GMC Acadia Complaints

5,595 consumer complaints on file.

#11319664March 29, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
STABILITRAK ALWAYS REPORTS OFF AND BRAKE WARNING ALWAYS DISPLAYS ON DASHBOARD, WHILE ON OR RUNNING. HAD IT LOOKED AT BY 4 MECHANICS. BREAKS ARE FINE. ENGINE WONT START AFTER EVERYTIME I PUMP GAS. I HAVE TO PUMP ACCELERATOR SEVRAL TIMES FOR ENGINE TO START. HAD IT LOOKED AT AGAIN. PROBLEM IS ONGOING. ALSO, SLOWED DOWN ON ONE OCCASION WHILE DRIVING ON THE HWY. HAD TO PULL OVER SINCE ACCELERATOR WOULD NOT FUNCTION. AFTER 30MINS OR SO. WAS ABLE TO RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319430March 27, 2020
POWER TRAIN
SECOND TIME INTO THE DEALERSHIP FOR THE SAME THING IN ONE YEAR. THE "SHIFT TO PARK" WARNING POPS UP AFTER I STOP AND PUT THE SHIFTER INTO PARK. HOWEVER, IT DOES NOT RECOGNIZE THAT FACT. THE VEHICLE THINKS IT IS ANOTHER GEAR. EVEN AFTER GETTING OUT, MY RADIO STAYS ON AND AND MY HORN HONKS AS A WARNING. I TRIED TO LOCK THE DOOR AND IT UNLOCKS ITSELF IMMEDIATELY. MULTIPLE STARTING AND STOPPING ONLY WORKS ON OCCASION. TWO LOST DAYS TO THE REPAIR SHOP. IF I DIDN'T HAVE AN EXTENDED WARRANTY ON THIS LATEST PROBLEM, THIS VISIT YESTERDAY WOULD HAVE COST ME OVER $500! I FEAR THIS WILL BE A REPEATING ISSUE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319208March 25, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE COOLANT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BY TWO ADDITIONAL UNKNOWN MECHANICS BUT NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319158March 24, 2020
ENGINE
CAR WOULD NOT START AFTER PUTTING GAS IN IT. WE TOOK IT TO THE MECHANIC THAT REPLACED THE TIMING CHAIN AND HE SAID THE ENGINE WENT OUT OF TIMING CAUSED THE ENGINE TO BE OUT OF TIME, COMBUST, AND DESTROY THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319166March 24, 2020
ENGINE
BOUGHT THIS GMC USED WITH 32000 MILES. PERFORMED REGULAR SCHEDULED MAINTENANCE. THE CAR JUST HIT 102,000 MILES AND THE ENGINE SEIZED UP. I WAS DRIVING IT HOME AND STOPPED AT A LIGHT AND THE CAR JUST DIED. I THOUGHT IT WAS THE BATTERY. THERE WAS NO WARNING AS I HEARD NO NOISE, DID NOT SEE ANY BUILD-UP OR SMOKE COMING FROM THE CAR. THE DEALERSHIP AND A 2ND MECHANIC BOTH VERIFIED THE ENGINE ISSUE. IT JUST BLOWS MY MIND THAT A VEHICLE THAT JUST HIT 100,000 MILES WOULD HAVE AN ENGINE DO THIS. THE COST TO REPLACE THE ENGINE IS ABOUT $8,000-$9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318884March 21, 2020
SERVICE BRAKES
2017 WAS IN GARAGE FOR 1 WEEK. WHEN TRIED TO START VEHICLE LOW BRAKE FLUID LIGHT CAME ON. CHECKED BRAKE FLUID LEVEL WAS BELOW NORMAL LEVEL. CHECKED UNDER VEHICLE AND ALL BRAKES, NO SIGN OF ANY LEAKS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318888March 21, 2020
POWER TRAIN
SHIFT TO PARK - THIS IS ROUND TWO (2) THAT THIS HAS HAD TO BE REPLACED!! THIS IS ROUND TWO (2) OF TRANSMISSION CONTROL REPLACEMENT - WHICH WORRIES ME THAT OTHER TRANSMISSION ISSUES WILL OCCUR. ACADIA IS "CLEARLY" IN PARK - AND YES I LEARNT YOUR LITTLE TRICK TO WIGGLE AND OR TOUCH THE +/- BUTTON ON TOP OF THE SHIFT STICK TO GET IT TO COMPREHEND THAT IT IS INDEED IN PARK. BUT THAT ONLY WORKED A TOTAL OF THREE (3) TIMES. FIRST TIME WAS IN A PARKING LOT THAT THIS OCCURRED - SECOND TIME IN A GAS STATION. HAVING TO RESTART YOUR VEHICLE AND SHUT IT OFF 10 TIMES JUST FOR IT