Jeep Compass Complaints

4,014 consumer complaints on file.

#10526314July 23, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE) IN JUNE 2012. THE CONTACT STATED THAT SHE CONTACTED THE DEALER TO SET UP AN APPOINTMENT BUT THE DEALER STATED THAT THEY WERE ONLY REPAIRING ONE VEHICLE PER WEEK. THE CONTACT STATED THAT THERE SHOULD HAVE BEEN MORE THAN ONE VEHICLE BEING REPAIRED A WEEK. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525888July 20, 2013
STEERING
MY JEEP IS UNSAFE HAS MULTIPLE ISSUES ACCORDING TO JEEP AND AFTER REVIEWING ONLINE SEEMS THIS MAKE AND MODEL HAS MAJOR PROBLEMS THAT CHRYSLER JEEP IS IGNORING THE SOON AS MY WARRANTY WAS EXPIRED THEY TOLD ME CAR SHOULD NOT BE ON THE ROAD AND WANTED ME TO PAY OVER $1000 OR MORE TO REPAIR TOLD THEM AM IN FINANCIAL DISTRESS AND COULD NOT AFFORD THIS THEN THEY TOLD ME SOMETHING WITH TIRE WAS LOOSE AND THIS WOULD COST ADDITIONAL ISSUES I JUST FIND THIS STRANGE THAT JEEP IS ONLY 2008 AND THEIR TELLING ME AM DRIVING A DANGEROUS CAR. THEY HAVE THREATENED ME WITH THIS SINCE LAST YEAR AND CAUSING ME ANXIETY. PLEASE INVESTIGATE FOR MYSELF AND THE SAFETY OF OTHERS. THANK YOU. CONTACTED JEEP CORPORATE WITH NO REPLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525728July 19, 2013
ELECTRICAL SYSTEM
I WAS LOADING MY TEN MONTH OLD SON INTO THE BACK PASSENGER SIDE SEAT ON A HOT DAY. THE CAR HAD BEEN PARKED IN THE SUN AND IT WAS 90 DEGREES OUTSIDE. I PUSHED THE REMOTE START ON MY KEY FOB TO GET THE CAR COOLING OFF WHILE I FINISHED FASTENING MY SON'S HARNESS AND TOSSED THE KEYS ONTO THE PASSENGER SEAT TO FREE MY HANDS. THE CAR DID NOT START BECAUSE I HAD THE DOOR OPEN, HOWEVER THE DOORS DID ALL LOCK. I REALIZED THE DOORS WERE ALL LOCKED WHEN I WENT TO OPEN THE DRIVER SIDE DOOR. IMMEDIATELY I RAN BACK INSIDE AND HAD MY MOM CALL 911 WHILE I SPRAYED COLD WATER ON THE CAR WITH A HOSE. EMERGENCY VEHICLES SHOWED UP AND HAD TO BREAK THE DRIVER SIDE WINDOW IN ORDER TO GET MY SON OUT OF THE CAR. IF THE CAR IS INTUITIVE ENOUGH NOT TO START THE ENGINE WITH A DOOR OPEN IT SHOULD KNOW NOT TO LOCK ALL THE DOORS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524132July 10, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 6,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521172June 22, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I HEARD SOME NOISE COMING FROM THE FRONT PASSENGER SIDE OF MY CAR AT LOW SPEEDS. I TOOK THE CAR TO THE MECHANIC WHO DISCOVERED A GIANT CRACK IN THE A-FRAME, APPARENTLY DUE TO CORROSION. IT LOOKS LIKE THE METAL JUST RUSTED ALL THE WAY THROUGH. THIS FRAME HOLDS THE SUSPENSION TOGETHER, SO THE WHEEL COULD FALL OFF NOW THAT THE FRAME IS CRACKED. THIS COULD BE EXTREMELY DANGEROUS IF IT HAPPENS AT HIGH SPEEDS. THIS IS OBVIOUSLY A DEFECTIVE PART THAT SHOULD NOT BE FAILING AT 68,000 MILES OF A WELL-MAINTAINED CAR. THE REALLY BAD PART IS THAT THE PART PROBABLY ISN'T COVERED BY WARRANTY. THIS IS A MAJOR SAFETY ISSUE AND THE PART SHOULD BE RECALLED AND REPAIRED BY JEEP. I SHOULD NOT HAVE TO PAY FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520827June 20, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 35 MPH. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED SEVERAL MONTHS PRIOR TO THE FAILURE AND THE MANUFACTURER ADVISED THAT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE CURRENT FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520075June 17, 2013
