Jeep Compass Complaints

4,014 consumer complaints on file.

#10221442March 17, 2008
SEAT BELTS:REAR/OTHER
CHILD IN THE BACK SEAT IN A CAR SEAT THAT WAS HELD WITH SAFETY SEAT BELT. HE IS 3, ABOUT 30 POUNDS. HE UNLATCHED THE SEAT BELT BUT HAD PUT IT AROUND HIMSELF WHERE HE STILL LOOKED INTACT. WHEN WE STOPPED AND WENT TO GET HIM OUT, HE WAS UNABLE TO GET OUT AS THE SEAT BELT WAS RETRACTING AND GETTING SO TIGHT AROUND HIM HE WAS GETTING SQUEEZED IN HALF. WE TRIED TO PULL THE SEAT BELT TO RELEASE IT BUT IT WOULDN'T RELEASE. WE HAD TO CUT THE SEAT BELT. HE IS FINE NOW BUT COULD HAVE BEEN DISASTROUS. I AM CONCERNED ABOUT THIS. HE IS SCARED OF THE SEAT BELT NOW WHICH COULD BE A GOOD THING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10219559February 28, 2008
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
MY NEW JEEP COMPASS HAS A $120 OPTIONAL FULL SIZE SPARE. THE CAR HAS 18" TIRES ON THE GROUND. THE SPARE IS A 17" TIRE. A COUPLE OF WEEKS AGO I HAD A FLAT WHEN I CAME OUT OF WORK AT 10:30PM IN SNOW\ICE STORM AND HAD AAA COME AND CHANGE IT. DUE TO POOR ROAD CONDITIONS I HAD TO HAVE THE 4WD ENGAGED ALL THE WAY HOME[33MILES]. THE ESP SYSTEM CONTINUALLY APPLIES THE BRAKE ON THE SMALLER TIRE SINCE THE SYSTEM SENSES IT IS SPINNING FASTER. I THINK THIS IS HAZARDOUS TO VEHICLE CONTROL ON SLIPPERY ROAD CONDITIONS. I BELIEVE THIS VEHICLE SHOULD BE EQUIPPED WITH AN 18" SPARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216540January 30, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 65 MPH IN SIXTH GEAR WITH OVERDRIVE ACTIVATED, HE WAS UNABLE TO DOWNSHIFT. AS A RESULT, HE CRASHED INTO A DITCH. IN ADDITION, THE GEAR SHIFT LEVER SHIFTED INTO SIXTH GEAR WITHOUT WARNING. AS OF JANUARY 30, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 2,200. UPDATED 3/5/08 *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10216128January 23, 2008
VISIBILITY:GLASS, SIDE/REAR
2007 JEEP COMPASS FRONT PASSENGER DOOR WINDOW SHATTERED WHILE DRIVING ON THE HIGHWAY. *KB OHIO TRAFFIC CRASH REPORT # 10-90-0963. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212132December 17, 2007
FUEL SYSTEM, GASOLINE
ON SEPTEMBER 20 2007, I WAS DRIVING TO WORK, I WHEN I CAME TO A STOP, THE ENGINE STALLED. THE CHECK OIL AND CHECK ENGINE LIGHT CAME ON. ALSO, I DID NOT HAVE THE A\C ON. I RESTARTED THE ENGINE WITH NO PROBLEM. AND WHILE I MADE A FULL STOP FEW TIMES, I NOTICED THAT THE RPM WAS DROPPING LITTLE BY LITTLE. I CALLED JEEP TO SCHEDULE AN APPOINTMENT, I WENT ON SEPTEMPER 24,2007 TO THE DEALER TO HAVE MY CAR CHECK. I EXPLAINED EVERYTHING. WHEN I WENT TO PICK UP MY CAR, THE DEALER SAID THAT THEY COULD NOT FIND ANYTHING WRONG. THE ONLY THING THAT THEY MENTIONED WAS THAT THE COMPUTER OF THE CAR NEEDED TO BE UPDATED. AFTER I TOOK MY CAR, I HAVE NOTICED THAT THE RPM OF THE CAR DROPS AND THE ENGINE SEEMS THAT IT WANTS TO START AND THEN IT GOES BACK TO NORMAL. IT IS A VERY STRANGE BEHAVIOR BECAUSE IT WAS NOT DOING THAT BEFORE. I TRIED TO USE A DIFFERENT GAS BRAND FEW TIMES, BUT THE PROBLEM CONTINUE TO OCCUR. IT IS NOT VERY OFTEN, BUT RECENTLY IT IS DOING THAT A LITTLE MORE OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200174August 20, 2007
