Honda Insight Complaints

519 consumer complaints on file.

#11229013July 2, 2019
UNKNOWN OR OTHER
APPLE CARPLAY WILL OCCASIONALLY CRASH DURING VEHICLE USE, CAUSING THE CENTER INFOTAINMENT CONSOLE TO COMPLETELY RESET. IN THIS PERIOD, BACKUP CAMERA AND SIDE VIEW CAMERA ARE INACCESSIBLE FOR 30-60 SECONDS. THIS OFTEN HAPPENS MID OPERATION OF VEHICLE. FAULT NOT OF APPLE, BUT OF HONDA'S POOR IMPLEMENTATION OF CARPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222773June 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HONDA INSIGHT. WHILE DRIVING 73 MPH, THE VEHICLE DECELERATED AND SHUT OFF. THE CONTACT COULD NOT COAST THE VEHICLE AND LET IT VEER OFF TO THE SHOULDER. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO VANDERGRIFF HONDA (1104 W INTERSTATE 20, ARLINGTON, TX 76017, (817) 533-4266), BUT THEY STATED THAT THEY COULD NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,514.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205376May 2, 2019
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
MY COMPLAINT IS ABOUT MY CAR I HAD AN ACCIDENT ON SEPTEMBER 26, 2018, IN BINGHAMTON NY. MY AIRBAG WAS DEPLOYED, THE SEATBELT WAS DAMAGE, AND ALSO THE FRONT BUMPER. AFTER I HAD THE ACCIDENT I RECEIVED A RECALL PAPER AND WHEN I VERIFIED THE NUMBER I FOUND I HAD A RECALL. I CALLED AND TALKED TO THEM, I ALSO SEND THE FIRST COMPLAINT. THEY SENT ME AN APPLICATION I FILLED IT OUT AND SENT IT BACK. WHEN I CALL THEY SAID TO ME THEY STILL WORKING ON IT. I RECENTLY RECEIVED ANOTHER RECALL PAPER I CALLED JUST TO BE INFORM ABOUT EVERYTHING. * (RECALL RELATED INCIDENT) TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11204820April 30, 2019
ENGINE
MY HONDA INSIGHT 2012 IS BURNING OIL. AFTER AN OIL CHANGE I DRIVE AROUND 800 MILES I'M 1/2 QUART LOW ON OIL. THIS IS NOT NORMAL AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191808March 27, 2019
WHEELS
TPMS (TIRE PRESSURE MONITORING SYSTEM) SENDS PRESSURE ERROR ALL THE TIME DUE TO UNEVEN TIRE WEAR NOT DUE TO PRESSURE BEING OUT OF RANGE. HONDA RECOMMENDS REPLACING ALL TIRES AT ONE TIME TO CURE THE ISSUE. PROBLEM OCCURS REGARDLESS OF TPMS RESET AND BOTH STATIONARY & IN MOTION. SEE ATTACHED LETTER TO HONDA. HAVE DEALT UNSATISFACTORILY WITH HONDA DISTRICT REP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186173March 12, 2019
SERVICE BRAKES
THE CMBS HAS MISTAKENLY ACTIVATED AT HIGHWAY SPEEDS TWICE NOW IN LESS THAN 1000 MILES DRIVEN. THE CMBS HAS CAUSED MY CAR TO BREAK SHARPLY, FOR JUST A SECOND, REDUCING SPEED BY ABOUT 5-10 MPH, WHEN THERE WAS NO REASON FOR IT TO DO SO. THERE WAS NO PRECIPITATION AND THERE WAS NO OBSTACLE WHATSOEVER THAT SHOULD HAVE CAUSED THE CMBS TO ACTIVATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182116February 23, 2019
SEAT BELTS
PASSENGER SIDE, REAR, SEAT BELT IS HARD TO DON. THE FEMALE RECEPTACLE IS VERY LOW IN THE BOTTOM OF A OPENING IN THE SEAT CUSHION. PASSENGERS VERY OFTEN ENCOUNTER DIFFICULTY BOTH DIFFERENTIATING BETWEEN THE CENTER AND SIDE RECEPTACLE(S) AS WELL AS PHYSICALLY LATCHING THE BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181522February 21, 2019
UNKNOWN OR OTHER
