GMC Acadia Complaints

5,595 consumer complaints on file.

#11448795January 25, 2022
POWER TRAIN
Was accelerating to approx 45-50mph when the vehicle gave no power, but my RPMs were revving. Once removing my foot off the gas pedal and trying to get power back, after the 2nd or 3rd time I resumed power. The car has less than 9000 miles on it. Right after, a message alerted me to have the vehicle brought in for service, and the engine light came on. According to the dealership, the found code P0700 which is normal, followed by P7224, something I am unable to locate anywhere online. They said they tested everything and all came back normal. It's been noted and if it happens again to let them know. I'm not feeling comfortable paying 50K+ for a vehicle to have it go haywire under 10K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448313January 21, 2022
UNKNOWN OR OTHER
My 2018 GMC Acadia does not detect that it is in park. The vehicle does not shut off even though I put it in park. I have to wiggle the shifter and play around with it until it detects that it is in park. The dealer is aware of this issue and I did have the entire shifter replaced. This happened the first time at around 30k miles. It has been a little over a year and it is happening again. The fix only seams to be temporary. I am afraid that the car will not detect is in park and keep rolling. This could be a serious issue. GMC is aware of the issue and they have no fix for it. There are already various lawsuits and complaints about this shift to park issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448134January 19, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
2017 blind spot detection lights on in both mirrors. Both modules in rear bumber replaced. 2021 blind spot sensors on again and “park assist off” in DIC with system not letting me turn back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447207January 12, 2022
POWER TRAIN
While driving down the road, transmission will shudder and have difficulty maintaining constant speed. This is especially dangerous while merging on to the highway. It is searching for the gear to be in while rpms are fluctuating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447123January 11, 2022
AIR BAGS
Service airbag light has been on since I’ve had the car. It was not covered by warranty (even though it is important?) in order to fix it I was quoted over $1000 which is ridiculous as I only had it a month before that and traction control became a issue. Warranty covered the traction but not the airbags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446638January 7, 2022
ELECTRICAL SYSTEM
Once vehicle is in park and ignition is shut off, a message will show to "shift in park" when it is in park. When this message appears, it takes several times to shift the car back and forth in order for it to register that it is in park. This occurs occasionally...sometimes more frequent than other times. It just did it today and it hadn't done it in a couple of weeks. The vehicle will not turn completely off or lock until you can get the stick to register it is in park. Sometimes it takes me a second to get the message to go away, other times it takes several mins. Really aggravating! These models are not cheap. This has occurred for well over a year now. I purchased the car November 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446479January 6, 2022
UNKNOWN OR OTHER
The gear system fails to recognize when the car is in park. I have had the gear box replaced once on this car, and it is failing again. The car has 92000 miles. The problem is that I cannot shut the car off completely or lock it because the system does not recognize that the car is in park. My dealer told me last time that the problem is caused by a faulty sensor. Now it's happening again. This is a major issue and GMC needs to correct it. Thankfully I bought an extended warranty so they will have to fix it again, but this is absurd. No other car I've had has ever had this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446348January 5, 2022
ELECTRICAL SYSTEM
The contact owned a 2007 GMC Acadia. The contact stated while driving 10 MPH, she heard an abnormal noise and the AC vent started to blow out hot air. The contact stated no warning light was illuminated. The contact stated that she parked at a nearby store parking lot and she saw fire at two different locations. The contact stated she was able to enter the store and extinguish the small fire located on the front passenger’s side on the instrument cluster with a gallon of water. The fire department extinguished the larger fire located by the AC wiring assembly. The fire department also stated that the fire was caused by an electrical failure and deemed the vehicle a total loss. The contact stated she burned multiple fingers on her right hand and the fire department assisted with her burns. A fire report was not filed. The vehicle was not drivable and was towed to a tow lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11446196January 4, 2022
AIR BAGS
The contact owns a 2021 GMC Acadia. The contact stated while driving approximately 30 MPH, the vehicle started making an abnormal dinging sound. The contact stated service restraint system warning message was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the SDM module replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V702000 (Air Bags) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445956January 3, 2022
STEERING
While driving, the power steering went out and a service power steering message appeared. I turned off the vehicle and waited a few minutes and when the car was turned on it went away and the power steering came back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444850December 23, 2021
