GMC Acadia Complaints

5,595 consumer complaints on file.

#11310157February 19, 2020
ELECTRICAL SYSTEM
SERVICE SIDE DETECTION SENSORS . SENSORS FAILED 3 TIMES.SENSORS FILL WITH WATER FREEZE AND SHORT OUT. CABLE HARNESS ALSO HAD TO BE REPLACED BECAUSE IT MELTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310226February 19, 2020
POWER TRAIN
WHEN THE VEHICLE IS WARM, THE TRANSMISSION APPEARS TO SLIP WHEN SHIFTING FROM 2ND TO 3RD GEAR. THE ENGINE WILL REV BETWEEN 500 TO 1000 RPM WHILE SHIFTING. DURING THIS TIME (HALF TO FULL SECOND) THE VEHICLE IS NOT ACCELERATING AND DOES NOT RESPOND TO THROTTLE INPUTS. THE VEHICLE HAS BEEN TAKEN INTO DEALERSHIPS 4 TIMES FOR THIS COMPLAINT. AT 35000 MILES (3RD DEALER VISIT), GM REPLACED THE VALVE ASSEMBLY. THE PROBLEM REOCCURRED AND GM IS ONLY OFFERING TO REPLACE THE SAME PART, OR EXTEND THE WARRANTY ON THE TRANSMISSION, BUT NOT BOTH. NO ONE AT THE DEALERSHIP OR GM TECHNICAL ASSISTANCE CENTER HAS ANY IDEA WHAT IS ACTUALLY WRONG AND IS NOT TAKING ANY STEPS TO FIND THE CAUSE OF THE ISSUE. THE SERVICE MANAGER HAS ADMITTED THAT THERE IS A PROBLEM, BUT GM DENIED HIM ANY HELP IN RESOLVING THE ISSUE.THEY HAVE SAID THAT THIS IS NOT A SAFETY ISSUE, BUT I DO NOT FEEL COMFORTABLE DRIVING A CAR THAT MAY BECOME UNRESPONSIVE TO ACCELERATOR PEDAL INPUT FOR A FULL SECOND. NOTE THAT THIS ISSUE IS STILL COVERED BY THE POWERTRAIN WARRANTY AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309680February 17, 2020
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
I ATTEMPT TO PLACE MY ACADIA INTO PARK AND POWER DOWN MY VEHICLE ONLY TO GET A "SHIFT TO PARK" ERROR MESSAGE. I AM UNABLE TO POWER DOWN MY VEHICLE AND NOT FULLY PARK MY VEHICLE EVEN THOUGH I HAVE PARKED IT. THIS OCCURS DAILY AND HAS OCCURED 15-20 TIMES IN 1 ATTEMPT TO PARK. I HAVE TO ATTEMPT TO TURN CAR BACK "ON" AND THEN PUT CAR INTO DRIVE OR REVERSE DRIVING ABOUT A FOOT OR SO THAN ATTEMPT TO REPARK MY VEHICLE. ONLY TO HAVE TO REPEAT THIS STEP OVER AND OVER TIL IT FINALLY DISAPPEARS. GMC CUSTOMER SERVICE ASSOCIATE CLAIMS THEY ARE UNAWARE OF THE ISSUE. OF COURSE THIS ISSUE ONLY OCCURRED AFTER MY VEHICLE WARRANTY EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309402February 15, 2020
ENGINE
WHEN SHUTTING DOWN THE VEHICLE A "SHIFT TO PARK" MESSAGE APPEARS ON THE CONSOLE AND THE ELECTRICAL SYSTEM DOES NOT SHUT DOWN. IN ORDER TO CLEAR THE PROBLEM, THE VEHICLE MUST BE RESTARTED AND THE SHIFTER MOVED BETWEEN GEARS AND BACK TO PARK, SOMETIMES SEVERAL TIME BEFORE SUCCESSFULLY SHUTTING DOWN. DEALER SAID THAT EVEN THOUGH THE CAR HAD ONLY 35000 MILES ON IT, IT WASN'T COVERED UNDER WARRANTY AS THE VEHICLE HAD BEEN IN SERVICE MORE THAT 36 MONTHS. CHARGED ME $590.00 TO REPLACE THE SHIFTER ASSEMBLY. OPENED A CASE WITH GMC, BUT THEY DECLINED TO DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309285February 14, 2020
