Ford F-250 Service Bulletins (2016)
124 manufacturer communications on file.
- August 18, 2026•Document ID: 11036338Service Bulletin/Repair InstructionsENGINE; POWER TRAIN; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 55098
- Date Added:
- August 25, 2026
- Manufacturer:
- FORD
SummarySome 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the exhaust gas sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics (PC/ED) Manual > Drive Cycles. This may be due to the vehicles diesel oxidation catalyst (DOC) age counter being under the 120-minute age requirement. There is an all-new "PCM Catalytic Converter Age Evaluation" application within the latest version of the Ford Diagnosis and Repair System (FDRS). Use this new FDRS application to determine the age (in minutes) of the DOC. If the age is less than 120 minutes, perform manual regenerations to increase the catalyst age counter to satisfy the monitor age requirement. If further assistance is needed, contact the technical assistance center (TAC). Note: this article only applies to the EGS monitor. Problems with other vehicle monitors not running successfully must be addressed using normal diagnostics located i
Associated Products (21)2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford F-2502016 Ford F-3502016 Ford F-4502016 Ford F-5502016 Ford Transit2015 Ford F-2502015 Ford F-3502015 Ford F-4502015 Ford F-5502015 Ford Transit2014 Ford F-2502014 Ford F-3502014 Ford F-4502014 Ford F-5502013 Ford F-2502013 Ford F-3502013 Ford F-450+ 1 moreAssociated Documents - April 20, 2026•Document ID: 11031781OtherUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 25N15 S1
- Date Added:
- April 30, 2026
- Manufacturer:
- FORD
SummaryCustomer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
Associated Products (49)2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Mustang2019 Ford Ranger2019 Ford Transit2019 Lincoln MKC2018 Ford Edge2018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford Mustang2018 Ford Transit2018 Ford Transit Connect2018 Lincoln MKC2017 Ford Edge2017 Ford Expedition2017 Ford F-250+ 29 moreAssociated Documents - March 26, 2026•Document ID: 11030810Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SSM 54690
- Date Added:
- April 6, 2026
- Manufacturer:
- FORD
SummarySome 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the Exhaust Gas Sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics (PC/ED) Manual > Drive Cycles. This may be due to the vehicles diesel oxidation catalyst (DOC) age counter being under the 120-minute requirement. Engineering is investigating this issue and working on a solution.
Associated Products (17)Associated Documents - February 24, 2026•Document ID: 11029052Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 54601
- Date Added:
- February 27, 2026
- Manufacturer:
- FORD
SummaryFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
Associated Products (387)2026 Ford Bronco2026 Ford Bronco Sport2026 Ford Escape2026 Ford Expedition2026 Ford Explorer2026 Ford F-1502026 Ford F-2502026 Ford F-3502026 Ford F-4502026 Ford F-5502026 Ford Maverick2026 Ford Mustang2026 Ford Ranger2025 Ford Bronco2025 Ford Bronco Sport2025 Ford Escape2025 Ford Expedition2025 Ford Explorer2025 Ford F-1502025 Ford F-250+ 367 moreAssociated Documents - November 26, 2025•Document ID: 11025837Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 25-2570
- Date Added:
- December 1, 2025
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.
Associated Products (81)2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Edge2018 Ford Escape2018 Ford Expedition2018 Ford Explorer2018 Ford F-1502018 Ford F-250+ 61 moreAssociated Documents - August 23, 2025•Document ID: 11022355OtherUNKNOWN OR OTHER; ENGINE
- Mfr Comm. #:
- 24L05
- Date Added:
- September 3, 2025
- Manufacturer:
- FORD
SummaryCertain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles
Associated Products (48)2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-550+ 28 moreAssociated Documents - October 10, 2024•Document ID: 11008948Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 53040
- Date Added:
- October 16, 2024
- Manufacturer:
- FORD
SummaryWhile performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
Associated Products (322)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6502024 Ford F-7502024 Ford Maverick2024 Ford Mustang2024 Ford Mustang Mach-E2024 Ford Ranger2024 Ford Transit+ 302 moreAssociated Documents - April 24, 2024•Document ID: 10254138Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 52476
- Date Added:
- May 3, 2024
- Manufacturer:
- FORD
SummaryAll accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
Associated Products (394)2024 Ford Edge2024 Ford Explorer2024 Ford F-1502024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-5502024 Ford F-6002024 Ford F-6502024 Ford F-7502024 Ford Mustang2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-350+ 374 moreAssociated Documents - February 20, 2024•Document ID: 10251453Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 22-2248
- Date Added:
- March 7, 2024
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 22-2201 to update the Service Procedure and Parts List. Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, or upper/lower oil pan. This may be due to the mating surfaces of the upper oil pan and the engine block or to a clogged crankcase vent oil separator.
