GMC Acadia Complaints

5,595 consumer complaints on file.

#11442944December 6, 2021
UNKNOWN OR OTHER
all the wiring under the dash has got the installation melted off of the wiring and can't get the vehicle to start or get any power to the battery or ect and the fuse box under the dash has 50 fuses in it and out of all of them only one of them out of 50 is getting power and to me it's a fire Hazzard and i think gmc needs to do a recall on it or replace my vehicle i've got it in a garage now and that's what the mechanic has found out about is the wiring under the dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442441December 2, 2021
STEERING
The steering randomly gets tight and then let's loose while driving or turning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442114November 30, 2021
TIRES, TIRES:TREAD/BELT
235/65R18 all 4 tires worn down after 27,000 miles, suppose to have 60,000 mile tread life. took my Acadia into the dealer for regular oil change and was informed all 4 tires were worn passed the safety margin. He told me there was a service bulletin about the tires but since my warranty had run out there was nothing he could do. He never mentioned the service warranty or that the tires were wearing severly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441912November 29, 2021
POWER TRAIN
The contact owns a 2018 GMC Acadia. The contact stated that while operating the vehicle and shifting the transmission to the Park, the vehicle would either roll forward or backward. An audible warning "Shift to Park" was also activated. The gear shifter was jiggled to correct the failure. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441919November 29, 2021
AIR BAGS, SERVICE BRAKES
The contact owns a 2019 GMC Acadia. The contact stated that while driving 40 mph, the brake pedal was applied but failed to slow the vehicle down. As a result, the contact rear ended a Chevrolet Tahoe. The air bags failed to deploy. A police report was filed. There was no reported fire. The contact sustained soreness to the body and medical attention was provided. The vehicle was towed to an independent body shop for structural damage. The contact stated that after the vehicle was in her possession the safety restraint system service message was displayed. The fuel gauge went from full to empty in seconds and the engine stalled. The vehicle was taken to the local dealer where the brakes were bleed. The vehicle was repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 33, 717.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11441825November 27, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Shift to park notification keeps coming on after shutting off the car. It obviously has been shifted in to park before turning off the engine, but the notification keeps popping up. I have had the shift harness replaced by a mechanic once alreafy. He says this is the GMC authorized fix. IT DID NOT FIX THe PROBLEM! Of course, he'll put another shift harness for me, but what are the odds that will solve anything. GMC needs to come up with a better solution! It is frustrating and time consuming trying to come up with whichever trick will work to make the notification to away. I am not a very happy customer!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441816November 27, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
Electronic parking brake is setting itself without you doing it even when parked on a completely flat surface. Voice activated assist is going off while driving down the road without you hitting the steering wheel button. 1st dealer I took the car to refused to even address issue because the car didn’t throw a code even though the parking break issue happened while in their parking lot. 2nd dealer at this point has had the car for a total of 16 days. They tried to tell me the parking break was normal, manager at actual dealership told me it definitely was not normal, and they don’t know what to do about voice activation going off. It has now been at dealerships 3 times for this issue within Oct and Nov 2021. Only 4,500 miles on car. If it is having these electric issues already what is in store for this car in the future? My husband has a video on YouTube of voice activated assist issue so far 2 other people are saying their cars are having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441661November 25, 2021
ELECTRICAL SYSTEM
My “Shift to Park” warning light pops up when attempting to park the car and shut off the engine. My wife had the problem at the grocery store and was very upset. This problem is constantly happening, my wife refuses to drive the car. I called the GMC dealer to get it looked at and was told it would be 2 weeks until they could diagnose the problem. Also it would cost $150 to look at it and I see the repair could be between $400 and $2000. The warning lights won’t stop and the constant bell dinging won’t stop until the battery is dead. All anyone has to do is Google “ shift to park” to see this is a defective switch. Many states have filed class action suits. A recall needs to be issued. My car has 33k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441476November 23, 2021
SERVICE BRAKES
Upon starting our vehicle to leave the breaks were very hard to compress. They did eventually release but made a whooshing noise as though there is someone blowing air from the brake pedal. There is no damage or leaking from the break line or the master cylinder. This could lead to failure of the breaks and it is concerning. This vehicle is available upon request to inspect. This has not currently be confirmed by a dealer or service center, or others that would inspect vechicles. There are no warning laps or messages presenting. 11/23/21 is the first day that this occured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441021November 19, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
My 2021 Acadia just stooped working as COMPLETLY SHUT OFF. I had no power to contact OnStar or more importantly to put my 4 ways(Hazard lights) on to signal or warn other motorists that there is a problem ahead. I could not push the vehicle as it is locked in gear because of the termination of power. I have had this exact problem happen 3 times leaving me and my family stranded on a busy road with nothing working. On each occasion I have removed my family from the vehicle in fear of being rear-ended! This would not only cause an accident with harm or fatality to my family, but has put that same risk to other motorists on the road. When I have had the vehicle in the dealership (Champion Buick/GMC of Brighton) in which it needs to be towed, they have not been able to find or confirm this issue. The dealership has had the vehicle for multiple weeks with help and assistance of GM with also no resolution. This is a very intermittent issue and when it happens it is an extremely dangerous situation. The vehicle gives no warning except for a total shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440897November 18, 2021
ENGINE