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED DURING A ROUTINE OIL CHANGE, HE WAS TOLD THAT THE SUB FRAME WAS DAMAGED BY RUST. THE CONTACT STATED THE MECHANIC WAS ABLE TO PUT HIS FINGER THROUGH THE SUB FRAME DUE TO THE SEVERITY OF THE RUST. THE MECHANIC STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 89,300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519761June 14, 2013
SUSPENSION
VEHICLE BEGAN MAKING A NOISE IN THE FRONT AT LOW SPEED, WHEN BACKING AT LOW SPEED AND SLIGHT FRONT VIBRATION AT NORMAL DRIVING SPEED. VEHICLE HAS BEEN MAINTAINED AT MANUFACTURER'S RECOMMENDATIONS AND DRIVEN AT NORMALLY EXPECTED CONDITIONS, NEVER INVOLVED IN ACCIDENT OR MISHAP CAUSING PROBLEMS WITH FAILED PARTS SUCH AS BEING DRIVEN INTO A DITCH, ETC. TIRES WERE REPLACED AT AROUND 45,000 MILES. INSPECTION AT DEALER SHOWED BOTH LOWER BALL JOINTS FAILED INSPECTION AND THE TIRES WERE "ABNORMALLY WORN" AT LESS THAN 20,000 MILES OF USAGE. MECHANIC AND SERVICE MANAGER EXPLAINED THAT VEHICLE WAS TOO DANGEROUS TO DRIVE SINCE THERE WAS A RISK OF THE FRONT WHEELS SHEARING OR BREAKING OFF DUE TO THE CONDITION OF THE BALL JOINTS.I HAD THE REPAIR COMPLETED IMMEDIATELY AT A COST OF $833.01. WHEN RESEARCHING AUTO PARTS ONLINE I HAVE FOUND THAT REPLACEMENT PARTS ARE AVAILABLE AS OEM AT AROUND THE COST THE DEALER CHARGED ME OR A "PROBLEM FIXER" PART WAS AVAILABLE FOR AN ADDITIONAL COST. THIS PROBLEM FIXER PART WAS A GREASABLE BALL JOINT AND THE OEM AS WELL AS THE FACTORY ORIGINAL PARTS ARE NOT GREASABLE. IT SEEMS THAT THE PART MANUFACTURERS IF NOT THE AUTOMAKER IS WELL AWARE THAT A NON-GREASABLE BALL JOINT IS A BUILT IN DEFECT AS WELL AS A SAFETY HAZARD. THE VEHICLE DID NOT SEEM TO HAVE A HANDLING OR DRIVING ISSUE, ONLY AN ANNOYING AND OCCASIONAL NOISE AND SLIGHT VIBRATION AND AT LESS THAN 55,000 GENTLY DRIVEN AND CAREFUL MILES IT WAS NEVER THOUGHT THAT THERE COULD HAVE BEEN ANY POTENTIAL SAFETY HAZARD WITH THIS VEHICLE. I DO NOT BELIEVE THAT SUCH A VITAL PART SHOULD FAIL SO RELATIVELY EARLY WITHOUT ABUSE OR INCIDENT TO CAUSE IT TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519613June 13, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS MADE AWARE OF THE NOTICE AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COULD NOT PROVIDE A DATE OF AVAILABILITY FOR THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 12,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515148June 5, 2013
SUSPENSION, POWER TRAIN, STEERING