TO ACKNOWLEDGE IT IS IN PARK - IS HUMILIATING TO SAY THE LEAST WHEN YOU ARE AT A GAS STATION AS WELL AS FRUSTRATING. YOU NEED NOT TO IGNORE THIS - AS THE FIRST TIME I COULD NOT GET OUT OF THE VEHICLE. SECOND TIME - I WAS ABLE TO - HOWEVER IF ONE IGNORES IT WILL END UP DRAINING THEIR BATTERY AND/OR ROLLING IF YOU ARE ON AN INCLINE. KINDLY STEP FORWARD AND FIX THIS ISSUE IF YOU WANT SATISFIED CUSTOMERS. AS I CAN PUT ONLY ONE DATE - I PUT THE FIRST ONE 01/13/2020 SECOND REPLACEMENT 03-21-2020 27,109 MILES. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318750March 19, 2020
STEERING
ABOUT 6 MONTHS AGO I STARTED TO NOTICE AN INCREASE IN DIFFICULTY WITH THE POWER STEERING ON MY 2015 GMC ACADIA. THE PROBLEM CONTINUED TO GET WORSE. MORE SPECIFICALLY, WHEN THE VEHICLE WAS MOVING SLOW SUCH AS TRYING TO PARK IT THE STEERING WHEEL WITH LOCK UP. I TOOK THE CAR TO MY LOCAL MECHANIC AND LEARNED THE POWER STEERING PUMP FAILED. I CALLED GMC WHO ADVISED THEY WERE AWARE OF SEVERAL REPORTS SIMILAR TO MINE BUT TOLD ME THE PUMP IS NO LONGER UNDER WARRANTY AND THERE WAS NO RECALL. THE COST TO REPLACE THE PUMP IS IN EXCESS OF $1,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318758March 19, 2020
UNKNOWN OR OTHER
THE CAR WILL NOT SHIFT TO PARK! IT SAYS SHIFT TO PARK! THIS IS BECOMING MORE AND MORE OF AN ISSUE. THE FIRST COUPLE OF TIMES I FIGURED IT MAY HAVE BEEN A FLUKE BUT LATELY IT IS ANYTIME THE CAR IS DRIVEN AND I NEED TO PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318249March 16, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT WHEN THE GEAR WAS SHIFTED INTO PARK, A WARNING BEEP SOUNDED, INFORMED THE DRIVER THAT THE VEHICLE WAS NOT IN PARK. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO SHIFT THE VEHICLE INTO PARK AND TURN THE VEHICLE OFF. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318063March 14, 2020
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
FIRST, 2 DAYS AFTER WE PURCHASED THE CAR, THE ENGINE LIGHT CAME ON. THEN THE FRONT CAMERA NEEDED SERVICE AND THE SIDE WARNINGS STOPPED. THEN THE SEAT HEATERS QUIT. THE FOBS BOTH QUIT WORKING, WOULD. IT PROPERLY UNLOCK THE DOORS. WE GOT AN AIRBAG NEEDS SERVICE WARNING. A CHECK GAGES WARNING. A SERVICE TIRE MONITORING SYSTEM WARNING. FINALLY, THE ENGINE LOCKS UP AND WON'T START, TURN OVER, OR ANYTHING. SEVERAL HOURS LATER, THE CAR STARTS. THEN IT GOES THROUGH THE WHOLE CYCLE AGAIN OVER THE NEXT FEW WEEKS TIL IT DOESN'T START AGAIN AND LEAVES US STRANDED. AGAIN. THE FIRST TIME, THE MCDANIEL GMC SERVICE DEPARTMENT CHANGED OUT THE BATTERY AND BELIEVED THAT WOULD FIX IT. WE PAID $190 FOR THAT. IT DIDN'T WORK. IT WENT THROUGH THE SAME CYCLE AGAIN WITHIN A MONTH. NOW THEY EXPECT US TO PAY TO HAVE HE MODULE FIXED, EVEN THOUGH THEY KNEW THERE WAS A RECALL FOR IT WHEN HEY SOLD IT TO US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317465March 11, 2020
POWER TRAIN
WHEN I PUT MY VEHICLE IN PARK, IT WILL NOT SHUT OFF AND DASHBOARD IT SAYS 'ACTION REQUIRED. SHIFT TO PARK.' VEHICLE WON'T TURN OFF AND IT KEEPS BEEPING. IT IS WHEN I'M PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317460March 11, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
CONTROL BOARD SHOWS SERVICE STABILITY TRACK, SERVICE TRACTION CONTROL, LIGHTS ON DASH BOARD GOES ON AND OFF AS IF THERE'S ELECTRICAL ISSUES. STABILITY TRACK LIGHT GOES ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317470March 11, 2020
