Ram 1500 Service Bulletins

3,710 manufacturer communications on file.

August 3, 2023•Document ID: 10243232
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
0819023
Date Added:
October 2, 2023
Manufacturer:
RAM
Summary
Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. ? Wireless Phone interface freezes after User accepts incoming call when in a conference call. ? System switches to Wireless after key cycle, profile change, theme change, or theme mode change. ? After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. ? Surround sound image loads incorrectly when activating with Android Auto?. ? Radio plays different SXMT station than user selected. ? After a software update, previously added widgets to Shortcuts show up as "Couldn?t add widget". ? SXMT presets greyed out, non-functional and audio intermittently fades in and out. ? Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). ? Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). ? After a long sleep cycle, the left menu bar showing SXMT station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. ? When playing SXMT, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). ? When call received from another vehicle, the voice of the receiving end is echoed back, the caller?s vehicle has no echo issue. ? No response from Browse hard key when SXMT source is selected. ? Screen graphics/Theme -Shortcut widgets show up as "Loading", even after full sleep cycle. ? Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are s
Associated Products (5)
2023 Ram 1500 2023 Ram 2500 2023 Ram 3500 2023 Ram 4500 2023 Ram 5500
Associated Documents
- Download MC-10243232-0001.pdf↗
August 3, 2023•Document ID: 10243138
Service Bulletin/Repair Instructions
UNKNOWN OR OTHER; STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:STEERING CONTROL MODULE
Mfr Comm. #:
S2308000042
Date Added:
October 2, 2023
Manufacturer:
RAM
Summary
EPS And Other CAN C Modules Offline, U0001-00, U0002-00, and U0131-00 Can C Bus Diagnostic Trouble Codes (DTCs).
Associated Products (5)
2023 Ram 1500 2022 Ram 1500 2021 Ram 1500 2020 Ram 1500 2019 Ram 1500
Associated Documents
- Download MC-10243138-0001.pdf↗
August 2, 2023•Document ID: 10243136
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER
Mfr Comm. #:
S238A000037
Date Added:
October 2, 2023
Manufacturer:
RAM
Summary
Radio Resets Intermittently After A Screech Or Buzz Sound
Associated Products (20)
2023 Dodge Hornet 2023 Jeep Compass 2023 Jeep Grand Cherokee 2023 Jeep Grand Wagoneer 2023 Jeep Wagoneer 2023 Ram 1500 2023 Ram 2500 2023 Ram 3500 2023 Ram 4500 2023 Ram 5500 2022 Dodge Durango 2022 Jeep Compass 2022 Jeep Grand Cherokee 2022 Jeep Grand Wagoneer 2022 Jeep Wagoneer 2022 Ram 1500 2022 Ram 2500 2022 Ram 3500 2022 Ram 4500 2022 Ram 5500
Associated Documents
- Download MC-10243136-0001.pdf↗
August 1, 2023•Document ID: 10243131
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Mfr Comm. #:
S1808000152
Date Added:
October 2, 2023
Manufacturer:
JEEP
Summary
CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
Associated Products (40)
2020 Chrysler 300 2020 Chrysler Pacifica 2020 Chrysler Voyager 2020 Dodge Challenger 2020 Dodge Charger 2020 Dodge Durango 2020 Dodge Journey 2020 Jeep Grand Cherokee 2020 Jeep Wrangler 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2020 Ram 5500 2019 Chrysler 300 2019 Chrysler Pacifica 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango 2019 Dodge Journey+ 20 more
Associated Documents
- Download MC-10243131-0001.pdf↗
August 1, 2023•Document ID: 10244163
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
TSB0818623
Date Added:
October 16, 2023
Manufacturer:
RAM
Summary
WiFi Hotspot does not work.
Associated Products (3)
2023 Ram 1500 2023 Ram 2500 2023 Ram 3500
Associated Documents
- Download MC-10244163-0001.pdf↗
August 1, 2023•Document ID: 10243224
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
0818623
Date Added:
October 2, 2023
Manufacturer:
RAM
Summary
Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.