AS I WROTE IN PREVIOUS COMMENTS, I HAVE SPENT OVER $11,000 OVER THIS PERIOD OF TIME. I HAVE REPLACED THE WHEEL HUBS, TIE ROD ENDS, THE FRONT SUSPENSION AND ALL RODS CONCERNING THE REAR. I HAVE REPLACED THE TRANSMISSION AT 98,000 MILES COSTING ME $3200. THE TRANSMISSION COULD NOT BE REPAIRED, THE WHOLE TRANSMISSION HAD TO BE REPLACED. AND YES I HAVE 158,000 MILES, BUT IF YOU COMPARE $11,000 JUST ON REPAIRS TO THIS PILE OF CRAP. I HAVE COMPLAINED BEFORE, AND NOTHING HAPPENS. AS I WAS TOLD THERE WERE 14,000 COMPLAINTS JUST WHAT I HAVE COMPLAINED ABOUT AND STILL NO RECALLS. I HAVE ASKED IF THEY COULD JUST LOOK INTO WHY JEEP COMPASS OWNERS ARE GOING THROUGH TIE ROD ENDS, WHEEL HUBS, SUSPENSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515338June 5, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE ERRONEOUSLY SHIFTED FROM PARK AND ROLLED AWAY. THE CONTACT WAS ABLE TO PRESS THE BRAKE AND SHIFT INTO PARK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514911June 3, 2013
ENGINE, SUSPENSION, SERVICE BRAKES
WHEN THE CAR PULLS UP TO A STOP LIGHT THE ENTIRE VEHICLE SHAKES, AND THE IDLE DROPS. IT DROPS FROM AN NORMAL IDLE 500-600 TO BELOW 500. THEN SHAKES LIKE A TRACTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514120May 29, 2013
WHEELS, SUSPENSION, STEERING
THE CAR BEGAN PULLING IN THE FRONT RIGHT TIRE INTERMITTENTLY. I WAS A HALF MILE FROM HOME, SO I TURNED AROUND TO GO BACK HOME. AS I DROVE INTO THE DRIVEWAY, THE FRONT RIGHT TIRE AND ENTIRE FRONT RIGHT SUSPENSION COMPLETELY FELL DOWN (ALMOST COMPLETELY OFF) AND THE TIRE WAS PUSHED SIDEWAYS AND INTO THE FRAME OF THE WHEEL WELL ON THE CAR. THE CAR CAME TO AN IMMEDIATE AND ABRUPT HALT. HAD I BEEN DRIVING ON THE ROAD WHEN THIS OCCURRED, MY CAR WOULD HAVE FLIPPED AND I WOULD HAVE CRASHED AND COULD HAVE BEEN KILLED! THIS IS A HUGE SAFETY PROBLEM AND DEFECT THAT I BELIEVE SHOULD BE PART OF A RECALL. I HAVE READ MANY REPORTS OF PROBLEMS WITH THIS MODEL/YEAR CONCERNING THE WHEEL BEARINGS, LOWER CONTROL ARMS, AND TIE RODS. I HAVE GREAT CONCERN DRIVING THIS VEHICLE IN THE FUTURE AFTER IT IS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513907May 28, 2013
ELECTRICAL SYSTEM, ENGINE
AS I WAS DRIVING DOWN THE STREET TO THE GAS STATION, I HAD ABOUT HALF A TANK LEFT, THE CHECK BATTERY LIGHT WOULD COME ON AND MY CAR WOULD STALL OUT AS I WAS DRIVING. I AM AFRAID TO DRIVE MY CAR NOW BECAUSE THIS HAPPENED MULTIPLE TIMES IN JANUARY WHEN THE WEATHER WAS COLD AND IT HAD JUST RAINED, AND NOW IT IS HAPPENING AGAIN IN WARM, SUNNY WEATHER. I WAS LUCKY TO NOT GET IN AN ACCIDENT BECAUSE OTHER CARS WERE RIGHT BEHIND ME AS I WAS DRIVING. I WOULD TURN MY CAR OFF, TURN IT BACK ON AND IT WOULD START, AND THEN IT WOULD JUST SHUT DOWN AGAIN AFTER A FEW HUNDRED FEET. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY CAN'T FIX ANYTHING UNLESS WE CAN REPLICATE THE PROBLEM, BUT THEY COULDN'T. I DON'T WANT THIS TO HAPPEN TO ME AS I'M ON A HIGHWAY WHICH COULD CAUSE SERIOUS INJURY, SO I AM SCARED TO DRIVE MY CAR, WHICH I SHOULDN'T BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512741May 19, 2013
STRUCTURE:BODY:HOOD
