GMC Acadia Complaints

5,595 consumer complaints on file.

#11459651April 5, 2022
POWER TRAIN, ENGINE
This is a complaint update#498946. I made all the necessary repairs outlined and detailed on the diagnostic report issued by the dealership. I picked my vehicle up on Thursday evening. I got up at 6:00 on Friday March 18th and noticed my OnStar diagnostic report had come through at 12:00 am and stated there was a problem with my emissions/transmission. I immediately at 8:30 called GMC manufacturing and they told me to take the vehicle back and GMC manufacturing made me a 1:00 appointment for the same say while I was on the phone. I had to be at work at 12 noon so my husband took it there and came back and told me that my transmission was bad. The dealership offered to but my vehicle back fir $18,500 or pay for the repairs myself $3.909. I asked for assistance since this was the initial problem I took it in for and it has network weeks and I haven’t heard anything. This month is my 2 year anniversary of owning it. I informed the dealership about the Special Warranty coverage and they stated that this was not covered but I explained to them that the coverage is limited to 150,000 miles and that my vehicle only has 120,000 miles on it so I am confused and seeking clarification and explanation from a higher source and no one has contacted in 2 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458936March 30, 2022
POWER TRAIN
Vehicle has had a hard shift since 15000 miles, always told at dealership it was normal. At 87493 my check engine light came on and code P2097-00- I was told it was that I had a bad battery and GM would not provide me one. Light was reset. Now at 98000 miles, shifting harder (automatic) like a jolt and vibrates going up hill- told I needed transmission fluid changed, this did nothing. This was confirmed by dealership prior to fluid change and then the dealership would not set up another appointment. Had this confirmed also by an independent service center. Occasionally a light will come on to say shift into park, despite being in park. No other messages related to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458416March 26, 2022
UNKNOWN OR OTHER
Water is leaking down back window from 3rd break light. Seal is bad/crushed was never put in right
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458225March 24, 2022
EXTERIOR LIGHTING
Hi, I think the 2011 Acadia Denali should be in the recall along with the Terrain. The reason being that I always get flashed at night and every night as though I have the high lights on which I don’t. That’s every night. Please check into this. With all this road rage going on I worry I might come across one angry person or cause someone to wreck. Please I’m worried. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457762March 22, 2022
ELECTRICAL SYSTEM
I was driving down the road 55 mph and my acadia stalled. Then stabiltrac and traction control turn off then it goes to half power. So then i have to pull over wait a few minutes and restart it. This happens everyday and im nervous to see even drive my truck and it is a safety risk as it could cause a accident. I also read on the internet that it has affected multiple years and models so im not sure why there is no recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457775March 22, 2022
ENGINE, POWER TRAIN
AUTO STOP enabled while stopped at a stop sign on an uphill incline, there is enough of a delay on restart that it lurches and jerks upon restart, cant be good for transmission and passengers. very much a nusiance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457811March 22, 2022
ENGINE
My vehicle would not turn completely off, I would have to start it about ten times before the warning sounds and the yellow light on the ignition switch would go off. I took my Acadia to Rod Hatfield Chevrolet Lexington, KY. I was told that there was an internal short with the transmission shifter, the shifter and harness would need to be replaced. considering that I purchased this vehicle new, and it has 39,793 miles I feel like it should have been covered under the warranty however, it cost me $903.3. I have an open case with GMC who suggested that I contact you to see if my Vehicle Identification Number could be added to for recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456954March 16, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Gas gauge does not read accurately. We have ran out of gas one time due to this issue, resulting with us stalling in the middle of a busy street. Now that that has occurred gas is put into the tank every few days but gas gauge still only registers 1/4 of tank to “Low Range”. MULTIPLE OCCASIONS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456695March 14, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While operating the vehicle I stopped at a red light that was on a hill and the emergency parking automatically came on twice. I could not move the vehicle. It took about 15-20 minutes to finally turn it off. This has happened twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456086March 10, 2022
ENGINE
The car completely stopped while driving. Upon towing it to the shop, they stated the timing chain cause the engine to not work. This is a safety hazard due to anyone could of gotten hurt or this could have cause an accident due to I was not able to steer or do anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455287March 5, 2022
POWER TRAIN
The vehicle was perfectly fine and within 2 weeks, I needed a new transmission. When speaking to multiple shops about repairing it, they all stated it was a known problem with this transmission. This issue caused the vehicle to vibrate, made loud noise, and had problems shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454874March 2, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
Shift to park warning when parking and shutting down vehicle. Shifter is in park but will not shut off electrical system of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454610March 1, 2022
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
After having for just under a year the transmission seems to be acting up when going from 2nd to 3rd gear around 30mph to 40mph. After reading several forms it seems this is a common occurrence in these vehicles.. not sure if it’s been reported but all the forms are showing people had to spend a good amount to determine what the issue is and seems that everyone had to replace the transmissions for the problem to go away. I’m not sure how everything works but feel it should be looked at maybe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454356February 27, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When vehicle trying to shift vehicle into park error message occurs stating 'shift to park' prior to being able to turn off vehicle. Happens multiple times with same error message even when you believe you have the car in park it's difficult to believe that or take the risk of it not being in park and an accident happening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454214February 26, 2022
ENGINE, UNKNOWN OR OTHER
Low oil pressure warning, engine shutoff. Vehicle was equipped with oil life monitoring. It was at 20%, when engine shutting down. Engine seized, called tow truck. Towed to shop. The only report was to the dealership and the repair shop. Possible high oil consumption. The warning was last minute, barely had time to react.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453762February 24, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot warning light is not working. There is a previous recall for this for 2014-2017 GMC Acadia Models for the same issue. The issue has not clearly been fixed with models after 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453770February 24, 2022
POWER TRAIN
Intermittent Shift to Park Message Displayed While Vehicle in Park, as detailed in NHTSA Bulletin 19-NA-206.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453567February 23, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
side detection modules swollen causing failure, repair $735.97.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453706February 23, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453201February 21, 2022
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
Twice in the past six months, the “Service Air Bag” warning light has come on. The first time, the wiring under the front passenger had to be resodered. Last week, the same warning came back on, and the wiring under both front seats had to be resodered. I feel this is a safety issue, and a design failure in this year and model car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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