GMC Acadia Complaints

5,595 consumer complaints on file.

#11306459February 1, 2020
ENGINE, UNKNOWN OR OTHER
I HAD TO, REPLACE THE TRANSMISSION.. DRIVING ON CITY STREET CAR WOULD NOT ACCELERATE ALTHOUGH RPM NEEDLE SHOWED MOTOR REVVING NOW WAITING ON STABILITY CONTROL MODULE THATS ON BACK ORDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306234January 31, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT OF THE VEHICLE CAUGHT ON FIRE AS IT TRIED TO ENTER THE INTERSTATE FROM A RAMP. THE CONTACT AND HER PASSENGER QUICKLY EXITED THE VEHICLE AFTER SHE PULLED OFF TO THE SHOULDER. THE COMPLETE FRONT OF THE VEHICLE WAS DESTROYED BY THE FIRE. A POLICE REPORT WAS FILED AND THE CONTACT WAS THE ONLY ONE TRANSPORTED TO THE EMERGENCY ROOM AND WAS GIVEN A CAT SCAN. THERE WERE NO OTHER INJURIES .THE CONTACT HAD NOT SPOKEN TO THE DEALER OR MANUFACTURER SINCE THE INCIDENT OCCURRED BACK IN 10/2019. THE CONTACT JUST RECEIVED HER VIN FROM THE INSURANCE COMPANY SINCE THE FIRE DESTROYED ALL TRACES OF THE VIN ON THE VEHICLE. THE INSURANCE COMPANY DID NOT TOTAL THE VEHICLE SINCE IT ONLY HAD LIABILITY COVERAGE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11303004January 30, 2020
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE GEAR SHIFT LEVER IN THE PARK POSITION, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE ROLLED BACKWARDS. ADDITIONALLY, THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. ON ONE SUCH OCCASION IT TOOK 24 ATTEMPTS TO TURN THE VEHICLE OFF. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BERGSTROM BUICK GMC OF GREEN BAY 3330 LOCATED AT 301 N TAYLOR ST #101, GREEN BAY, WI 54304, (800) 721-1840, TO BE DIAGNOSED AND REPAIRED. THE TECHNICIAN REPLACED THE ENTIRE SHIFTER ASSEMBLY WAS REPLACED HOWEVER; THE FAILURE RECURRED. A SECONDARY REPAIR WAS PERFORMED WITH THE SHIFTER ASSEMBLY WIRING HARNESS BEING REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302810January 29, 2020
ELECTRICAL SYSTEM
WHEN I TURN THE IGNITION KEY TO OFF WHEN I CAME HOME OF WORK THE VEHICLE STAYS RUNNING FOR 10 TO 50 SECONDS BEFORE IT STALLS OUT.I TRY TO TURN ON THE IGNITION 4 HOURS LATER THE BATTERY IS DEAD.MY 2008 ARCADIA IS PARKED AT MY HOME. I WILL NEED A JUMP START TO GO ANYWHERE BECAUSE THE BATTERY IS DEAD.I HAVE TO UNPLUG THE BATTERY AFTER I PARK THE 2008 ARCADIA.WHEN I COME HOME OR TRY TO START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302819January 29, 2020
ENGINE, ELECTRICAL SYSTEM:IGNITION, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT AFTER TURNING THE IGNITION SWITCH TO THE OFF POSITION, THE VEHICLE WOULD REMAIN ON AND WOULD SPUTTER BEFORE TURNING OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE IGNITION SWITCH AND THE CABIN FUSE BOX BUT THE FAILURES CONTINUED TO OCCUR. LOCAL DEALER BILL KRAMER CHEVROLET(2251 W. 23RD ST. PANAMA CITY FL.) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 165,000. *DT *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302829January 29, 2020
FUEL/PROPULSION SYSTEM
