GMC Acadia Complaints

5,595 consumer complaints on file.

#11142454October 24, 2018
ENGINE, POWER TRAIN
THESE SYMPTOMS STARTED OVER 2 YEARS AGO AND IS VERY INTERMITTENT. DRIVING ON THE HIGHWAY, THE VEHICLE SUDDENLY LOSES POWER, UNABLE TO ACCELERATE AND THE TRANSMISSION WILL NOT SHIFT OUT OF HIGH GEAR. THE DECREASE IN SPEED IS SIGNIFICANT ENOUGH THAT ON NOW 3 OCCASIONS THE VEHICLE HAS ALMOST NEARLY BEEN REAR-ENDED. ADDITIONALLY, ON THE INSTRUMENT PANEL THE FOLLOWING INDICATORS AND MESSAGES OCCUR: - "CHECK ENGINE LIGHT" - "TRACTION CONTROL OFF" - "ENGINE POWER IS REDUCED" - "SERVICE TRACTION CONTROL" - "SERVICE STABILITRAK" ADDITIONAL SYMPTOMS: - LOSS OF POWER STEERING - LOSS OF POWER BRAKES ONCE VEHICLE IS TURNED OFF AND SITS FOR A FEW MINUTES. THE VEHICLE WILL START AND ALL OF THE SYMPTOMS ABOVE WILL GO AWAY WITH THE EXCEPTION SOMETIMES OF THE CHECK ENGINE LIGHT. THIS INDICATOR GOES OFF AFTER VEHICLE HAS SAT OVERNIGHT. NOTE THIS OCCURS VERY INFREQUENTLY...SOMETIMES MONTHS IN BETWEEN. AUGUST 2018, DEALERSHIP (CHEV AUTOMATION NORTH, DENVER, CO) DIAGNOSED AS TRANSMISSION PROBLEM. PAID $5800 FOR REPLACEMENT. OCTOBER 22, 2018, ALL OF THE SYMPTOMS DESCRIBED ABOVE OCCURRED AGAIN WHILE ON HIGHWAY NEARLY CRASHING THE VEHICLE. WIFE NOW REFUSES TO DRIVE THE CAR AGAIN. THIS VEHICLE IS TOTALLY UNSAFE. IT IS UNFORTUNATE THAT A FATAL ACCIDENT MUST OCCUR BEFORE ANY REAL ATTENTION IS MADE TO FIXING A PROBLEM OF THIS MAGNITUDE WITH GM VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141938October 22, 2018
AIR BAGS
PREMATURE AIRBAG DEPLOYMENT I WAS JUMPING THE ACADIA FROM OUR 2012 FORD FUSION DUE TO A NO START - NO CRANK ISSUE. THE ACADIA'S BATTERY WAS COMPLETELY DISCHARGED, SO I PLACED JUMPER CABLES ONTO THE POSITIVE END FROM THE FUSE BOX AND THE GROUND TERMINAL. THE ACADIA'S HORN WORKED, INDICATING ELECTRICAL POWER, SO I TRIED TO CRANK IT BUT IT DID NOT CRANK. I TURNED THE IGNITION KEY TO THE OFF POSITION AND SAT IN THE DRIVER'S SEAT FOR LESS THAN A MINUTE BEFORE THE DRIVER AIRBAG SUDDENLY DEPLOYED. THE PASSENGER AIRBAG DID NOT DEPLOY. BEFORE THIS HAPPENED, THE ACADIA'S ALTERNATOR WAS REPLACED BACK IN JULY OR AUGUST. THE CAR DROVE FINE FOR ABOUT A MONTH BEFORE THE CHARGING SYSTEM FAILED AND THE CAR WOULD NOT START AGAIN. THE CAR SAT IN THE YARD FOR ABOUT A MONTH BEFORE I TRIED TO JUMP IT OFF THE FIRST TIME. THE CAR DID START, BUT IT DIED ABOUT 5 MINUTES LATER. THE CAR SAT IN THE YARD FOR WEEK BEFORE I TRIED TO START IT AGAIN. THIS IS WHEN THE AIRBAG DEPLOYED. ONE MORE THING: THE ACADIA LEAKED FROM THE SUNROOF, AND THE INSIDE OF THE CAR WAS WET. I DON'T KNOW IF THIS COULD HAVE CAUSED AN ISSUE WITH THE ELECTRONICS. ATTACHED ARE PICTURES AFTER THE AIRBAG DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141946October 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