PURCHASED A NEW 2014 JEEP COMPASS, AND 2 DAYS AFTER PURCHASING ON MY WAY HOME I SET CRUISE CONTROL AND LET MY FOOT OFF THE PEDAL. WHEN I MOVED MY LEFT FOOT CLOSER TO MY SEAT, MY SHOE TRIGGERED THE HOOD RELEASE LATCH. THE HOOD POPPED UP A FEW INCHES, AND IF THE UNDER HOOD SAFETY WASN'T THERE THE HOOD COULD HAVE OPENED COMPLETELY. SAME THING HAPPENED 4-5 DAYS LATER, WHILE DRIVING DOWN THE INTERSTATE. THE WAY THE LATCH PROTRUDES NEAR THE PEDALS IS THE CAUSE FOR THE MULTIPLE TIMES I'VE ACCIDENTALLY TRIGGERED THE HOOD RELEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512363May 16, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, SHE CRASHED INTO SEVERAL TREES BEFORE ROLLING OVER. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNABLE TO RECALL THE EXACT DETAILS OF THE CRASH. THE FRONT, DRIVER SIDE, PASSENGER SIDE, AND TOP OF THE VEHICLE WERE STRUCK. THE CONTACT SUSTAINED A CONCUSSION. THE VEHICLE WAS TOWED AND WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10512248May 15, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE FUEL GAUGE WAS PROVIDING INACCURATE FUEL LEVEL READINGS. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING AS THE CONTACT WAS DRIVING 70 MPH. THE CONTACT ADDED FUEL TO VEHICLE AND WAS ABLE TO RESTART THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,950 AND THE CURRENT MILEAGE WAS 12,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511939May 14, 2013
VISIBILITY/WIPER
WINDSHIELD WIPERS GO OFF FOR NO APPARENT REASON. SOMETIMES WHEN I TURN RIGHT, SOMETIMES WHEN I TURN LEFT, SOMETIMES JUST WHEN I"M GOING STRAIGHT. THEY GO OFF MOSTLY ONCE, SOMETIMES 2 TO 4 TIMES. IT HAPPENS MORE IN WARMER WEATHER. IN WINTER THEY GO OF RANDOMLY EVERY 20 TO 400 MILES. NOW THAT ITS WARM THEY GO OFF RANDOMLY EVERY 1 TO 10 MILES (EVEN MULTIPLE TIMES). BEEN TO THE DEALER TWICE AND I'M BRINGING IT BACK FOR A THIRD TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510029April 30, 2013
STEERING:LINKAGES:TIE ROD ASSEMBLY
IN 2008 WE PURCHASED THE 2007 JEEP COMPASS BRAND NEW. AT THE TIME IT HAD A LITTLE OVER 100 MILES ON IT. IN 2009 IT FAILED INSPECTION DUE TO WORN TIE-ROD ENDS WHICH WERE COVERED UNDER WARRANTY. AT THAT TIME WE HAD APPROX 35,000 MILES ON IT. IN 2013 AT APPROX 98,000 MILES THE TIE RODS ARE WORN AGAIN, THUS WE FAILED ANOTHER INSPECTION. SINCE OWNING THE 2007 JEEP COMPASS WE HAVE GONE THROUGH 3 SETS OF TIRES, NEEDED NEW BALL JOINTS AND NOW FRONT STRUTS ALSO NEED REPLACEMENT. NOT SURE IF THERE IS A DEFECT IN THE FRONT OF THE VEHICLE WHICH IS CAUSING THESE PARTS TO WEAR OUT QUICKER THEN NORMAL. WHEN I SPOKE WITH THE DEALERSHIP ON THESE LAST SET OF TIE RODS HE TOLD ME ITS BECAUSE OF THE ROADS ARE BAD. I DON'T BELIEVE THAT AS I'VE OWNED 5 VEHICLES IN MY LIFE TIME AND ONLY HAD TO REPLACE THE TIE RODS ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510069April 30, 2013
SUSPENSION:FRONT, SUSPENSION:REAR, TIRES
2007 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO DISSATISFACTION WITH VEHICLE. *SMD THE CONSUMER STATED THE BALL JOINTS NEEDED TO BE REPLACED ON THE VEHICLE AT 39,106. AT 43,060, THE REAR BALL JOINTS NEEDED TO BE REPLACED. NOW, WITH 48,000 MILES ON THE VEHICLE, THE FRONT AND REAR BALL JOINTS NEEDED TO BE REPLACED FOR A THIRD TIME. THE CONSUMER ALSO STATED THE TIRE NEEDED TO BE REPLACED WITH ONLY 34,406 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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