WE PURCHASED A 2017 ACADIA AWD SLT ON DECEMBER 28, 2017. THERE WAS A RECALL ON GM BULLETIN #19-NA-206 FOR (SHIFT TO PARK) ISSUE. DEALER MICHAEL HOHL GMC 3700 S CARSON ST, CARSON CITY, NV 89701 ORDERED PART BUT WAS NOT INSTALLED UNTIL 1/13/20. DAY AFTER REPAIRS, FUELED CAR AND GAS GAUGE WOULD SHOW THREE QUARTERS FULL. THE FUEL RANGE ALSO BOUNCES UP AND DOWN AND IS NOT ACCURATE. IS THIS A GM RECALL ISSUE? MY CAR IS NOW OUT OF THE BUMPER TO BUMPER WARRANTY TO REPAIR THIS GAS GAUGE PROBLEM. WE ARE CONCERNED THAT WE MIGHT RUN OUT OF FUEL DUE TO FAULTY GAS GAUGE READING OR WAS THIS A PROBLEM CREATED BY R/R IN-LINE SHIFTER WIRE HARNESS JUMPER. CAR WAS AT DEALER FOR REPAIR (IN WARRANTY) @ 27,762 UNDER MILEAGE AND IS NOW OUT OF WARRANTY DUE TO THREE YEAR TIME SPAN. NOW @27,784 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302521January 28, 2020
FUEL/PROPULSION SYSTEM
DRIVING ALONG NO ISSUES, CAR SAYS 60 MILES TO EMPTY NO FUEL WARNING LIGHT OR ANYTHING, WHEN CAR JUST SUDDENLY LOSES POWER, WAS ABLE TO GET TO SIDE OF ROAD. TOLD ME TO RESTART ENGINE, AND IT WOULDNT FIRE BACK UP. PUT A GALLON OF GAS IN AND IT FIRED BACK UP. OWNED CAR FOR ALMOST 3 WEEKS CANT BELIEVE THERE WAS NO INDICATION FUEL WAS APPARENTLY THAT LOW. 60 MILES TO EMPTY SHOULD HAVE BEEN ABLE TO FINISH THE 2 MILES I HAD ON MY DRIVE TO WORK AND TO GET GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302677January 28, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
PUT CAR IN PARK WENT TO KILL IT AND IT WONT TURN OFF SAYS SHIFT TO PARK IT IS IN PARK HAD TO DO THIS LIKE 10 TIMES ..TWICE TODAY..MY CAR WONT TURN OFF FINALLY GOT IT OFF. I HAVE ONLY HAD THIS 2018 ACADIA LEAD THAN 1 MTH.. I HAVE READ WHERE THIS IS A BIG MAJOR ISSUE.. WHAT DO I DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301821January 25, 2020
POWER TRAIN
WHEN THE VEHICLE IS SHIFTED INTO PARK AND THE IGNITION IS TURNED OFF, AN ERROR MESSAGE IS SHOWN SAYING "SHIFT VEHICLE INTO PARK". USUALLY PUSHING THE SHIFT KNOB FORWARD AND RELEASING IT WILL MAKE THE ERROR MESSAGE DISAPPEAR BUT THERE HAVE BEEN TIMES THAT THE VEHICLE HAD TO BE TURNED ON AND OFF MULTIPLE TIMES AS WELL AS SHIFTING FROM DRIVE TO PARK MULTIPLE TIMES TO MAKE IT GO AWAY AND TURN THE VEHICLE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301684January 24, 2020
ELECTRICAL SYSTEM, ENGINE
MULTIPLE OCCASIONS WHEN DRIVING VEHICLE, THEN ATTEMPTING TO SHIFT FROM DRIVE TO PARK AND ACTUALLY IN PARK AN ERROR COMES ON 'SHIFT TO PARK' COMES ON, I'VE TAKEN IT TO DEALERSHIP AND THEY BLAME ME ON SOME LIGHT BULBS I CHANGED, WELL I CHANGED THEM BACK AND STILL ERROR OCCURS. UNFORTUNATELY WHEN THAT HAPPENS I CAN'T LOCK MY VEHICLE FOR SOME TIME UNTIL MULTIPLE TIMES OF TURNING ON AND OFF THE VEHICLE. (2) WHILE DRIVING FORWARD, MY REAR CAMERA WOULD BE DISPLAYING LIVE EVERYTHING BEHIND ME, WHICH WAS VERY DISTRACTING, TOOK IT TO THE DEALERSHIP, I THINK THEY FIXED IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301485January 23, 2020
UNKNOWN OR OTHER
