GMC Acadia Complaints

5,595 consumer complaints on file.

#11299005January 13, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE SOMETIMES FAILS TO RECOGNIZE THAT IT HAS BEEN PUT INTO PARK, FLASHING A MESSAGE ON THE DASH INSTRUCTING ME TO 'SHIFT TO PARK' EVEN WHEN THE GEAR LEVER HAVE ALREADY BEEN MOVED TO THE 'P' POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299069January 13, 2020
SEATS
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PENSKE CADILLAC OF SOUTH BAY 18600 HAWTHORNE BLVD, TORRANCE, CA 90504 (310) 697-1800 WHERE DIAGNOSED THAT CONNECTOR UNDERNEATH THE SEAT NEEDED TO BE REPLACED DUE TO HIGH RESISTANCE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO SERVICE BULLETIN 10057064-3254. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298605January 11, 2020
STRUCTURE:BODY
OUR 2012 ACADIA LIFTGATE SPONTANEOUSLY FAILED WHEN MY HUSBAND LIFTED THE LIFTGATE, COMING DOWN TOWARDS HIS HEAD WITH SPEED AND FORCE. LUCKILY HE WAS ABLE TO QUICKLY GET HIS HANDS UP BEFORE IT CRASHED DOWN ON HIS HEAD. HAD THIS BEEN A CHILD, SOMEONE WITH SLOWER REFLEXES, OR HAD HIS REFLEXES FAILED HIM HE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I HAVE BEEN AN RN FOR 15 YEARS, 6 OF WHICH I SPENT ON A TRAUMA UNIT CARING FOR PROBLEM WITH CLOSED HEAD INJURIES AND SO I UNDERSTAND THE DEVASTATING EFFECTS FIRST HAND. THE PHYSICS TO THIS SAFETY ISSUE ARE ELEMENTARY. I HAVE REACHED OUT TO DEALERSHIP THE DAY WE TOOK IN FOR REPAIR AND WAS TOLD BASIC WEAR AND TEAR. NO NOT A SPONTANEOUS ISSUE LIKE THIS THAT CAN CAUSE SERIOUS HARM OR DEATH. I OPENED A CASE WITH GMC AND THROUGH GMC FACEBOOK MESSENGER ONLY TO BE CONTINUOUSLY CORRALLED BACK TO THE DEALER. GMC MUST DO BETTER FOR THEIR CUSTOMERS WHO ARE HUMAN BEINGS WITH FAMILIES AND LOVED ONES. VEHICLE WAS STATIONARY PARKED IN OUR DRIVEWAY. DATE OF ISSUE WAS FALL OF 2019. I HAVE BEEN GOING BACK WITH GMC TO NO AVAIL AND NOW BELIEVE I MUST TAKE THIS ISSUE FURTHER AS I DO NOT WANT ANYONE ELSE'S INJURY ON MY CONSCIOUS AND GMC CLEARLY HAS NO CONCERN FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298456January 10, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE VEHICLE OFF WITH THE START/OFF BUTTON, THE VEHICLE CONTACT WAS ALERTED IN THE MESSAGE CENTER OF THE VEHICLE TO PLACE THE VEHICLE IN THE PARK. THE CONTACT STATED THE GEAR SHIFT LEVER WAS ALREADY IN THE PARK POSITION WHEN THE MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO HERTRICH BUICK GMC LOCATED AT 26953 SUSSEX HWY, SEAFORD, DE 19973, 302-629-9144 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298114January 9, 2020
AIR BAGS, SEAT BELTS
