GMC Acadia Complaints

5,595 consumer complaints on file.

#11124545September 5, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE GEAR SHIFTER SEIZED AND WAS UNABLE TO MOVE INTO PARK. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 09V073000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. **TR CONSUMER STATED TRANSMISSION SHIFT CABLE FAILED AFTER A FEW DAY OF DIFFICULTY PUTTING SHIFTER INTO P PARK. ULTIMATELY WAS UNABLE TO PUT THE CAR IN PARK AT ALL. IF I KEPT DRIVING AND THERE WAS AN ISSUE WITH THE TRANSMISSION AND NOT PROPERLY SHIFTING - VERY DANGEROUS. UPDATED 11/1/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124559September 5, 2018
EXTERIOR LIGHTING
HEADLIGHT ILLUMINATION IS LIMITED AND PREVENTS DRIVER'S ABILITY TO SEE UPCOMING ROAD CONDITIONS, CURVES, ELEVATION, ANIMALS OR HUMANS IN THE ROAD AND HAZARDS. WITHOUT TURNING ON THE HIGH BEAMS. THERE IS A DISTINCT CUT OFF OF LIGHT AT THE TOP OF THE AREA ILLUMINATED THAT IS NOT COMMONLY SEEN IN OTHER VEHICLES AND THIS LIMITS HOW FAR AHEAD YOU ARE ABLE TO SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124619September 5, 2018
POWER TRAIN
HAD MY TRANSMISSION FAIL WHILE CAMPING IN THE MOUNTAINS WITH ZERO CELL PHONE SERVICE. CHECK ENGINE LIGHT CAME ON AT 121,657 MILES, THEN DETERIORATED UNTIL IT WOULD NO LONGER MOVE WHEN PRESSING ON THE GAS PEDAL. TAKEN TO THE LOCAL DEALER TOLD ME THAT THE TRANSMISSION NEEDS COMPLETE REPLACEMENT TOTALLING 4.5K. GMC REFUSED TO ASSIST ME IN ANY MANNER TOWARDS THE BILL EVEN THOUGH THIS IS A VERY KNOWN ISSUE WITH THIS MAKE OF VEHICLE. THERE NEEDS TO BE A RECALL ON THESE TRANSMISSIONS AS IT IS A DEALER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124260September 4, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING 50 MPH, THE VEHICLE SLOWED DOWN AND STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INSTRUCTED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123963September 1, 2018
ENGINE, STEERING
OUR VEHICLE ONLY HAS 86K MILES AND THE RACK AND PINION IS LEAKING HEAVILY. THE DEALER STATED THAT THIS IS A KNOWN ISSUE, BUT IT IS OUT OF WARRANTY. SOMETIMES, THE POWER STEERING CUTS OUT AND IT IS VERY DIFFICULT TO MOVE THE STEERING WHEEL. WE BELIEVE THAT THIS IMPOSES SERIOUS RISK WHILE DRIVING AND THE PROBLEM CAN HAPPEN AT ANY TIME. THERE IS NO REPEATABLE SCENARIO TO DEMONSTRATE THE FAILURE. IT IS RANDOM. THE FRONT ENGINE COVER ALSO LEAKS OIL HEAVILY. THE DEALER ALSO STATED THIS IS A KNOWN ISSUE. THIS COULD RESULT IN RAPID ENGINE OIL LOSS AND ENGINE FAILURE WHILE DRIVING. I TOOK THE VEHICLE TO THE DEALER YESTERDAY FOR INSPECTION. UNFORTUNATELY NO PICTURES WERE TAKEN, BUT THEIR TWO TECHNICIANS INSPECTED THE VEHICLE AND AGREED ON THE KNOWN ISSUES. THE SERVICE ADVISOR ALSO AGREED ON THE KNOWN ISSUES. I INQUIRED ABOUT GM HELPING WITH THESE KNOWN ISSUES, BUT THE DEALER STATED THAT THEIR DISTRICT AFTERSALES MANAGER WAS NOT KIND OR HELPFUL AND WOULD