GMC Acadia Complaints

5,595 consumer complaints on file.

#11152044November 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ONCE THE VEHICLE WAS RESTARTED, IT RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ART MORAN BUICK GMC (29300 TELEGRAPH RD, SOUTHFIELD, MI 48034, (800) 224-2570) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152058November 16, 2018
EXTERIOR LIGHTING
DRIVING AT NIGHT , IF IT IS RAINING, HEADLIGHTS ARE NOT BRIGHT ENOUGH. SO BAD IT'S LIKE THERE NOT ON. THESE PROJECTION LIGHTS ARE USELESS. I HAVE HAD TWO NEAR MISSES BECAUSE OR THIS PROBLEM THE OLDER STYLE LIGHTS WERE SO MUCH BETTER, MY TRUCK HAS THE OLDER STYLE H4 BULBS AND THEY ARE SO MUCH BRIGHTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150839November 11, 2018
UNKNOWN OR OTHER
CAR IS IN PARK WHEN BUTTON IS PUSHED FOR POWER LIFT GATE. POWER LIFT GATE WILL OPEN, STAYS OPEN BRIEFLY, THEN WILL BEGIN CLOSE. IT 'CATCHES' ITSELF MOMENTARILY BEFORE SLAMMING SHUT. IT HAS SLAMMED SHUT ON ME SEVERAL TIMES, CAUSING THE HATCHBACK DOOR TO HIT MY HEADING ONE OCCASION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11150865November 11, 2018
SUSPENSION
WHILE DRIVING AT SPEEDS OF 68-80MPH THERE IS A VIBRATION IN THE FRONT. IT GOES AWAY AFTER 80MPH. I HAVE HAD TIRES REPLACED, RE MOUNTED AND BALANCED, AND NEW DRIVE SHAFT. IT STILL CONTINUES TO HAPPEN. THE MECHANIC SAID WE CAN TRY REPLACED THE REAR AXLES. I CAN NOT AFFORD TO REPLACE PART AFTER PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150251November 9, 2018
UNKNOWN OR OTHER
TAKATA-THE LIFT GATE WILL RAISE UP BUT IMMEDIATELY CLOSES. IF A PERSON IS UNDER THE LIFT GATE IT WILL SERIOUSLY INJURE THEM. FOR SOME REASON IT'S NOT STAYING OPEN. READ THE RECALL INFO BACK IN 2016 REGARDING THIS ISSUE. EVERYTHING DESCRIBED IN THAT RECALL IS WHAT MY VEHICLE IS DOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150265November 9, 2018
STEERING
STEERING NOISE ...NOISE WHINING SOUND COMES FROM STEERING COLUM WHEN THE VEHICLE IN MOTION AT LOW SPEED BACKING WHILE TURNING INTO PARKING SPACE OR ENTERING SPACE..DEALERSHIP @ WINKELLY GMC IN CLARKSVILLE, MD CANNOT SAY WITH ANY CERTAIN WHAT THE PROBLEM MAY BE ...BUT DO ADMIT THERE IS A PROBLEM WITH NOISE FROM THE STEERING WHEEL AND OTHER VEHICLES OF GMC HAD BEEN RECALLED BUT NOT THIS PARTICULAR MODEL....NO WARRANTY...DEALER SUGGEST TO KEEP AN "EYE" ON IT...WAIT UNTIL THE NOISE BECOMES EVEN LOUDER...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150140November 8, 2018
STEERING
MY POWER STEERING PUMP IS FAILING AND MY CAR IS JOLTING FORWARD WHEN MOVING FROM A STOPPED POSITION. THE POWER STEERING IS WHINING AND HAS BEEN FOR 6 MONTHS. THE TECHNICIAN AT MY CAR DEALERSHIP SAID IT IS A KNOWN ISSUE, SO WHY HASN'T THERE BEEN A RECALL ON IT? I TRAVEL HIGHWAY A LOT AND FEAR FOR MY SAFETY AND THE SAFETY OF MY CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149951November 7, 2018
AIR BAGS, ENGINE