Associated Products (3)
2023 Ram 1500 2023 Ram 2500 2023 Ram 3500
Associated Documents
- Download MC-10243224-0001.pdf↗
July 28, 2023•Document ID: 10242833
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; ELECTRICAL SYSTEM
Mfr Comm. #:
0818523
Date Added:
September 25, 2023
Manufacturer:
RAM
Summary
Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading. (Rearview Camera not affected). ? Radio Reboot. (Rearview Camera not affected). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: The national launch for the FOTA is expected to begin April 17, 2023.
Associated Products (6)
2023 Ram 1500 2022 Ram 1500 2022 Ram 2500 2022 Ram 3500 2022 Ram 4500 2022 Ram 5500
Associated Documents
- Download MC-10242833-0001.pdf↗
July 28, 2023•Document ID: 10242767
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
S2308000094
Date Added:
September 25, 2023
Manufacturer:
RAM
Summary
Check Engine Lamp (CEL) On, Service Transmission Message
Associated Products (2)
2023 Ram 1500 2022 Ram 1500
Associated Documents
- Download MC-10242767-0001.pdf↗
July 27, 2023•Document ID: 10242831
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; PARKING BRAKE
Mfr Comm. #:
0818423
Date Added:
September 25, 2023
Manufacturer:
RAM
Summary
ACC Etching on Start/Stop Button Shy Customers may experience: ? ACC (Accessory Position) etching missing on Stop/Start button. This bulletin involves inspecting and possibly replacing the Keyless Ignition Node (KIN). NOTE: There is no issue with the ignition switch or the switching of positions, but with the indication of the ACC lamp around the switch when in the ACC position. There is also cluster EVIC indication when the ignition is in the ACC position.
Associated Products (1)
2023 Ram 1500
Associated Documents
- Download MC-10242831-0001.pdf↗
July 27, 2023•Document ID: 10242779
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
ZD7
Date Added:
September 25, 2023
Manufacturer:
CHRYSLER
Summary
Customer Satisfaction Notification ZD7 - Radio Software update
Associated Products (61)
2021 Chrysler 300 2021 Chrysler Pacifica 2021 Chrysler Voyager 2021 Dodge Challenger 2021 Dodge Charger 2021 Dodge Durango 2021 Jeep Cherokee 2021 Jeep Compass 2021 Jeep Gladiator 2021 Jeep Grand Cherokee 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500 2020 Chrysler 300 2020 Chrysler Pacifica 2020 Chrysler Voyager 2020 Dodge Challenger+ 41 more
Associated Documents
- Download MC-10242779-0001.pdf↗
July 27, 2023•Document ID: 10242717
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
9100196
Date Added:
September 25, 2023
Manufacturer:
RAM
Summary
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
Associated Products (354)
2023 Alfa Romeo Stelvio 2023 Alfa Romeo Tonale 2023 Chrysler 300 2023 Chrysler Pacifica 2023 Chrysler Voyager 2023 Dodge Challenger 2023 Dodge Charger 2023 Dodge Durango 2023 Dodge Hornet 2023 Fiat 500X 2023 Jeep Cherokee 2023 Jeep Commander 2023 Jeep Compass 2023 Jeep Gladiator 2023 Jeep Grand Cherokee 2023 Jeep Grand Wagoneer 2023 Jeep Renegade 2023 Jeep Wagoneer 2023 Jeep Wrangler 2023 Ram 1500+ 334 more
Associated Documents
- Download MC-10242717-0001.pdf↗
July 26, 2023•Document ID: 10242829
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION:SOFTWARE
Mfr Comm. #:
0818323
Date Added:
September 25, 2023
Manufacturer:
RAM
Summary
Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software version will be updated from LR34.4 to LR35.41 and the radio cell modem firmware level from MR5 to MR6. NOTE: National launch for this FOTA update is expected to begin August 16, 2023.
