Ram 2500 Service Bulletins

1,151 manufacturer communications on file.

• June 24, 2023•Document ID: 10241121

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN

  Mfr Comm. #:

  0300323

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.

  Associated Products (12)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10241121-0001.pdf↗
• June 23, 2023•Document ID: 10241148

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  9100160

  Date Added:

  August 21, 2023

  Manufacturer:

  JEEP

  Summary

  Power wndow switch passenger

  Associated Products (46)

  2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 4500+ 26 more
  Associated Documents

  • DownloadMC-10241148-0001.pdf↗
• June 21, 2023•Document ID: 10241058

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  Reference70A

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Customer Satisfaction Notification 70A - Radio Date/Time Update

  Associated Products (10)

  2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002022 Jeep Compass2022 Jeep Grand Cherokee2022 Ram 15002022 Ram 25002022 Ram 35002021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10241058-0001.pdf↗
• June 21, 2023•Document ID: 10241026

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; STRUCTURE:BODY:STEP/LADDER

  Mfr Comm. #:

  S2323000020

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

  Associated Products (6)

  2023 Ram 15002023 Ram 25002022 Ram 15002022 Ram 25002021 Ram 15002021 Ram 2500
  Associated Documents

  • DownloadMC-10241026-0001.pdf↗
• June 17, 2023•Document ID: 10241101

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  1807423

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Longer crank time than normal. ? Transmission overheat conditions with a message displayed in cluster stating "Transmission oil temperature is too hot". This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.

  Associated Products (2)

  2023 Ram 25002023 Ram 3500
  Associated Documents

  • DownloadMC-10241101-0001.pdf↗
• June 16, 2023•Document ID: 10241056

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  ReferenceZD7

  Date Added:

  August 21, 2023

  Manufacturer:

  JEEP

  Summary

  Customer Satisfaction Notification ZD7 - Radio Software Update

  Associated Products (16)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10241056-0001.pdf↗
• June 9, 2023•Document ID: 10241076

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0813923

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.25 to 5.39.1. NOTE: The national launch for the FOTA is expected to begin June 26, 2023.

  Associated Products (3)

  2023 Ram 25002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10241076-0001.pdf↗
• June 6, 2023•Document ID: 10241065

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  1807223

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Engine Control Module (ECM) Capacitor Leak Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0642 - Sensor Reference Voltage 1 Circuit Low. ? P0652 - Sensor Reference Voltage 2 Low. ? P06D3 - Sensor Reference Voltage 5 Circuit Low. ? P0102 - Mass Air Flow Sensor A Circuit Low. ? P0750 - Shift Solenoid 1 Control Circuit - Open. ? P0755 - Shift Solenoid 2 Control Circuit - Open. ? P0706 - Transmission Range Sensor Rationality. ? P0765 - Shift Solenoid D. ? P0770 - Shift Solenoid E. ? P2761 - Torque Converter Clutch Pressure Control Solenoid Control Circuit-Open. In addition, the customer may experience the following: ? An engine no crank/start. This bulletin involves performing an extended idle test and possibly replacing the ECM.

  Associated Products (4)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10241065-0001.pdf↗
• May 27, 2023•Document ID: 10239982

  Service Bulletin/Repair Instructions
  STEERING:GEAR BOX:SHAFT SECTOR; STEERING:COLUMN; STEERING: STEERING WHEEL/HANDLE BAR; STEERING

  Mfr Comm. #:

  1900523

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Steering Column Intermediate Shaft Noise Clicking or creaking noise coming through the steering column when turning the steering wheel. This bulletin involves inspecting the steering column for noise and possibly replacing the steering column intermediate shaft.

  Associated Products (2)

  2022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10239982-0001.pdf↗
• May 26, 2023•Document ID: 10239979

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS

  Mfr Comm. #:

  0813023

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.13 to 5.25 to 5.39.1 (DS) and 5.25 to 5.39.1 (DJ, DD, D2, DP, DF). NOTE: The (DS) TBM software update will be a two-step update. NOTE: The national launch for the FOTA is expected to begin June 16, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10239979-0001.pdf↗
• May 26, 2023•Document ID: 10239978

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  0812923

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating from PR39.92 to PR40.12 Software Version ? Radio Wi-Fi Hotspot connection not working. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from PR39.92 to PR40.12. NOTE: National launch for this FOTA update is expected to begin June 23, 2023.

  Associated Products (5)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10239978-0001.pdf↗
• May 24, 2023•Document ID: 10240002

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  BulletinA

  Date Added:

  July 31, 2023

  Manufacturer:

  JEEP

  Summary

  Customer Satisfaction Notification ZD7 - Radio Software Update

  Associated Products (16)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10240002-0001.pdf↗
• May 24, 2023•Document ID: 10239972

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0807923

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Uconnect R1L Radio Software Update to R160 ? None available at this time. This bulletin supersedes Technical Service Bulletin (TSB) 08-079-23, date of issue April 4, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10239972-0001.pdf↗
• May 24, 2023•Document ID: 10239971

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  1802423

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? **P0299 - Turbocharger Underboost.** ? P061B - Internal Control Module Torque Calculation Performance. ? P0755 - Shift Solenoid B (DG7 Only). ? P0765 - Shift Solenoid D (DG7 Only). ? P0401 - EGR System Performance. ? P0755 - 2C Solenoid Circuit. ? P0765 - UD Solenoid Circuit. ? P244A - Diesel Particulate Filter Differential Pressure Too Low. ? P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. ? P242F - Diesel Particulate Filter Restriction - Ash Accumulation. ? P1451 - Diesel Particulate Filter System Performance. ? P2463 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. ? P0607-00 - ECU Internal Performance. ? P0299-00 - Turbocharger Underboost. ? P1451-00 - Diesel Particulate Filter System Performance (Sales Code ETL Only).

  Associated Products (2)

  2021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10239971-0001.pdf↗
• May 18, 2023•Document ID: 10240004

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  S238A000024

  Date Added:

  July 31, 2023

  Manufacturer:

  DODGE

  Summary

  SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

  Associated Products (34)

  2023 Chrysler 3002023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Chrysler Voyager2022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 300+ 14 more
  Associated Documents

  • DownloadMC-10240004-0001.pdf↗
• May 18, 2023•Document ID: 10240000

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  9100153A

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.

  Associated Products (20)

  2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10240000-0001.pdf↗
• May 18, 2023•Document ID: 10239957

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  0700723

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Water Quality When Mixed With Engine Coolant

  Associated Products (79)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Dodge Hornet2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet+ 59 more
  Associated Documents

  • DownloadMC-10239957-0001.pdf↗
• May 12, 2023•Document ID: 10240030

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2323000021

  Date Added:

  July 31, 2023

  Manufacturer:

  JEEP

  Summary

  Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance

  Associated Products (35)

  2023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee+ 15 more
  Associated Documents

  • DownloadMC-10240030-0001.pdf↗
• May 6, 2023•Document ID: 10239929

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0810523

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio S26.17 USB Software Update The customer may describe one or more of the following: ? Blank screen (Rear view camera is not affected and will still function normally). ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. ? SXM radio application missing (North America Only). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10239929-0001.pdf↗
• May 2, 2023•Document ID: 10240017

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  S2321000004

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination And Transmission Harsh Shift. Diagnostic Trouble Code (DTC) P2701 ? Transmission Friction Element ?B? Apply Time Range/Performance, Set.

  Associated Products (1)

  2021 Ram 2500
  Associated Documents

  • DownloadMC-10240017-0001.pdf↗