GMC Acadia Complaints

5,595 consumer complaints on file.

#11453308February 21, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453076February 20, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
On 02/10/2022 my side warning detection monitors are both activated/lit up intrmittently while parked or driving indicating faulty operation and therefore replacement. The vehicle has around 120K miles so out of any warranty. But this will be the third or fourth time ( not original ow er so dealer has records) that this has happened. Last time in December 2020 I had an extended warranty that covered the passenger module but was not the "improved" module with some type of casing to address the corrosion causing the failures as they wanted an extra $3-400 for that part. Why they still manufacture the bad part is interesting since they have recognized they have a pro lem with the older part. Have seen other complaints that not fixing these can result in other electrical failures that can be dangerous even an electrical fire was reported from this. Obviously I feel the issue is widespread enough for a blanket recall beyond the one issued for 6 y3ears or 80K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453019February 19, 2022
AIR BAGS
I had a collision with a deer and my airbags did not deploy
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11452757February 18, 2022
SERVICE BRAKES
The contact owns a 2021 GMC Acadia C1. The contact stated while driving approximately 40 mph, the parking brake engaged independently. The contact also mentioned having difficulties steering the vehicle. The vehicle was restarted and it resumed to normal. The vehicle was not diagnosed or repaired. No further information was available. The failure milage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452008February 15, 2022
ENGINE
Timing chain was replaced on 11/26/2019 and failed again on 02/09/2022. Needs to be a manufacturer defect that gets fixed for free. So dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451767February 13, 2022
ENGINE
Warning on dash steering assist reduced ,drive with caution… after researching found there’s a known defect in the thermostat that causes this steering issue,, GM issued a bulletin number..17-NA-158 Dated May-2017.. no recall as of yet but serious issue.. please look into this… [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451327February 10, 2022
ELECTRICAL SYSTEM
Shift to park switch is defective. Switch will not register transmission is in park causing an alarm that runs battery dead. Car has set in my driveway 3 months unable to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451392February 10, 2022
EXTERIOR LIGHTING
The headlights barely light up enough roadway to be of any use at night. Obviously can't drive with high beams constant. The only help is to use the fog/driving lights. However, that only lights up about 30 feet in front of the vehicle. Driving at night is hazardous to one's health as you cannot see far enough down the road to avoid anything that is imminent on the side of the road, you can not see to avoid anything on the side. PLEASE HELP. Also, the manual is explicit about not using aftermarket headlamp bulbs to try to correct the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451461February 10, 2022
UNKNOWN OR OTHER
When I put the vehicle in park and then turn off the engine, a warning comes on the dashboard saying “shift to park” and the electronics will not turn off or the lights and I cannot lock my doors. I cannot leave my vehicle until it goes off. Sometimes it is only a few seconds and can go up to a few minutes. I noticed this problem when I bought the vehicle in 2020 and is a recurring problem and is becoming unbearable that want to trade this vehicle in because I do not want to deal with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450955February 8, 2022
ELECTRICAL SYSTEM
2019 Acadia will be shifted into park and parking break applied. Vehicle will then be turned off. When opening the door a message appears on the dash stating "Place vehicle into Park". It takes multiple times of turning on the car, Shifting into another gear, then shifting back to park for the vehicle to realize it is in Park to allow vehicle to shut off. It has happened multiple times. We then received an email from on-star there is a diagnostic code SAC001 (Battery Service) needs to be addressed. This is unacceptable for a vehicle to be this new and have electrical issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451002February 8, 2022
POWER TRAIN
When I turn a corner and accelerate, the vehicle jerks as if the transmission is slipping. I called Gmc and made an complaint. My vehicle has just over 50,000 miles on it. Very concerning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450814February 7, 2022
POWER TRAIN
After parking the car and putting transmission in "Park" car would start rolling forward and display message " shift to park" Luckily i was able to jump back into the car and apply brakes before car caused any serious damage to property or people around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450845February 7, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Cars emergency brake locks up for no reason. Happened on several occasions but last instance burned out actuator and locked up calipers from just sitting on a hill with foot on brake. This is a huge safety issue when it locks up for no reason on a road. It’s stranded me at least twice because it’s hard to undue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450856February 7, 2022
EXTERIOR LIGHTING, POWER TRAIN
Can not see at night with low or high beams. Lights are very poor and dim. Transmission always feels like it's slipping( 50,000 miles ). Shifts hard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450086February 3, 2022
STEERING, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I’m not sure but a warning came on that said steering assist reduced drive with care and my temperature gage and AC weren’t working all of a sudden when it happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450038February 2, 2022
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Brand new vehicle purchased from dealer, at 8900 miles transmission slipped. Dealer has for 2 hours and couldn’t find problem, but replaced transmission fluid it was dark. At 9000 it happened again, they have vehicle and said the new transmission fluid is dark and muddy. Only 100 miles, so they determined they need to take apart transmission and see what happened. It’s a 52k car, it should not be repairs, it should be replaced under warranty. Video of 8900 from dealership https://video.37483.net/timeline/2CJTHEW6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449824February 1, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448756January 25, 2022
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
The contact owns a 2016 GMC Acadia. The contact indicated while driving at various speeds the vehicle had experienced random jerking and hesitation. The vehicle was taken to an independent mechanic who diagnosed that the engine control module was faulty. The engine control module was replaced but the failure continued to occur. The vehicle was then taken to the local dealer who diagnosed that the rack and pinion and power steering pump were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448907January 25, 2022
POWER TRAIN
Shift to park issue; intermittent issue. Shows that car is not in park when gear shifter is in park position. Cannot shut off or lock vehicle while this is displayed. Must constantly put car in gear then in park, attempt to shut off, and retry multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448903January 25, 2022
VISIBILITY/WIPER
I want to voice my concerns with the windshield wipers, and storage placement. In winter weather conditions the storage compartment at the base of the windshield fills up with snow, even when driving. The wiper blades eventually end up resting on this snow. When wipers are turned on there is a quite often a build up of ice on the wiper blades. This causes the wiper blades to raise above windshield and not clean the windshield (partially or completely) Generally you need to stop and break/snow or ice from the wiper as you can not see. Same occurs when e get a freezing rain ice builds up at base of windshield then eventually ices up the wiper blades and not cleaning the windshield. The vehicle is not designed to handle winter and freezing rain conditions, after building vehicles for many years we should have a better wiper system. --Blades should have electric heat wires in them, --maybe need completely electric windshield to handle snow/ice cond. -- The placement of the defroster vents are very poorly placed, they should be all across the base of the windshield. A couple of days ago we had freezing rain, blades were freezing up, heater defroster was at max heat, and fan was at max, I had to constantly pull over and scrape ice off. This is very dangerous situation be it ice or snow. Design engineers really don't seem to take the winter conditions into consideration in the design of vehicles. I have driven over 5 million kms during my career and used to dealing with many types of conditions. No accidents . Just want to bring these issue to your attention. I am extremely disappointed in this unit because of this. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Acadia