Jeep Compass Complaints

4,014 consumer complaints on file.

#10509128April 22, 2013
ELECTRICAL SYSTEM
THE CAR GOES OFF WHEN IT RAINS, YOU CAN START AGAIN THE CAR. I TOOK IT TO THE DEALER AND THEY NEVER FOUND A PROBLEM. IT CONTINUES TO SHUT OFF WHEN RAINS, NO ALL TIMES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508763April 19, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY FAIL TO START AND WOULD STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE WIRE FROM THE FUEL PUMP STARTED TO FAIL AND COULD HAVE IGNITED A FIRE. THE DEALER COULD NOT PROVIDE A REASON FOR THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THERE WAS NO CORROSION OR RUST ON THE PART WHEN IT WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,929 AND THE CURRENT MILEAGE WAS 83,981. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505625April 9, 2013
STRUCTURE:BODY
I RENTED A 2013 JEEP COMPASS FROM ENTERPRISE IN HOUSTON. WHILE EXITING THE VEHICLE, THE SHOE ON MY LEFT FOOT SNAGGED ON AN OBSTRUCTION ON THE LEFT SIDE OF THE FLOORBOARD. WHILE FREEING MY FOOT, I INADVERTENTLY UNLATCHED THE HOOD. I FAILED TO NOTICE THE HOOD WAS UNLATCHED UNTIL I WAS ON THE INTERSTATE AND TRAVELING 70 MPH AND NOTICED THE HOOD WAS LOOSE. THE SAFETY LATCH KEEP THE HOOD CLOSED UNTIL I WAS ABLE TO SLOW DOWN AND EXIT THE FREEWAY. MY INSPECTION OF THE HOOD LATCH RELEASE LEVER SHOWS THAT IT STANDS PROUD OF THE PLASTIC SIDE PANEL BY APPROXIMATELY 3/8". IT IS EASILY SNAGGED BY A SHOE WHILE EXITING THE VEHICLE. THE RELEASE OPERATES BY PULLING IT HORIZONTALLY TO THE REAR OF THE VEHICLE AND UNLESS YOU HEAR THE HOOD UNLATCH, THERE IS NO WARNING UNTIL YOU ARE DRIVING FAST ENOUGH TO NOTICE THE HOOD BOUNCING. A FAILURE OF THE SAFETY LATCH COULD RESULT IN THE HOOD FLYING OPEN AGAINST THE WINDSHIELD AND POSSIBLY CAUSING A WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507453April 8, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE ABNORMALLY LOST POWER AND DECELERATED TO 20 MPH. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE TMC MODULE AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504532March 26, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 JEEP COMPASS 4X4. THE CONTACT STATED THAT SHE NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 54,100. *TR...UPDATED 05/22/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501375March 5, 2013
SUSPENSION
OUR JEEP IS OUT OF DATE FOR WARRANTY, BUT UNDER 36,000 MILES. WE TOOK IT IN FOR AN OIL CHANGE AND WAS SUBSEQUENTLY TOLD THAT THE BALL JOINTS NEEDED TO BE REPLACED. THIS IS ABSURD FOR A VEHICLE OF THIS LOW MILEAGE. WE WERE TOLD THAT "JEEP" KNOWS THERE WAS A PROBLEM, AND HAS SINCE CORRECTED IT IN NEWER MODELS. THIS IS A SAFETY ISSUE...!! SO WHY ISN'T THERE A RECALL FOR IT...? WHY DO I HAVE TO CARRY THE FINANCIAL BURDEN OF A DESIGN FLAW...? I'VE READ OVER A DOZEN OTHER'S IDENTICAL COMPLAINTS, AND THAT'S ONLY FROM THOSE WHO CONTACTED NHTSA. THERE MUST BE A BETTER RESPONSE FROM JEEP. ISN'T JEEP THE ALL AMERICAN VEHICLE...? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501087March 3, 2013