ELECTRICAL SYSTEM
EVEN THOUGH I HAVE BEEN TOLD THE RECALL ON THE LIFTGATE WAS PERFORMED THE LIFTGATE STILL CLOSES ON ITS OWN AND HAS HIT ME AND OTHERS MULTIPLE TIMES IN THE HEAD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11317212March 10, 2020
POWER TRAIN
WENT CAR IS PARK THE DASH STILL SHOWS 'PUT CAR IN PARK' CAR WILL CONTINUE TO PEE, WILL NOT LOCK. FROM WHAT I READ GMC KNEW OF THIS PROBLEM BUT CONTINUE TO SELL GMC ARCADIA FROM 2017 TO 2018. EVEN THOUGH THIS IS A KNOWN PROBLEM THEY STILL CHARGE THE CONSUMERS FOR THE REPAIRS. THIS ONLY HAPPENED WENT TRYING TO PUT VEHICLE I PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316867March 8, 2020
POWER TRAIN
TRANSMISSION SEEMED TO HESITATE WHILE SHIFTING AND SLIP AT DIFFERENT SPEEDS. TOOK TO JIM ELLIS MALL OF GA DEALER WHERE THEY DETERMINED THE TORQUE CONVERTER CLUTCH HAD FAILED CAUSING THE SHUTTER AT ALL SPEEDS. DEALER INDICATED THE COMPLETE TRANSMISSION NEEDED TO BE REPLACED. VEHICLE ONLY HAD 111,000 MILES AND ALL PREVENTIVE MAINTENANCE PROGRAMS WERE FOLLOWED INCLUDING TRANSMISSION FLUSH AT 65,000 MILES. VEHICLE IS ONLY 4 YEARS OLD AND NEVER PULLED A TRAILER OR ABUSED IN ANY WAY. SINCE THE NEW TRANSMISSION WAS INSTALLED, THE OWNER FEELS THE ORIGINAL TRANSMISSION EVER FELT RIGHT BUT CAN'T PROVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316674March 6, 2020
SEAT BELTS, SEATS
THE SIDE PIECE OF THE TWO FONT SEATS BROKE, I CAN'T SIT PROPERLY INTO MY CAR WITHOUT LITERALLY SITTING ON TOP OF THE SIDE OF THE SEAT FIRST. IT CONCERNS ME BECAUSE THE SEAT BELT SOMETIMES GETS STUCK. ALSO THE ELECTRICAL BUTTONS ARE ALL FALLEN, HANGING FROM THE SIDE OF BOTH FRONT SEATS DO TO THE SAME ISSUE.. I WOULD REALLY APPRECIATE IF I CAN EITHER GET IT FIXED OR POSSIBLY EVEN REPLACE BOTH SEATS WITH A DIFFERENT DESIGN TO AVOID SITTING ON TOP OF IT FIRST. I'M SURE I'M NOT THE ONLY ONE WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315756March 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
THE TRACTION WARNING SUDDENLY COMES ON THEN THE STABILITY SERVICE WARNING JUMPS ON....AUTOMATICALLY LOWERING MY SPEED WHILE I'M ON THE FREEWAY DRIVING. WHEN I PULL OVER AND TURN THE CAR OFF THEN TURN IT BACK ON...THE LIGHT GOES AWAY. THIS HAPPENED SEVERAL TIMES. DEALERSHIP CAN NOT FIND ANYTHING WRONG. IT HAPPENS WHEN I HIT A POT HOLE OR SPEED BUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315804March 3, 2020
ELECTRICAL SYSTEM
MY VEHICLE IS RECEIVING A "SHIFT TO PARK" ERROR WHEN THE VEHICLE IS PLACED IN PARK. THE SYSTEM DOES NOT REGISTER PARK, THEREFORE DOESN'T SHUT OFF AND CAN'T BE LOCKED OR VACATED. IT TAKES MULTIPLE ATTEMPTS TO GET IT INTO PARK. THERE IS A KNOWN ISSUE IN GM SERVICE BULLETIN 18-NA-297 BUT GMC HAS NOT RECALLED THIS DANGEROUS SHIFTER AND MY VEHICLE IS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315892March 3, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, WITHOUT WARNING THE PARKING BRAKE ENGAGED INDEPENDENTLY. THE CONTACT MANUALLY RELEASED THE PARKING BRAKE AND THE VEHICLE OPERATED AS INTENDED. DEALER RUSTY WALLACE KIA LOCATED AT (300 KING AVE, MORRISTOWN, TN 37814, (800) 458-0302) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,276.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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