WHEN I PUT MY CAR INTO PARK A SHIFT TO PARK MESSAGE APPEARS. I HAVE TO MOVE THE GEAR SHIFT SEVERAL TIMES TO FINALLY GET THE CAR TO SHUT OFF. SOMETIMES IT TAKES 10 MINUTES! IT HAPPENS EVERY TIME I TURN THE CAR OFF. I HAVE TO SIT THERE WITH MY FOOT ON THE BRAKE BECAUSE I'M AFRAID IT WILL ROLL AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301118January 22, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300633January 21, 2020
STEERING
MY POWERING STEERING PUMP STOPPED FUNCTIONING WHILE DRIVING, MAKING IT VERY HARD TO TURN THE WHEEL AT LOW SPEEDS, AS IF THERE IS NO POWER STEERING AT ALL. TOOK IT TO THE DEALERSHIP AND WAS TOLD IT'S A WEAR AND TEAR PROBLEM AND AFTER INVESTIGATING IT I NOTICED THEY HAVE RECALLED OVER 1 MILLION CARS FOR STEERING FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300759January 21, 2020
POWER TRAIN
CAR GIVES A "ACTION REQUIRED, SHIFT TO PARK" AND DOES NOT TURN OFF ALTHOUGH YOU HAVE PUT THE CAR IN PARK. YOU HAVE TO PUT THE CAR INTO REVERSE OR DRIVE AND MOVE IT BACK TO PARK MULTIPLE TIMES BEFORE IT SENSES IT IS IN PARK AND BEFORE IT WILL LET YOU TURN OFF THE VEHICLE. THE CAR WAS STATIONARY EVERY TIME THIS HAPPENED IN A PARKING SPOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300866January 21, 2020
ELECTRICAL SYSTEM
THERE IS A KNOWN PROBLEM WITH THE CONTROL MODULES FOR THE DRIVER SAFETY/ASSIST SYSTEMS AND GM SENT A LETTER INDICATING THAT THEY WOULD REPAIR VEHICLES THAT MET A CERTAIN MILEAGE AND AGE CRITERIA. MY VEHICLE DID NOT MEET THESE CRITERIA. THE FAULT DRAINED MY BATTERY AND I HAD TO HAVE IT REPLACED AND THE DEALER INDICATED IT COULD BE $5000 TO FIX ALL THE OTHER ISSUES ASSOCIATED WITH THE FAULTY CONTROL MODULES. AS A RESULT, MY WIFE HAS NOW HAS NO BLIND SPOT MONITORING/INDICATOR, THE FORWARD/REAR CRASH MONITORING/ALERT SYSTEM DOESN'T FUNCTION AND ALL OF THE THE OTHER PROXIMITY/SAFETY SYSTEMS DON'T FUNCTION EITHER. IN ADDITION, OTHER ELECTRICAL ISSUES ARE NOW STARTING TO SURFACE AND THE GARAGE DOOR OPENER NO LONGER FUNCTIONS. I AM SCARED THAT THIS MAY LEAD TO A SERIOUS ELECTRICAL MALFUNCTION, SHORT, OR FIRE THAT COULD CAUSE A SERIOUS SAFETY ISSUE. AS A RESULT, I RECENTLY PURCHASED A NEW VEHICLE FOR HER BUT I AM NOW DRIVING THE IMPACTED VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300410January 20, 2020
ELECTRONIC STABILITY CONTROL (ESC)
9 DAYS AFTER TAKING POSSESSION OF MY 2019 ACADIA, WITH LESS THAN 900 MILES ON IT, IT STOPPED WORKING. THE FIRST TIME I HAD A PROBLEM I HAD GOTTEN OUT OF THE TRUCK TO RUN INTO A STORE. WHEN I TRIED TO START IT I WAS GETTING A MESSAGE TO SHIFT TO PARK. THE ELECTRIC WAS ON, BUT THE TRUCK WOULD NOT START. I CALLED FOR A TOW TRUCK. THE TOW DRIVER GOT THE TRUCK STARTED AND ADVISED ME TO DRIVE IT TO THE DEALER LESS THAN 1 MILE AWAY. WHILE DRIVING ON A MAJOR ROAD I LOST MY POWER STEERING AND STABILTRAK, MAKING IT FEEL LIKE I LOST MY BRAKES. MY EXPERIENCE AT THE DEALER WAS HORRIBLE. THEY CHANGED MY BATTERY AND SAID THEY FIXED THE PROBLEM. I DID NOT EVEN MAKE IT 24 HOURS BEFORE HAVING THE SAME PROBLEM. THE ELECTRIC WAS ON BUT THE TRUCK WAS NOT RUNNING. I WAS GETTING A MESSAGE TO SHIFT TO PARK. THE TRUCK WAS OFF AND PARKED BUT THE DASHBOARD WAS SHOWING D THEN P AGAIN. I CALLED FOR ANOTHER TOW, AND THIS TIME IT WAS ACTUALLY TOWED. THIS TIME I WAS TOLD IT HAD TO DO WITH THE COMPUTER. SERVICE FIXED IT AND HELD ONTO THE TRUCK FOR A FEW DAYS TO MAKE SURE IT CONTINUED WORKING WITHOUT PROBLEMS. 