STEERING, SUSPENSION
VEHICLE STARTED MAKING A THUDDING NOISE THAT CORRELATED WITH THE SPEED OF THE VEHICLE. THE FASTER I DROVE THE FASTER IT WENT. TOOK IT TO A MECHANIC AND WAS TOLD THERE WAS PLAY IN THE TIE RODS AND BALL JOINTS ON RIGHT SIDE ABOUT 1/4 ON TIE ROD AND 1/4 ON BALL JOINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499540February 21, 2013
TIRES
TL* THE CONTACT OWNS A 2012 JEEP COMPASS, EQUIPPED WITH FIRESTONE AFFINITY TOURING T4 TIRES, SIZE: P215/60/R17. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AWKWARDLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE REAR TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD ONLY ASSIST WITH THE COSTS FOR ONE TIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498234February 15, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE ON THEIR INITIAL VISIT, BUT THE SECOND TIME THE FUEL INJECTION SYSTEM WAS REPLACED. THE REMEDY FAILED TO CORRECT THE PROBLEM AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498265February 15, 2013
WHEELS, SUSPENSION, STEERING
THE VEHICLE WAS BOUGHT BRAND NEW IN 2010. WENT TO THE DEALERSHIP TO GET ONE OF THE TIRES REPLACED. THE AUTOMOTIVE MECHANICS FOUND MULTIPLE PROBLEMS IN THE CONTROL ARM AND THE BALL JOINT OF THE WHEEL. THE MECHANIC TOLD ME THAT THE PROBLEM IS VERY COMMON TO JEEP COMPASS. I JUST WANT TO FILE A COMPLAINT BECAUSE THE PROBLEM IS NOT SUPPOSE TO OCCUR UNLESS THE VEHICLE IS DRIVEN ALL THE TIME OR ALWAYS DRIVEN TO VERY FAR DESTINATIONS. IN THIS CASE, IT IS NOT. I UNDERSTAND THAT THIS TYPE OF PROBLEM MIGHT BE CAUSE BY SOMETHING ELSE, LIKE BUMPS ON THE ROAD, OR A HEAVY OBJECT HIT ON THE ROAD. I DO NOT RECALL ANY INCIDENTS WITH MY JEEP COMPASS THAT COULD CAUSE THIS PROBLEM. THE VEHICLE WAS BRAND NEW AND NOT SUPPOSE TO HAVE THAT KIND OF PROBLEM THAT COULD POTENTIALLY HARM MY FAMILY AND MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494442January 23, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE VEHICLE INDEPENDENTLY ROLLED AWAY OUT OF A RESIDENTIAL DRIVEWAY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE AWARE THAT THE CONTINUOUSLY VARIABLE TRANSMISSION THAT VEHICLE WAS EQUIPPED WITH WOULD PERIODICALLY FAIL. THE MANUFACTURER ADVISED THE CONTACT TO USE THE PARKING BRAKE IN ORDER TO TEMPORARILY REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,751 AND THE CURRENT MILEAGE WAS 2,759.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493046January 15, 2013
ENGINE, POWER TRAIN