REVERT TO GENERAL MOTOR'S ONLINE GOODWILL CALCULATOR. HE ACCESSED THE ONLINE SYSTEM WHICH DETERMINED MY VEHICLE WAS OUT OF WARRANTY AND/OR COVERAGE AND THAT THERE WAS NO GOODWILL AVAILABLE TO USE FOR MY VEHICLE. WE'RE NOT LOOKING FOR GOODWILL, BUT RATHER FOR GM TO REPAIR THESE HIGH RISK PRODUCT FAILURES. SINCE THESE COMPONENTS WEAR WITH USE, NOT TIME, WE FEEL THAT WITH OUR LOW USAGE, THESE COMPONENTS SHOULD NOT HAVE FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123969September 1, 2018
ELECTRICAL SYSTEM
CORRODED FUSE BLOCK CAUSES THE SUV TO NOT START PERIODICALLY AND REQUIRES SEVERAL ATTEMPTS BEFORE STARTING. I RESEARCHED AND THIS IS A COMMON PROBLEM WITH WINDSHIELD AND SUNROOF DRAINS. VERY EXPENSIVE FOR OWNER TO BARE COSTS TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123881August 31, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
IMMEDIATELY AFTER FILLING THE TANK WITH GAS, I STARTED THE ENGINE AND IT ACCELERATED TO FULL CAPACITY. THE ENGINE HAD MADE CLICKING SOUNDS, AND OTHER SOUNDS WHEN IT STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123787August 31, 2018
WHEELS
GOODYEAR FORTERA HL P255/65R18 109S TIRES - MY CAR WAS PARKED YESTERDAY FOR A SHORT TIME WHEN THE REAR RIGHT TIRE DEFLATED FOR NO REASON. THE SPARE WAS PUT ON THE CAR AND DRIVEN 10 MILES HOME. TODAY THE VEHICLE WAS DRIVEN TO THE TIRE REPAIR SHOP TO BE LOOKED AT BECAUSE THERE WAS A STRAIGHT CRACK IN THE CENTER OF THE TREAD. AS THE CAR WAS SLOWED DOWN TO TURN IN THE TIRE SHOP THE LEFT TIRE "POPPED" AND DEFLATED. UPON INSPECTION OF THIS TIRE, THE SAME STRAIGHT CRACK IN THE CENTER OF THE TIRE IS CONFIRMED. GOODYEAR RECALLED THIS TIRE FOR THIS SAME ISSUE AND THE TIRE NEEDS INVESTIGATED FOR ADDITIONAL PRODUCTION TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123749August 31, 2018
ENGINE
2012 GMC ACADIA. CONSUMER WRITES IN REGARDS TO FAILED TIMING CHAIN. *LD THE CONSUMER WAS INFORMED THE ENGINE NEEDED TO BE REPLACED.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123374August 30, 2018
AIR BAGS, SEAT BELTS
THE PASSENGER SEAT SEATBELT AND AIRBAG LIGHTS COME ON WHEN NO ONE IS IN THE SEAT, OR WHEN SOMETHING VERY LIGHT, SUCH AS A COKE CAN IS IN THE SEAT. THIS CAN HAPPEN AT ANY POINT DURING A TRIP, AND I HAVE TO BUCKLE THE SEATBELT TO STOP THE WARNING BELL. IT MAKES ME NERVOUS THAT THE SEAT IS SO SENSITIVE, AND I FEAR THE AIRBAG MAY BE SENSITIVE AS WELL. I MAKE MY DAUGHTER SIT IN THE BACK, BECAUSE I'M CONCERNED FOR HER SAFETY. THE VEHICLE CAN BE STATIONARY OR IN MOTION WHEN THIS HAPPENS. IT USED TO HAPPEN RANDOMLY, BUT IT'S BEEN HAPPENING EVEN IF NOTHING IS IN THE SEAT THE LAST FOUR DAYS. THERE HAS BEEN NO RECALL ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123385August 30, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THERE IS A RECALL ON THE CONVERTRR POST THAT CAUSES THE ENGINE TO SEIZE UP AND PULL TO GO INTO THE ENGINE.. WHEN STARTED NOTHING COMES OUT