I LEASED MY 2009 GMC ACADIA ALMOST 2 YEARS AGO, IT HAS BEEN A NIGHTMARE. I BOUGHT AS IS SO DEALER WOULD NOT RETURN MY CALLS THAT HAD ANYTHING TO DO WITH PROBLEMS. FIRST, NOT EVEN 3 WEEKS AFTER I LEASED THE VEHICLE THE ELECTRICAL SYSTEM STARTED TO GO, MY DRIVER WINDOW STOPPED WORKING, MY BACK HATCH WELL I CAN'T EVEN OPEN IT BECAUSE THERE IS NO KEY TO OPEN NOR IS THERE A BUTTON ANYWHERE THE MECHANICS SAID I NEED TO TAKE IT TO AN ELECTRICAL MECHANIC...WONDER HOW MUCH THAT WILL COST?, MY STABILTRAK SYSTEM CONSTANTLY FLASHES. THE ENGINE BURNS UP TOO MUCH OIL EVEN AFTER AN OIL CHANGE WITHIN 3WEEKS I NEED TO PUT OIL, I DO NOT DRIVE FAR NOR ALOT. TO WORK AND BACK. IT WILL COST MORE TO FIX THIS TRUCK THAN WHAT IT IS WORTH NOW I'M STUCK WITH $5,000 LEFT ON A VEHICLE THAT IS A PIECE OF POOP. WHEN I DRIVE THE TRUCK PULLS AS IF THE ENGINE CANNOT GET THE TRUCK GOING. I CAN'T TURN OFF THE TRUCK WHILE PUTTING GAS BECAUSE THE VEHICLE WONT TURN OVER ONCE THE GAS HAS BEEN PUT IN AND STARTED. THE MECHANIC SAID ITS THE TRANS EVAP SYSTEM. I DONT UNDERSTAND HOW GMC CAN GET AWAY WITH MANUFACTURING VEHICLES LIKE THIS WITH NO CONCERN FOR THE CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141947October 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY SON WAS DRIVING DOWN HWY 281 AND ALL OF A SUDDEN LOCKS STARTED GOING UP AND DOWN LIKE CRAZY, TRACTION CONTROL, STABILITY TRACK, ENGINE LIGHT ALL CAME ON AND CAR WOULD NOT ACCELERATE. THANK GOODNESS MY FIANC WAS WITH HIM AND THEY MANAGED TO GET HOME SAFELY. THE NEXT DAY ALL THE SAME THINGS ABOVE PLUS BACKUP CAMERA NOT WORKING AND WHEN IT PARK, THE BOX AROUND P KEPT FLASHING ON AND OFF. NOW CAR WON'T ACCEL HARDLY AT ALL. THIS IS VERY DANGEROUS WHEN YOUR OUT ON ROADS. THERE'S NEEDS TO BE A RECALL AND GMC NEEDS TO TAKE CARE OF THEIR CUSTOMERS BEFORE SOMEONE GETS KILLED! I HAVE SEEN SEVERAL POSTS WITH THE SAME ISSUES SO WHAT IS TAKING GMC SO LONG TO FIX THEIR PROBLEMS ON VECHICLES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141664October 21, 2018
UNKNOWN OR OTHER
DOES NOT ALWAYS RECOGNIZE THAT IT IS ALREADY IN PARK AND WILL ALERT ME TELLING ME TO PUT IT INTO PARK. WILL NOT SHUT OFF THE LIGHTS/RADIO/ETC. BECAUSE IT DOES NOT 'THINK' IT'S IN PARK WHEN IT IS. I HAVE RESEARCHED THIS AND IT SEEMS MANY OTHER ACADIA OWNERS HAVE EXPERIENCED THIS AND HAD TO PAY OUT OF POCKET FOR ITS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141114October 17, 2018
ELECTRICAL SYSTEM