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED WITH THE GEAR SHIFT LEVER IN THE PARK POSITION, THE SHIFT TO PARK WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT WAS THEN UNABLE TO TURN THE VEHICLE OFF WHILE THE WARNING LIGHT WAS DISPLAYED. THE VEHICLE WAS TAKEN TO JIM FALK MOTORS OF MAUI LOCATED AT (260 HANA HWY #1, KAHULUI, HI 96732), WHERE IT WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. THE VEHICLE WAS TAKEN BACK TO SAME DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE LUG NUTS ON THE FRONT AND REAR WHEELS WERE IMPROPERLY INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308898February 13, 2020
AIR BAGS
I WAS DRIVING ON THE MAIN HIGHWAY GOING 35MPH AND ANOTHER VEHICLE PULLED OUT I FRONT OF ME CAUSING ME TO HIT HER WITH MY FRONT END. MY AIRBAGS NEVER DEPLOYED BUT MY SERVICE AIRBAGS LIGHT IS ON AS WELL AS THE MESSAGE ON MY BOARD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11309080February 13, 2020
ELECTRICAL SYSTEM
THE SIDE BLIND ZONE DETECTION SYSTEM BECAME DEFECTIVE, FROM DEFECTIVE MODULES DAMAGED FROM THE ELEMENTS. THIS CAUSES MANY ELECTRICAL SYSTEMS TO BECOME DISABLED AND EVEN DISABLES THE VEHICLE COMPLETELY. THERE IS A SPECIAL WARRANTY BUT ONLY UP TO 80,000 MILES. MY VEHICLE IS BEYOND THAT. IT IS STILL EXTREMELY DANGEROUS FOR MANY GM CUSTOMERS AND REPLACEMENT PARTS AND LABOR SHOULD BE COVERED FOR ALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308779February 12, 2020
ELECTRICAL SYSTEM
WHEN I COME TO A STOP AND PUT THE CAR INTO PARK I GET A MESSAGE TO SHIFT TO PARK BEFORE I CAN TURN CAR OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308842February 12, 2020
ENGINE, POWER TRAIN, SUSPENSION
SHIFT TO PARK PROBLEM, THE DEALER TRIED FIXING IT 3 TIMES NOW AND HAVING A PROBLEM WITH THE WHEEL. WHEN SOMETIMES TURNING THE CAR. I CAN FEEL SOMETHING IS LIKE STOCK ON TGE WHEEL MAKING ME FEEL LIKE THE WHEEL IS GONNA GET OFF. I TRUED CONTACTING THE DEALER AND CHEVY OFFICE FOR A BUYBACK BUT THEY AREN'T APPROVING IT COS THEY SAID I DONT HAVE ENOUGH REASON FOR THEM TO APPROVE IT. EVEN THO I KEEP TELLING THEM I AM NOT GONNA WAIT FOR ANYTHING BAD TO HAPPEN SINCE I HAVE A 5 MONTH OLD BABY WITH ME. TGE OBLY THING THEY SUGGESTING IS HAVING IT CHECKED. AND THAT'S IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308460February 11, 2020
ELECTRICAL SYSTEM
"SHIFT TO PARK" MESSAGE READS ON DASH, WHEN THE CAR IS IN PARK AND THEN IT WONT LET YOU TURN THE CAR OFF. I HAVE SPEND OVER 20 MINUTES TRYING TO GET IT TO "READ" THAT THE CAR IS IN PARK. I EVEN TOOK IT INTO GMC TO "FIX" THE PROBLEM. THEY "FIXED" IT BUT NOW IT IS HAPPENING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308554February 11, 2020
ENGINE
BETWEEN 1300-1500 RPM THERE IS A HESITATION FOR ACCELERATION. IT SEEMS THE TRANSMISSION SHUDDERS AT THIS RPM AT DIFFERENT SPEEDS. THIS WILL BE THE SECOND TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP WITH THIS COMPLAINT. THE 1ST TIME THIS OCCURRED THE TECHNICIAN REPORTED THE CAR WAS SEVERAL BULLETINS BEHIND AND WAS BROUGHT CURRENT. THIS DID NOT RESOLVE THE ISSUE. IF ANYTHING THE ISSUE BECAME MORE NOTICEABLE. A BRAKE SENSOR AND GAS PEDAL ASSEMBLY HAVE ALSO BEEN REPLACED DUE TO DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308590February 11, 2020
AIR BAGS, ENGINE
