GMC Acadia Complaints

5,595 consumer complaints on file.

#11315398March 1, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE WILL NOT ACKNOWLEDGE THAT IT IS IN PARK. FORCES ELECTRICAL TO STAY ON, AND SOMETIMES WILL NOT ENGAGE PARK SO VEHICLE CAN MOVE AS IF I'M NEUTRAL. HAS THUS FAR HAPPENED WITH VEHICLE STOPPED, BUT YOU CAN SOMETIMES SHUT OFF ENGINE AND EXIT VEHICLE WHEN IT IS NOT IN PARK AND CAN ROLL AGAINST YOU, OR ON KIDS EXITING ETC. VEHICLE ROLLED IN GARAGE AND STRUCK, AND COULD HAVE CRUSHED CHILD AGAINST DOOR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11315413March 1, 2020
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WILL NOT SHIFT OUT OF PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312016February 28, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON 2/6/20 AFTER GETTING INTO MY VEHICLE AND TURNING ON THE IGNITION VEHICLE WOULDN'T START SO THE SAME DAY I HAD MY VEHICLE TOWED TO A CERTIFIED DEALER IN UNION. AT THE DEALER THEY FIRST STATED THE GROUND WIRE TO STARTER WAS CHEWED UP SO THEY REPLACED THE STARTER AND THEN A FEW HOURS LATER THEY STATED NO COMUNICATION WITH ECM & BCM. THEY THEN STATED THEYFOUND WATER INTRUSION ON PASSAGE SIDE FUSE BLOCK THAT SHORTED OUT THE ECM AND BCM. AT DEALER THEY REPLACED FUSE BLOCK, ECM AND BCM. WELL AFTER $2027.05 LATER THEY WAS ABLE TO GET MY VEHICLE RUNNING AGAIN BUT NOW THE CAR RADIO AND MY ONSTAR IN VEHICLE DON'T WORK, ALSO TRACTION CONTROL,,STABILITRAK , ABS & AIRBAG SERVICE LIGHTS ARE ON. TWO WEEKS LATER MY CAR BATTERY DIED SO I REPLACED DEAD BATTERY WITH A NEW ONE. MY THING IS THIS IF ALL THESE ARE ISSUES THAT PEOPLE ALL OVER ARE COMPLAINING ABOUT I TRULY THINK ALL THESE ISSUES SHOULD BE ADDRESSED AND FIXED A.S.A.P. BEFORE SOMEONE GETS HURT OR KILLED. BY THE WAY I JUST BROUGHT 2012 GMC ARCADIA ON NOV.27,2019 AND I SHOULDN'T HAVE TO BE GOING OUT OF MY POCKET TRYING TO GET ALL THESE ISSUES FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312028February 28, 2020
POWER TRAIN
RANDOMLY WHEN THE CAR IS PUT INTO PARK AND THE BUTTON IS PRESSED TO STOP THE ENGINE A MESSAGE COMES UP ON DASHBOARD STATING SHIFT TO PARK... SOMETIMES YOU CAN WIGGLE THE GEAR SHIFT AND THE MESSAGE GOES AWAY, SOMETIMES YOU MUST START, MOVE, AND STOP THE CAR AS MANY AS 15 TO 20 TIMES TO GET THIS TO GO AWAY. IF YOU EXIT THE CAR WHY THE MESSAGE IS ON DASHBOARD, THE HORN WILL CHIRP AT YOU, AND THE VEHICLE IS NOT STABLE, IF IT IS ON A DECLINE IT WILL ROLL, THE RADIO STAYS ON ETC. I FOUND A GM SERVICE BULLETIN REGARDING THIS, STATING THE PART TO BE REPLACED FOR THE ACADIA WAS 13528228. I HAVE SCHEDULED AN APPT WITH THE LOCAL GM DEALER TO HAVE THIS LOOKED AT. IT COULD POTENTIALLY BE VERY DANGEROUS GIVEN THE RIGHT SCENARIO, IF A KID OR SOMEONE HOPPED OUT OF THE CAR AND IT WASNT IN PARK. THE CAR HAS 36,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312115February 28, 2020
ENGINE, UNKNOWN OR OTHER
CAR AUTOMATICALLY SHUTS OFF WHEN DRIVING MULTIPLE OCCURRENCES OF THIS HAPPENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311870February 27, 2020
POWER TRAIN
MY 2019 ACADIA KEEPS BEEPING WHEN THE CAR IS IN PARK AND I SHIFT IT OFF WITH AN ERROR MESSAGE 'SHIFT TO PARK'. I HAVE TO TURN THE CAR BACK ON, SHIFT THE CAR OUT OF PARK AND BACK INTO PARK. I AM NOW DOING THIS 10 TIMES OR MORE. I CALLED THE DEALER AFTER RESEARCHING THAT THIS IS AN ISSUE WITH THE CAR AND HAVE NOT ISSUED A RECALL. THIS IS A PROBLEM. BY STARTING AND TURNING OFF MY 10 TIMES I AM PUTTING A STRAIN ON THE STARTER. I AM AFRAID THE CAR WILL ROLL WHEN IT'S OFF WITH THIS ERROR MESSAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311558February 26, 2020
