Jeep Compass Complaints

4,014 consumer complaints on file.

#10552711November 18, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE INDEPENDENTLY CAME TO A COMPLETE HALT WITHOUT WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE DIFFERENT OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE POWER TRAIN MODULE AND CORE RETURN NEEDED TO BE REPLACED. THE REMEDY FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,345 AND THE CURRENT MILEAGE WAS 11,792. UPDATED 12/20/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551871November 12, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE WINDSHIELD WIPER MECHANISM WOULD NOT FUNCTION WHEN THE LEVER WAS PUSHED DOWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE TECHNICIAN STATED THE KNOB HAD TO BE TURNED IN ORDER TO ACTIVATE THE WINDSHIELD WIPER. THE CONTACT STATED WHEN HE ORIGINALLY PURCHASED THE VEHICLE THE WINDSHIELD WIPER LEVER COULD BE PUSHED DOWN IN ORDER TO ACTIVATE THE WIPERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551196November 6, 2013
POWER TRAIN
I WAS DRIVING TO ATLANTA ON 10/2/2013 & 11/6/2013 AND THE PANEL LIGHT CAME ON FOR THE TRANSMISSION OVERHEATING. I WAS DRIVING AROUND 75 MPH AND I HEARD A WINDING NOISE, I LOST POWER, AND MY RPM'S WENT TO 4/5. I HAD TO PULL OVER DUE TO THE FACT THAT I COULDN'T GET MY SPEED OVER 20-30 MPH. THE TEMP OUTSIDE WAS 68 DEGREES SO THE HEAT OUTSIDE DID NOT CONTRIBUTE TO THIS PROBLEM. THERE WAS A POINT WHEN IT WOULDN'T EVEN ACCELERATE. MY VEHICLE HAS AROUND 137,000 ON IT. I DO SEE MANY COMPLAINTS REGARDING THIS ISSUE AND SOMETHING REALLY NEEDS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547993October 15, 2013
TIRES
TL* THE CONTACT OWNS A 2012 JEEP COMPASS, EQUIPPED WITH FIRESTONE AFFINITY TOURING TIRES, SIZE: P215/60R17. THE CONTACT STATED SHE WAS SITTING AT A STOP LIGHT WHEN THE REAR DRIVER'S SIDE TIRE BECAME FLAT. THE TIRE WAS CHANGED AND THE SPARE WAS INSTALLED. THE DEALER WAS NOT NOTIFIED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 11,896.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547650October 11, 2013
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 11,606.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547515October 10, 2013
POWER TRAIN
PULLING FROM A STOP SIGN ONTO A BUSY ROAD MY TRANSMISSION SIMPLY STOPPED WORKING. THE ENGINE WAS ON AND THE CAR WAS THEREFORE IDLING INTO TRAFFIC, BUT NOTHING WAS HAPPENING WHEN I WAS PUSHING THE GAS PEDAL. I WAS ABLE TO IDLE INTO A PARKING LOT, WHERE I TURNED THE CAR OFF. WHEN I TURNED THE CAR BACK ON, THE TRANSMISSION WORKED AGAIN. EARLIER THE SAME DAY, THE TRANSMISSION STOPPED WORKING WHILE THE CAR WAS DRIVING, BUT SOMEHOW RE-ENGAGED ITSELF AND BEGAN WORKING AGAIN. I WAS COMING TO A STOP AT THE TIME SO IT DIDN'T STRIKE ME AS THE TRANSMISSION UNTIL LATER THAT DAY WHEN IT REPEATED. TERRIFYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545526September 26, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE MADE A LOUD NOISE AND DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS ADVISED THAT THE TRANSMISSION NEEDED T BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544121September 17, 2013
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THERE WAS A SHORT BETWEEN THE WIRES WITHIN THE DRIVER'S SIDE EXTERIOR POWER MIRROR WHICH CAUSED A FIRE AND THE MIRROR MOTOR MELTED. THE FLAMES WERE EXTINGUISHED BY THE FIRE DEPARTMENT. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10543905September 16, 2013
ELECTRICAL SYSTEM, VISIBILITY:REARVIEW MIRRORS/DEVICES
FRONT DRIVER'S SIDE EXTERIOR SIDE VIEW MIRROR IS A MOTORIZED MIRROR AND HAS A HEATING ELEMENT INSIDE THE MIRROR. SOMETHING ELECTRICAL INSIDE THE MIRROR CAUSED ENOUGH HEAT FOR THE MIRROR TO MELT AND GO ON FIRE. THE VEHICLE WAS PARKED, UNOCCUPIED AND NOT RUNNING AT THE TIME OF THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10538396September 2, 2013
