Honda Insight Complaints

519 consumer complaints on file.

#11129942September 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 HONDA INSIGHT. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE DRIVER ATTEMPTED TO RESTART THE VEHICLE, BUT IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO PRIORITY HONDA HAMPTON (LOCATED AT 4115 W MERCURY BLVD, HAMPTON, VA 23666, (757) 838-1252) WHERE IT WAS DIAGNOSED THAT THE PISTON THREE IN CYLINDER THREE, VALVE, AND ENGINE HEAD NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129945September 17, 2018
ENGINE
MY DAUGHTER'S HONDA INSIGHT EXPERIENCED THE EXCESSIVE OIL CONSUMPTION ISSUE. HER VEHICLE LATER HAD SEVERE ENGINE PROBLEMS AND STALLED AT 6:00 AM ON I-64. A HONDA DEALERSHIP DIAGNOSED THE PROBLEM AS DAMAGE TO CYLINDER, PISTON, CYLINDER HEAD AND VALVES OF CYLINDER NUMBER 3. ALL OTHER CYLINDERS WERE WITHIN NORMAL OPERATING CONDITIONS. MY COMPLAINT IS THAT THE NOTICE SENT TO CONSUMERS OMITTED THAT THE EXCESSIVE OIL CONSUMPTION COULD LEAD TO ENGINE FAILURE AND AN ACCIDENT. CONSUMERS WITH LITTLE OR NO MECHANICAL KNOWLEDGE WHO PURCHASED THIS VEHICLE USED, MAY NOT BE AWARE OF THE PROBLEM AND WILL NOT BE AWARE OF THE RISK AND SEVERITY OF THE PROBLEM. THOSE WHO NOTICE EXCESSIVE OIL CONSUMPTION MAY ASSUME THAT IT IS FROM AGE AND NOT A DESIGN DEFECT THAT COULD PLACE THEIR LIFE IN DANGER. THE SERVICE BULLETIN SENT BY HONDA TO ITS DEALERSHIPS IS ALMOST IDENTICAL TO THAT PROVIDED THE CONSUMER WITH ONE EXCEPTION. THE SERVICE BULLETIN INCLUDED ADDITIONAL INFORMATION DESCRIBING THE POTENTIAL DAMAGE TO THE ENGINE FROM THE MANUFACTURE'S DEFECT. WHEN THE NATURAL CONSEQUENCES OF THIS MANUFACTURE'S DEFECT OCCUR IT THE ENGINE IMMEDIATELY LOSES POWER AND WILL NOT RUN. IN MY DAUGHTER'S CASE IT WAS EARLY IN THE MORNING WITH LITTLE TRAFFIC. HOWEVER, SHE WAS ON I-64 ABOUT TO MERGE ONTO I-95. HAD THE ENGINE FAILED AT A LATER TIME IN THE DAY SHE WOULD HAVE LOST POWER IN TRAFFIC ON A MAJOR HIGHWAY. VEHICLES BEHIND HER WOULD HAVE NO REASON TO EXPECT A SUDDEN LOSS OF ACCELERATION. THE POTENTIAL FOR REAR-END COLLISIONS AND/OR CRASHES WHILE THE OPERATOR OF THIS MODEL HONDA IS ATTEMPTING TO EXIT THE HIGHWAY WITH NO POWER IS VERY HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121505August 21, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WE HAVE A NEW 2019 HONDA INSIGHT WITH 176 TOTAL MILES ON IT. THIS MORNING, ON LEAVING COSTCO IN SALEM OREGON,THERE WAS AN ELECTRICAL PROBLEM WHICH PREVENTED USE OF TURN SIGNALS, LIGHTS AND OTHER SYSTEMS. THIS PERSISTED FOR THE FOUR MILE DRIVE HOME. AFTER PARKING THE CAR, UNLOADING GROCERIES (USING MANUAL TRUNK UNLOCK) THEN RETURNING LATER, ALL SYSTEMS WERE WORKING AGAIN. WE HAVE CONTACTED THE DEALER AND HOPEFULLY THEY WILL BE ABLE TO IDENTIFY THE PROBLEM. THE CAR IS UNSAFE TO DRIVE IF THERE IS ANOTHER FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115897August 6, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HONDA INSIGHT. UPON INSPECTION, THE CONTACT NOTICED AN ABNORMALLY LOW OIL LEVEL AFTER DRIVING 2,000 MILES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINTER HONDA (3850 CENTURY CT, PITTSBURG, CA) WHERE IT WAS CONFIRMED THAT THE VEHICLE CONSUMED AN ABNORMAL AMOUNT OF OIL. THE DEALER STATED THAT THERE WERE NO FURTHER ACTIONS THAT COULD BE TAKEN AT THAT TIME DUE TO THE CONSUMPTION BEING LESS THAN ONE QUART EVERY 1,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091452May 2, 2018
EXTERIOR LIGHTING
RECENTLY, THE DRIVER'S SIDE REAR TAIL LIGHT HAS BEEN FLICKERING AND I WAS STOPPED BY A POLICE OFFICER WHO TOLD ME THAT MY BRAKE LIGHT WAS NOT WORKING. HE GAVE ME A VERBAL WARNING AND TOLD ME TO HAVE IT REPAIRED RIGHT AWAY. MY MECHANIC SAID THAT THE ENTIRE LIGHT ASSEMBLY WOULD HAVE TO BE REPLACED. HE SUGGESTED THAT I DO A VIN CHECK TO SEE IF THIS PROBLEM FELL UNDER A RECALL. UNFORTUNATELY IT DOES NOT AND I WILL HAVE TO PAY FOR THE REPLACEMENT WHICH I UNDERSTAND IS QUITE EXPENSIVE. IT SEEMS THAT OTHERS HAVE HAD THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088840April 18, 2018
STRUCTURE:BODY
THERE IS OBVIOUSLY AN ISSUE WITH THE PAINT USED BY HONDA. OUR OTHER CAR - A TOYOTA - WHICH IS 3 YEARS OLDER AND SAME COLOR KEPT IN SAME CONDITIONS IS LOOKING JUST FINE - HOWEVER THE PAINT ON OUR HONDA'S ROOF AND HOOD HAS DISINTEGRATED. IT LOOKS AWFUL. WHEN PICKING UP MY CAR AFTER A TIRE ROTATION AT COSTCO - A GENTLEMAN RECOMMENDED I CONTACT HONDA. I DID. THEY BASICALLY SAID - OH WELL, TOO BAD. WE'LL MAKE A NOTE OF IT IN CASE SOMETHING COMES UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020849April 3, 2018
SERVICE BRAKES
2010 HONDA INSIGHT. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKING SYSTEM. *LD THE CONSUMER STATED THE BRAKE WAS DEPRESSED, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE TRAVELED THROUGH A STOP LIGHT AT AN INTERSECTION, OVER A BARRIER, DROPPING APPROXIMATELY 30 FT AND WAS STRUCK BY ONCOMING TRAFFIC. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11081903March 28, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE I WAA DRIVING TO WORK SMOKE CAME OUT OF MY STEERING COLUMN AND MY LOW BEAMS STOPPED WORKING. I BELIEVE THE LIGHT SWITCH IS FAULTY AS WAS THE CASE WITH THE RECALL ON 2000-2001 HONDA INSIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029670March 1, 2018
ENGINE
2013 HONDA INSIGHT. CONSUMER WRITES IN REGARDS TO EXCESSIVE OIL CONSUMPTION. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. THE CONSUMER STATED THE VEHICLE WOULD SHAKE AND HESITATE WHILE DRIVING. *JS THE CONSUMER STATED THE ENGINE DIED TWICE ALMOST CAUSING A CRASH. THE CONSUMER WAS INFORMED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073569February 19, 2018
POWER TRAIN
TRANSMISSION COMPLETELY MALFUNCTIONED AFTER 3 YEARS, SINGLE OWNER AND REGULAR MAINTENANCE. COULD NOT BE REBUILT, FLYWHEEL INVOLVED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060975January 7, 2018