THE FIRST INSTANCE OF THE VEHICLE SLOWING RAPIDLY WHEN LETTING UP ON THE GAS OCCURRED DURING RUSH HOUR ON A LOCAL PARKWAY. WHILE TRAVELLING WITH THE TRAFFIC, AT ABOUT 67 MPH, THE TRAFFIC AHEAD STARTED TO SLOW. RATHER THAN STEP ON THE BRAKE, I LIFTED MY FOOT FROM THE GAS PEDAL. ALMOST IMMEDIATELY THE CAR BEGAN TO QUICKLY DECELERATE. IT HAPPENED SO FAST THAT THE PERSON BEHIND ME ALMOST HIT ME. THEY PROCEDED TO GO AROUND ME AND PULLED ABRUPTLY IN FRONT OF ME AND BRAKED. HE MUST HAVE THOUGHT I DID IT INTENTIONALLY. THIS HAD BEEN HAPPENING AT SLOWER SPEEDS AND THE SERVICE PERSONNEL AT THE DEALERSHIP TOLD ME THAT I NEEDED TO DRIVE THE CAR MORE MILES AS THEY COULD NOT DUPLICATE THE PROBLEM. ONE TECH EVEN SAID THAT THIS IS THE WAY THE CVT WORKS AND I'D HAVE TO GET USED TO IT. A SIMILAR INCIDENT OCCURRED ON THE PARKWAY ABOUT A MONTH LATER. THIS TIME THE OUTCOME WASN'T AS SEVERE AS THE INITIAL OCCURRENCE. TRAFFIC WAS A LITTLE LIGHTER BUT MOVING JUST AS QUICKLY. I RETURNED TO THE DEALER FOR SERVICE AND THAT IS WHERE THE CAR IS NOW. THEY CANNOT DUPLICATE OR FIND ANY FAILURE CODES FOR THE PROBLEM. AGAIN, A NEW SERVICE ASSISTANT TOLD ME THAT THAT IS HOW THE CVT WORKS. I INFORMED HIM AS I HAD INFORMED THE OTHERS THAT I HAVE DRIVEN VEHICLES WITH THE CVT AND IT IS NOT HOW THEY WORK. HAVING BEEN A MECHANIC FOR A GOOD PART OF MY LIFE, I DARE SAY THAT I FEEL AS THOUGH I AM RISKING MINE WHEN DRIVING THIS VEHICLE AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490968January 3, 2013
SUSPENSION, WHEELS
ON JUNE 13 2011 MY COMPASS WITH ONLY 17085 MILES ON IT, HAD CRACKED A FRONT SPRING THAT HAD GRINDED A RING AROUND MY PASS SIDE TIRE. I WAS NOT AWARE OF THE PROBLEM, BUT I NOTICED SOME NOISE IN THE FRONT END SO I BROUGHT IT TO A DEALER FOR SERVICE. I WAS TOLD WHAT HAD HAPPENED AND HOW SURPRISED THE SERVICE DEPT. WAS WITH THIS INCIDENT. THEY TOLD ME THEY COULD NOT BELIEVE IT. IT TOOK A WHILE BUT AFTER SOME COMPLAINTS AND DISGUST WITH THE DEALERSHIP, BUT MORE SO WITH CHRYSLER, EVERYTHING DID GET COVERED BUY THE 2 PARTIES. NOT TO MENTION THE FACT THAT MY VEHICLE WAS AND STILL IS UNDER WARRANTY. TODAY IS JANUARY 3 2013 AND GUESS WHAT? I NOW HAVE TO CONTACT THE DEALER AND PROBABLY CHRYSLER AGAIN. MY COMPASS IS STILL UNDER WARRANTY WITH ONLY 27450 MILES AND NOW THE DRIVER SIDE FRONT SPRING IS CRACKED AND IS BEGINNING TO DO THE EXACT SAME THING TO MY OTHER TIRE AGAIN. I DON'T KNOW WHAT THE DEALER WILL SAY OR DO BUT I WILL CONTACT THEM FIRST THING IN THE MORNING, THEY ARE CLOSED AT THIS TIME. I WAS JUST WONDERING IF THIS IS A COMMON PROBLEM OR JUST A FLUKE? TO ME THIS SEEMS LIKE IT SHOULD BE A POSSIBLE DEFECT AND PUT UNDER A RECALL. IF ANYONE OF THESE TIRES WOULD HAVE BEEN WARN DOWN ENOUGH AND A TIRE WOULD HAVE BLOWN OUT, THERE COULD HAVE BEEN A VERY SERIOUS AND OR DEADLY ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490726January 2, 2013
ENGINE
