TO TENNESSEE LEAVING US IN A DEVASTATED SITUATION . I WAS HOPING THERE WAS A RECALL ON THE TRANSMISSION AND AND AIR BAGS THIS IS VERY DANGEROUS AS MANY OTHERS HAS COMPLAINED ABOUT THE SAME ISSUES IN THE PAST CONCERNING THEIR 2008 ACADIA VEHICLES THIS VEHICLE WAS IN MOTION ON A CITY EXPRESSWAY WITH A HIGH VOLUME OF FAST MOVING TRAFFIC. I WENT TO AUTO ZONE AND O' REILLY AUTO PARTS TO HAVE CHECK ENGINE TEST AND THE FOLLOWING CODES APPEARED DTC P2762 TORQUE CONVERTER CLUTCH,P0700 AUTOMATIC TRANSMISSION CONTROL,P0171 FUEL CONTROL SYSTEM. AND COMPUTER ERROR. I DON'T KNOW IF THIS VEHICLE EVER ME RECALL BUT I FEEL ME MY FAMILY COULD HAVE BEEN SEVERELY INJURED AS THE FAST MOVING VEHICLE WAS COMING BEHIND US AS OUR VEHICLE LOST POWER AND CONNECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110250July 9, 2018
SEATS
MANUAL DRIVERS SEAT WILL NOT STAY UP.I SET THE SEAT HIGH SO I CAN SEE.GOING DOWN THE ROAD HITTING NORMAL BUMPS ,THE SEAT SLOWLY SINKS ALL THE WAY DOWN.DEALERSHIP TRIED FIXING BUT IT DID NOT WORK.HAVE RECORD OF REPAIRS JUST IN CASE THIS CAUSES ME TO HAVE A ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110151July 9, 2018
AIR BAGS
STARTING VEHICLE AIR BAG LIGHT CAME ON AND STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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