Associated Products (5)
2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2020 Ram 5500
Associated Documents
- Download MC-10242829-0001.pdf↗
July 26, 2023•Document ID: 10242828
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
0818123
Date Added:
September 25, 2023
Manufacturer:
DODGE
Summary
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
Associated Products (26)
2023 Chrysler 300 2023 Dodge Challenger 2023 Dodge Charger 2023 Jeep Cherokee 2023 Jeep Renegade 2023 Ram 1500 2022 Chrysler 300 2022 Dodge Challenger 2022 Dodge Charger 2022 Jeep Cherokee 2022 Jeep Renegade 2022 Ram 1500 2021 Chrysler 300 2021 Dodge Challenger 2021 Dodge Charger 2021 Jeep Cherokee 2021 Jeep Compass 2021 Jeep Gladiator 2021 Jeep Grand Cherokee 2021 Jeep Renegade+ 6 more
Associated Documents
- Download MC-10242828-0001.pdf↗
July 25, 2023•Document ID: 10242823
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
0808223
Date Added:
September 25, 2023
Manufacturer:
RAM
Summary
Radio R160.00.21 USB Software Update
Associated Products (8)
2023 Ram 1500 2022 Chrysler Pacifica 2022 Chrysler Voyager 2022 Ram 1500 2022 Ram 2500 2022 Ram 3500 2022 Ram 4500 2022 Ram 5500
Associated Documents
- Download MC-10242823-0001.pdf↗
July 24, 2023•Document ID: 10242715
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
9100194
Date Added:
September 25, 2023
Manufacturer:
RAM
Summary
EPS Steering Gear Prior to replacing EPS gear for Can C Bus Diagnostic Trouble Codes (DTCs), U0001 & U0002, please contact FCA Redacted Content. Please have the following info available: VIN, vehicle complaint, diagnostics completed, first name and last name, Dealer code, Service Manager name, Phone number or email address. If no response received in 15 minutes, proceed with part repair.
Associated Products (2)
2024 Ram 1500 2023 Ram 1500
Associated Documents
- Download MC-10242715-0001.pdf↗
July 22, 2023•Document ID: 10242821
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
Mfr Comm. #:
1803723
Date Added:
September 25, 2023
Manufacturer:
RAM
Summary
Flash: Powertrain Control Module (PCM) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: ? P2097 - Downstream Fuel Trim System 1 Rich. ? P2099 - Downstream Fuel Trim System 2 Rich.** The customer may experience the following: ? Lack power/responsiveness for the first couple of minutes or about 90 seconds after a cold start and later performs as expected. This bulletin involves reprogramming the PCM with the latest available software.
Associated Products (1)
2022 Ram 1500
Associated Documents
- Download MC-10242821-0001.pdf↗
July 21, 2023•Document ID: 10242819
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
0818023
Date Added:
September 25, 2023
Manufacturer:
RAM
Summary
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ?Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.
Associated Products (1)
2023 Ram 1500
Associated Documents
- Download MC-10242819-0001.pdf↗
July 19, 2023•Document ID: 10242815
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
0817723
Date Added:
September 25, 2023
Manufacturer:
RAM
Summary
Flash: Global Telematics Box Module (TBM) Updates The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile App or email). This bulletin involves reprogramming the TBM with the latest available software.
Associated Products (2)
2023 Ram 1500 2022 Ram 1500
Associated Documents
- Download MC-10242815-0001.pdf↗
July 18, 2023•Document ID: 10242812
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
0815123
Date Added:
September 25, 2023
Manufacturer:
RAM
Summary
Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at startup. ? Uconnect Box Error or Requires Service Message. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from **5.13 and** 5.25 to 5.39.1.
Associated Products (1)
2023 Ram 1500
Associated Documents
- Download MC-10242812-0001.pdf↗
July 18, 2023•Document ID: 10242756
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
S2308000042
Date Added:
September 25, 2023
Manufacturer:
RAM
Summary
EPS And Other CAN C Modules Offline, U0001 And U0002 Can C Bus Diagnostic Trouble Codes (DTCs)
Associated Products (5)
2023 Ram 1500 2022 Ram 1500 2021 Ram 1500 2020 Ram 1500 2019 Ram 1500
Associated Documents
- Download MC-10242756-0001.pdf↗

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