I PURCHASED A NEW 2017 GMC ACADIA ON DECEMBER 14TH 2017. ON OCTOBER 11TH 2018, MY ACADIA WAS RENDERED COMPLETELY DISABLED BY A WHAT HAS BEEN DESCRIBED BY THE DEALERSHIP AS A " DEAD BATTERY" I WAS ALMOST LOCKED IN THE VEHICLE BECAUSE THE ENTIRE ELECTRICAL SYSTEM FAILED AND THE ELECTRONIC LOCKS WOULD NOT OPERATE. THERE WAS NO PREVIOUS INDICATION, NOTIFICATION OR WARNING BY THE VEHICLE AND MONITORING SERVICE OR OF AN IMPENDING BATTERY FAILURE OBVIOUSLY, A 10 MONTH OLD BATTERY IN A NEW CAR SHOULD NOT BE COMPLETELY DRAINED AFTER ONLY 10 MONTHS OF OWNERSHIP ( LEADING ME TO BELIEVE THERE MAY BE MORE AT PLAY THAN JUST A BAD BATTERY). HAD THIS HAPPENED ANYWHERE ELSE BESIDES MY DRIVEWAY, IT WOULD HAVE BEEN A MAJOR ISSUE. THE VEHICLE WAS THEN TOWED TO THE NEAREST AUTHORIZED GMC REPAIR FACILITY. THE DEALERSHIP RAN DIAGNOSTIC TESTS OF THE ELECTRICAL SYSTEM AND FOUND NOTHING WRONG, BUT THIS STILL LEAVES ME WITH DOUBTS ABOUT THE RELIABILITY OF THE VEHICLE AND INTEGRITY OF THE ELECTRICAL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140212October 14, 2018
POWER TRAIN
THE CAR SHUTTERS INTERMEDIATELY WHEN DRIVEN AT HIGHER POSTED SPEED LIMITS. FROM ABOUT 40/45 MILES PER HOUR UP TO ABOUT 60 MILES AN HOUR. THE VIBRATION SHAKES THE ENTIRE VEHICLE. LETTING OFF THE GAS OR ACCELERATION WILL STOP IT, BUT GO BACK TO A STEADY SPEED, AND IT RETURNS. HAVE KEPT UP WITH SERVICE AND THE VEHICLE IS IN TREMENDOUS CONDITION, BUT THIS CONDITION IS PRESENT IN ALL WEATHER AND TEMPERATURES AND SEEMS TO NOT HAVE A CURE. HAVE REPLACED ALL POSSIBLE CAUSES, INCLUDING TORQUE CONVERTER AND POSSIBLE SENSORS. HAS NOT GONE AWAY. NOTED THAT OTHER OWNERS HAVE POSTED SIMILAR/SAME COMPLAINTS ON THE SAME YEAR AND MAKE. SAME COMPLAINT WITH SISTER CAR 2011 SATURN OUTLOOK. THERE IS A PROBLEM WITH THE DRIVE TRAIN AND NEEDS TO BE FIXED. UNDERSTAND SOME PEOPLE HAVE FOUND A DAMAGED "D PLATE" IN THE TRANSMISSION-BUT REPLACING THE PART HAS RESULTED IN THE PART FAILING AGAIN AND THE PROBLEM RETURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139956October 12, 2018
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE DID NOT OPEN INITIALLY, BUT LATER SLAMMED DOWN WITHOUT WARNING. THE CONTACT STATED THAT THE LIFTGATE FELL DOWN ON THE DRIVER AND KNOCKED HIM TO THE GROUND. IT WAS UNKNOWN IF THE DRIVER WAS INJURED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139975October 12, 2018
AIR BAGS
THE AIR BAG SENSOR IN THE PASSENGER SEAT WOULD WORK INTERMITTENTLY WITH THE PASSENGER IN THE SEAT FOR ABOUT 3 WEEKS, BUT IS NON-FUNCTIONAL NOW (DOES NOT DETECT THE PRESENCE OF AN OCCUPANT IN THE PASSENGER SEAT) RESULTING IN THE PASSENGER AIR BAG BEING DISABLED AT ALL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140019October 12, 2018
UNKNOWN OR OTHER
THE POWER LIFT GATE ISN'T WORKING PROPERLY. WHEN I PRESS THE BUTTON, IT GOES UP AND THEN GOES DOWN RIGHT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139643October 11, 2018
UNKNOWN OR OTHER
ATTENTION NEEDED - SHIFT TO PARK MESSAGE ON DIC VEHICLE IS IN PARK VEHICLE WON'T SHUT OFF STAYS IN ACCESSORY MODE CANNOT LOCK VEHICLE VEHICLE IN STATIONARY MODE - HAPPENS 20% OF TIMES PARKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139636October 11, 2018