SERVICE AIR BAG WARNING LITE COMES ON. DEALERSHIP ADVISES $12-1400 IN REPAIR COSTS. HAVE HAD OTHER ELECTRICAL ISSUES WITH CAR. SPENT ALMOST $1000 REPLACING WIRING HARNESS TO SIDE DETECTION. HAD TO REPLACE MOST OF DASH WIRING HARNESS DUE TO WATER DAMAGE WHICH COULDN'T DETERMINE IF MANUFACTURING ISSUE OR ACCIDENT REPAIR. THAT WAS ABOUT $3000. NOW AFTER CHECKING KELLY BLUE BOOK POTENTIAL RECALL COMES UP. DON'T KNOW IF REPORTED PRIOR OR FIXED BY PRIOR OWNER. TOO MUCH COINCIDENCE THAT COMES UP NOW AND GOES FROM PASSENGER SIDE TO NOW DRIVER SIDE.. DEALERSHIP GOT LIGHT TO GO OFF FOR A WHILE. LATE LAST FALL CAME BACK ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297918January 8, 2020
ENGINE
TL* THE CONTACT OWNED A 2007 GMC ACADIA. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE AFTER BEING PARKED IN THE DRIVEWAY FOR 15 MINUTES. THE FLAMES WERE PUT OUT BY THE FIRE DEPARTMENT AND THE VEHICLE WAS TOTALED. A FIRE DEPARTMENT REPORT WAS FILED. THE ENGINE AREA AND THE FRONT OF THE VEHICLE WERE BURNT. THE VEHICLE WAS PARKED AT THE CONTACTS DRIVEWAY AND THE CONTACT WAS WAITING ON THE MANUFACTURERS RESPONSE. THE MANUFACTURER WAS EMAILED WITH THE INCIDENT. THE DEALER RIVARD BUICK GMC LOCATED AT 9740 E ADAMO DR, TAMPA, FL 33619; PHONE NUMBER: (813) 200-8752 INFORMED THERE WERE NO RECALLS AT THE TIME. THE FAILURE MILEAGE WAS 169,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11297826January 7, 2020
POWER TRAIN
WHEN THE CAR IS SHIFTED FROM A DRIVING GEAR OR NEUTRAL INTO PARK, SOMETIMES THE CAR WILL NOT REGISTER THAT IT HAS ACTUALLY SHIFTED INTO PARK. A WARNING SHOWS UP ON THE DASH THAT SAYS "ACTION REQUIRED, SHIFT TO PARK" EVEN THOUGH IT IS IN PARK. THE CAR WILL NOT TURN OFF DURING THIS WARNING, SO YOU HAVE TO SHIFT IT BACK AND FORTH FROM DRIVE TO PARK UNTIL IT FINALLY REGISTERS PARK. SOMETIMES IT HAPPENS THE NEXT TRY, SOMETIMES IT WILL TAKE 50. THERE HAVE BEEN TWO OCCASIONS WHEN ATTEMPTING TO PARK ON A SLOPE THAT THE CAR STARTED TO ROLL, ONLY A FOOT OR TWO, BUT THEN THE EMERGENCY BRAKE AUTOMATICALLY TURNED ON THE BRING THE CAR TO A STOP. THE CAR HAS BEEN IN FOR SERVICE MULTIPLE TIMES AND THEY HAVE BEEN UNABLE TO FIND A FIX AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297673January 7, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS ARE NOT BRIGHT ENOUGH TO SAFELY DRIVE THE VEHICLE AT NIGHT ON LOW BEAM, AND THE HIGH BEAM MAKES VERY LITTLE DIFFERENCE. IT IS WORSE WHEN THE ROADS ARE WET. WHEN YOU PUT THE HIGH BEAMS ON, THE LIGHTS DO NOT SEEM TO GET ANY BRIGHTER. I HAVE TAKEN IT TO A GMC DEALER TWICE AND WAS TOLD THE HEADLIGHTS ARE WORKING THE WAY THEY ARE SUPPOSED TO WORK. IF THAT IS THE CASE, IT IS A POOR DESIGN AND NEEDS TO BE CORRECTED. THIS HAS BEEN AN ONGOING PROBLEM SINCE WE PURCHASED THE VEHICLE NEW,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297709January 7, 2020
UNKNOWN OR OTHER