TL* THE CONTACT RENTED A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE TRAVELING 75 MPH, THE VEHICLE SUDDENLY STALLED. AFTER A FEW HOURS, THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,800. THE VIN WAS NOT AVAILABLE..... UPDATED 02-20-13 *BF THE CONSUMER STATED THERE IS NO KNOWN KNOWLEDGE OF THE VEHICLE'S FOLLOW UP AFTER IT FAILED. UPDATED 02/26/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490059December 26, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FLASHED ON AND OFF AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED THE DEALER AND THE FAILURE WAS LOCATED AT THE INSTRUMENT PANEL CLUSTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V528000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM, PCM). THE FAILURE MILEAGE WAS 24,852 AND THE CURRENT MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486695December 1, 2012
STRUCTURE:BODY, WHEELS
THE VEHICLE WAS HIT ON LEFT FRONT DOOR AND FRONT QUARTER PANEL PROPELLING IT INTO A PARKING LOT OVER A CURB. THE LEFT FRONT TIRE BLEW UPON IMPACT. THE VEHICLE WAS REPAIRED BY A CHRYSLER/JEEP DEALERSHIP. AFTER THE VEHICLE WAS FIXED SEVERAL PEOPLE GOT SICK IN THE CAR OR JUST AFTER EXITING THE CAR. THIS LASTED FOR SIX THOUSAND MILES OVER THREE MONTHS PERIOD OF TIME. I PURCHASED A CARBON MONOXIDE TESTER BECAUSE HOW MANY PEOPLE GOT SICK. IT WENT OFF ON THE THIRD DAY OF IT BEING IN THE VEHICLE. ANOTHER CHRYSLER DEALERSHIP INSPECTED THE VEHICLE AND FOUND AN EXHAUST LEAK THAT WAS OVER LOOKED BY THE FIRST DEALERSHIP WHEN THEY REPAIRED THE VEHICLE AFTER THE ACCIDENT. THE INSURANCE COMPANY CAME AND RE-INSPECTED THE CAR AND PAID FOR THE OVERLOOKED EXHAUST LEAK DAMAGE. THE INSURANCE COMPANY ESTIMATOR SAID THE FRONT LEFT DOOR WAS NOT CLOSING PROPERLY AND NEEDED ADJUSTING. THE LEFT DOOR ALONG WITH BOTH UPPER AND LOWER HINGES WERE REPLACED RIGHT AFTER THE ACCIDENT. THE FIRST DEALERSHIP THAT ORIGINALLY REPAIRED THE CAR AFTER THE ACCIDENT THEN INSPECTED THE VEHICLE AND FOUND THE DOOR NEEDED MORE THAN ADJUSTING. THEY HAD TO REPLACE THE DRIVER LOWER HINGE AS THEY SAID IT WAS A "DEFECTIVE". THEY SAID IT WAS COVERED UNDER THE "WARRANTY". THE DOOR WAS MAKING POPPING SOUNDS. THE WHOLE DOOR WOULD DROP DOWN UPON OPENING IT. THE DEFECTIVE HINGE TWEAKED THE DOOR SO THAT AT THE BOTTOM OF THE DOOR THERE WAS A GAP. THE RUBBER WEATHER SEAL ALSO CAME LOOSE AS WELL AFTER THE ACCIDENT. THE WEATHER STRIP CLIPS WOULD NOT HOLD IT AROUND THE DOOR PROPERLY. AT THE TOP OF THE DOOR WITH THE DEFECTIVE HINGE IT LOOKED AS THOUGH IT WAS CLOSED. THE BOTTOM OF THE DOOR WAS NOT CLOSED ALL THE WAY. I BELIEVE THIS GAP AT THE BOTTOM OF THE DOOR WAS THE ENTRY POINT FOR THE CARBON MONOXIDE TO ENTER THE VEHICLE CAUSING MULTIPLE PERSONS TO BECOME ILL THAT WERE NOT IN THE VEHICLE WHEN THE ACCIDENT TOOK PLACE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10486036November 26, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO COME TO A COMPLETE STOP UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED CONTINUOUSLY WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THREE DIFFERENT AUTHORIZED DEALERS WHO STATED THE FRONT BRAKE PADS AND ROTORS WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485803November 22, 2012
