Ford Transit Service Bulletins
611 manufacturer communications on file.
- May 30, 2024•Document ID: 11001112Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52574
- Date Added:
- June 6, 2024
- Manufacturer:
- FORD
SummarySome vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
Associated Products (55)2024 Ford Bronco2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Mustang2024 Ford Mustang Mach-E2024 Ford Ranger2024 Ford Transit2024 Lincoln Corsair2024 Lincoln Navigator2023 Ford Bronco2023 Ford Edge+ 35 moreAssociated Documents - May 27, 2024•Document ID: 11001174Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 24-2165
- Date Added:
- June 6, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
Associated Products (80)2019 Ford Ecosport2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Expedition2018 Ford Explorer+ 60 moreAssociated Documents - May 23, 2024•Document ID: 11000921Over The AirUNKNOWN OR OTHER
- Mfr Comm. #:
- OTASU 6.3.0Transit
- Date Added:
- June 5, 2024
- Manufacturer:
- FORD
SummaryQuality improvements include: -Addresses SYNC reboot issue may occurs after 2 hours of continuous use. -Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. -Vehicle Enhancement: Software Updates currently has the title ‘Recurring Update Schedule’ in Setting, Tittle will change to Reccuring Schedule
Associated Products (1)Associated Documents - May 18, 2024•Document ID: 11000297Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52548
- Date Added:
- May 23, 2024
- Manufacturer:
- FORD
SummaryVarious vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
Associated Products (86)2025 Ford Explorer2025 Ford F-6502025 Ford F-7502024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Mustang2024 Ford Transit2024 Lincoln Navigator2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-250+ 66 moreAssociated Documents - May 11, 2024•Document ID: 11000293Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52529
- Date Added:
- May 23, 2024
- Manufacturer:
- FORD
SummarySome 2023 Transit vehicles may experience an inoperative driver or passenger power window. In these vehicles, the power window motor is equipped with thermal protection against current increase or excessive operation of the switch. Once the protection is activated, the power window motor will automatically reset after approximately 20 seconds of window motor rest time. Before performing any diagnostic or repair, allow any inoperative window to rest for over 20 seconds and then retest its operation. The Workshop Manual (WSM) pinpoint test has been updated to reflect the thermal protection feature is present in this system. Refer to WSM, Section 501-11 > Diagnostic and Testing > Glass, Frames and Mechanisms.
Associated Products (1)Associated Documents - April 25, 2024•Document ID: 10254142Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52483
- Date Added:
- May 3, 2024
- Manufacturer:
- FORD
SummarySome 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis should include checking for an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Confirm FPCM connector (Explorer - C3239, Transit - C433, F-150 - C460/C4336, Expedition/Navigator - C433/C4033) is fully seated and inspect applicable grounds (Explorer G302, Transit - G401, F-150 - G401, Expedition/Navigator - G403/G406) prior to performing guided diagnostics or replacing any components.
Associated Products (30)2024 Ford Expedition2024 Ford F-1502024 Ford Transit2024 Lincoln Navigator2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Navigator2022 Ford Expedition2022 Ford F-1502022 Ford Transit2022 Lincoln Navigator2021 Ford Expedition2021 Ford F-1502021 Ford Transit2021 Lincoln Navigator2020 Ford Expedition2020 Ford F-1502020 Ford Transit2020 Lincoln Navigator+ 10 moreAssociated Documents - April 24, 2024•Document ID: 10254138Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 52476
- Date Added:
- May 3, 2024
- Manufacturer:
- FORD
SummaryAll accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
Associated Products (394)2024 Ford Edge2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Mustang2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-350+ 374 moreAssociated Documents - April 16, 2024•Document ID: 10254123Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SSM 52448
- Date Added:
- May 3, 2024
- Manufacturer:
- FORD
Summary2015-2024 Transit and 2023-2024 Transit Trail vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description, found under OASIS additional information, is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
Associated Products (10)Associated Documents - April 2, 2024•Document ID: 10253886Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 24-2099
- Date Added:
- May 2, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 22-2444 to add 2024 model year vehicles. Some 2015-2024 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan noise from the rear while driving. This noise is most noticeable at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio 121-128 km/h (75-80 mph) for 3.73 axle ratio 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise may also be present to a lesser degree at roughly half of the noted speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs.
