Honda Insight Complaints
519 consumer complaints on file.
- #11327618June 7, 2020ENGINE
PROGRESSIVE INCREASE IN LOSS OF MOTOR OIL FOR THE PAST 12 MONTHS. I HAVE TO ADD 1 QUART OF 0W-20 VALVOLINE SYNTHETIC MOTOR OIL EVERY 2 WEEKS! DARK SMOKE COMING OUT EXHAUST WITH ACCELERATION. KNOCKING SOUND FROM THE MOTOR OBSERVED. I USED TO HAVE HONDA ACCORD AND NEVER HAD THIS PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11327126June 3, 2020AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
I HAD ACCIDENT AND AIR NEVER OPENS. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 1
- #11326678May 31, 2020ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING MALFUNCTIONING AND CONFLICTING DRIVING ASSISTING SIGNALS, LANE WATCH, TURN SIGNALS, ETC. I AM REQUESTING NTHSA TO GATHER AND INVESTIGATE THE PROVIDED INFORMATION FOR A FAIR AND EXPEDITIOUS RESOLUTION OF MY CLAIM. FOR RESOLUTION, I REQUEST A CAR REPLACEMENT OR A REFUND.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11318635March 18, 2020ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
SO MY 2013 HONDA INSIGHT HAS ALWAYS CONSUMED OIL. I DROVE FROM IDAHO TO UTAH STOPPED AT THE STORE WHEN I STARTED MY VEHICLE UP MY DISPLAY HAS CHECK VSA, CHECK HILL START ASSIST SYSTEM, AND CHECK TPMS. I TRIED DRIVING AWAY FROM THE STORE TO GET TO HONDA AND IT LOSES ALL POWER AND BARLEY MOVES. KINDA LIKE A SAFE MODE AND DOES THIS EVERY TIME I START MY CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307604February 6, 2020STEERING
THE STEERING WHEEL DOESN'T COME BACK TO CENTER AT ALL. AND THIS HAS HAPPENED TO OTHERS AS YOU CAN CHECK IN THIS LINK: HTTPS://WWW.INSIGHTCENTRAL.NET/THREADS/STEERING-HANDLING.21905/ SO IF YOU LEAVE IT IN A DEGREE IT WILL STAY LIKE THAT. YOU CAN MAKE A CURVE BY SETTING THE STEERING WHEEL IN THE ANGLE AND THEN LETTING GO OF IT AND IT WILL NOT MOVE. THIS HAS A RANGE, IF YOU MAKE A 90 TURN IT WILL COMEBACK NEAR TO CENTER AFTER THAT. NOT FULLY. FOR ME THAT I'M USED TO ALL THE CARS TO RETURN TO CENTER IT FEELS PRETTY WEIRD AND I'M ADJUSTING THE WAY THAT I'M USED TO DRIVE. THAT'S WHY DRIVING IN THE FREEWAY COMING BACK HOME FELT SO UNSAFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11301992January 27, 2020EXTERIOR LIGHTING
2010 HONDA INSIGHT. CONSUMER WRITES IN REGARDS TO LACK OF CORNERING LIGHTS ON CONTEMPORARY CARS. *LD *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11288797December 13, 2019ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY HYBRID BATTERY IS OVERHEATING WHICH MY HYBRID BATTERY IS 7 YEARS OLD WITH ONLY 31,680 MILES ON IT AND ITS AFFECTING THE INTEGRATED MOTOR ASSIST AND THE MONITOR SCREEN WITH THE CONTROL GAUGES AND MY VEHICLES ACCELERATION AND MAKING IT IMPOSSIBLE TO DRIVE WITHOUT IT SHUTTING OFF AND LOCKING UP, I TALKED TO HONDA AND THEY REFUSE TO FIX IT EVEN THO OTHER CUSTOMERS HAVE HAD THE SAME ISSUE WITH THE HYBRID BATTERY AND IT SHOULD STILL BE COVERED BECAUSE OF THE MILEAGE ITS BE USED FOR AND HAS BEEN STORED AND HIGHLY TAKEN CARE OF, THE EPA CLASSIFIES HYBRID BATTERIES UNDER EMISSIONS EQUIPMENT, REQUIRING MANUFACTURERS TO WARRANTY THEM FOR EIGHT YEARS AND 100,000 MILES. SOME STATES, LIKE CALIFORNIA, REQUIRE EMISSIONS EQUIPMENT TO BE COVERED FOR TEN YEARS AND 150,000 MILES. IF THE BATTERY FAILS WITHIN WARRANTY RANGE, YOUR TOTAL REPLACEMENT COST IS ZERO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282751November 28, 2019ENGINE