EXTERIOR LIGHTING
TAIL LIGHTS LED IS FLICKERING AND LIGHTS ARE BURNING OUT PREMATURE I JAVE BEEN PULLED OVER FOR THIS AND ALSO ALMOST BEEN REAR ENDED DUE TO LACK OF LIGHT LUMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051869December 2, 2017
AIR BAGS
IT HAS BEEN RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045051November 9, 2017
ENGINE, POWER TRAIN
WE PURCHASED A NEW 2013 HONDA INSIGHT.THE CAR HAD EXCESSIVE OIL CONSUMPTION FROM THE VERY BEGINNING. IT REQUIRED ONE QUART OF OIL TO BE ADDED EVERY 2-3 WEEKS. WE REPEATEDLY VOICED OUR CONCERNS IN AT LEAST 5 OCCASIONS. EACH TIME WE WERE TOLD BY THE THE DEALERSHIP THAT THE OIL CONSUMPTION 'WAS NORMAL'. OUR COMPLAINTS WERE IGNORED, OUR CONCERNS DISMISSED.ON JANUARY 25, 2017, WHILE MY HUSBAND WAS DRIVING ON HIGHWAY I-78, THE ENGINE SUDDENLY STARTED LOSING POWER AND COMPLETELY STALLED. LUCKILY, THERE WERE NO OTHER VEHICLES BEHIND. THE CAR WAS TOWED TO THE DEALER, IT WAS DISCOVERED THERE THAT A CYLINDER EXHAUST VALVE HAD BROKEN OFF, CAUSING SEVERE AND IRREPARABLE DAMAGE TO PISTONS AND THE CYLINDER HEAD. THE ENGINE WAS RENDERED USELESS. AMERICAN HONDA REJECTED TO COVER ANY OF THE EXPENSES. WE WERE TOLD TO PURCHASE A USED ENGINE, WHICH COST US $4,689.51 OUT OF OUR POCKET IN ENGINE, PARTS AND LABOR. AFTER THE REPAIRS, THE CAR CONTINUED HAVING EXCESSIVE OIL CONSUMPTION. ON AUGUST 24, 2017, THE 2ND ENGINE ALSO BLEW UP, COINCIDENTALLY WHILE DRIVING ON HIGHWAY I-78. THIS TIME, WE WERE INFORMED THAT THERE WAS AN INTERNAL MEMO FROM AMERICAN HONDA, EXTENDING ENGINE WARRANTY TO 8 YEARS FOR INSIGHT MODELS 2012 AND 2013. AMERICAN HONDA KEEPS THIS WARRANTY EXTENSION QUIETLY. IT MIGHT APPEAR THAT THEY ARE JUST WAITING FOR ACCIDENTS AND/OR COMPLAINTS TO HAPPEN, AND ONLY THEN OFFER THE WARRANTY EXTENSION. I BELIEVE THIS IS A BIG SAFETY AND WARRANTY ISSUE. I FEAR FOR MY HUSBAND'S AND OTHER CONSUMERS' SAFETY. AMERICAN HONDA REJECTED HONORING THE WARRANTY COVERAGE, NOT TO REIMBURSE US FOR THE $4,689.51 WE PAID FOR THE FIRST TIME ENGINE REPLACEMENT. THIS REQUEST OF OURS WAS REJECTED FOR WITHOUT SUBSTANTIVE ARGUMENTS. WHILE AMERICAN HONDA FAILED TO ADDRESS THIS ISSUE, ENGINES FOR THIS MODEL STARTED FAILING AT ABOUT THE 100K MILE MARK, SOMETHING THAT HAS HAPPENED TO MANY INSIGHT CAR OWNERS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11043313November 4, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE VEHICLE HAS ON-GOING "OIL CONSUMPTION" ISSUES THAT AMERICAN HONDA NEGLECTED TO ADDRESS. AS A RESULT, THE OIL GOES UP EXHAUST PIPES TO CAUSED ENGINE OVER HEAT AND BLOW UP DURING DRIVING ON HIGHWAY. AMERICAN HONDA ISSUED AN "INTERNAL MEMO" TO EXTEND ENGINE WARRANTY TO 8 YEARS WITHOUT NOTIFYING CAR OWNERS. HOWEVER, THEY FAILED TO COVER OUR BLEW-UP ENGINE WHEN THE FIRST TIME HAPPENED AND CHARGED US $4600 FOR AN USED ENGINE. WITHIN 8 MONTHS, THE SECOND ENGINE BLEW