STRUCTURE:BODY, SUSPENSION
The contact owns a 2011 GMC Acadia. The contact stated that while driving 60 MPH, the subframe underneath the driver’s side felt loose and not properly aligned. The contact merged to the right lane and continued to drive the vehicle. The contact stated that her son and daughter drove the vehicle and noticed the failure as well. The contact stated that the vehicle was taken to a local Pep Boys who replaced all four tires and performed a 4-wheel alignment; however, the failure had been reoccurring and was more noticeable while making turns and driving around curves. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444745December 22, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Had to replace the shifter, harness, and parking assist module to the tune of $1569.00! When it was put into park the system would not acknowledge it was in park...therefore I could not lock the vehicle and an alarm kept going off. My Acadia only has 12,000 miles on it...NO excuse for having to replace those parts with or without a warranty! Dealership said I am not the only one this has happened to...they have replaced a number of them!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444591December 21, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
SunROOF IS CLOGGED RAIN HAS GOTTEN INSIDE VEHICLE SOAKED UP THE FLOORS THE INTERIOR UP BY THE SUNROOF. GMC MADE RHIS MIDEL HORRIBLY AND THEY DON'T HAVE ENOUGH PEOPLE FILING OR JUST DON'T CARE. IT MESSES UP THE ELECTRICAL SYSTEM. THEY NEED RO RECALL THE SUNROOF. RECALL ELECTRICAL SYSTEM ALONG WITH IT. SUNROOF IS CLOGGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444125December 17, 2021
STEERING
The contact owns a 2008 GMC Acadia. The contact stated that while driving at an undisclosed speed, the power steering assist failed, and the steering wheel locked up. The contact's father, who is an independent mechanic, diagnosed that the power steering assist and rack and pinion were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 147,028.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443935December 15, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2021 GMC Acadia. The contact stated that while driving approximately 30-60 MPH, the vehicle started shuddering inadvertently. There were no warning lights illuminated. The contact stated that he continued to drive the vehicle. The contact stated that the failure reoccurred while driving and the vehicle stalled. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the transmission fluid needed to be replaced per the service bulletin #PIP5608H; however, the failure persisted. The dealer advised the contact to drive the vehicle for 200 miles and bring it back if the failure reoccurred. The contact stated that the vehicle continued to shudder and stall while driving. The vehicle was taken back to the dealer who diagnosed that the transmission torque converter needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 4,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443750December 14, 2021
UNKNOWN OR OTHER
Unsure of cause, but just lost our 2012 Acadia SLT2 AWD to a FIRE! Driver & passenger jumped out. Fire Dept rolled two trucks to extinguish. Parts melted onto the pavement. No prior warning.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11443058December 8, 2021
POWER TRAIN, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443098December 8, 2021
VISIBILITY/WIPER, ENGINE
I purchased my vehicle brand new off the truck in march of 2020 with zero miles on it. Feb 2021 in negative degree weather, the heat on my vehicle stopped working. I called my local GM dealership and they told me they needed to diagnosed the vehicle. They had kept my vehicle for two weeks trying to diagnose the vehicle. It turned out to be the thermostat. they replaced that part on my vehicle. Now Dec 2021 I again have experienced the same problem this time it was in a blizzard. Dealership told me it cant be the same problem, however it will be another two weeks before they can get my vehicle in for service and do not have a loaner vehicles for use. I purchased a new vehicle with warranty as I have two small children and am currently pregnant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443003December 7, 2021
ELECTRICAL SYSTEM
Vehicle is a 2017 Acadia Denali with ~39,000 miles. The problem started without any symptoms or warnings in October 2021. The dash gives a "Shift to Park" message when the shift is moved to the Park position and the driver attempts (to turn all systems off so as) to park and exit the vehicle. When the Off button is pushed, the "Shift to Park" message displays. The engine does turn off, but the lighting, radio, etc. stay on. When opening the door, the vehicle emits tone(s) suggesting the driver is trying to leave the vehicle while it's running and/or has left electrical systems on. Driver is actually attempting to simply turn everything off and park the vehicle. The fact that all the lighting and radio stay on runs down the battery, potentially leaving the driver stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442872December 6, 2021
POWER TRAIN
The contact owns a 2019 GMC Acadia. The contact stated while driving at 45 MPH, the accelerator pedal was depressed however the vehicle failed to increase in speed and started to jerk. The “service stability track” warning message was displayed. The failure was intermittent. The contact took the vehicle to an auto store where there were no codes reported by the diagnostic tool. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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