TRAVELING 65MPH ON HIGHWAY WITH CRUISE CONTROL ON. LOST POWER AND CHECK ENGINE LIGHT CAME ON. I PULLED TO THE SHOULDER, ENGINE CONTINUED TO RUN, BUT WOULD NOT ACCELERATE. TURNED CAR OFF AND BACK ON AND MULTIPLE CHECK MESSAGES DISPLAYED. I HAD CAR TOWED TO LOCAL HONDA DEALER SHOP. THEY INFORMED ME SPARK PLUGS NEEDED TO BE REPLACED. I AGREED, BUT NEXT DAY THEY CALLED TO TELL ME THE ENTIRE ENGINE NEEDED TO BE REPLACED. HONDA HAS EXTENDED THE ENGINE WARRANTY, BUT NO ONE FROM DEALER MENTIONED THAT. THEY WANTED MORE FOR NEW ENGINE THAN THE CAR IS WORTH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11269498October 19, 2019ENGINE
THIS CAR IS THE ABSOLUTE WORST CAR I HAVE EVER OWNED. THE OIL CONSUMPTION IS OUTRAGEOUS AND THE CAR ONLY HAS 89K MILES ON IT. IT ALSO BURNS THROUGH SPARK PLUGS LIKE CRAZY, I'VE PROBABLY PUT CLOSE TO 500 DOLLARS INTO IT AT LEAST JUST IN OIL AND SPARK PLUGS THIS YEAR ALONE. IN THE TWO YEARS I HAVE OWNED IT, IT HAS LEFT ME STRANDED IN STRANGE NEIGHBORHOODS, PARKING LOTS, AT MY JOB, AND AT MY HOME BECAUSE OF IT THROWING THE SPARK PLUGS WITH NO WARNING. UPON CHANGING THE PLUGS, ALL CYLINDERS, ESPECIALLY FOUR, ARE FILLED WITH OIL. MOST RECENTLY, I CHANGED THE SPARK PLUGS IN MY WORK PARKING LOT, AND REFILLED THE OIL. A WEEK LATER, I FOUND MYSELF REPEATING THE SAME PROCESS BECAUSE IT KILLED THE PLUGS AGAIN. I HAVE BEEN DRIVING DOWN THE ROAD AND SUDDENLY LOST ACCELERATION, IN TRAFFIC, AND HAD MY DASH LIGHT UP LIKE A CHRISTMAS TREE. TO THE BEST OF MY KNOWLEDGE, THE 2012 AND 2013 ENGINE CONTAINS EXPERIMENTAL PISTON RINGS, WHICH ARE CLEARLY FAULTY. NOT JUST BY MY OWN ACCOUNT, BUT BY COUNTLESS OTHERS AS WELL. I DO NOT HAVE FIVE GRAND TO REPLACE THE ENGINE OR HAVE IT REBUILT, AND I SHOULD NOT HAVE TO. HONDA NEEDS TO BE HELD RESPONSIBLE FOR THEIR MISTAKE AND SHOULD BE FORCED TO RECALL THESE ENGINES. THE CONSUMERS WHO PURCHASED THESE VEHICLES SHOULD NOT BE FORCED TO PAY FOR SOMETHING THAT IS OUT OF THEIR CONTROL. THESE CARS ARE TICKING TIME BOMBS, I WOULDN'T RECOMMEND THEM TO MY WORST ENEMY. I WILL BE FILING COMPLAINTS WITH HONDA ITSELF AS WELL AS THE BBB IN ADDITION TO THIS ONE. PLEASE DO SOMETHING ABOUT THIS, I SAW HOW MANY OTHER COMPLAINTS YOU HAVE RECEIVED IN REGARDS TO THIS ISSUE. IT'S TIME TO DO SOMETHING ABOUT THIS INSTEAD OF IGNORING IT AND LETTING HONDA GET AWAY WITH IT. IF IT DIED ON THE FREEWAY, WHICH IT ALMOST HAS, IT WOULD BECOME A SERIOUS THREAT TO MY SAFETY AND THOSE AROUND ME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11268469October 15, 2019ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE REGISTERED OBJECTS CLOSER THAN WHAT THEY WERE AND ENGAGED THE BRAKE ERRONEOUSLY. IN ADDITION, THE CONTACT NOTICED A BURNING ELECTRICAL ODOR SOMETIMES INSIDE THE VEHICLE. FURTHERMORE, THE TOUCH SCREEN RADIO WOULD SHUT OFF AND THE FUEL GAUGE DISPLAYED 40.5 MILES LESS THAN WHAT IT WAS SUPPOSED TO BE PER GALLON. THE VEHICLE WAS TAKEN TO PATTY PECK HONDA (555 SUNNYBROOK RD, RIDGELAND, MS 39157, (601) 957-3400), BOB BOYTE HONDA (2188 MS-18, BRANDON, MS 39042, (601) 591-5000), AND CARL HOGAN HONDA (3621 US-45, COLUMBUS, MS 39705, (662) 328-8236) TO BE DIAGNOSED, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 09717216. THE FAILURE MILEAGE WAS 4,236.