Ram 2500 Service Bulletins

1,151 manufacturer communications on file.

• September 1, 2023•Document ID: 10244438

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0821223

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 and T25.48 to T25.51. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10244438-0001.pdf↗
• August 31, 2023•Document ID: 10243293

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0820923

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.6, S26.15 and T25.43 to T25.48. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.

  Associated Products (10)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10243293-0001.pdf↗
• August 30, 2023•Document ID: 10243209

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  93120

  Date Added:

  October 2, 2023

  Manufacturer:

  DODGE

  Summary

  FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

  Associated Products (86)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica+ 66 more
  Associated Documents

  • DownloadMC-10243209-0001.pdf↗
• August 30, 2023•Document ID: 10243208

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  93023

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

  Associated Products (86)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica+ 66 more
  Associated Documents

  • DownloadMC-10243208-0001.pdf↗
• August 25, 2023•Document ID: 10243276

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0820323

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Radio Firmware Over The Air (FOTA) Update to T25.48 Software Version The customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10243276-0001.pdf↗
• August 24, 2023•Document ID: 10243271

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  2400623

  Date Added:

  October 2, 2023

  Manufacturer:

  JEEP

  Summary

  A/C Diagnostic LOP Change

  Associated Products (85)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica+ 65 more
  Associated Documents

  • DownloadMC-10243271-0001.pdf↗
• August 23, 2023•Document ID: 10243176

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S238A000043

  Date Added:

  October 2, 2023

  Manufacturer:

  CHRYSLER

  Summary

  SiriusXM (SXM) Advertisements Pop Up On Radio

  Associated Products (23)

  2024 Jeep Gladiator2024 Jeep Wrangler2023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 1500+ 3 more
  Associated Documents

  • DownloadMC-10243176-0001.pdf↗
• August 18, 2023•Document ID: 10243261

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  0901723

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10243261-0001.pdf↗
• August 17, 2023•Document ID: 10243164

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN

  Mfr Comm. #:

  S2321000007

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0944 ? Loss of Hydraulic Pump Prime, and P0868 ? Transmission Fluid Pressure Low, Set.

  Associated Products (4)

  2023 Ram 25002023 Ram 35002022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10243164-0001.pdf↗
• August 17, 2023•Document ID: 10243098

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  9100202

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  PUMP ASSY AND REACTION SHAFT 2023 DJ & D2: If DTCs P0944 and P0868 are present, do not replace the torque converter or internal transmission components. Refer to SOL Publication S2321000007.

  Associated Products (2)

  2023 Ram 25002023 Ram 3500
  Associated Documents

  • DownloadMC-10243098-0001.pdf↗
• August 16, 2023•Document ID: 10243254

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  0814823

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.

  Associated Products (3)

  2023 Ram 15002023 Ram 25002023 Ram 3500
  Associated Documents

  • DownloadMC-10243254-0001.pdf↗
• August 12, 2023•Document ID: 10243161

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; VISIBILITY; ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION

  Mfr Comm. #:

  S238A000041

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10243161-0001.pdf↗
• August 9, 2023•Document ID: 10243157

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION

  Mfr Comm. #:

  S1808000097

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

  Associated Products (14)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10243157-0001.pdf↗
• August 8, 2023•Document ID: 10243153

  Service Bulletin/Repair Instructions
  COMMUNICATION:MANUFACTURER TELEMATICS; UNKNOWN OR OTHER

  Mfr Comm. #:

  S2108000093

  Date Added:

  October 2, 2023

  Manufacturer:

  JEEP

  Summary

  Apple CarPlay Does Not Work Or Not Connecting

  Associated Products (33)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager+ 13 more
  Associated Documents

  • DownloadMC-10243153-0001.pdf↗
• August 3, 2023•Document ID: 10243232

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0819023

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. ? Wireless Phone interface freezes after User accepts incoming call when in a conference call. ? System switches to Wireless after key cycle, profile change, theme change, or theme mode change. ? After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. ? Surround sound image loads incorrectly when activating with Android Auto?. ? Radio plays different SXMT station than user selected. ? After a software update, previously added widgets to Shortcuts show up as "Couldn?t add widget". ? SXMT presets greyed out, non-functional and audio intermittently fades in and out. ? Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). ? Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). ? After a long sleep cycle, the left menu bar showing SXMT station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. ? When playing SXMT, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). ? When call received from another vehicle, the voice of the receiving end is echoed back, the caller?s vehicle has no echo issue. ? No response from Browse hard key when SXMT source is selected. ? Screen graphics/Theme -Shortcut widgets show up as "Loading", even after full sleep cycle. ? Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are s

  Associated Products (5)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10243232-0001.pdf↗
• August 2, 2023•Document ID: 10243136

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER

  Mfr Comm. #:

  S238A000037

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Radio Resets Intermittently After A Screech Or Buzz Sound

  Associated Products (20)

  2023 Dodge Hornet2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10243136-0001.pdf↗
• August 1, 2023•Document ID: 10244163

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  TSB0818623

  Date Added:

  October 16, 2023

  Manufacturer:

  RAM

  Summary

  WiFi Hotspot does not work.

  Associated Products (3)

  2023 Ram 15002023 Ram 25002023 Ram 3500
  Associated Documents

  • DownloadMC-10244163-0001.pdf↗
• August 1, 2023•Document ID: 10243224

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  0818623

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.

  Associated Products (3)

  2023 Ram 15002023 Ram 25002023 Ram 3500
  Associated Documents

  • DownloadMC-10243224-0001.pdf↗
• August 1, 2023•Document ID: 10243212

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  RecallY43

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Emission Recall Y43 - Particulate Matter Sensor (Date on document incorrectly states "July 2023")

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10243212-0001.pdf↗
• July 28, 2023•Document ID: 10242833

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION

  Mfr Comm. #:

  0818523

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading. (Rearview Camera not affected). ? Radio Reboot. (Rearview Camera not affected). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: The national launch for the FOTA is expected to begin April 17, 2023.

  Associated Products (6)

  2023 Ram 15002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10242833-0001.pdf↗