THE PASSENGER FRONT SEAT AIRBAG TURNS ON WITH NO ONE AND NOTHING IN THE SEAT. I HAVE BEEN MADE AWARE THAT ELECTRICAL DEVICES CAN TURN IT ON BUT THIS IS NOT THE CASE, I CAN HAVE NOTHING IN THE SEAT AND IT TURNS ON AND DINGS WHILE DRIVING WHICH IS A DISTRACTION. AS FOR THE ENGINE, I HAVE A CHECK ENGINE LIGHT ONE WHICH MAKES IT WHERE THE REMOTE START WILL NOT WORK. WHEN WE PULLED THE CODES IT COMES BACK TO THE THE TIMING CHAIN WHICH IS A KNOWN ISSUE BECAUSE THEY HAVE A SERVICE BULLETIN OUT ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149952November 7, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 GMC ACADIA DENALI. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE "CHECK AIR BAG, SERVICE AIR BAG SOON" WARNING MESSAGE DISPLAYED. ALSO, THE CONTACT STATED THAT THE AIR BAG SERVICE INDICATOR REMAINED ILLUMINATED. BOB ROSS BUICK GMC (85 LOOP ROAD, DAYTON, OHIO 45459, (937) 356-3845) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150001November 7, 2018
UNKNOWN OR OTHER
HAD CAR SERVICED AT DEALERSHIP 11/02/18 BECAUSE ENGINE LIGHT ON. 11/07/18 STARTED VEHICLE NOTICED RUNNING LOUDER THAN USUAL, WHEN I SHUT OFF VEHICLE, FAN STILL RUNNING. NOTICE GAS HANDLE SEEMS TO FLUCTUATE. STARTED VEHICLE, IT MADE THUMPING NOISE, THEN SHUT OFF BY ITSELF. ENGINE LIGHT ON. STARTED VEHICLE AND IT ACCELERATED/REVVED HIGH. TRIED TO START VEHICLE, MADE CLICKING SOUND BUT NEVER TURNED/STARTED, STRONG SMELL OF GAS. ALL INSTANCES VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149704November 6, 2018
AIR BAGS, ELECTRICAL SYSTEM
MY 2008 GMC ACADIA BEGAN DISPLAYING SERVICE AIR BAG AND TURNING OFF THE PASSENGER AIRBAG INTERMITTENTLY WHEN A PASSENGER WAS IN THE FRONT PASSENGER SEAT DUE TO THE WIRING HARNESS UNDER THE PASSENGER SEAT. AFTER A FEW MONTHS IT NOW STAYS ON ALL THE TIME. GMC SAID IT'S NOT UNDER A RECALL BUT I HAVE READ SEVERAL COMPLAINTS ABOUT IT WITH THE SAME YEAR MAKE AND MODEL STATING IT'S A RECALL THIS HAPPENS WHEN IN MOTION AND WHILE STOPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144779November 1, 2018
ENGINE
AT 70,000 MILES, THE VALVE SPRING BROKE, AND ALLOWED THE KEEPERS OF THE VALVE TO COME OUT AND THEN THE VALVE DROPPED INTO THE CYLINDER. THE MECHANIC HAD NEVER SEEN ANYTHING LIKE THIS BEFORE, AND CALLED IT A CATASTROPHIC FAILURE. THE COST TO PUT IN A NEW ENGINE WAS $8922.38, AND THEN A COUPLE DAYS LATER, WE HAD TO REPLACE THE ALTERNATOR, WHICH WAS MOST LIKELY CAUSED BY THE ENGINE FAILURE. THE ENGINE FAILED WHILE PULLING OUT OF A STORE PARKING LOT - IT JUST STOPPED. WHEN WE TRIED RESTARTING THE ENGINE, THERE WAS A TERRIBLE NOISE (METAL PARTS WERE GRINDING INSIDE THE ENGINE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144054October 30, 2018
ELECTRICAL SYSTEM
WHEN YOU PUT THE SHIFTER INTO THE PARK POSITION AND YOU TRY TO TURN OFF THE VEHICLE WITH THE START/STOP BUTTON AN ON DASH ERROR CODE OF 'SHIFT TO PARK' APPEARS EVEN THOUGH THE VEHICLE IS CLEARLY IN PARK. YOU ARE NOT ABLE TO TURN THE VEHICLE OFF. IT BEEPS INCESSANTLY, THE BATTERY REMAINS ON AND THE DOORS DO NOT WANT TO LOCK. GMC HAS BEEN MADE AWARE OF THE ISSUE BY HUNDREDS OF 2017 ACADIA OWNERS HOWEVER THEIR ENGINEERS HAVE NOT FOUND A SOLUTION. THIS DEFECT IS FORCING ME TO TURN THE ENGINE ON AND OFF MULTIPLE TIMES, TRYING PUTTING THE CAR IN REVERSE AND