Honda Insight Complaints

55 consumer complaints on file.

#11755902August 10, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Honda Insight. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system independently activated, and the vehicle shuddered abnormally. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752061July 22, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Honda Insight. The contact stated that while shifted into reverse, the rear-view camera failed to display a clear view image on the screen. No warning lights were illuminated. The contact stated that the center display made random selections without the screen being touched. The vehicle was taken to a local dealer where it was diagnosed and determined that the screen needed to be replaced. The contact stated that the vehicle was taken to the same dealer three times for the same failures and the vehicle was previously repaired. The vehicle was not repaired again. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747027June 28, 2026
ELECTRICAL SYSTEM
The radio is experiencing "ghost taps" as though someone invisible finger is pushing buttons on the radio, rifling through stations, making calls, or deleting navigation functions. It's very distracting as a driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742632June 8, 2026
AIR BAGS
The contact's daughter owns a 2021 Honda Insight. The contact stated that while her daughter was driving at an undisclosed speed, the front driver's and passenger-side air bags suddenly deployed without impact. There was no warning light illuminated. The contact stated that the air bags cracked the front windshield and injured the driver's arm. The police arrived at the scene, but no police report was filed. The contact was unsure whether the driver had received medical attention. The contact's daughter had someone drive the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11730558April 11, 2026
STRUCTURE:BODY
There is a massive hood flutter when large vehicle drive towards me going above 50mph. It feels and looks like the hood is not latched correctly and going to open into my windshield. This has happened since I purchase the vehicle new in 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726149March 22, 2026
ELECTRICAL SYSTEM
BCM Body Control Module failed/malfunctioned. We had to pay for the repair at DCH Honda Mission Valley. The car does not start when it is cold outside. Many times, my husband, who primarily drives the car, was stranded and would have to wait for the weather to warm up a bit and then eventually, the car would then start. The dealership where we initially purchased the car new was able to determine, with the assistance of the corporation, that what we said happened. All the warning lamps/messages appeared every time this issue happened, beginning January 13, 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712835January 23, 2026
FUEL/PROPULSION SYSTEM
Went in for a typical servicing. They noted that the downstream O2 sensor was damaged by rodents. The vehicle, with around 14k has always been stored in a weather tight garage, never stored outside. There has been no rodents in the building since I owned it from 1999. This is a presumptuous statement I refuted, but they wouldn’t take off, and I felt this is a warranty or recall item. There are lots of speed bumps in the North Portland neighborhood, which may have caused the problem by cable scraping. I believe they documented it as rodents to escape their extended warranty contract requirements. I purchased an O2 sensor, which my independent said I don’t need to use it after taping the scrape as there’s no electronic issues being reported in the system. I would like this investigated and them pay for the sensor I apparently don’t need to install.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707122December 26, 2025
SEATS
I received a 2021 Insight Seat Weight Sensor Safety Recall in September 2025 saying that recall replacement parts were now available at Honda Dealers. Ever since I received this notice, none of the Atlanta area Honda dealers are able to remedy the defect in my vehicle due to lack of parts, contrary to the notice saying parts are available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702271December 1, 2025
FUEL/PROPULSION SYSTEM
This issue actually started in November of 2022. Driving down from the mountains the car started losing power. I took the car to the dealership on Monday. I was then advised that there was not an issue they could they could find. A few months later the car would not start. They replaced the battery and the issue was resolved (I don’t recall the exact month the battery was replaced). November 29,2025, I started my car and when I accelerated to about 30+ miles the car started to hesitate and it felt as if the car was going to stop. The check engine light came on and stayed on. I had over a half a tank of gas and temperature was around 28-30 degrees. I drove the car for about 2 miles to fill up to make the drive to my house. The distance is about 170 miles. Once the tank was full, I started up with no issues of shaking/hesitation/loss of power. Monday December 1,2025, Two days later. Started the car. Check engine light came on/car was vibrating/hesitation when giving gas. Drove to the dealership for them to check what the issue is. I noticed there are two other reported issues with the same/similar issue. At this moment, I’m waiting for the dealership to advise what the issue is/how to resolve the issue. It would be beneficial if service bulletins were added in the recall section. That could help fix problems faster and help make recalls faster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701339November 24, 2025
ENGINE
Under certain circumstances, the portion of the PCU that controls charging of the 12 volt accessory battery malfunctions, sending the PCU into a "fail safe" mode, preventing battery charging and activating warning displays for the driver. This has caused my vehicle to stall while driving, potentially increasing the risk of a crash. Other honda hybrids during this year have been recalled but not by my VIN number, however I am having the exact same issue. Below has me give a specific date but this happens almost every morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699002November 12, 2025
SERVICE BRAKES