PURCHASED NEW 2020 GMC ACADIA DENALI IN DEC 2019. VEHICLE WAS EQUIPPED WITH SEVERAL DEALER ACCESSORIES INCLUDE ROOF RAIL CROSS-BEAMS. THESE WERE NOT IN STOCK AT TIME OF PURCHASE AND RETURNED AFTER 1 WEEK TO INSTALL. AFTER PICKING UP THE VEHICLE ON MY DRIVE HOME, I HEARD A WHISTLING/HUMMING NOISE COMING FROM THE EXTERIOR AT ABOUT 30 MPH. AS I ENTERED THE HIGHWAY AND TRAVELING AT 65 MPH, THE NOISE WAS DEAFENING AND THE VEHICLE DID NOT HANDLE VERY WELL, VIBRATION IN THE STEERING. I IMMEDIATELY RETURNED TO THE DEALER AND DETERMINED THE NOISE WAS FROM THE ROOF RAIL CROSS-BEAMS. SERVICE TEAM THAT THERE COULD BE SOME NOISE BUT IT WOULD NOT AFFECT THE VEHICLE HANDLING. I HAD THEM REMOVED AND THE DRIVE HOME HAD NO ISSUES. BUYER BEWARE IF YOU ARE ONLY GETTING THE CROSS-BEAMS AS AN ADDED ACCESSORY AND WILL NOT UTILIZE TO CARRY ANY ITEMS, IE; KAYAK, BIKES, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297481January 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I TURNED THE CAR OFF AND IT DISPLAYS A MESSAGE 'SHIFT TO PARK,' EVEN THOUGH THE CAR IS IN PARK. IT DOESN'T ALLOW THE CAR TO SHUT OFF COMPLETELY. THE ENGINE TURNS OFF, BUT THE ELECTRICAL STAYS ON. WHEN WE TRY TO DRIVE IT, IT IS SLOW TO ACCELERATE AND THE RPMS SHOOT TO 4 AND DON'T GO DOWN UNLESS BREAKING. FINALLY THE CAR WILL NOT ACCELERATE PAST 55MPH AND THE RPMS STAY AT 4, WITH THE ENGINE BEING VERY NOISY. THIS LEFT US STRANDED AN HOUR FROM OUR HOUSE BECAUSE THE VEHICLE IS NOT SAFE TO DRIVE. FORTUNATELY THIS OCCURRED IN A PARKING LOT. WE DROVE A FEW MILES TO TRY TO GET TO OUR DEALERSHIP, BUT DID NOT FEEL SAFE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297212January 5, 2020
POWER TRAIN
I SHIFTED THE GEAR INTO PARK, AND A MESSAGE APPEARED SAYING TO "SHIFT TO PARK" AND WOULDN'T ALLOW THE CAR TO BE TURNED OFF OR ITS DOORS LOCKED. THIS IS A SAFETY ISSUE BECAUSE THE CAR IS UNABLE TO SHIFT INTO PARK AND COULD ROLL BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297103January 4, 2020
ELECTRICAL SYSTEM
VEHICLE DOES NOT ACKNOWLEDGE THAT YOU ARE IN PARK AND WILL NOT TURN THE VEHICLE OFF COMPLETELY. THE ENGINE SHUTS OFF, BUT LIGHTS AND EVERYTHING ELSE STAYS ON. IF YOU EXIT THE VEHICLE IT BEEPS AND THE HORN HONKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296936January 3, 2020
SEAT BELTS, STEERING
SEAT BELT FOR DRIVER DOES NOT SECURE. GMC STATES NOT COVERED UNDER WARRANTY LEEK IN POWER STEERING. KNOWN ISSUE WITH GMC AND NO RECALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296635January 2, 2020
STEERING
I HAVE A 2016 GMC ACADIA, WITH 30,000 MILES, WELL MAINTAINED. SUDDENLY MY STEERING WHEEL IS LOCKED WHILE MAKING TURNS AT A LOW SPEED. THIS WAS VERY SCARY AS MY WHEEL WAS COMPLETELY LOCKED AND I HAD KIDS IN MY CAR. VEHICLES RUNNING GOOD WHEN AT HIGH SPEED. I HAVE SEEN SO MANY COMPLAIN WITH THE SAME MODEL AND SAME ISSUE, YET, GMC HAS NOT POSTED ANY RECALL ON THEIR VERY DANGEROUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292408January 1, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE HAS HAD ONGOING ISSUES SINCE IT WAS PURCHASED IN JUNE OF 2017. THE 'SHIFT TO PARK' PROBLEM HAD TO BE FIXED TWICE, THE EMERGENCY BRAKING SYSTEM ENGAGES ITSELF FOR NO APPARENT REASON WHICH HAS ALMOST CAUSED SEVERAL ACCIDENTS, THE HORN