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258704September 28, 2019AIR BAGS
WAS IN A CAR ACCIDENT COSTING $7,000 IDAMAGE AND THE AIRBAGS DIDN'T DEPLOY. HIT MY HEAD ON DRIVER DOOR WINDOW. DEALER SAID THEY REPLACED THE SRS HARNESS. THE STRUCTURE WAS DAMAGED SO THE AIRBAGS SHOULD HAVE DEPLOYED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11258581September 27, 2019AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11257092September 21, 2019SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
AS I WAS GOING TO PARK MY 2010 INSIGHT INTO A PARKING SPOT BETWEEN TWO CARS, THE CAR SUDDENLY LUNGED OUT OF CONTROL HITTING THE CAR ON MY LEFT, THEN PROCEEDED TO SLAM INTO A METAL BARRIER IN FRONT OF THE SPOT, THEN FLEW UP ON THE RIGHT SIDE AND SLAMMED DOWN ONTO THE CAR ON MY RIGHT. I HAD NO USE OF THE BRAKES OR CONTROL OF THE CAR. THE METAL BARRIER BROKE THE CAR FROM MOVING--HAD IT NOT BEEN THERE MY CAR WOULD HAVE DROPPED TO THE LEVEL BELOW ONTO PARKED CAR--IT COULD HAVE BEEN FATAL. I LIVE IN CA AND THIS IS DEEMED MY FAULT--ALTHOUGH IT WAS BEYOND MY CONTROL. I DID SOME RESEARCH ONLINE AND FOUND ON ONE WEBSITE THAT 17 CONSUMERS EXPERIENCED A SIMILAR ACCIDENT/ISSUE. THERE HAVE BEEN NO WARNINGS ABOUT THIS PROBLEM WITH HYBRID VEHICLES--EXCEPT THE TOYOTA RECALL. THESE CARS ARE AN ENDANGERMENT TO THE THE DRIVER, AS WELL AS OTHER DRIVERS AND PEOPLE IN THE VICINITY OF THE CAR IF THEY ARE WALKING NEAR IT. HERE IS A GOOGLE DRIVE LINK OF PICTURES FROM THE SCENE: HTTPS://DRIVE.GOOGLE.COM/DRIVE/FOLDERS/1M1WKRXOOCXHKIRZNU0FEDKIEZ7GKBY28 PLEASE NOTE THAT THIS INCIDENT IS COSTING ME THOUSANDS OF DOLLARS AS WELL, I'M CURRENTLY NOT WORKING AND BECAUSE OF MY FEAR OF THE CAR I NOW HAVE TO GET A NEW CAR, MY INSURANCE RATES BECAUSE OF THE ACCIDENT WILL BE 4 TIMES WHAT IT WAS AND I HAVE MY DEDUCTIBLE TO FIX MY CAR WHICH HAS $3300 WORTH OF DAMAGE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11256721September 19, 2019ENGINE
TL* THE CONTACT OWNS A 2013 HONDA INSIGHT. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE SPARK PLUGS WERE REPLACED AND MORE OIL WAS ADDED TO THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS BURNING EXCESSIVE OIL AND MORE OIL WAS NEEDED EVERY 1,000 MILES. THE VEHICLE WAS TAKEN TO ALTOONA HONDA (201 VALLEY VIEW BLVD, ALTOONA, PA 16602, (814) 944-4517) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,276.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11254159September 9, 2019ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 HONDA INSIGHT. WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL HAD TO BE DEPRESSED WITH FORCE FOR THE VEHICLE TO ACCELERATE. ALSO, THE VEHICLE EMITTED A METAL RATTLING NOISE AND THE ENGINE WAS LOSING OIL PREMATURELY. THE CONTACT BELIEVED THAT THE ENGINE LOSING OIL MAY HAVE CAUSED THE VEHICLE TO LOSE ACCELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244719August 17, 2019ENGINE