The contact owns a 2010 GMC Acadia. The contact stated that the vehicle failed to start without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact was informed by an independent mechanic that the failure was due to the timing chain and rod bearings. The failure mileage was approximately 133,208.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440497November 15, 2021
ELECTRICAL SYSTEM
After shifting the car into Park and pressing the start button to stop the engine, the message "Shift to Park" appears, and the engine does not shut off. This issue happens intermittently, but it has sometimes taken several minutes of shifting and re-shifting to get the car to turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440036November 10, 2021
POWER TRAIN
power train came up on a computer check witch looks like the same problem that is already on here my engine light is on as long as my abs and track control light stable light is on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439733November 8, 2021
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
I noticed for months it was downshifting hard but transmission department was backed up I scheduled in September for an appointment October 26 and that morning I received a call to reschedule because they were still behind and had another appointment for November 10th. The morning of the incident 1st it did not want to start it would only turn over. When it started the check engine light was on (I called service he asked if I could drive it and told me to bring it in). Within 10 miles of driving, the car started to slow down. When I pressed the gas the RPMs would go up but the car would not accelerate. I was on the interstate so I started to coast to the side. When I got to the other side of the rumble tracks the fuel gauge warning came on saying no fuel (even though I had half a tank which was verified through the service department) and the car came to an abrupt stop. Had I not gotten over when I did the car would have stopped on the highway. I tried to turn it on to move it farther off the road and it would not. It started to just turned over like it did when I originally tried that morning (all over the occurrences happened while I was on the phone with Adrienne who i contacted through the gm help line).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439546November 5, 2021
SERVICE BRAKES, EXTERIOR LIGHTING, LANE DEPARTURE: ASSIST
2015, GMC, Acadia SLT. Rear brake calipers had to be replaced out of my pocket after rear brake calipers froze and locked the brakes in the middle of traffic. This almost caused a major accident in which lives may have been lost or severe injury sustained. The rear brake calipers were inspected by a mechanic. ABS, Traction Control and Stabiltrak warning lights illuminated. Had to have the vehicle towed four times due to rear brakes seizing. Vehicle was sold to me by Posner Park Chrysler, Highway 27, Davenport, FL who did not fulfill the promised repairs and lied to BBB but researching their submitted Used Car Inspection Sheet, they destroyed the rear brake calipers when installing rear rotors and pads and never did install the passenger side fog light assembly as promised after they claimed they had ordered it and held up vehicle delivery until the evening before my departure from Florida back to New York. They were deliver the vehicle by 11:30 am, August 17, 2021 but I did not drive away with it until 5:00pm, the clock-out time for all mechanics in Florida.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439554November 5, 2021
UNKNOWN OR OTHER
I’m unsure what caused my 09 Acadia to catch fire, but it burned the longest and hottest under the engine. I need help.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11439299November 4, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The sunroof has leaked into my passanger floor making my car battery full of water legit my whole battery is under water! This is the second time the sunroof has leaked ! I still don’t understand why they would put a battery behind my passanger seat infront of the back seat on the floor this is very dangerous. Second I still have no clue why this car has no recalls because if you look this car up it has so many problems it’s a lemon car for sure I had to put a catalytic converters in my car three times the same one three times and then the last time I changed all three of them when only one needed to be changed! I have cruise control stable track and wheel speed sensors lights on my car that I have changed everything possible to fix the light won’t come of I changed all the wheel speed sensors and the light with still not come off the dash I’m still very confused on to why there are no recalls on this vechile all these problems I’m telling your are all on google that this same suv other people have have the same issues I’m having
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439390November 4, 2021
POWER TRAIN, ENGINE
The contact owns a 2021 GMC Acadia. The contact stated while stopped at a stop light and depressing the brake pedal, the engine revved up with the RPM’s increasing up to 15,000. No warning lights were illuminated. The contact stated that the vehicle jerked and vibrated as the transmission did a hard shift. The vehicle was taken to the dealer who took the vehicle on a 24-minute test drive and no failure was found. The vehicle was taken to the dealer several times and no failure was able to be determined. The failure occurred several times. The manufacturer was notified of the failure however, no assistance was offered. The approximate failure mileage was 249.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439190November 3, 2021
STEERING, ENGINE
The contact owns a 2011 GMC Acadia. The contact stated that the steering wheel would shake uncontrollably without warning while driving at various speeds. She also stated that the steering wheel would lock in the middle of turning the steering wheel in either direction without warning. After taking the vehicle to the dealer for routine maintenance, several warning lights appeared on the instrument panel. The contact called that dealer and was informed that the vehicle would reset itself upon restart; however, the failure persisted. A few days later, the Push to Start button failed to operate after multiple attempts and the key was used to start the vehicle. The contact had the vehicle towed back to the dealer and she was informed that the purge valve was defective and needed to be replaced. The manufacturer informed her that there were no recalls on the vehicle and referred her to NHTSA for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439052November 2, 2021
EXTERIOR LIGHTING
Headlights are so dim that it makes driving difficult and unsafe, particularly in rain and on rural, unlit roadways. Virtually unnoticeable change in lights when changing from dim to bright, and no side lighting whatsoever to allow visibility of deer/wildlife, etc. in ditches. Even turning from a highway onto a side road in rural areas is difficult and dangerous. I have found numerous complaints from others regarding this model, but no recalls or solutions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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