Associated Products (10)Associated Documents - March 29, 2024•Document ID: 10252673Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 24-2100
- Date Added:
- April 4, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 24-2059 to update the Service Procedure LTIS statement. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
Associated Products (20)2023 Ford Expedition2023 Ford Explorer2023 Ford Mustang2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Explorer2021 Ford F-1502021 Ford Transit2021 Lincoln Aviator2020 Ford Explorer2020 Ford Transit2020 Lincoln AviatorAssociated Documents - March 19, 2024•Document ID: 10252634Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- SSM 52370
- Date Added:
- April 4, 2024
- Manufacturer:
- FORD
SummarySome 2023-2024 F-150 and 2024 Bronco/Transit vehicles may exhibit Apple Carplay Bluetooth connectivity concerns. This may be due to the accessory protocol interface module (APIM) software. To correct this concern, perform a soft reset by pressing the Power and Seek Foward buttons for 5 seconds, or use the SYNC Module Reset function of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G670 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - March 15, 2024•Document ID: 10252528Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- TSB 24-2053
- Date Added:
- April 3, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 23-2235 to correct the Parts List and update Step 2 of the Service Procedure. Some 2019-2021 Transit vehicles built on or before 11-Feb-2021 may experience a front seat cushion sagging. The vehicle may also exhibit an illuminated air bag warning indicator with diagnostic trouble codes (DTCs) B1408, B1405, B1407, B0001, B0010 and/or B1404 stored in the restraints control module (RCM). To correct this condition, follow the Service Procedure to replace the suspension mat assembly and install additional webbing strap assemblies to the seat frame.
Associated Products (3)Associated Documents - March 13, 2024•Document ID: 10252662Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 24-2059
- Date Added:
- April 4, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 23-2351 to remove 2023 F-150 10R80 and 10R80 MHT vehicle applications. The 2023 F-150 10R80 and 10R80 MHT vehicles will be the subject of a separate article. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
Associated Products (20)2023 Ford Expedition2023 Ford Explorer2023 Ford Mustang2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Explorer2021 Ford F-1502021 Ford Transit2021 Lincoln Aviator2020 Ford Explorer2020 Ford Transit2020 Lincoln AviatorAssociated Documents - March 8, 2024•Document ID: 10251956Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 52345
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummarySome 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (43)2024 Ford Bronco2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Mustang2024 Ford Mustang Mach-E2024 Ford Ranger2024 Ford Transit2024 Lincoln Corsair2024 Lincoln Navigator2023 Ford Bronco2023 Ford Edge+ 23 moreAssociated Documents - March 6, 2024•Document ID: 10251952Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52335
- Date Added:
- March 20, 2024
- Manufacturer:
- LINCOLN
SummaryFor 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
Associated Products (211)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair+ 191 moreAssociated Documents - March 1, 2024•Document ID: 10252421Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Mfr Comm. #:
- 24G02
- Date Added:
- April 2, 2024
- Manufacturer:
- FORD
SummaryOptional Product Improvement 24G02 Certain 2022-2024 Model Year Transit Battery Electric Vehicles (BEV) - Off-Board Charger Controller (OBCC) Software Update
Associated Products (3)Associated Documents - March 1, 2024•Document ID: 10252416Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 23H06
- Date Added:
- April 2, 2024
- Manufacturer:
- FORD
SummaryHarvest Program 23H06 Certain 2021-2023 Model Year Mustang Mach-E and 2022-2023 Transit Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement Owner letter added. Other documents submitted 02/01/24
Associated Products (5)Associated Documents - March 1, 2024•Document ID: 10251934Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52314
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummaryDuring service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
Associated Products (232)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Maverick2024 Ford Mustang2024 Ford Transit2024 Lincoln Aviator+ 212 moreAssociated Documents - February 29, 2024•Document ID: 10251471Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 24-2051
- Date Added:
- March 7, 2024
- Manufacturer:
- FORD
SummarySome 2022 Transit vehicles may experience at least one of the following symptoms: auto start-stop button no longer available after an over-the-air (OTA) update, reverse camera screen stayed on vehicle's center display screen when vehicle was in drive, charge status indicator not working, connected vehicle features do not open in the vehicle's center display screen. This may be due to the software in the SYNC module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the vehicle's center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Associated Products (1)Associated Documents - February 29, 2024•Document ID: 10250852Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 52307
- Date Added:
- March 5, 2024
- Manufacturer:
- FORD
SummarySome 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassî/LincolnWayî app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (67)2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Ecosport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502022 Ford Maverick2022 Ford Mustang+ 47 moreAssociated Documents