TPMS (TIRE PRESSURE MONITORING SYSTEM) CONTINUES TO REPORT A PROBLEM WHEN THERE IS NONE. WE REPLACED A TIRE DUE TO SIDEWALL PUNCTURE A COUPLE OF MONTHS AFTER PURCHASE OF CAR. REPLACEMENT WAS SAME BRAND, SIZE, ETC EXCEPT IT WAS NOT THE TYPE OF LOW MILEAGE TREAD THAT MANUFACTURERS PUT ON NEW CARS IN OTHER WORDS IT WAS A TYPICAL AFTER MARKET CONSUMER TIRE. HONDA DEALER SAYS TO THEIR KNOWLEDGE ONLY FIX IS TO BUY NEW TIRES 2 AT A TIME OR EVEN 4 AT A TIME TO AVOID TPMS WARNING. THIS IS NOT A NEW PROBLEM WITH THIS TYPE OF TPMS SYSTEM. IN A FORM EMAIL HONDA OFFERED NO SOLUTION TO THIS PROBLEM WHEN WE FILED COMPLAINT ON THEIR WEBSITE. WE KNEW NOTHING ABOUT THIS PROBLEM WHEN PURCHASING THIS NEW VEHICLE. WE ARE OTHERWISE VERY SATISFIED WITH THE CAR. VERY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180263February 15, 2019
ENGINE
I HAVE A 2012 HONDA INSIGHT. ON 12/23/18 I WAS DRIVING ON THE HIGHWAY AND THE POWER CUT OUT. THIS IS THE 3RD INCIDENT IN A ONE YEAR AND HALF WHERE THE SPARK PLUGS HAVE BLOWN CUTTING THE POWER TO THE CAR. MECHANIC TOLD ME IT WOULD BE $1700. I COULDN'T GET IT FIXED I WAS GETTING ON A PLANE 3 DAYS LATER FOR THREE WEEKS. EVIDENTALLY IT HAS TO SOMETHING WITH THE EXCESS BURNING OF OIL GETTING TO THE SPARK PLUGS. I'VE FOUND WHERE OTHERS HAVE THIS PROBLEM ALSO. ITS QUITE EXPENSIVE TO FIX. THIS HAS TO BE A MANUFACTURER PROBLEM. NOW I'M WITHOUT A CAR AGAIN. AT THIS TIME I AM WALKING WITH A WALKER AND NO CAR. THIS KEEPS HAPPENING! WHAT IS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161828December 16, 2018
ENGINE, FUEL/PROPULSION SYSTEM
OIL CONSUMPTION AND SHAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156547December 6, 2018
ENGINE
CAR QUITE RUNNING ON BUSY INTERSTATE I MANAGED TO GET OFF NEAREST EXIT ALMOST GOT HIT BY SEVERAL VEHICLES.HAD TO HAVE TOWED TO AUTO SHOP THAT HAD REPLACED 8 SPARK PLUGS 8 MONTHES EARLIER. AUTOMOTIVE SHOP REPLACED PLUGS 8 PLUGS SAID THEY WHERE UNDER WARRANTY BUT FOUND NO COMPRESSION IN CYLINDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156633December 6, 2018
VISIBILITY/WIPER
WHILE DRIVING THE DISPLAY SOMETIMES SHUTS OFF AND RESETS. THIS PREVENTS THE ABILITY TO USE THE BACKUP CAMERA. THIS HAPPENS ON BOTH HIGHWAY AND CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155662December 3, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME AFTER IT FLASHED RANDOMLY. THE FAILURE OCCURRED LESS THAN A YEAR AFTER THE VEHICLE WAS PURCHASED. VALLEY HI HONDA (5710 VALLEY PARK LN, VICTORVILLE, CA 92394, (760) 962-9600) STATED THAT THE VIN WAS NOT INCLUDED IN ANY AIR BAG RECALLS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155698December 3, 2018
ENGINE
MY HONDA INSIGHT 2012 IS BURNING OIL. AFTER AN OIL CHANGE I DRIVE AROUND 3500 MILE AND THE RED ENGINE OIL WARNING LIGHT COMES ON. FIRST TIME IT HAPPENED I TOOK THE CAR ,LIKE 3-4 YEARS AGO, TO THE DEALER. THEY REPLACED THE PISTON RINGS UNDER WARRANTY BUT IT DID NOT SOLVE THE PROBLEM. I AM DEALING WITH THIS PROBLEM FOR THE LAST AROUND 3-4 YEARS. IT ALWAYS HAPPENS AFTER AROUND 3500 MILE, I GET THE RED LIGHT. I TAKE IT TO DEALER AND DEALER STARTS OIL CONSUMPTION TEST AND TELLS ME NOTHING IS WRONG. THEY DID OIL CONSUMPTION TEST 4 OR 5 TIMES ALREADY. ONE TIME THEY TOLD ME THAT THEY HAD TO ADD 3.5 QUART OIL AND THE ENGINE BLOCK NEEDS TO BE REPLACED SINCE PISTON RINGS ARE ALREADY REPLACED. I WAS INEXPERIENCED TO NOT GET A WRITTEN DOCUMENT STATING THEY ADDED 3.5 QUART OIL. THEN THEY TOLD ME THAT THEY WILL CONTACT HONDA ABOUT IT. A FEW DAYS LATER THEY CALLED ME AND SAID HONDA THINKS IT IS NORMAL. RECENTLY DUE TO JOB CHANGE I DRIVE VERY LITTLE THAT IS WHY IT TAKES TIME FOR ME TO REGENERATE THE PROBLEM BUT I KNOW IT HAPPENS. IT HAPPENED LIKE 5 TIMES SO FAR. THE EXTENDED WARRANTY WILL END IN 2020. I HAVE LIKE A YEAR TO DEMONSTRATE IT. SOME PEOPLE HAD POWER LOSS ISSUES ON FREEWAY. I DID NOT HAVE THAT SO FAR BECAUSE I DO NOT TAKE LONG FREEWAY RIDES WHEN I REACH TO 2K MILE AFTER LAST OIL CHANGE. WE USE MY WIFE'S CAR IF I HAVE TO TAKE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155369December 1, 2018