OF THE EXHAUST PIPES AS THEY ARE CLOGGED MAKING IT DANGEROUS TO OPERATE.. THE RECALL IGNORAMUS THIS YEAR, MAKE AND MODEL FOR THE SAME PROBLEM HOWEVER AFTER CONTACTING GMC REPEATEDLY THEY SAY THAT IT DOESN'T INCLUDE THIS EXACT VIN..I HAVE ALREADY HAD THE ENGINE REPLACED ONCE DUE TO THIS PROBLEM AND THER DEALER FAILED TO DIAGNOSE IT PROPERLY AND ACKNOWLEDGE THAT IT HAD THE SAME PROBLEM AS THE RECALL IN OTHER VEHICLES OFTHE SAME MAKE AND MODEL... THE VEHICLE SIZES UP AT ANY RATE OF SPEED AND THE EXHAUST IS CLOGGED MAKING THE VEHICLE DANGEROUS TO OPERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123398August 30, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
I HAVE REQUESTED AT LEAST 4 TIMES FOR REPAIR OF MY CAR 2017 ACADIA. SEVERAL CAUTION LIGHT ON THE DASHBOARD COMES ON INCLUDING THE ENGINE SENSOR(MALFUNCTION INDICATOR LAMP). WHILE DRIVING THE CAR IT LOOSES POWER TO ACCELERATE. WHEN PRESSING THE GAS PEDAL THE CAR STALLS. THIS ISSUE HAS HAPPENED ON BOTH THE HIGHWAY AND CITY. THERE HAVE ALSO BEEN TIMES WHEN TURNING INTO A PARKING LOT I HAVE FELT SOME VIBRATION. ADDITIONALLY, THE CAR DASHBOARD GIVES OUT COMMANDS FOR PUTTING THE CAR IN PARK AFTER IT IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123433August 30, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
8/28/18 - VEHICLE UNEXPECTEDLY HAD JERKING/SHAKING AT AROUND 40MPH WITH VARIOUS SERVICE MESSAGES - STABILITRAK, TRACTION ON, TRACTION OFF, AND ALL WHEEL DRIVE. TRACTION SKID LIGHT ILLUMINATED. ONCE ABOVE 40 MPH, NO MORE JERKING. SPEEDOMETER WAS FLYING UP AND DOWN INTERMITTENTLY AS WELL. ONCE PARKED AND SHUT OFF FOR AN HOUR, I STARTED VEHICLE AND NO ISSUES. DROVE IT TO REPAIR SHOP AND THEY WERE UNABLE TO REPLICATE THE ISSUE. IT DEFINITELY FELT LIKE THE VEHICLE WANTED TO STALL. NOW I'M NERVOUS TO DRIVE IT BECAUSE I'M SURE IT WILL HAPPEN AGAIN UNEXPECTEDLY. THIS OCCURRED ON LOCAL STREETS WITH 45 MPH SPEED LIMITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123474August 30, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
THIS IS THE WORST VIECHLE WE HAVE EVERY BOUGHT. YOU NAME IT AN IT HAS GONE WRONG. TRANSMISSION TWICE, TIMING, POWER STEERING, TAILGATE, WE HAVE NEVER PULLED ANYTHING WITH OUR CAR. WHEN IT RAINS THE STEERING LOCKS UP.. ONE MINUTE WE ARE GOING 70 AND BAM THE CAR TURNS OFF. I CAN KEEP GOING. GMC PRETTY MUCH JUST SAID OH WELL. THIS HAVE HAPPENED SO MANY TIMES I LOST TRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123477August 30, 2018
POWER TRAIN, STEERING, SUSPENSION
WORST VEHICLE EVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123363August 29, 2018
ELECTRICAL SYSTEM