ENGINE, STEERING, VEHICLE SPEED CONTROL
I LEFT WORK FROM DOWNTOWN PITTSBURGH AT 4:15 PM, AND WHILE CROSSING OUTBOUND ON THE VETRANS BRIDGE, MY JEEP TURNED ITSELF OFF. THE STEERING BECAME EXTREMELY TOUGH, AND I WAS BARELY ABLE TO GET TO THE SIDE OF THE ROAD. I TURNED OFF THE JEEP, TURNED IT BACK ON, AND THANKFULLY IT STARTED AGAIN. IF TRAFFIC WAS MOVING FASTER, LIKE IT USUALLY DOES, I WOULD HAVE CAUSED A WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484950November 16, 2012
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2008 JEEP CAMPUS FWD. THE CONTACT STATED THAT THERE WAS AN ABNORMAL METAL NOISE HEARD FROM THE FRONT END OF THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR A STATE INSPECTION WHEN THE CONTACT WAS ADVISED THAT THE FRONT DRIVER'S SIDE LOWER BALL JOINT AND TIE ROD FAILED DUE TO DEFECTIVE MATERIAL. THE DRIVER'S SIDE LOWER BALL JOINT AND TIE ROD WAS REPLACED. THE CONTACT STATED THAT ONCE YEAR PRIOR TO THE RECENT FAILURE, THE FRONT PASSENGER'S SIDE LOWER BALL JOINT FAILED AND WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 44,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483778November 8, 2012
ENGINE AND ENGINE COOLING, STRUCTURE:BODY
THE EXHAUST HANGER ALLOWED THE EXHAUST TO SHIFT UP INTO THE BUMPER CAUSING THE REAR BUMPER TO MELT/BURN. MY FAMILY'S LIVES WERE PUT IN DANGER AND MY BUMPER WAS RUINED BECAUSE OF THIS ENGINEERING DEFECT. [XXX], CEO OF TOWN & COUNTRY DEALERSHIPS IN OREGON SENT AN EMAIL TO WARN HIS CUSTOMERS OF THIS PROBLEM STATING THE FOLLOWING: "DEAR PATRIOT AND COMPASS OWNERS, .... SOMETHING OF CONCERN THAT WE FEEL WE SHOULD SHARE WITH YOU. THE ISSUE HAS TO DEAL WITH THE EXHAUST PIPE ON (NON LIMITED) MODELS. IN PARTICULAR THOSE MODELS THAT DO NOT HAVE CHROME TIP EXTENSION ON THE END OF THE EXHAUST PIPE. WE HAVE NOTICED ON CERTAIN VEHICLES, THAT IF BY CHANCE YOU SHOULD RUN OVER AN OBJECT, OR IF SOMETHING HITS THE PIPE OR MUFFLER, IT CAN CAUSE THE PIPE TO SHIFT UPWARD. IT POTENTIALLY MAY LOCK AND POSITION ITSELF APPROXIMATELY 2 INCHES HIGHER THAN IT NORMALLY SHOULD. THIS MAY CAUSE THE EXHAUST TO HIT THE BACK OF THE PLASTIC BUMPER COVER AND CAUSE IT TO GET EXTREMELY HOT. IT MAY CAUSE THE BUMPER TO POTENTIALLY MELT AND BURN. THERE HAVE ONLY BEEN A HANDFUL OF CASES NATIONWIDE; I BELIEVE LESS THAN 3 FROM WHAT I HAVE BEEN TOLD ... PLEASE NOTE THAT THE MANUFACTURER HAS NOT COME UP WITH AN OFFICIAL FIX... [XXX] AT THIS TIME CHRYSLER REFUSES TO ISSUE A RECALL OR WARN CONSUMERS, CLEARLY PLACING THOSE JEEP OWNERS LIVES IN DANGER. CHRYSLER WILL NOT TAKE ACTION TO FIX THE FIRE HAZARD VEHICLES THEY ARE SELLING UNLESS THE GOVERNMENT MAKES THEM. VIDEOS ARE AVAILABLE ON YOUTUBE BY SEARCHING "JEEP COMPASS BUMPER MELTING" AND "JEEP PATRIOT BUMPER MELTING." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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