UNKNOWN OR OTHER
THE DIGITAL MILES-PER-HOUR SPEEDOMETER WILL NOT APPEAR ON THE INSTRUMENT PANEL IN ANY 2019 HONDA INSIGHTS. IT WILL ONLY APPEAR AS KILOMETERS-PER-HOUR. A REPRESENTATIVE FOR HONDA USA SAYS THIS IS THEIR DESIGN, YET THEIR MANUAL CLEARLY STATES IT SHOULD APPEAR IN MILES-PER-HOUR. THERE IS A NEEDLE SPEEDOMETER THAT SHOWS MILES-PER-HOUR, BUT THIS IS OFTEN HIDDEN FROM SIGHT BY THE STEERING WHEEL. I THINK THIS IS A SAFETY HAZARD AS IS IS DIFFICULT TO KNOW THE ACTUAL SPEED OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154694November 29, 2018
AIR BAGS, SERVICE BRAKES, SEAT BELTS
I WAS DRIVING MY CAR IN SEPTEMBER AND I HIT MY BREAK TO STOP MY CAR.AT THAT TIME, MY BREAK DID NOT WORK. I FINALLY HIT ANOTHER CAR AND MY AIRBAG DEPLOYED AND EXPLODED. THAT WAS HAPPENING UPFRONT DICKINSON TOWN BINGHAMTON NY 13905. I HAD REPPORT FROM THE POLICE. THE RECALL NUMBER I RECEIVED FROM NHTSA IS 18V-661.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154515November 28, 2018
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS DEPLOYED WITH FORCE AND INJURED THE CONTACT'S FACE AND LOWER BACK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. *TT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11151848November 15, 2018
EXTERIOR LIGHTING
LOW-BEAM HEADLIGHTS FAILED W/O WARNING OR EXTERNAL CAUSE. WORKED ONE DAY BUT NOT THE NEXT MORNING. NO OBVIOUS FUSE OR RELAY IS THE CAUSE. FOUND THAT THERE WAS AN INADEQUATELY DESIGNED SWITCH THAT WS PRONE TO FAILURE BY GOOGLING THE FAILURE, WHICH HWAS COVERED BY A RECALL. HONDA'S WEBSITE VIN SEARCH SAID THERE WERE NO RECALLS FOR THIS CAR. LOCAL DEALER SAYS RECAL WAS SATISFIED IN 2010. SEEMS THERE IS STILL AN INADEQUATELY DESIGNED SWITCH THAT CAN RESULT IN COMPLETE AND SUDDEN FAILURE OF THE LOW BEAM HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144706November 1, 2018
AIR BAGS, SEAT BELTS
THE INFLATORS WERE REPLACED 3/24/16 AND 7/29/16. ON 7/5/17 MY SON WAS HIT BY A MAN RUNNING A RED LIGHT. TO MAKE A LONG STORY SHORT, MY SON SUFFERED NUMEROUS INJURIES INCLUDING BEING KNOCKED OUT BY THE AIRBAG AND CONTINUES TO SUFFER FROM THE CONCUSSION - I KNOW THE OLD AIRBAG/INFLATOR WOULD HAVE BEEN WORSE. ALSO, THE SEATBELT BRUISED HIS CHEST AND THE DOCTOR THOUGHT HE HAD HEART DAMAGE. ECHOCARDIOGRAM SHOWED EVERYTHING WAS FINE - JUST BAD CHEST BRUISE. MY CONCERN IS THAT EVEN THOUGH THE INFLATORS WERE REPLACED THEY, THE AIRBAG/INFLATOR, STILL CAUSED DAMAGE. 14 MONTHS LATER AND STILL HAVING ISSUES WITH TBI. MY SON IS 5'11" AND SITS AS FAR BACK AS POSSIBLE WHEN HE DROVE THE CAR. I'M SENDING 2 PICTURES SO YOU CAN SEE THAT THE CAR WAS DESTROYED. THIS IS JUST AN FYI.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11132006September 27, 2018
AIR BAGS
"TAKATA RECALL DEALER FAILURE TO ADDRESS-REMEDY SITUATION (PLEASE SEE ATTACHMENT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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