POWER TRAIN:CLUTCH ASSEMBLY
TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD SHUT OFF WHILE IDLING AND WITH THE CLUTCH IN GEAR. ON AUGUST 19, 2007, WHILE DRIVING 5 MPH, THE VEHICLE SHUT OFF. SHE ALSO STATED THAT WHEN THE VEHICLE WAS IN REVERSE AND THE CLUTCH WAS DOWN, THE VEHICLE FORCED ITSELF TO DRIVE BACKWARDS. AFTERWARDS, THE CLUTCH STOPPED WORKING COMPLETELY. THE DEALER TOWED THE VEHICLE TO THE DEALER AND THEY STATED THAT THE SLAVE CYLINDER SNAPPED. THE CURRENT AND FAILURE MILEAGES WERE 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199863August 16, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT'S VEHICLE HAS BEEN IN THE SHOP FOUR TIMES FOR THE SAME FAILURE. THE FAILURE BEGAN EVER SINCE THE VEHICLE WAS PURCHASED. WHILE DRIVING 35 MPH, THE ENGINE RPM'S INCREASED TO 6,000 AND THEN THE VEHICLE SHUT OFF. SHE RESTARTED THE VEHICLE AND DROVE TO THE REPAIR SHOP. THE MECHANIC COULD NOT FIND ANY FAILURE WITH THE VEHICLE. THE CONTACT AND TWO MECHANICS TEST DROVE THE VEHICLE AND THE ENGINE INCREASED TO 6,000 RPM'S AGAIN. THE MECHANICS DOWNLOADED AND REBOOTED THE ELECTRICAL SYSTEM, HOWEVER, THE FAILURE RECURRED. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE IGNITION SWITCH. THE FAILURE HAS RECURRED ONE WEEK AGO. SHE CALLED DAIMLER CHRYSLER AND THEY INFORMED HER TO TAKE THE VEHICLE TO ANOTHER DEALER. THE CONTACT IS AFRAID TO DRIVE THE VEHICLE, THEREFORE IT WAS TOWED AND CURRENTLY REMAINS AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 10,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197112July 21, 2007
AIR BAGS:SIDE/WINDOW
I HAVE A 2207 JEEP COMPASS. MY 16 YEAR OLD DAUGHTER WAS DRIVING DOWN THE ROAD AT A SPEED OF 40 MILES PER HOUR AND THE AIR CURTAINS ON BOTH SIDE OF THE VEHICLES DEPLOYED ON THEIR OWN. THE CAR STALLED IMMEDIATELY IN THE ROAD. WE TOOK THE JEEP FOR REPAIR AND IT WAS KEPT AT THE DEALERSHIP FOR 29 DAYS. THEY HAVE RELEASED THE JEEP BACK TO ME, BUT THE JEEP COMPANY DOES NOT HAVE AN EXPLANATION AS TO WHEY IT HAPPENED. THEY ALSO CANNOT TELL ME THAT IT WILL NOT HAPPEN AGAIN. THIS IS MY SIXTEEN YEAR OLD DAUGHTERS CAR. IF SHE HAD BEEN ON THE INTERSTATE AND THIS HAPPENED SHE WOULD HAVE BEEN RUN OVER BY TRAFFIC AND KILLED. THIS CAR IS NOT SAFE AND I CAN'T BELIEVE THAT JEEP WOULD WANT CONSUMERS TO DRIVE A CAR THAT COULD KILL YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195463July 6, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE SPEEDOMETER WENT TO ZERO. THE CONTACT WAS UNABLE TO ACCELERATE OVER 30 MPH. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 5,500 AND FAILURE MILEAGE WAS 2,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194497June 20, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP COMPASS FWD. ON JUNE 19, 2007, AFTER COMING TO A STOP, THE CONTACT ACCELERATED AND THE VEHICLE STALLED. THE CHECK OIL LIGHT ILLUMINATED. SHE WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE. SHE WENT TO THE DEALER TO HAVE THE VEHICLE CHECKED, BUT THEY STATED THAT THE VEHICLE WAS FINE. THE VEHICLE'S COMPUTER LOST ITS PROGRAMMING WHEN SHE STOPPED TO PUT GAS IN THE VEHICLE. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED, AS IF THE AIR BAG WAS NOT WORKING. THE MECHANIC ADVISED HER NOT TO PUT HER PURSE ON THE SEAT BECAUSE IT MAY CAUSE THE AIR BAG SENSOR TO DEPROGRAM ITSELF. THE CURRENT MILEAGE IS 17,200 AND FAILURE MILEAGE WAS 17,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191632May 24, 2007
VISIBILITY:WINDSHIELD
WINDSHIELD JUST CRACKED ONE DAY WHILE I WAS DRIVING TO WORK ON MY 2007 JEEP COMPASS. NOW IT HAS CRACKED SOME MORE AND A SURVEY SAID THAT THE WINDSHIELD WILL CRACK UNDER CERTAIN TYPES OF WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190783May 15, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHEN SHE DEPRESSED THE BRAKES, THE VEHICLE BEGAN TO SHAKE. SHE STATED THAT THIS HAS ONLY HAPPENED ONCE WHEN ATTEMPTING TO DECELERATE. THE CONTACT RECEIVED SAFETY RECALL NOTICE # 06V403000 (ELECTRICAL SYSTEM:IGNITION:SWITCH). THE ENGINE SIZE WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185810March 7, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, VISIBILITY:REARVIEW MIRRORS/DEVICES
JEEP CUSTOMER HAS SEVERAL CONCERNS ABOUT MIRRORS **CC THE CONSUMER WAS UNABLE TO SEE OUT OF THE REAR VIEW MIRROR, BECAUSE THE REAR HEAD REST OBSTRUCTED HER VIEW. THE CONSUMER STATED THE VEHICLE WAS SIDE SWIPED BECAUSE SHE WAS UNABLE TO SEE OUT OF THE REAR VIEW MIRROR. THE CONSUMER HAD A PREVIOUS PROBLEM WITH THE ABS CONTROL MODULE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182388February 12, 2007
VISIBILITY:GLASS, SIDE/REAR
ON THE MORNING OF 02/10/2007 I WAS WAITING IN A LINE OF VEHICLES AT A LOCAL CAR WASH. I HAD NOT ENTERED OR USED THE CAR WASH TO THAT POINT. SUDDENLY, MY REAR WINDOW LITERALLY EXPLODED INTO THOUSANDS OF SMALL PIECES. I CHECKED THE BACK OF MY CAR AND THE PAVEMENT IN THE BACK OF CAR FOR EVIDENCE OF SOMETHING THAT MAY HAVE BEEN THROWN AT MY CAR AND FOUND NOTHING. I BELIEVE THAT THE GLASS WAS DEFECTIVE AND WAS AFFECTED BY THE COLD WEATHER. ANYWAYS HAD MY CHILDREN BEEN IN THE BACK SEAT, THERE IS A POSSIBILITY THAT THE BROKEN GLASS COULD HAVE STRUCK THEM IN THE BACK OF THEIR HEADS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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