SEAT BELTS
IN SHORT, THE BUCKLE SPRING OR SUSPENSION DISCONNECTED OR COLLAPSE. WENT TO BUCKLE THE BELT IN AND IT WOULD NOT LATCH. THERE IS A RECALL NOTED FOR 2014 GMC ACADIA SEAT BELTS AND WE ARE BEING TOLD OUR VEHICLE THAT IS A 2014 GMC ACADIA PURCHASED 04/2014 IS NOT WITHIN THAT RECALL. HOW DOES THE BUCKLE JUST DISCONNECT? WE'VE HAD CARS OLDER THAN THIS WITH ABSOLUTELY NO ISSUES. BEING CHARGED $200-$300 FOR THIS. 2014 GMC ACADIA RECALL - #14V266000 RECALL FOR SEAT BELTS GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2014 BUICK ENCLAVE VEHICLES MANUFACTURED APRIL 14, 2008, THROUGH MAY 14, 2014, CHEVROLET TRAVERSE VEHICLES MANUFACTURED JUNE 6, 2008, THROUGH MAY 14, 2014, AND GMC ACADIA VEHICLES MANUFACTURED APRIL 9, 2008, THROUGH MAY 14, 2014, AND 2009-2010 SATURN OUTLOOK VEHICLES MANUFACTURED APRIL 14, 2008, THROUGH MARCH 18, 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139662October 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, SEATS
THE SERVICE STABILTRAK NOTIFCATION KEEPS COMING ON AND SHUTTING OFF ON ITS OWN WHILE IN MOTION ON A STREET AND IT HAS ALSO HAPPENED WHILE ON THE HIGHWAY. IT HAS OCCURRED AT DIFFERENT SPEEDS AND SEVERAL TIMES WITH DIFFERENT PEOPLE DRIVING.THE DEALERSHIP CAN'T FIGURE OUT WHY AND IT DOESN'T SHOW IT EVEN CAME ON AT ALL. WHEN IN MOTION ON A STRRET GOING 46MPH THE CAR TRIED TO AUTO CORRECT PULLING ME OUT OF MY LANE BY ITSLEF. IT WAS A STRAIGHT STREET WITH NO CURVES WHERE THIS OCCURRED. THANK GOD THERE WASNT A CAR IN THE LANE NEXT TO ME. THE SIDE MIRRORS RESET THEMSELVES ALL THE TIME. IF I MOVE THE SEAT AND THEN HIT THE MEMORY BUTTON SO IT WILL GO TO THE SET POSITION THE SEAT DOESN'T MOVE AT ALL. I HAVE HAD RENTAL CARS MORE THAN MY ACADIA THE PAST 2MONTHS WHILE THE DEALERSHIP TRYS TO GET THESE ISSUES FIXED. I LOVE THE CAR BUT AM GETTING MAD WITH ALL THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139379October 10, 2018
STEERING
SHORTLY AFTER I PURCHASED MY ACADIA 2 YEARS AGO MY POWER STEERING PUMP STARTED WHINING. WHEN THE BELT OR PUMP GETS WET THE POWER STEERING ITSELF GOES OUT UNEXPECTEDLY FOR A FEW SECONDS. I HAVE HAD THE SYSTEM FLUSHED THINKING MAYBE JUST AIR BUBBLES... IT WOULD BE GOOD FOR 2-3 DAYS AND RIGHT BACK TO ITS SAME ROUTINE AGAIN! ITS IRRITATING READING EVERYONE ELSE COMPLAINTS WITH THEIR 13' ACADIA POWER STEERING ISSUES AND GM HAS STILL NOT DONE ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139547October 10, 2018
AIR BAGS
WHILE DRIVING MY ACADIA SOUTH ON INTERSTATE 5 IN WASHINGTON, THE DASHBOARD "SERVICE AIR BAG" LIGHT CAME ON, AND WOULD NOT SHUT OFF. I TOOK THE CAR TO MY GMC DEALER. THE SERVICE DEPARTMENT TOLD ME THAT THERE WERE NO RECALLS, THE FACTORY WARRANTY HAD EXPIRED, AND MY EXTENDED WARRANTY DID NOT COVER AIRBAGS. I AM QUITE DISAPPOINTED THAT THIS ELECTRICAL PROBLEM IS NOT COVERED AND WILL COST ME OVER $400.00 TO HAVE REPAIRED. THE DEALER SAID THE CAUSE WAS A PROBLEM WITH THE CONNECTIONS UNDER THE PASSENGER SEAT, THAT THE GMC TECHNICIAN HAD TO CUT AND RESOLDER THE CONNECTIONS AND REATTACH THEM, IN ORDER TO SOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139191October 9, 2018