I PUT MAY 6TH AS I HAVE VIDEO OF THE DASHBOARD. I GET TRACTION CONTROL, STABILITRAK AND REDUCED ENGINE POWER. I HAD IT IN THE SHOP IN APRIL FOR THIS ISSUE. THEY COULDN'T DUPLICATE IT SO I TOOK VIDEO. THE ONLY CODE THEY COULD GET WAS REPLACEMENT OF THE ECM. THE DEALERSHIP SAID WE COULD REPLACE TWO RELAYS THAT CONTROL THE VOLTAGES OR THE ECM. THEY DIDN'T KNOW WHAT WAS WRONG WITH AND JUST WANTED IN THEIR WORDS THROW PARTS AT IT. MY HUSBAND BOUGHT THOSE GM RELAY PARTS AND REPLACED THEM. HE CLEANED THE THROTTLE BODY. THESE ITEMS DID NOT FIX IT AND PROBLEMS CONTINUED. CAR LEFT HIM SIT AND WOULDN'T TURN BACK ON. CAR WAS TOWED TO DEALER. THE ECM WAS REPLACED ON AUGUST 23RD FOR $530 PLUS AN OIL CHANGE. I PICKED THE CAR UP ON THE 24TH. I DROVE TO WORK FINE. I LEFT WORK AND WITHIN 5 MINUTES OF DRIVING THE CAR HAD THE SAME ERROR MESSAGE. THIS WAS LATE FRIDAY SO DEALER WAS CALLED MONDAY MORNING. THEY COULDN'T SEE MY CAR FOR A WEEK BECAUSE THE ORIGINAL TECHNICIAN AT TRAINING AND VACATION. HOWEVER, CAR DIED ON MY HUSBAND ON THE 28TH AND CAR GOT TOWED. NOW THEY WANT ME TO SPEND ANOTHER $500+ DOLLARS TO REPLACE THE PRIMARY FUSE BOX. NOTE A NEW TECHNICIAN IS LOOKING AT THE CAR WITH THE PREVIOUS TECHNICIAN ON VACATION. THIS TECHNICIAN REMEMBERED A SIMILAR INCIDENT AND THEY REPLACED THE PRIMARY FUSE BOX. NO ERROR CODE DIAGNOSTIC JUST A HUNCH. DO THESE TECHNICIANS THAT WORK IN THE SAME DEALERSHIP NOT TALK TO EACH OTHER? MY GMC SERVICE LIAISON SAYS I AUTHORIZED THE ECM REPLACEMENT SO I WON'T GET MONEY BACK ON THAT WORK. I TRUSTED WHAT THEY SAID. THEY FELT THIS WAS GOING TO FIX THE PROBLEM. HOW CAN I TRUST THEM ON THIS. EXTREMELY FRUSTRATED. THERE WAS A RECALL ON OTHER GM MODELS BUT NOT THIS ONE FOR SIMILAR ISSUES. SEEMS GM HAS A PROBLEM THAT HASN'T BEEN RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122883August 28, 2018
ELECTRICAL SYSTEM, ENGINE
UNDER 100K MILES AND ENGINE JUST BLEW UP WITH OUT WARNING ONLY HAD THE CAR FOR 3 YRS PRIOR WHEN WE FIRST GOT IT WE HAD ISSUES WITH THE DVD CD PLAYER HAD TO REPLACE IT AND AFTER 1 YR IT WENT OUT AGAIN. HAD ISSUES WITH HEADLIGHT BULB BEING REPLACED THEN BLOWING OUT. THE BIG PROBLEM NOW IS THE ENGINE AND THE CAR NOT RUNNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123005August 28, 2018
AIR BAGS
SERVICE AIRBAG LIGHT IS ON. AIRBAGS WILL LIKELY NOT DEPLOY IN THE EVENT OF A CRASH. NHTSA SHOWS A RECALL ON THIS ITEM FOR ALL 2012 ACADIAS; HOWEVER, MY VIN DOES NOT SHOW UP AS A PENDING RECALL. GMC DEALER AND GMC BOTH DECLINE TO ADDRESS ISSUE AS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123096August 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, UNKNOWN OR OTHER
DRIVING ON HIGHWAY AND LOSS ALL POWERS TO TRANSMISSION AT 65MPH. CAR WOULD NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122763August 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THERE IS A PROBLEM WITH THE IGNITION COIL FAILURE. THE VEHICLE DESIGN HAS CLOSE PROXIMITY CATALYTIC CONVERTERS CAN RESULT IN ACCELERATED CONTAMINATION FOR THE UN BURNED FUEL ENTERING THE CATALYTIC CONVERTERS RESULTING IN ENGINE OR CONVERTER ASSEMBLY FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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