The brake servo control unit feel simulator which reduces the simulation force provided to the brake pedal during emergency or failed conditions and is a key component of realizing a Regenerative Braking System. It provides a good pedal feeling to a driver, improves energy recovery and ensures braking security. My safety has been put at risk as that part is integral to my brake system (including the hybrid function) e.g. my car was in reverse and the brakes were not responding and had to leave my car. I towed my car to a local independent service provider and they confirmed via the OBD-II scanner that confirmed my break servo control feel simulator is bad and would need to be replaced. After doing research, the brake servo part is made in Japan by a company called Nissin. The part has been recalled in Japan and UK due to failures in similar hybrid models. The brake servo serves many functions including ensures consistency, mimics traditional braking, and provide the driver with a natural-feeling brake pedal, especially because the system relies on both regenerative braking and hydraulic friction brakes. For about 3 days I received a cluster of warning signs from my car such as traction control, brake system, brake, steering malfunction, and ACC. Given that this part directly affects braking capability and overall vehicle safety, I am deeply concerned that my safety has been compromised as the life of the part is supposed to last the life of the car (about 150,000 miles) . I respectfully request an immediate investigation, and would like to know whether this issue is covered under an existing or pending recall campaign. If not, I'd like to submit this to the recall campaign in the U.S. Please advise on the next steps for inspection, replacement, and ensuring my vehicle is safe to drive. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696866October 31, 2025
ELECTRICAL SYSTEM
While my wife was driving my car on a busy road. The servo brake control unit/ pedal simulator broke making it near impossible to stop the car. She had to crash the car into a parking block. And Honda import/export is uncooperative and dismissive of the fact that my wife and daughters lives were jeopardized due to the part malfunctioning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686784September 12, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic brake system activated even though there were no cars in front of me or behind me. Car came to a complete stop which would have been a huge risk if someone was behind me. I have also had other instances where the auto brake would randomly activate and stop the car, but not as severe as a full stop on this one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675632July 23, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On two (2) occasions, the "collision mitigation braking system" braked with no reason. It has happened on a quiet and straight line residential street with no other moving vehicle, pedestrian, animal, or any other obstruction in view. After one second or so of braking, it returned to normal. It is available for inspection. I have not spoken to the local Honda dealer about it, and there were no adverser repercussions. There were no prior warnings of any system malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674680July 19, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Radio/infotainment touchscreen often freezes up and has phantom inputs, which can exit navigation and change the audio source. This causes huge distraction to the driver. The frustrating thing about this is that it's an intermittent issue, so the service center can't replicate it when I bring it in. This has been an ongoing issue with many 3rd generation Insights, and I was told by the service center that Honda has an internal investigation going. I have brought my vehicle in to multiple service centers and none have been able to replicate or fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668344June 21, 2025
UNKNOWN OR OTHER
The 2022 Honda Insight has an issue with "phantom touches" on the infotainment system. The system will frequently select buttons and change your screen, when no one is touching the panel. It will also freeze up, where you have no control over it. Why is this a safety hazard? Because when you're driving down the road and it takes your map away, you are constantly fighting the system trying to get your directions back, and in the process, your attention is taken off the road. When it flips radio stations on you randomly, and you keep having to try to flip it back. When it randomly pulls up your phone contact list, you have to immediately hit the home button so it doesn't dial someone. This nonsense happens A LOT, and has been ongoing since I bought the car a few years ago, especially when it's warmer outside. The last time I was at my Honda dealer I asked them to look at it. They didn't know what was causing it, but said the firmware needed to be updated, so they did that and nothing changed. To get a full understanding of what it's like, I posted a few videos. Just watch the first 30 seconds of the first video and you will immediately understand what it's like driving with this (as I am driving in this video) and seeing the buttons randomly pressed by "phantom touches." In the second video you can see what happens when the screen changes but is frozen (no matter what I try it doesn't respond)... [XXX] .... [XXX] .... [XXX] .... Here is also one of several Reddit threads regarding the issue: [XXX] ... Like me, others haven't been given any straight answer from Honda. This needs to be recalled. It's a major distraction while driving! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661808May 19, 2025
VISIBILITY
The contact owns a 2022 Honda Insight. The contact stated that upon entering the vehicle, the contact noticed that the rear glass had shattered, but remained together. The contact stated that there was no visible impact on the glass. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was contacted through voicemail. The manufacturer was not notified of the failure. The failure mileage was approximately 50,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661755May 18, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, LANE DEPARTURE: BLIND SPOT DETECTION
Car often slams on the breaks when there’s no one near me. It also has the blind spot detection go off when there’s no one next to me (or a highway barrier) Both of these instances have happened numerous times since I’ve had my car. It’s only been 3 years and 25k miles. The problem started as soon as 2-3 months in
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652413April 2, 2025
AIR BAGS
While I was going 5-10mph over a railroad crossing, the steering wheel airbag deployed as my front tires went over the grade crossing. The airbag also went left instead of straight. My hand is bruised and it sounded like a gunshot went off in my vehicle. After the deployment, the vehicle was still driveable. I drove it to a Honda dealership and they were very concerned and called corporate.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11637809January 22, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
According to the driver of the vehicle at the time, for no reason while on a Freeway approaching a construction area at 60 miles per hour with cruse control OFF, the vehicle brakes were applied by (I suspect) the Emergency Braking System (EBS)of the car. The Car, due to the breaking, slowed down to 50 miles per hour and then released the brakes. No one was behind the car at the time. A warning did also appear on the instrument panel at the time of the event. Problem has not been reported to Honda (or anyone else) or reproduced. There were no warnings of any issue prior to the event. This event occurred around the first of January 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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