ELECTRICAL SYSTEM, POWER TRAIN
WHEN THE VEHICLE IS PARKED AFTER DRIVING AND THE PLACED IN PARK, THE VEHICLE FAILS TO RECOGNIZE THAT IS IN "PARK". THIS CAUSES THE INTERIOR ACCESSORIES TO REMAIN RUNNING AS THOUGH THE VEHICLE IS RUNNING EVEN WHEN THE ENGINE IS OFF. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY. FROM REVIEW OF INFORMATION, THIS IS A KNOW MANUFACTURING DEFECT FROM GM. WHEN GM WAS CONTACTED TO HAVE REPAIRED IN THE VEHICLE WE WERE INFORMED THAT THEY CANNOT WARRANTY THEIR VEHICLES FOREVER AND IT WOULD NOT BE REPAIRED. THIS SEEMS TO BE AN INAPPROPRIATE RESPONSE FOR AN ISSUE THAT IS NOT A WARRANTY ITEM BUT HAS BEEN PUBLISHED AS A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139213October 9, 2018
ENGINE
MY TIMING CHAIN WAS REPLACED UNDER WARRANTY 4 YEAR AND 50,000 MILES AGO. NOW I AM HAVING TO REPLACE IT AGAIN. I CONTACT GMC ABOUT RECALL10287 PREMATURE CHAIN WEAR FOR REPROGRAMMING OF THE ENGINE CONTROL MODULE. I WAS TOLD THIS DOES NOT APPLY TO MY YEAR AND THERE WAS NO PART LISTED BECAUSE IT JUST A GENERAL STATEMENT. NOT SURE WHERE TO GO FROM HERE. HERE IS MY CASE # FOR GMC 8-4704107640. I AM STILL AWAITING THE PART INFORMATION FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139227October 9, 2018
STRUCTURE:BODY
PAINT IS PEELING FROM THE HOOD OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139242October 9, 2018
AIR BAGS, POWER TRAIN, UNKNOWN OR OTHER
MY TRANSMISSION HAS BEEN ACTING UP SINCE 50,000 MILES A/C ACTING UP SINCE 70,000 MILES AIR BAG LIGHT KEEPS COMING ON DEALERSHIP WANTS TO CHARGE ME FOR WARRANTY WORK ONE DEALERSHIP REFUSE TO WORK ON MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139262October 9, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SHIFT TO PARK STAYS ON WHEN PLACING MY VEHICLE INTO PARK. THIS DOES NOT ALLOW THE ELECTRONICS TO SHUT OFF INDEFINITELY RESULTING IN A DEAD BATTERY. GMC HAS STATED THAT THIS IS NOT A RECALL AND THAT BECAUSE I AM OUT OF MY WARRANTY THIS IS NOT COVERED. AFTER READING MULTIPLE FORUMS THERE ARE HUNDRED OF PEOPLE WITH THIS SAME ISSUE FROM 100MILES TO 60K+ AND GM HAS REFUSED TO MAKE THIS A RECALL. SOMEONE DID STATE THAT THEY GOT THEIR SHIFT ASSEMBLY REPLACED AND IT FIXED THE PROBLEM. VERY DISAPPOINTED WITH GM AND NOT STANDING BEHIND AN ISSUE THAT IS CLEARLY A DEFECT FROM THE MANUFACTURE. THEY ALSO ARE HAVING THE SAME ISSUES WITH CADILLAC STEMMING FORM THEIR TENNESSEE PLANT. BUYERS BEWARE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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