ENGINE
WHILE STUCK IN TRAFFIC FOR 6 MINUTES (WINDOWS DOWN), THE CAR TEMPERATURE GAUGE WENT TO "H". ONCE I STARTED MOVING, THE GUAGE WENT TO HALF. WHEN I GOT HOME I CHECKED THE FLUID LEVELS AND THEY WERE FINE. ON THE WAY TO WORK THE NEXT DAY WHILE STOPPED AT A TRAFFIC LIGHT, THE CAR TEMP GUAGE WENT TO "H" AGAIN. I BROUGHT IT IN TO MY MECHANIC WHO SAID THAT THE FAN MOTOR WAS NOT SPINNING, CAUSING THE ENGINE TO OVERHEAT. UPON FURTHER INSPECTION HE NOTED THAT THE COMPUTER MODULE THAT OPERATES THE FAN WAS "FRIED" AND THE TRANSMISSION DIPSTICK SOMEHOW GOT LODGED IN THE FAN MOTOR. I REPLACED THE DIPSTICK AND COMPUTER MODULE ($1100) AND THE SAME THING IS HAPPENING AGAIN. OVERHEATING FOR NO REASON. WHEN I CALLED CHRYSLER/JEEP ABOUT MY EXTENDED WARRANTY, THEY SAID THAT ONLY THE ENGINE WAS COVERED, NOT THE COMPUTER MODULE THAT COULD SEIZE MY ENGINE. ACCORDING TO A LOCAL DEALERSHIP, 70 COMPUTER MODULES WERE REPLACED IN A WEEK! WHEN DOES THIS BECOME A SAFETY HAZARD? IF I WAS DRIVING ON THE PARKWAY AND MY ENGINE SEIZED, I WOULD OF BEEN DEAD! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538090August 30, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. THE CONTACT STATED AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 13V120000 (FUEL SYSTEM, GASOLINE), THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER STATED THAT THEY DID NOT HAVE THE PART NEEDED TO PERFORM THE RECALL REPAIR. THE CONTACT CALLED THE DEALER AGAIN, MONTHS LATER AND WAS ADVISED THAT ALTHOUGH THEY DID HAVE THE PART AVAILABLE, THEY DID NOT HAVE THE ACCOMPANYING TOOL NEEDED TO PERFORM THE REPAIR. THE CONTACT DID CALL THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/17/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536883August 23, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, HE NOTICED A SQUEAKING NOISE COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT ALL THE SUSPENSION COMPONENTS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536044August 19, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS CONTACTED AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE BECAUSE THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536159August 19, 2013
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
WHILE DRIVING AT ABOUT 35MPH MY CAR BUCK AND ALMOST STALLED OUT. IT SEEMED LIKE IT LOST A LITTLE POWER AFTER THAT. WHEN I REACHED A STOP SIGN APPROXIMATELY 1/2 MILE DOWN THE ROAD AND ATTEMPTED TO ACCELERATE, I HAD NO POWER AND COULD NOT BREAK 10MPH. MY ELECTRONIC THROTTLE CONTROL INDICATOR LIGHT IS NOW FLASHING AND THE ESP/TCS LIGHT IS ON STEADY. THE ONLY ERROR CODE I AM GETTING IS FOR THE #1 O2 SEOR BECAUSE I DAMAGED IT TAKING IT OUT TO ELIMINATE A CLOGGED CADTILAC CONVERTER. AT TIMES IT TAKES 3 SECONDS FOR MY CAR TO EVEN ATTEMPT TO START (MEANING NOTHING IS HAPPENING). IT HAS A ROUGHER IDLE THEN IT USED TO HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536168August 19, 2013
STEERING
MY JEEP JUST WENT OVER 6 YEARS AS ME AS THE SOLE OWNER. THE JEEP IS NOT USED AS ANY TYPE OF OFF ROADING. HAD ISSUE WITH AN OIL CHANGE THAT BROUGHT CAR INTO JEEP DEALERSHIP. A MINOR CLEANUP WAS ALL THAT WAS NEEDED. HOWEVER, I WAS ADVISED THAT THIS EXTREMELY LOW MILEAGE JEEP HAD TIE ROD ISSUES THAT COULD RESULT VERY SOON IN A TERRIBLE ACCIDENT FOR ME. I HAVE HANKOOK TIRES ON THE CAR. I THOUGHT THE CAR DROVE OKAY. I'M SEEING MANY OTHERS WITH COMPLAINTS ON THE TIE RODS WHERE IT'S BEEN MENTIONED THAT BOLTS WERE NOT FASTENED TIGHTLY CAUSING EARLY FAILURE. AGAIN, APPROXIMATELY 23200 MILES ON A CAR THAT IS BASICALLY DRIVEN TO THE STORE AND CHURCH WITHIN TOWN WITH OCCASIONAL EXPRESSWAY TRIPS OUT OF TOWN. SO, I'M SCARED SILLY THAT IF I DON'T GET THESE FIXED, I'LL KILL ME, ANY OCCUPANTS AND ANYONE ELSE ON THE ROAD AT THE TIME IT DOES FAIL. I WAS TOLD THAT I SHOULD NOT DRIVE CAR WITHOUT BEING FIXED. AND, CHRYSLER DOESN'T THINK THERE'S AN ISSUE HERE? THIS WILL COST ME NORTH OF $1100.00 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534777August 11, 2013
STRUCTURE
THE EXHAUST HANGER ALLOWED THE EXHAUST TO SHIFT UP INTO THE BUMPER CAUSING THE REAR BUMPER TO MELT. I JUST NOTICED IT HAS GONE UP UNDER THE TAILGATE TOO, CAUSING IT TO NOT SHUT COMPLETELY. WHEN I AM DRIVING IT I CAN SMELL EXHAUST COMING INTO THE CAR. I HAVE CALLED SEVERAL JEEP DEALERS AROUND OUR AREA AND AM TOLD THERE IS "NO RECALL" AND SINCE MY CAR IS OUT OF WARRANTY THERE IS NOTHING THEY CAN DO TO HELP. I CANT DRIVE THE CAR BUT HAVE TO KEEP PAYING THE PAYMENTS - I CAN'T AFFORD TO DO THAT AND I CANT SELL OR TRADE WITH IT IN THIS CONDITION....PLEASE ADVISE ME WHAT OTHER OPTIONS I HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533088August 1, 2013
AIR BAGS
I HIT THE WALL AND THE AIR BAGS DID NOT COME OUT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10532194July 28, 2013
SUSPENSION
MY 2007 JEEP COMPASS HAD BEEN MAKING CLUNKING AND SQUEAKING NOISES WHEN DRIVING OVER SMALL BUMPS AT LOW SPEEDS. THERE WAS ALSO A LOUD GRINDING NOISE WHEN TURNING THE STEERING WHEEL TO EITHER SIDE, ALSO HAPPENING AT LOW SPEEDS. I TOOK MY VEHICLE TO A MECHANIC WHO STATED I NEEDED TO REPLACE BOTH LOWER CONTROL ARMS AND BALL JOINT ASSEMBLIES AND BOTH OUTER TIE RODS ENDS. IT WAS ALSO STATED I NEEDED A NEW RIGHT STRUT. I WAS ADVISED THAT MY VEHICLE WAS NOT SAFE TO DRIVE AND I WAS MADE TO SIGN A PAPER STATING THEY HAD TOLD ME THIS. AT LESS THAN 42,000 MILES THESE ARE PARTS THAT SHOULD NOT BE MALFUNCTIONING AND EVEN MORE IMPORTANTLY NOT ENDANGERING MY LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531736July 25, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V12000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE. AN AUTHORIZED DEALER INFORMED THE CONTACT THAT THE MANUFACTURER WAS SENDING ONLY ONE REMEDY PART AT A TIME TO THE DEALER AND THEY DID NOT KNOW THE EXPECTED DATE FOR THE NEXT PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531694July 24, 2013
FUEL SYSTEM, GASOLINE
VEHICLE WAS NOT ACCELERATING PROPERLY. BUCKING AND JERKING FOR THE FIRST APPROX. 500' OF ACCELERATION. VERY UNSAFE WHEN PULLING OUT INTO TRAFFIC. ACTED AS IF IT WERE OUT OF GAS, THEN WOULD FINALLY KICK IN. THE PROBLEM WAS REPORTED 1/22/13, AND A COMPUTER UPDATE WAS PERFORMED BY THE DEALERSHIP. THE PROBLEM OCCURRED AGAIN. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP 1/31/13 AND THE DEALERSHIP COULDN'T FIND A PROBLEM. RETURNED THE VEHICLE TO OWNER. THE VEHICLE CONTINUOUSLY HAD THIS PROBLEM, HOWEVER, IT WAS RANDOM AND COULD NOT BE RE-CREATED BY THE DEALER. THE VEHICLE WAS BROUGHT BACK TO THE DEALERSHIP 4/5/13. A TEST DRIVE WAS PERFORMED WITH THE OWNER FOR 106 MILES, BUT THE PROBLEM COULD NOT BE RECREATED. THE VEHICLE KEPT RANDOMLY FAILING TO ACCELERATE. FINALLY, ON 4/11/13, THE VEHICLE WAS NOT ACCELERATING PROPERLY AND THE DEALERSHIP WAS ABLE TO WITNESS THE PROBLEM. DEALERSHIP REPLACED FUEL PUMP. SO FAR THE ISSUE HAS NOT RE-OCCURRED, HOWEVER, THIS REPORT IS BEING FILED IN ORDER TO NOTIFY THE SAFETY BOARD OF POTENTIAL SAFETY ISSUE AND DANGER TO PUBLIC. THIS DRIVER WAS NEARLY KILLED BECAUSE OF THE VEHICLES FAILURE TO ACCELERATE IN HIGH SPEED TRAFFIC. THE DEALERSHIP'S REFUSAL TO FIND A PROBLEM WHEN "NO COMPUTER CODES" WOULD COME UP DIDN'T HELP. THIS REPORT WAS WRITTEN BY THE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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