SUSPENSION
REPLACED HEADLIGHTS - DROVE DOWN THE ROAD MY VEHICLE STARTED BOUNCING MECHANIC TOOK IT BACK IN THE STRUTS FAILED WHEN THE TIRES WERE REMOVED AND THE VEHICLE WAS UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311587February 26, 2020
ELECTRICAL SYSTEM, POWER TRAIN
WOULD NOT SHIFT INTO PARK. WAS ABLE TO SHUT OFF ENGINE BUT ELECTRICAL SYSTEM WOULD NOT SHUT OFF. THE VEHICLE WAS STATIONARY. DEALER HAD TO REPLACE FLOOR SHIFTER AND ELECTRICAL HARNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311758February 26, 2020
ENGINE
CHECK ENGINE LIGHT CAME ON. TOOK IT TO CHECK THE CODES AND MECHANIC SAYS THAT MY TIMING CHAIN IN STRETCHED. THERE IS ONLY 114,XXX MILES ON IT. IT'S GOING TO COST A LOT TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311440February 25, 2020
AIR BAGS
WHILE DRIVING, BOTH A SERVICE AIR BAG MESSAGE AND THE AIRBAG READINESS LIGHT ARE PERIODICALLY DISPLAYED ON THE INSTRUMENT PANEL AND DO NOT REAPPEAR WHEN THE ENGINE IS TURNED OFF AND BACK ON. AFTER A FULL DIAGNOSTICS CHECK COMPLETED AT THE DEALERSHIP, THE TECHNICIAN INDICATED THAT THE WARNING MESSAGES ARE DUE TO FAULTY CONNECTIONS IN THE WIRING HARNESS THAT NEED TO BE RE-SOLDERED TO ENSURE A PROPER CONNECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311171February 24, 2020
ENGINE
WHEN I RETURNED HOME AND TURNED CAR OFF WHILE IN MY DRIVEWAY THE ENGINE WOULD NOT STOP RUNNING AFTER I TOOK THE KEY OUT -UNTIL A FEW SECONDS IT FINALLY SHUT OFF- I TRIED TO START IT WITH THE REMOTE START AND TURN IT OFF AND IT WORKED FINE - CAN YOU ADVISE ME ON THIS PROBLEM THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311186February 24, 2020
STEERING
MY SUV THAT I LIKE VERY MUCH RECENTLY STARTED HAVING ISSUES WHILE TURNING. AFTER RESEARCHING ONLINE IT SEEMS THAT THIS IS AN ONGOING ISSUE WITH GMC ACADIA MODELS. THIS COULD EASILY CAUSE A WRECK AND IS A SAFETY ISSUE WHEN DRIVING. SINCE THERE ARE ALOT OF REPORTS FOR THIS ISSUE I THOUGHT THAT THERE WOULD BE A RECALL , UNFORTUNATELY WHEN I SEARCHED MY VIN NO RECALL WAS FOUND. THERE ARE ALOT OFF ISSUES WITH THIS MODEL AND PROBLEM THEREFORE IT SHOULD BE COVERED BY GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310937February 23, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHEN PARKING VEHICLE AFTER PLACING VEHICLE IN PARK AND PUSHING IGNITION OFF DASH WARNS SHIFT TO PARK AND VEHICLE WILL NOT TURN OFF COMPLETELY. MUST RESTART VEHICLE SHIFT TO A DIFFERENT GEAR THEN SHIFT BACK TO PARK AND TURN VEHICLE OFF AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310792February 22, 2020
EXTERIOR LIGHTING
I HAVE A 2011 ACADIA DENALI WITH FACTORY XENON HID LIGHTS. BOTH DAYTIME RUNNING LIGHT HOUSINGS AND CONNECTORS HAVE MELTED. THE PASSENGER SIDE BULB HAS MELTED ITSELF TO THE SOCKET ITSELF. THE HOUSING HAS MELTED AND CRACKED. BOTH ARE NO LONGER REFLECTIVE OR FUNCTIONAL AS DAYTIME RUNNING LIGHTS. THIS IS OBVIOUSLY A ISSUE FOR ALL ACADIAS. A FIRE IS INEVITABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310596February 21, 2020
POWER TRAIN
AFTER PUTTING THE VEHICLE IN PARK, "SHIFT TO PARK" IS DISPLAYED ON THE DASH. I HAVE TO SHIFT THE CAR IN AND OUT OF PARK SEVERAL TIMES TO GET THE VEHICLE TO RECOGNIZE BEING IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310302February 20, 2020
ENGINE