WHILE DRIVING ON THE HIGHWAY GOING 65 MPH, ENGINE LIGHT CAME ON, THEN REDUCED ENGINE POWER ALERT. THE CAR WENT DOWN TO 8 MPH AND HARD TO STEER. I WAS BARELY ABLE TO PULL OFF ON THE SIDE WITHOUT GETTING HIT. TURNED OFF THE CAR (45 MINS) AS I WAS WAITING FOR MY SPOUSE AND WHEN I TURNED IT BACK ON, IT STARTED WITHOUT AN ISSUE. THE ENGINE LIGHT HAS COME ON A FEW TIMES AND THEN IT TURNS OFF ON ITS OWN. THE CAR HAS SHUT DOWN A FEW TIMES WHEN DRIVING SLOWLY - TURNING FROM A STOP OR IN DRIVE-THRU. TOOK IT TO THE AUTO REPAIR SHOP AND MECHANIC WAS UNABLE TO REPLICATE ISSUE AND FIND ANYTHING WRONG WITH IT. I ALSO GET THE AIRBAG SENSOR LIGHT TURN ON AND OFF RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308643February 11, 2020
UNKNOWN OR OTHER
SHIFT INTO PARK INDICATOR LIGHT COMES ON EVEN THOUGH IT HAS BEEN SHIFTED INTO PARK. CLUSTER WON'T SHUT OFF UPON EXIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308040February 9, 2020
POWER TRAIN
PARK THE CAR SHUT OFF ENGINE AND A MESSAGE COMES UP PLEASE SHIFT TO PARK. THE CAR IS IN PARK BUT IT'S NOT BEING RECOGNIZED BY THE COMPUTER OR DRIVETRAIN? HAVE TO PLAY WITH THE SHIFTER TO BE ABLE TO SHUT OFF CAR . ONLY HAPPENS WHEN PARKED AND SHUTTING OFF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308057February 9, 2020
EXTERIOR LIGHTING
DAYTIME RUNNING LIGHT REFLECTOR MELTED ON RIGHT AND LEFT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307602February 6, 2020
UNKNOWN OR OTHER
I'VE STARTED HAVING ISSUES WITH THE VEHICLES LAST YEAR. THE VEHICLE WILL SHUDDER WHILE GOING UP HILL OR DRIVING ON FLAT SURFACE. I HAD THE PCV REPLACED SPARK PLUGS. NO CODES, FLUID IS GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307204February 5, 2020
UNKNOWN OR OTHER
WHEN THE VEHICLE IS PUT INTO PARK(STOPPED) AND TURNED OFF THE CAR DOES NOT RECOGNIZE THAT IT IS IN PARK. SO NOW IT SAYS "ACTION REQUIRED SHIFT TO PARK" (THE GEAR SHIFT IS IN PARK). THE ENGINE WILL BE OFF BUT THE LIGHTS, RADIO ANYTHING TIED TO THE BATTERY WILL NOT TURN OFF. THIS RUNS DOWN THE BATTERY IF YOU CANT GET THE CARD TO PARK. DEALER SHIP WILL NOT FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306895February 4, 2020
ELECTRICAL SYSTEM, POWER TRAIN
SHIFT TO PARK WARNING LIGHT TURNS ON WHEN CAR IS IN PARK. HEADLIGHTS STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306784February 3, 2020
FUEL/PROPULSION SYSTEM
VEHICLE STALLS AFTER PUTTING FUEL IN. WON'T INITIALLY START UNTIL SECOND TRY TURNING IT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306796February 3, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
SERVICE AIR BAGS LIGHT CAME ON. OCCASIONALLY SERVICE TRACTION CONTROL LIGHT COMES ON AND TRACTION CONTROL TURNS OFF AND BACK ON WHILE DRIVING WHEN TRACTION CONTROL RETURNS WARNING LIGHT DISAPPEARS. SERVICE AIR BAG LIGHT CAME ON WHILE DRIVING AND HAS NOT CAME OFF. ALL OF THE ABOVE HAPPENED ON A HIGHWAY GOING NO FASTER THAN 55MPH DRY CONDITIONS. VEHICLE HAS NOT BEEN IN AN ACCIDENT WHILE OWNED BY CURRENT OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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