THEN SHIFTING BACK IN DRIVE, WIGGLING THE SHIFTER, OPENING THE REAR PASSENGER DOORS AND REPEATING ANY AND ALL OF THESE PROCESSES UNTIL IT EVENTUALLY TURNS OFF THE SHIFT TO PARK MESSAGE AND ALLOWS THE VEHICLE TO SHUT DOWN (OR IF YOU CAN CONFUSE THE ELECTRICAL PANEL AND HAVE ANOTHER MESSAGE POP UP TO OVERRIDE IT, SUCH AS THE ONE THAT SAYS 'CHECK REAR PASSENGER SEAT". I DO NOT KNOW IF MY CAR IS EVER TRULY IN GEAR OR NOT. I'M AFRAID THAT IT MIGHT CAUSE A DANGEROUS SITUATION WHERE MY VEHICLE ROLLS THINKING IT IS NOT IN PARK OR THE BATTERY DIES UNEXPECTEDLY OR THE VEHICLE IS STOLEN BECAUSE IT WILL NOT SHUT OFF OR THE DOORS WILL NOT LOCK. I BOUGHT THIS VEHICLE BRAND NEW AND THIS STARTED OCCURRING AT AROUND 15,000 MILES AND IS A HIGHLY REPORTED PROBLEM THAT NECESSITATES A RECALL FIX FOR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143776October 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE TRANSMISSION HAD BEEN SLIPPING IN ANY GEAR FROM SHIFTING OUT OF PARK. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO PREVENT A POTENTIAL FAILURE IF IT MAY PROGRESS WITH NO WARNING WHILE CHANGING GEARS. THE VEHICLE HAS BEEN INSPECTED BY AN INDEPENDENT MECHANIC WHO SUGGESTED THAT THE VEHICLE BE TAKEN TO A DEALER FOR INSPECTION, DIAGNOSIS AND TO DETERMINE IF THERE WAS A RECALL TO SERVICE THE TRANSMISSION. A DEALERSHIP HAS NOT BEEN CONTACTED YET. THE MANUFACTURER WAS CONTACTED, HAD ISSUED 38 TSB ON POWER TRAIN AND NO RECALLS FOR POWER TRAIN/TRANSMISSION YET. THE VEHICLE WAS NOT REPAIRED YET. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,116.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143890October 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
PURCHASED THIS CAR AUG 2017 FIXED MOON ROOF CLOGS AND LEAKS ON THE INSIDE, PASSENGER SIDE WINDOW WILL NOT GO DOWN ON DRIVERS CONTROLS, STABILITRAK SYSTEM SHUTS OFF, MAKING THE CAR HARD TO STEER, CHECK ENGINE LIGHTS COMES ON, CODES 700-SHIFT SOLENOID A STUCK; CODE 752-TRANSMISSION CONTROL SYSTEM, ACCELERATION IS UNRELIABLE AND GOES INTO "LIMP HOME MODE" WHERE IT WILL NOT ALLOW ME TO GO OVER 40-45MPH AND RPM DOES NOT GO DOWN, IT WILL NOT SHIFT EASILY FROM PARK TO DRIVE OR REVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143927October 29, 2018
TIRES
TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR, TIRE LINE: FORTERA, AND TIRE SIZE: P255/65/R18 TIRES. THE CONTACT STATED THAT WHILE THE VEHICLE WAS TAKEN FOR SERVICED, THE TECHNICIAN NOTICED A CRACK ON THE INSIDE ON THE FRONT DRIVER SIDE TIRE. THE TIRE WAS ROTATED BUT WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE TIRE FAILURE MILEAGE WAS 78,000. THE DOT NUMBER WAS 4BXMARDR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143675October 29, 2018
AIR BAGS
WHILE DRIVING ON MAJOR INTERSTATE MY SIDE AIRBAGS SUDDENLY DEPLOYED AND SMOKE FILLED THE VEHICLE AND ALL THE LIGHTS ON DASH APPEARED THEN STOPPED WORKING, NO RADIO OR NOTHING. NO RECALLS OF SUCH ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143538October 28, 2018
AIR BAGS
