Ford Focus Service Bulletins (2018)

106 manufacturer communications on file.

• August 25, 2026•Document ID: 11036546

  Other
  ENGINE; UNKNOWN OR OTHER

  Mfr Comm. #:

  26L02

  Date Added:

  September 1, 2026

  Manufacturer:

  FORD

  Summary

  Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change

  Associated Products (12)

  2021 Ford Ecosport2020 Ford Ecosport2019 Ford Ecosport2018 Ford Ecosport2018 Ford Focus2017 Ford Fiesta2017 Ford Focus2016 Ford Fiesta2016 Ford Focus2015 Ford Fiesta2015 Ford Focus2014 Ford Fiesta
  Associated Documents

  • DownloadMC-11036546-0001.pdf↗
• May 9, 2026•Document ID: 11033577

  Other
  ENGINE

  Mfr Comm. #:

  25B51

  Date Added:

  June 5, 2026

  Manufacturer:

  FORD

  Summary

  Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year MKC and 2019-2024 Model Year Ranger Vehicles Equipped with a 2.0L or 2.3L Engine and Engine Block Heater System Block Heater Replacement

  Associated Products (41)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Explorer2024 Ford Maverick2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Ranger2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Escape2022 Ford Explorer2022 Ford Maverick2022 Ford Ranger2022 Lincoln Corsair2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Escape+ 21 more
  Associated Documents

  • DownloadMC-11033577-0001.pdf↗
• April 29, 2026•Document ID: 11031792

  Other
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  25H05 S1

  Date Added:

  April 30, 2026

  Manufacturer:

  FORD

  Summary

  Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

  Associated Products (40)

  2020 Ford F-1502020 Ford Fusion2020 Ford Mustang2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fusion2019 Ford Mustang2019 Lincoln MKX2019 Lincoln Navigator2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford Focus2018 Ford Mustang2017 Ford Escape+ 20 more
  Associated Documents

  • DownloadMC-11031792-0001.pdf↗
• March 25, 2026•Document ID: 11030282

  Other
  BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION; UNKNOWN OR OTHER; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

  Mfr Comm. #:

  25N17

  Date Added:

  March 27, 2026

  Manufacturer:

  FORD

  Summary

  Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

  Associated Products (143)

  2025 Ford Bronco2025 Ford Transit2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford Edge2024 Ford Explorer2024 Ford Transit2024 Lincoln Aviator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-2502023 Ford E-3502023 Ford Edge2023 Ford Explorer2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2022 Ford Bronco+ 123 more
  Associated Documents

  • DownloadMC-11030282-0001.pdf↗
• March 4, 2026•Document ID: 11030920

  Other
  POWER TRAIN; ENGINE

  Mfr Comm. #:

  25E05

  Date Added:

  April 7, 2026

  Manufacturer:

  FORD

  Summary

  Certain 2015 - 2018 Model Year Focus Vehicles with 1.0L Engine Canister Purge Valve (CPV) Replacement (if required) and Powertrain Control Module (PCM) Reprogramming Submitting Owner Letter

  Associated Products (4)

  2018 Ford Focus2017 Ford Focus2016 Ford Focus2015 Ford Focus
  Associated Documents

  • DownloadMC-11030920-0001.pdf↗
• February 24, 2026•Document ID: 11029052

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 54601

  Date Added:

  February 27, 2026

  Manufacturer:

  FORD

  Summary

  Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

  Associated Products (387)

  2026 Ford Bronco2026 Ford Bronco Sport2026 Ford Escape2026 Ford Expedition2026 Ford Explorer2026 Ford F-1502026 Ford F-2502026 Ford F-3502026 Ford F-4502026 Ford F-5502026 Ford Maverick2026 Ford Mustang2026 Ford Ranger2025 Ford Bronco2025 Ford Bronco Sport2025 Ford Escape2025 Ford Expedition2025 Ford Explorer2025 Ford F-1502025 Ford F-250+ 367 more
  Associated Documents

  • DownloadMC-11029052-0001.pdf↗
• December 3, 2025•Document ID: 11027016

  Emissions
  POWER TRAIN; ENGINE

  Mfr Comm. #:

  25E05

  Date Added:

  January 6, 2026

  Manufacturer:

  FORD

  Summary

  Certain 2015 - 2018 Model Year Focus Vehicles with 1.0L Engine Canister Purge Valve (CPV) Replacement (if required) and Powertrain Control Module (PCM) Reprogramming

  Associated Products (4)

  2018 Ford Focus2017 Ford Focus2016 Ford Focus2015 Ford Focus
  Associated Documents

  • DownloadMC-11027016-0001.pdf↗
• November 26, 2025•Document ID: 11025837

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB 25-2570

  Date Added:

  December 1, 2025

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

  Associated Products (81)

  2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Edge2018 Ford Escape2018 Ford Expedition2018 Ford Explorer2018 Ford F-1502018 Ford F-250+ 61 more
  Associated Documents

  • DownloadMC-11025837-0001.pdf↗
• November 19, 2025•Document ID: 11026013

  Other
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  25H05

  Date Added:

  December 3, 2025

  Manufacturer:

  FORD

  Summary

  This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.

  Associated Products (41)

  2021 Ford E-3502021 Ford E-4502020 Ford F-1502020 Ford Fusion2020 Ford Mustang2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fusion2019 Ford Mustang2019 Lincoln MKX2019 Lincoln Navigator2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford Focus+ 21 more
  Associated Documents

  • DownloadMC-11026013-0001.pdf↗
• November 12, 2025•Document ID: 11025611

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  SSM 54366

  Date Added:

  November 19, 2025

  Manufacturer:

  LINCOLN

  Summary

  Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

  Associated Products (128)

  2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator2021 Lincoln Nautilus2021 Lincoln Navigator2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit+ 108 more
  Associated Documents

  • DownloadMC-11025611-0001.pdf↗
• December 4, 2024•Document ID: 11012235

  Other
  UNKNOWN OR OTHER

  Mfr Comm. #:

  24N07

  Date Added:

  January 3, 2025

  Manufacturer:

  FORD

  Summary

  Certain 2012 – 2018 Model Year Focus Vehicle Line One-Time Canister Purge Valve Replacement

  Associated Products (7)

  2018 Ford Focus2017 Ford Focus2016 Ford Focus2015 Ford Focus2014 Ford Focus2013 Ford Focus2012 Ford Focus
  Associated Documents

  • DownloadMC-11012235-0001.pdf↗
• October 10, 2024•Document ID: 11008948

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 53040

  Date Added:

  October 16, 2024

  Manufacturer:

  FORD

  Summary

  While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

  Associated Products (322)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6502024 Ford F-7502024 Ford Maverick2024 Ford Mustang2024 Ford Mustang Mach-E2024 Ford Ranger2024 Ford Transit+ 302 more
  Associated Documents

  • DownloadMC-11008948-0001.pdf↗
• May 27, 2024•Document ID: 11001174

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  TSB 24-2165

  Date Added:

  June 6, 2024

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.

  Associated Products (80)

  2019 Ford Ecosport2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Expedition2018 Ford Explorer+ 60 more
  Associated Documents

  • DownloadMC-11001174-0001.pdf↗
• April 24, 2024•Document ID: 10254138

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 52476

  Date Added:

  May 3, 2024

  Manufacturer:

  FORD

  Summary

  All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

  Associated Products (394)

  2024 Ford Edge2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Mustang2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-350+ 374 more
  Associated Documents

  • DownloadMC-10254138-0001.pdf↗
• March 6, 2024•Document ID: 10251952

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 52335

  Date Added:

  March 20, 2024

  Manufacturer:

  FORD

  Summary

  For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

  Associated Products (211)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair+ 191 more
  Associated Documents

  • DownloadMC-10251952-0001.pdf↗
• June 8, 2023•Document ID: 10240743

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SAN-Vol1 I1

  Date Added:

  August 16, 2023

  Manufacturer:

  FORD

  Summary

  The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.

  Associated Products (177)

  2024 Ford E-4502024 Ford Explorer2024 Ford F-6502024 Ford F-7502024 Ford Mustang2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-1502023 Ford E-2502023 Ford E-3502023 Ford E-4502023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-450+ 157 more
  Associated Documents

  • DownloadMC-10240743-0001.pdf↗
• April 12, 2023•Document ID: 10235323

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  21B09 S2

  Date Added:

  May 2, 2023

  Manufacturer:

  LINCOLN

  Summary

  Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programming issues encountered. o C-MAX Energi vehicles are now serviceable with new software and hardware. Labor Allowances: C-MAX labor has been updated. Parts Requirements / Ordering Information: o The C-MAX 4G Upgrade Kit is now orderable at this time with a new part number. o MKX Rear seat backrest nut claim quantity updated. Technical Information updates: o Ensure IDS level 128 or higher is used. o Toggling Valet Mode is no longer required. o C-MAX Energi instructions are now available. Owner Notification: Non-repaired vehicle owners will be mailed the week of April 17, 2023. Pickup and Delivery: Added Customer Acknowledgement Form - Review form contents with customer prior to kit ordering and obtain customer signature prior to installation for Focus BEV, C-MAX, and Fusion Energi vehicles.

  Associated Products (23)

  2020 Ford Fusion2019 Ford Fusion2018 Ford Focus2018 Ford Fusion2017 Ford C-Max2017 Ford Focus2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford C-Max2016 Ford Focus2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKX2016 Lincoln MKZ2015 Ford C-Max2015 Ford Fusion2015 Lincoln MKC+ 3 more
  Associated Documents

  • DownloadMC-10235323-0001.pdf↗
• August 3, 2022•Document ID: 10218617

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  TSB 22-2309

  Date Added:

  August 23, 2022

  Manufacturer:

  LINCOLN

  Summary

  Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Pop-up will be displayed on the center display screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, return odometer, fuel information, or vehicle location incorrect in the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.

  Associated Products (28)

  2020 Ford Fusion2019 Ford Fusion2018 Ford Focus2018 Ford Fusion2017 Ford C-Max2017 Ford Focus2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford C-Max2016 Ford Focus2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKX2016 Lincoln MKZ2015 Ford C-Max2015 Ford Focus2015 Ford Fusion+ 8 more
  Associated Documents

  • DownloadMC-10218617-0001.pdf↗
• July 29, 2022•Document ID: 10217028

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 50975

  Date Added:

  August 2, 2022

  Manufacturer:

  LINCOLN

  Summary

  Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.

  Associated Products (119)

  2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford GT2022 Ford Maverick2022 Ford Mustang2022 Ford Mustang Mach-E2022 Ford Ranger2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Bronco Sport+ 99 more
  Associated Documents

  • DownloadMC-10217028-0001.pdf↗
• June 21, 2022•Document ID: 10214758

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE; UNKNOWN OR OTHER

  Mfr Comm. #:

  TSB 22-2230

  Date Added:

  June 27, 2022

  Manufacturer:

  FORD

  Summary

  Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup will be displayed on SYNC infotainment screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, and return odometer and fuel information to the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.

  Associated Products (28)

  2020 Ford Fusion2019 Ford Fusion2018 Ford Focus2018 Ford Fusion2017 Ford C-Max2017 Ford Focus2017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2016 Ford C-Max2016 Ford Focus2016 Ford Fusion2016 Lincoln MKC2016 Lincoln MKX2016 Lincoln MKZ2015 Ford C-Max2015 Ford Focus2015 Ford Fusion+ 8 more
  Associated Documents

  • DownloadMC-10214758-0001.pdf↗