6 DAYS LATER THEY CALLED ME TO PICK IT UP AND IT DIDN'T EVEN MAKE 5 HOURS THIS TIME. THE TRUCK WAS STILL RUNNING THIS TIME, BUT THE ELECTRIC WAS GOING CRAZY. EVERY LIGHT WAS LIT ON THE DASHBOARD. AS I WAS DRIVING IT TO THE DEALER, THE SPEEDOMETER WAS GOING CRAZY. I WAS DRIVING STEADY AT AROUND 35 MPH AND THE SPEEDOMETER WAS SHOWING 1, 0, 5, 0, 30, 31, 6, 0, 5, 31, 32, 1, 0, 5, 0. (I HAVE A VIDEO OF THIS BUT CANNOT ATTACH IT).SO THAT WAS 55 DAYS AGO AND I STILL DO NOT HAVE MY TRUCK BACK BECAUSE GM IS SUPPOSEDLY BUYING IT BACK. I HAVE CONCERNS SEEING 4 OTHER PEOPLE ON THIS FORUM ALONE WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300567January 20, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HEADLIGHTS STOPPED WORKING WHILE I WAS DRIVING ON A HIGHWAY. I PULLED OFF THE ROAD & THE DRL LED LIGHTS AROUND THE HEADLIGHTS WERE STILL ON, BUT THE HEADLIGHTS WERE NOT. I TRIED TURNING THE LIGHTS OFF/ON, TRIED TURNING THE VEHICLE OFF/ON. MY HUSBAND CHECKED THE FUSES, RELAY, & SENSORS, AS WELL AS CHANGED BOTH BULBS AND THEY STILL WILL NOT WORK. IT WAS DARK WHILE I WAS DRIVING, WHICH POSED A DANGEROUS SITUATION. UPON RESEARCHING ONLINE, THERE SEEMS TO BE OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300291January 19, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WITH MY VEHICLE STATIONARY AND SHIFTER IN THE PARK POSITION, I TURN MY CAR OFF AND THE VEHICLE TURNS OFF BUT THE INSTRUMENT CLUSTER SAYS "ACTION REQUIRED - SHIFT TO PARK". THIS MESSAGE ALSO DOES NOT ALLOW THE DAY TIME RUNNING LIGHTS TO TURN OFF AND IF THE LIGHTS DON'T TURN OFF THE BATTERY DRAINS IF PARKED FOR LONG STRETCHES. I HAVE TO TURN THE CAR ON/OFF SEVERAL TIMES BEFORE IT ENGAGES AND THE MESSAGE DISAPPEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299202January 14, 2020
POWER TRAIN
VEHICLE GIVES A SHIFT TO PARK WARNING EVEN THOUGH THE VEHICLE IS IN PARK. VEHICLE CANNOT BE SHUT OFF AND REQUIRES MULTIPLE RESTARTS AND SHUT OFFS AND MOVING OF VEHICLE TO GET VEHICLE TO RECOGNIZE IT IS IN PARK AND TO SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299218January 14, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ROUGH IDLING WHILE DRIVEN. THE CONTACT STATED THAT THE IGNITION KEY WAS SWITCHED TO THE OFF POSITION HOWEVER, THE VEHICLE REMAINED RUNNING FOR APPROXIMATELY SEVEN MINUTES BEFORE TURNING OFF. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE THE FOLLOWING DAY. THE VEHICLE WAS THEN JUMP AND STARTED IMMEDIATELY. THE VEHICLE WAS STARTED AND SAT IDLING FOR A FEW MINUTES. THE CONTACT AGAIN ATTEMPTED TO SHUT THE VEHICLE OFF HOWEVER, THE VEHICLE REMAINED IDLING FOR AN ADDITIONAL 15 MINUTES. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE ELECTRICAL FAILURE WAS COMMON IN SIMILAR MODEL VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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