Associated Products (28)2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford F-6502018 Ford F-7502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford F-6502017 Ford F-7502016 Ford F-2502016 Ford F-350+ 8 moreAssociated Documents - January 18, 2024•Document ID: 10249175Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- SSM 52188
- Date Added:
- January 24, 2024
- Manufacturer:
- FORD
Summary2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.
Associated Products (82)2024 Ford F-2502024 Ford F-3502024 Ford F-4502024 Ford F-6502024 Ford F-7502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6002023 Ford F-6502023 Ford F-7502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502021 Ford F-250+ 62 moreAssociated Documents - September 27, 2023•Document ID: 10243652Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51947
- Date Added:
- October 6, 2023
- Manufacturer:
- FORD
SummarySome 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.
Associated Products (32)2020 Ford F-1502020 Ford Mustang2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Mustang2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford Mustang2017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford Mustang+ 12 moreAssociated Documents - August 10, 2023•Document ID: 10241626Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- SSM 51854
- Date Added:
- September 4, 2023
- Manufacturer:
- FORD
SummaryVarious 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
Associated Products (54)2019 Ford E-3502019 Ford E-4502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502018 Ford E-3502018 Ford E-4502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford F-6502018 Ford F-7502017 Ford E-2502017 Ford E-3502017 Ford E-4502017 Ford F-250+ 34 moreAssociated Documents - August 8, 2023•Document ID: 10241547Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- SSM 51849
- Date Added:
- September 1, 2023
- Manufacturer:
- FORD
SummaryVarious 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
Associated Products (56)2019 Ford E-3502019 Ford E-4502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502018 Ford E-3502018 Ford E-4502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford F-6502018 Ford F-7502017 Ford E-2502017 Ford E-3502017 Ford E-4502017 Ford F-250+ 36 moreAssociated Documents - June 8, 2023•Document ID: 10237789Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- SSM 51691
- Date Added:
- June 16, 2023
- Manufacturer:
- FORD
Summary2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
Associated Products (83)2023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6002023 Ford F-6502023 Ford F-7502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502021 Ford F-6002021 Ford F-650+ 63 moreAssociated Documents - April 4, 2023•Document ID: 10235153Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SSM 51536
- Date Added:
- May 4, 2023
- Manufacturer:
- LINCOLN
SummaryFor 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
Associated Products (305)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2023 Lincoln Corsair+ 285 moreAssociated Documents - January 11, 2023•Document ID: 10230796Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51294
- Date Added:
- January 31, 2023
- Manufacturer:
- FORD
SummarySome 2016-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L engine may require the lower intake manifold to be removed for various concerns. The WSM, Section 303-01, has been updated to remove the lower intake manifold leaving the crankcase vent oil separator attached. Both parts should be removed from the engine together to avoid discarding and replacing the crankcase vent oil separator.
Associated Products (24)2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford F-6502018 Ford F-7502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford F-6502017 Ford F-7502016 Ford F-2502016 Ford F-350+ 4 moreAssociated Documents - December 13, 2022•Document ID: 10228867Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51251
- Date Added:
- January 5, 2023
- Manufacturer:
- FORD
SummarySome 2011-2022 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 ðF (65 ðC) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.
Associated Products (48)2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-550+ 28 moreAssociated Documents - September 20, 2022•Document ID: 10222191Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 22-2356
- Date Added:
- September 30, 2022
- Manufacturer:
- FORD
SummarySome 2015-2019 F-Super Duty vehicles may experience a transmission fluid leak from a cracked transmission case or transmission fluid pan. This may be due to a driveline vibration condition. For vehicles that have a concern with a cracked transmission case (Figures 1-2) or fluid pan (Figures 3-4), the rear driveline imbalance most often is the root cause of this concern. To correct the condition, follow the Service Procedure to replace the rear driveline.
Associated Products (20)2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502016 Ford F-2502016 Ford F-3502016 Ford F-4502016 Ford F-5502015 Ford F-2502015 Ford F-3502015 Ford F-4502015 Ford F-550Associated Documents - June 8, 2022•Document ID: 10214123Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 22-2223
- Date Added:
- June 13, 2022
- Manufacturer:
- FORD
SummarySome 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To correct the condition, follow the Service Procedure to replace the crankcase oil separator and to inspect the turbocharger to determine whether the turbocharger needs to be replaced.
Associated Products (24)2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford F-6502018 Ford F-7502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford F-6502017 Ford F-7502016 Ford F-2502016 Ford F-350+ 4 moreAssociated Documents - May 24, 2022•Document ID: 10212957Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50804
- Date Added:
- June 1, 2022
- Manufacturer:
- FORD
SummarySome 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
Associated Products (174)2023 Ford E-1502023 Ford E-2502023 Ford E-3502023 Ford E-4502023 Ford F-6502023 Ford F-7502022 Ford Bronco2022 Ford E-1502022 Ford E-2502022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-550+ 154 moreAssociated Documents