WHEN STARTING THE VEHICLE I GET A "SERVICE AIRBAGS" WARNING. I PUSH THE DASH BUTTON THAT CLEARS THE DISPLAY AND IT DOES NOT COME BACK ON. ONLY WHEN I AM STATIONARY AND HAVE JUST STARTED THE ENGINE. I MENTIONED IT TO MY DEALERSHIP AND THEY SAID, "OH, THAT COULD BE EXPENSIVE." I HAVE YET TO GET IT SERVICED BECAUSE OTHERS HAVE STATED THE PROBLEM AND SPENT LOTS OF MONEY TO NO AVAIL. I AM CONCERNED THAT THIS IS A FACTORY DEFECT AND COULD BE LIFE THREATENING IF EVER INVOLVED IN AN ACCIDENT. I HAVE 159,000 MILES ON MY VEHICLE AND THE WARNING BEGAN IN THE LAST 18 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143587October 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
SO GOT MY FIRST GM AND WILL BE LAST ONE U CAN NOT FIX THIS CAR IT WONT LET YOU AND NOT TALKING ABOUT NORMAL MAINTENANCE HAVE ONLY HAD 2 YEAR JUST GOT BACK AFTER HAVING TRANSMISSION REBUILT HAD MOTOR REBUILT LAST SUMMER DO TO TIMING CHAIN TOOK ON 100 MILE TRIP TODAY NOW GAUGES ARE FREAKING OUT ABOUT EVERY 5TH TIME U START IT HAVE CODE P0449 WICH WASNT THERE BEFORE BUT OBVIOUSLY HAS NOTHING TO DO WITH TRANSMISSION THEN GET HOME TONIGHT AND ITS GOT P0019 SO BASICALLY LOOKS LIKE IL BE HAVING TO HAVE MOTOR REBUILT AGAIN IF I DONT BURN TO GROUND FIRST SO ALL AND ALL NOT COUNTING MAINTENANCE ON IT LIKE STRUTS TIRES OIL CHANGE YOU NO NORMAL WEAR AND TEAR JUST IN THE MOTOR AND TRANSMISSION IN 2 YEARS IL HAVE 11.000 WRAPED UP IN A SUV THATS WORTH ABOUT 7000 AND WONT LET U GET OUT FROM UNDER IT IT IS THE WORST MONEY PIT I HAVE EVER HAD. FOR EVERY THING U FIX ON IT IT CREATES 3 MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142779October 26, 2018
AIR BAGS, STEERING, UNKNOWN OR OTHER
TAKATA RECALL- I PURCHASED A 2008 GMC AWD ACADIA ABOUT A YEAR AGO. WHILE TEST DRIVING THE VEHICLE I NOTICED A WHINY SOUND THAT I INFORMED THE DEALER ABOUT UPON RETURN. THE DEALER CHECKED IT OUT AND TOLD ME IT JUST NEED POWER STEERING FLUID. SO HE FILLED THE FLUIDS AND I HEARD NOTHING FOR A MONTH OR SO. I TOOK THE TRUCK BACK FOR MISC. REPAIRS TWO OTHER TIMES AFTER THAT REGARDING SOUNDS THAT I WAS HEARD COMING FROM THE VEHICLE. AFTER THAT THINGS SEEMED FINE FOR A FEW MONTHS OR SO. EARLY SEPTEMBER, THE TRUCK SLOWED DOWN ON THE HIGHWAY. THE DASH WAS READING 60MPH BUT I WAS REALLY GOING 30MPH. THEN WHILE EXITING TO TURN OFF THE HIGHWAY THE POWER STEERING BEGAN ACTING UP AND WAS EXTREMELY HARD TO TURN. I ALMOST RAN INTO THE WALL NOT PREPARED TO USE SUCH FORCE. AUGUST 29TH I WENT TO JIFFY LUBE AND HAD THE FLUIDS TOPPED OFF AND POWER STEERING FLUID WAS FULL. I PUT THE TRUCK IN THE SHOP FOR A FULL DIAGNOSTIC AFTER THE BATTERY WENT COMPLETELY DEAD AND THE VEHICLE WOULD NOT START IN OCTOBER. THEY INFORMED ME THAT THE POWER STEERING RACK NEEDING REPLACING AND THE FAULTY SUN ROOF HAD FLOODED THE ENTIRE VEHICLE WITH 1 1/2 INCHES OF WATER. THE BATTERY DIED BECAUSE THE PORT WAS FILLED WITH WATER. FROM THE BEGINNING OF SEPTEMBER, WHEN THE POWER STEERING WENT OUT, THE VEHICLE HAS ONLY BEEN DRIVEN VERY SHORT DISTANCES (TO THE GAS STATION ON THE CORNER, LESS THAN A MILE). I CALLED A GM DEALER TO CHECK FOR RECALLS AND THERE ARE NONE WHICH IS SAD AND A TOTAL RIP OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia