Jeep Compass Complaints

4,014 consumer complaints on file.

#10464833July 10, 2012
STRUCTURE
WHILE DRIVING MY 2012 JEEP COMPASS, I WENT TO CHANGE LANES AND COULD NOT SEE THE VEHICLE IN THE LANE NEXT TO ME, THE VEHICLE WAS NOT ABLE TO BE SEEN IN THE MIRRORS OR BY TURNING MY HEAD AND PHYSICALLY LOOKING FOR IT, I STRUCK ANOTHER VEHICLE BECAUSE OF THIS. ON THE DRIVERS SIDE SECTION BETWEEN THE DRIVERS SIDE REAR PASSENGER DOOR AND THE REAR A PILLAR THERE IS A DANGEROUS BLIND SPOT, AND THE PASSENGER SIDE HAS IT AS WELL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10465099July 10, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2008 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE SERVICE WHEN THE MECHANIC ADVISED THAT SHE NEEDED TO REPLACE THE FRONT SUSPENSION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 53,850. UPDATED 08-01-12 *BF THE CONSUMER STATED THE BALL JOINT WAS REPLACED ON JULY 14, 2012 AT A COST OF $ 402.00. UPDATED 08/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465148July 10, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE WHEN SHE WAS INFORMED THAT THE UPPER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT WARRANTY WOULD COVER THE REPAIR COSTS. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463573June 29, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WHILE WE WERE SERVICING THE CUSTOMER'S VEHICLE THE TIRES WERE CHECKED. DURING THE CHECK THE VALVE STEM BROKE FROM THE TPMS SENSOR CAUSING ALL AIR TO ESCAPE FROM THE TIRE. A NEW TPMS SENSOR WAS REQUIRED TO BE PURCHASED AND THE TIRE WAS DISMOUNTED, RE-MOUNTED AND INFLATED BEFORE BEING FIT TO TRAVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463437June 28, 2012
POWER TRAIN
ON FREEWAY, SUDDENLY FELT NO POWER. CAR LOST POWER AND WOULD NOT GO OVER 20 MPH. GOT OFF FREEWAY, PUT CAR INTO PARK, WOULD NOT GO IN REVERSE, STARTED UP AGAIN, SAME PROBLEM. RPMS GO UP, BUT NO MOMENTUM TO CAR EVEN WITH FOOT ON FLOOR ON GAS PEDAL. AFTER CAR WAS TURNED OFF AND KEY WAS TAKEN OUT, IT STARTED UP LIKE NOTHING WAS WRONG. CAR REPAIR COULD FIND NOTHING WRONG. HAS HAPPENED ABOUT HALF A DOZEN TIMES SINCE THEN, AS LONG AS KEY IS TAKEN OUT, IT WILL WORK FINE. UNTIL THIS LAST TIME, LAST WEEK. CAR DIED AGAIN ON FREEWAY, GOING FROM 70 MPH TO 20 MPH QUICKLY. LIMPED IT TO CAR SHOP, WHO FINALLY WAS ABLE TO DIAGNOSE THE ELECTRONIC CONTROL MODULE - FOR AN ALMOST $800 REPAIR. CALLED AND COMPLAINED TO CHRYSLER WHO SAID BECAUSE I WAS THE SECOND OWNER AND IT HAD TOO MANY MILES ON IT AND WAS OUT OF WARRANTY AND NOT IN THE RECALL....THAT THERE WAS NOTHING THEY COULD DO! WILL FIX AND SELL - ALONG WITH MY OTHER TWO JEEPS - WRANGLER AND CHEROKEE SPORT, WHICH I TOLD CHRYSLER AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462500June 21, 2012
SUSPENSION
I WENT IN TO A MECHANIC TO SEE WHAT THIS NOISE WAS IN MY FRONT END, HE TOLD ME MY BALL JOINTS WERE BAD AND ONE WAS REACHING CRITICAL TO FAIL. I CALL MY LOCAL DEALER AND THEY INFORMED ME THAT THIS PART WAS WELL KNOWN TO FAIL BETWEEN 40K AND 80K MILES. I WAS WONDERING IF CHRYSLER KNOWS THIS PART IS FAILING ON VEHICLES WITH SUCH LOW MILEAGE WHY HASN'T THERE BEEN A RECALL OR EVEN AN INVESTIGATION ON THIS PART. I HAVE OWNED VEHICLES WITH WELL OVER 200K MILES ON THEM AND HAVEN'T HAD BALL JOINT PROBLEMS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462504June 21, 2012
SUSPENSION
PURCHASED JEEP COMPASS NEW, NOV. 2007, IT'S DRIVEN 99% OF THE TIME BY WIFE TO/FROM WORK AT HOSP. DRIVEN LESS THAN 6,000 MILES PER YEAR. WIFE STATED HEARING A CREAKING/ SQUEEKING NOISE FROM FRONT OF CAR. I TOOK THE COMPASS TO THE DEALER TO HAVE IT CHECKED OUT, THEY STATED IT WAS THE FRONT LEFT LOWER BALL JOINT. THEY REPLACED THE LEFT LOWER CONTROL ARM/BALL JOINT ASSEMBLY AND A FRONT END ALIGNMENT. I FEEL THERE IS A DEFECT WITH THIS PART FAILING AFTER ONLY 25,000 MILES ( MAYBE WHOLE FRONT SUSPENSION). THIS VEHICLE IS WELL TAKEN CARE OF, THE JEEP DEALER DOES ALL OIL CHANGES, TIRE ROTATION, FILTERS ON SCHEDULE. THIS JEEP IS KEPT IN A GARAGE AT HOME 100% OF THE TIME AND GARAGED AT WORK EXCEPT FOR THE LAST 2 YEARS. JEEP HAS NEVER BEEN OFF ROAD. PURCHASED 4X4 SO WIFE COULD SAFELY DRIVE TO WORK IN SNOW AS SHE WORKS AT A HOSPITAL AND NEEDS TO BE THERE DURING ALL TYPES OF WEATHER. I KNOW HOW THIS JEEP IS CARED FOR AND TO HAVE THIS TYPE OF MAJOR PART FAILURE IS UNACCEPTABLE, WITH AN UNDUE COST OF OVER $ 500.00 NOT TO MENTION THE SAFETY ISSUES INVOLVED. NOT A HAPPY PERSON WITH THIS JEEP COMPASS WITH ONLY 25,777 MILES ON IT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462053June 18, 2012
SUSPENSION
HAD TO HAVE LOWER BALL JOINTS REPLACED. AT ONLY 26,000 MILES ALL UNDER NORMAL DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461204June 11, 2012
ENGINE, STEERING, SUSPENSION
THE FIRST TIME, THE CHECK ENGINE LIGHT WENT OFF I DROVE TO THE DEALERSHIP AND IT WAS CHECKED AND RETURNED, 2 WEEKS LATER THE LIGHT TURNED ON AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, SOME OIL APPLIED TO THE CONNECTORS AND RETURNED. YESTERDAY, THE LIGHT WENT OFF AGAIN WHILE DRIVING AT 50MPH, THE VEHICLE STOPPED ABRUPTLY, THE STEERING WHEEL DIDN'T MOVE AND THE ENGINE STOPPED. UPON TRYING TO RESTART THE IGNITION, IT KEPT STARTING BY ITSELF OVER AND OVER. NOW YOU CAN'T ACCEL THE VEHICLE WHILE IN DRIVE. THE RIGHT STRUT WAS REPLACED ON FEB 2012 BECAUSE IT BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461129June 10, 2012
FUEL/PROPULSION SYSTEM
PERISTENT AND GROWING SMELL OF GAS. TOOK IT TO THE AGENCY FOR CHECKING. CAME BACK TWICE THAT DAY TO GET THE CAR, I WAS ASSURED THE PROBLEM HAD BEEN FIXED AND A VALVE REPLACED. THE STRONG SMELL OF GAS LEAKING INSIDE THE CAR PERSISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460990June 8, 2012
ENGINE
CAR STALLS OUT AT RED LIGHTS, NUMEROUS SIMILAR PROBLEMS ON THE WEB, NO SOLUTION. NO ENGINE LIGHT COMES ON JUST RUNS ROUGH WHEN STOPPED AND STALLS OUT, AFRAID I AM GOING TO GET REARED. GARAGE CANNOT FIND PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456465April 25, 2012
SUSPENSION
TODAY WAS TOLD MY 2007 COMPASS NEEDS BALL JOINT/TIE ROD/STRUTS THIS IS THE THIRD BALL JOINT PUT ON FIRST FAILURE 42,000 MILES, SECOND AT 63,000 THIRD NOW.....WAS TOLD BUILT WRONG AND SPENT OVER 3000.00 REPAIRING. NEVER AGAIN FOR A JEEP AND NO CLASS ACTION YET???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455633April 18, 2012
SEAT BELTS
JEEP COMPASS 2010 BACK SEAT SEATBELTS ARE VERY LOOSE AND DO NOT LOCK. WHEN INSTALLING A CAR SEAT THERE IS NO WAY TO MAKE IT STABLE OR SAFE THAT I CAN FIND DUE TO THE SEAT BELTS NOT STAYING TIGHT. VERY CONCERNED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455120April 13, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES BEGAN TO ENGAGE SUDDENLY AND INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC WHERE THE TECHNICIAN ADVISED THAT THE ANTI-LOCK BRAKE MODULE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V493000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK:CONTROL UNIT/MODULE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455031April 12, 2012
POWER TRAIN
CLIMBING OUT OF A PARKING GARAGE INCLINE, WE FOUND OURSELVES GOING BACKWARDS RATHER RAPIDLY. FORTUNATELY, THERE WERE NO CARS BEHIND US. SINCE THEN THERE HAVE BEEN MANY INCIDENTS ALTHOUGH WE ARE AWARE OF THIS STRANGE PHENOMENON FOR AN AUTOMATIC SHIFT AUTOMOBILE AND APPLY THE BRAKE WITH THE LEFT FOOT WHILE ACCELERATING WITH THE RIGHT. NOT SOMETHING WE SHOULD HAVE TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454503April 9, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE EXHIBIT A LOUD NOISE WHILE DRIVING VARIOUS SPEEDS. A LOCAL MECHANIC DIAGNOSED THAT THE BALL JOINTS WERE DEFECTIVE AND THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454069April 4, 2012
STEERING
LEFT FRONT TIE ROD FAILED WHILE TURNING OUT OF A DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454071April 4, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
I STOPPED AT A STOP LIGHT, BEGAN TO ACCELERATE WHEN LIGHT TURNED GREEN AND THE CAR STARTED SHAKING. I PULLED INTO A GAS STATION, AT THAT POINT MY CAR WOULD NO LONGER MOVE WHILE PRESSING ON THE GAS PEDAL. I HAD TO BE TOWED TO A LOCAL MECHANIC AND WAS INFORMED MY TRANSMISSION HAD FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454133April 4, 2012
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE REAR LOWER BALL JOINTS WOULD HAVE TO BE REPLACED. PRIOR TO THE FAILURE WITH THE LOWER BALL JOINTS THE CONTACT STATED THE FRONT DRIVERS AND PASSENGER SIDE TIE ROD HAD TO BE REPLACED. THE CONTACT DID NOT EXPERIENCE A FAILURE WITH THE TIE ROD. THE LOWER BALL JOINTS WERE NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. UPDATED 05/11/12 *BF UPDATED 05/21/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453549March 30, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP COMPASS FWD. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS AND WOULD STALL SPORADICALLY, WITHOUT WARNING. THE FAILURE RECURRED ON THREE OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 84,500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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