DOES NOT WORK WHEN NEEDED IN EMERGENCY SITUATIONS, THE HEADLIGHTS ARE SO DIM IT'S DANGEROUS, THE BATTERY HAS DRAINED AND LEFT MY WIFE STRANDED 4 TIMES, AND THE VEHICLE HAS A VERY ROUGH IDLE AND IT ALMOST STALLS OUT. I ATTEMPTED TO WORK WITH GM TO HAVE THEM TAKE THE CAR BACK EARLY (LEASE) AND THE REQUEST WAS RECENTLY DENIED. THIS IS MY 3RD ACADIA AND IT BY FAR IS THE MOST DANGEROUS CAR I HAVE EVER DRIVEN. I AM NOW READING ABOUT A FUEL PUMP PROBLEM THAT COULD CAUSE THE VEHICLE TO CATCH ON FIRE, A DRIVESHAFT THAT MAY SEPARATE WHILE DRIVING, AND A FAULTY BRAKING SYSTEM THAT COULD CAUSE THE VEHICLE TO LOSE ALL BRAKING CAPABILITY. I DO NOT FEEL SAFE HAVING MY FAMILY IN THIS CAR AND I AM REQUESTING YOUR ASSISTANCE TO HELP ME WORK WITH GM ON A RESOLUTION. I ENTERED THE DATE THAT THE VEHICLE FIRST STARTED TO HAVE ISSUES, THERE HAVE BEEN OVER 20 INCIDENTS OVER A 2.5 YEAR PERIOD CAUSING A SAFETY ISSUE OR LEAVING MY WIFE AND CHILDREN STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291834December 29, 2019
POWER TRAIN
VEHICLE WILL NOT SHIFT PROPERLY TO PARK WHEN TURNING THE VEHICLE OFF. THIS CAUSES THE PROBLEM OF MOVING WHEN ATTEMPTING TO TURN OFF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291836December 29, 2019
EXTERIOR LIGHTING
EXTERIOR HEADLIGHTS ARE INEFFECTIVE AND UNSAFE WHILE DRIVING AT NIGHT. POOR LIGHTING ON MY VEHICLE HAS CAUSED NEAR ACCIDENTS ON THE FREEWAY WITH DEER AND STALLED VEHICLES ON THE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291793December 28, 2019
ELECTRICAL SYSTEM
WHEN I PUT MY VEHICLE IN PARK AND TURN IT OFF, MY SHIFT TO PARK MESSAGE COMES ACROSS AND I HAVE TO TURN MY VEHICLE BACK ON AND MOVE THE GEAR FROM PARK TO SOMETHING ELSE AND BACK TO PARK. SOMETIMES THIS HAS TO BE DONE A FEW TIMES BEFORE IT WILL COMPLETELY TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291806December 28, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WAS BACKING UP ON A DRIVEWAY AND WAS NEXT TO A CAR AND APPARENTLY WAS CLOSER THAN I THOUGHT AND HIT THE CAR BECAUSE MY SIDE DETECTION SYSTEM IS NOT OPERATING AND NO SENSORS OR WARNING SOUNDS WENT OFF. 'SERVICE SIDE DETECTION SYSTEM' IS ON MY DASH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11291521December 27, 2019
POWER TRAIN, UNKNOWN OR OTHER
2017 GMC ACADIA WOULD ISSUE A WARNING SAYING VEHICLE FAILED TO SHIFT TO PARK EVEN THOUGH THE VEHICLE WAS IN PARK. THIS VEHICLE DEFECT IS KNOWN BY GMC AND THEIR DEALERSHIPS. A LAWSUIT IS CURRENTLY PENDING REGARDING THIS ISSUE. GMC HAS FAILED TO ISSUE A RECALL AND HAS FAILED TO RESOLVE THE ISSUE. WE TOOK OUR VEHICLE TO THE LOCAL GMC DEALERSHIP AUGUST 2018 DUE TO THE ISSUE. THE ISSUE STARTED AGAIN IN NOVEMBER 2019. WHEN WE CALLED ABOUT IT, THEY SAID THE PRIOR WORK WASN'T COVERED AND WE WOULD HAVE TO PAY TO HAVE THE "KNOWN DEFECT" REPAIRED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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