CHECK ENGINE LIGHT CAME ON AND ENGINE LOST POWER DURING RUSH HOUR COMING HOME. LOST AT LEAST 50% POWER, VERY LITTLE ACCELERATION AND QUITE THE CHALLENGE TO MERGE OVER 4 LANES TO GET TO THE SHOLDER OF THE HIGHWAY. CODE WAS CHECKED AND CODE WAS FOR TIMING. MECHANIC PULLED TIMING CHAIN COVER AND FOUND THAT IT WAS STRETCHED. HE TOLD ME THE 3.6 ENGINE WAS WELL KNOWN FOR THIS. TWO FREAKING MONTHS AFTER WE PAID IT OFF. WILL NOT PURCHASE ANOTHER ACADIA AND WILL STAY AWAY FROM ENCAVE AND TRAVERSE AS WELL AS THEY HAVE SAME ENGINE IN MANY. VERY DISCOURAGED THEY WOULD KNOWINGLY ALLOW THIS ISSUE TO GO ON WITHOUT BEING ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310305February 20, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT POWER LIFTGATE FAILED TO OPEN CONSISTENTLY WHILE USING THE KEY FOB. THE DEALER CENTRAL BUICK GMC OF NORWOOD CENTRAL BUICK GMC OF NORWOOD (866) 295-4674, WAS CONTACTED BY PHONE AND STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310375February 20, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
VEHICLE WAS SOUTHBOUND ON COUNTY ROAD AND ATTEMPTED TO MAKE A RIGHT TURN AT THE INTERSECTION, WHEN THE CAR STRUCK THE SOUTH EMBANKMENT OF THE T INTERSECTION, AS DRIVER WAS UNABLE TO NAVIGATE THE TURN. NONE OF THE SIDE OR FRONT AIRBAGS IN THE CAR DEPLOYED AS A RESULT OF THE CRASH. I AM ALSO UNSURE IF THE SEAT BELT HAD OPERATED CORRECTLY (SEAT BELT WAS BEING WORN AT THE TIME OF THE CRASH). THE DRIVER'S HEAD HIT THE SIDE WINDOW AND AS A RESULT HE SUSTAINED A HEAD INJURY AND AN EYE INJURY RESULTING IN OPTIC NERVE DAMAGE AND COMPLETE LOSS OF VISION IN THE EYE. I UNDERSTAND THERE WERE PROBLEMS WITH THE AIRBAGS ON THESE VEHICLES WITH A POSSIBLE RECALL ISSUED. I DO HAVE ALL THE CORRESPONDING ACCIDENT REPORTS, MEDICAL REPORTS, ETC.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11310465February 20, 2020
ELECTRICAL SYSTEM
SUNROOF WON'T OPEN, EVERY TIME I TRY TO OPEN THE SUNROOF IT MAKES A LOUD POPPING SOUND. WHEN I TRY TO TILT THE ROOF ONE SIDE GOES UP AND THE OTHER SIDE STAYS FLAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310031February 19, 2020
UNKNOWN OR OTHER
MY VEHICLE HAS BEEN NOTHING BUT TROUBLE SINCE I PURCHASED IT IN JUNE 2017. FIRST, THE CAR CAME WITH THE WRONG DOOR HANDLE ON ONE OF THE DOORS THAT TOOK 3 MONTHS TO FIX BECAUSE THE DEALERSHIP SCREWED UP THE PAINT ON THE DOOR AND HAD TO PAINT PRACTICALLY THE WHOLE CAR. AND INITIALLY THE DEALERSHIPS AND GMC CORPORATE GAVE ME THE RUNAROUND WITH WHO WAS PAYING FOR THE BILL WHICH THE CONSUMERS SHOULD NOT HAVE TO DEAL WITH. THEN THE CAR HAD A SHIFT TO PARK ISSUE IN JULY 2019 WHICH GMC WOULD NOT REPLACE AT THEIR COST EVEN THOUGH THEY RELEASED A NOTICE TO THE SERVICE DEPARTMENTS ABOUT IT BECAUSE A NUMBER OF PEOPLE WERE HAVING THE SAME ISSUE BUT NEVER ISSUED A TRUE RECALL NOTICE BECAUSE THEY WANTED THE CONSUMER TO GET STUCK WITH THE BILL. AND SINCE THEN I HAVE HAD ISSUES WITH MY MIRRORS NOT STAYING PROGRAMMED AND THE AIR VENTING AUTOMATICALLY SWITCHING TO LETTING AIR IN FROM THE OUTSIDE WITHOUT ME CHANGING IT. THEN MY CAR BATTERY STARTED GOING OUT FEBRUARY 2020 WHICH SHOULD NOT BE HAPPENING IN LESS THAN 3 YEARS OF THIS CAR BEING PURCHASED. AND NOW MY RADIATOR (WHICH IS ESTIMATED AT CLOSE TO $1,000 TO REPLACE) IS LEAKING; AGAIN THIS SHOULD NOT BE HAPPENING THIS SOON UNLESS THIS CAR IS A LEMON. GMC WON'T TAKE RESPONSIBILITY FOR ANY OF IT WITH THIS CAR AND THIS IS MORE PROBLEMS THAT ANYONE SHOULD EVER HAVE WITH A CAR WITHIN 3 YEARS OF PURCHASING IT BRAND NEW UNLESS IT IS A LEMON CAR WHICH AT THIS POINT, I THINK MINE IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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