HONDA INSIGHT 2019, MILEAGE: 2820 (NEW), 1.5 L (EARTH-DREAMS GASOLINE ENGINE). I HAVE NOTED GASOLINE IN THE OIL CRANKCASE, VERY STRONG ODOR SMELLED WHEN I CHECKED THE OIL LEVEL ON THE "DIP" STICK. NOTE: ORIGINAL OWNER, BRAND NEW CAR, BROKE-IN ENGINE PER MANUAL, PURCHASED IN JUNE 2019.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11243560August 13, 2019SERVICE BRAKES
TL* THE CONTACT RENTED A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE REVERSING AT 3 MPH AND MAKING A 180 DEGREE TURN, THE BRAKE PEDAL WAS APPLIED HOWEVER, FAILED TO RESPOND. THE CONTACT CONTINUED TO PUMP THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP AND CRASHED INTO A POST TO A STORE. THE CONTACT ATTEMPTED TO REVERSE AGAIN BUT THE VEHICLE CONTINUED TO NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A PARKED FORD SUV. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED WITH YORK MAINE POLICE DEPARTMENT UNDER FILED 9YRK-200-AC. THERE WERE NO REPORTED INJURIES OR MEDICAL ATTENTION PROVIDED. THE VEHICLE WAS TOWED TO THE AN INDEPENDENT LOT AND THEN TOWED TO DOVER HONDA (1 DOVER POINT RD, DOVER, NH 03820 (603) 742-1676) WHO STATED THAT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,668. *TT *AS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11242025August 6, 2019ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE INFOTAINMENT PANEL OVERHEATED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. WHILE THE VEHICLE WAS OFF, THE INFOTAINMENT PANEL INTERMITTENTLY FLICKERED ON AN OFF. THE CONTACT ALSO NOTICED A BUZZING NOISE COMING FROM THE REAR DRIVER'S SIDE FUEL TANK WHEN THE VEHICLE WAS OFF. THE VEHICLE WAS TAKEN TO CRISWELL HONDA (19525 AMARANTH DR, GERMANTOWN, MD 20874, 240-864-0880) WHERE THE INFOTAINMENT PANEL WAS REPLACED THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. *TT *JB *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11240897July 31, 2019ELECTRICAL SYSTEM
APPLE CARPLAY WILL OCCASIONALLY CRASH DURING VEHICLE USE, CAUSING THE CENTER INFOTAINMENT CONSOLE TO COMPLETELY RESET. IN THIS PERIOD, BACKUP CAMERA AND SIDE VIEW CAMERA ARE INACCESSIBLE FOR 30-60 SECONDS. THIS OFTEN HAPPENS MID OPERATION OF VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11235123July 26, 2019ENGINE
I HAVE A 2012 HONDA INSIGHT WITH 80000 MILES AND AM HAVING EXCESSIVE OIL CONSUMPTION AT 1 QUART OF OIL PER 2000 MILES OF DRIVING PER THE DEALERSHIP. HONDA SAYS THIS IS ACCEPTABLE AND ONLY A PROBLEM AT 1 QUART PER 1000 MILES DRIVEN. I HAVE READ THE CONCERNS AND THE VEHICLE HAS POORLY SEATED RINGS DUE TO A DESIGN DEFECT ADMITTED BY HONDA. MY CONCERN IS THIS IS RESULTING IN LOSS OF COMPRESSION AND RESULTING TOTAL LOSS OF POWER LEAVING PEOPLE WITH VEHICLES ROLLING DOWN THE ROAD AND THEN THE ENGINE DROPS OUT TOTALLY. THIS IS A SAFETY ISSUE, ENVIRONMENTAL ISSUE AND OF COURSE CUSTOMER THEFT ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0