UP AGAIN ON THE HIGHWAY. AMERICAN HONDA FINALLY COVERED THE SECOND ENGINE REPAIR. THE AMERICAN HONDA REJECTED TO REIMBURSE THE FIRST ENGINE BLOW-UP. THEY DENIED ANYTHING WRONG WITH THE ENGINE, BUT THE EXTENDED THE WARRANTY TO 8 YEARS??? WE HAVE THE RECORDS FOR BOTH ENGINE BLOW-UPS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11024991September 22, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION - WARNING LIGHTS DO NOT COME ON TO TELL YOU THERE IS AN ISSUE WITH LOW OIL. ONLY NOTICE AT TIME OF OIL CHANGES THAT LEVELS SEEMED LOW. AND NOT OIL IS BASICALLY NEEDING TO BE CHECKED AND MONITORED LIKE GAS. AND THEN SUDDEN EMISSION LIGHT AT ONLY 60,000 MILES ON THE CAR AND I AM TOLD ALL THEY WILL DO IS FIX SOMETHING ONCE IT BREAKS. WHY WONT HONDA JUST REPLACE ENGINE PIECES WITHOUT CONTINUED IMPACT ON MY TIME. THIS OIL TEST IS GOING TO COST ME AN ADDITIONAL 2 HOURS OUT OF MY DAYS COMING UP FOR EVERY 1000 MILES, 3X!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023897September 17, 2017
SERVICE BRAKES
WHEN THE DRIVER STEP ON IT'S BRAKING SYSTEMS BY FOOT TO STOP THE THIS CAR, IT WILL STARTS TO WOBBLE IT'S BACK BODY OF THIS CAR AND SHAKES IT SEEMS THE BRAKING SYSTEM ON IT'S BOTH REAR BRAKING SYSTEM ARE DRAGGING IN EVERY TIME WE STEP ON IT'S BRAKING SYSTEM. IT WILL RATTLE THE DRIVERS WHEN STEPPING ON THE BRAKING SYSTEM IT'S REAR BODY WILL SHAKES AND WOBBLES FROM SIDE TO SIDES BEFORE IT WILL COMPLETELY STOPS THIS CAR. DURING RUNNING WHEN THE DRIVER WILL STEP THE BRAKING SYSTEM, THE REAR OF THE CAR WILL WOBBLES / SHAKING AND DRAGGING IT'S REAR BRAKING AND IT IS VERY DANGEROUS FOR THE NEW DRIVER PERSON TO DRIVE SHE / HE MAY PANIC AND CAUSE TO CRASH THE THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898854September 12, 2017
UNKNOWN OR OTHER
2010 HONDA INSIGHT. CONSUMER WRITES IN REGARDS TO SPECIAL ORDER PART HAS NOT BEEN SHIPPED TO REPAIR RECALL NOTICE 16V-346. *SMD UPDATED 09/12/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022697September 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PARKER HONDA, 5327 HIGHWAY 70 W MOREHEAD CITY, NC 28557) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022443September 9, 2017
ENGINE
ON INTERSTATE, CHUG CHUG, STOP; LIFE IN DANGER, STUCK ONE HOUR, WAITING FOR AAA; TOWED, HONDA DEALER, OIL CONSUMPTION BLOWS OUT SPARK PLUGS; HONDA ISSUES EXTENDED WARRANTY; AN OIL TEST IS DONE; LIFE IS IN DANGER FOR SEVERAL MONTHS DRIVING 1,000 MILES AT A TIME; VEHICLE COULD COME TO COMPLETE STOP AT ANY MOMENT. THIS SHOULD BE A RECALL, A LAWSUIT; NOTHING THE DRIVER CAN DO; OWNER PAYS FOR THE FIRST REPAIR; WHY? IT IS HONDA'S DEFECT. DEATH BEFORE REPAIR AN ACTUAL CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019531August 25, 2017
ENGINE, FUEL/PROPULSION SYSTEM
MAJOR CARBON BUILD UP IN A CAR THAT HAS LESS THAN 63,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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