Lexus GS Complaints

337 consumer complaints on file.

#11309811February 18, 2020
SERVICE BRAKES
ERROR CODE C1267 LOAD SENSING SWITCH FAILED... ABS LIGHTS ON TRACTON LIGHTS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309431February 15, 2020
UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN; GREETINGS, IT IS WITH EXTREME DISAPPOINTMENT, FRUSTRATION AND TRAUMA THAT WE NOTIFY YOU OF A THIRD BURN IN OUR CAR. ON FRIDAY, 14 FEBRUARY WE EXPERIENCED A 2ND SMOKE AND BURN STAIN ON THE ARM REST IN THE REAR. YET AGAIN THE CAR WAS IN MOTION, TIME WAS APPROXIMATELY 3:30P, WE HAD 4:30P DINNER RESERVATIONS. AS SUGGESTED DURING OUR LAST VISIT MONDAY, 20 JANUARY A POSSIBLE REFLECTION FROM SOMETHING IN THE CAR COULD HAVE STARTED THE SMOKE AND BURN. WE ARE BAFFLED, TRAUMATIZED AND EXTREMELY CONCERNED ABOUT THESE ISSUES THAT RANDOMLY OCCUR WHEN THE CAR IS IN MOTION. WE ARE FEARFUL OF DRIVING THE CAR WITH EASE AND COMFORT PROMISED BY THE LEXUS BRAND. WE WERE ADVISED TO REMOVED THE CAR FROM OUR GARAGE, REMOVE THE CROSS HANGING FROM THE REAR VIEW MIRROR YET AGAIN WE HAVE ANOTHER ISSUE. SINCE PURCHASING THIS CAR, WE HAVE EXPERIENCED ISSUE AFTER ISSUE WITH RANDOM BURNING BEING MOST SEVERE. WE ARE TRYING TO ENJOY OUR CAR AND HAVE FAITH IN THIS BRAND. WE MUST SAY IT IS QUITE CHALLENGING TO SAY THE LEASE. PLEASE TELL US NEXT STEPS AND WHAT OUR OPTIONS ARE. PATCHING BURN MARKS IS NOT A SOLUTION TO THESE ONGOING ISSUES. WE LOOK FORWARD TO HEARING FROM YOU SOON. WE HAVE PROVIDED PICTURES OF THE BURN MARK FOR YOUR REVIEW. THIRD BURN ISSUE OVERALL AND SECOND BURN ISSUE ON REAR ARMREST. [XXX] PRIMARY: [XXX] SECONDARY: [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308344February 10, 2020
ENGINE
THIS CAR BURNS AN INSANE AMOUNT OF OIL AND TURNS BLACK IN COLOR. I HAVE NO OIL LEAK BUT HAVE TO PUT ABOUT A QUART IN WEEKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308346February 10, 2020
UNKNOWN OR OTHER
SPEAKERS - I'VE HAD 2 "BLOW" BUT THEY WEREN'T BLOWN, THE SPEAKER GLUE HAD JUST DISSOLVED AND THE TOP OF THE SPEAKERS WERE RATTLING. I CAN'T EVEN GET TO THE REAR BLOWN SPEAKER BECAUSE THE ENTIRE BACK SEAT HAS TO BE REMOVED TO ACCESS IT. THIS IS A COMMON COMPLAINT IN ALL OF THE FORUMS I'VE VISITED THAT THESE SPEAKERS FALL APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301742January 24, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN: GREETINGS, THIS MESSAGE IS BEING SENT ON THE BEHALF OF CHERYL [XXX] & RAYMOND [XXX] 2015 LEXUS GS350 [XXX] SUBJECT: ANOTHER ELECTRICAL ISSUE AGAIN: ISSUE: BACK SEAT ARM REST IGNITED: REAR ARM REST IGNITED AND BURNED THROUGH THE LEATHER LEAVING A BLACK BURNT MARK. WE ARE EXTREMELY CONCERNED ABOUT THIS VEHICLE. THIS IS THE SECOND ELECTRICAL ISSUE THAT WE HAVE EXPERIENCED AND COULD HAVE CAUSED A FIRE WHILE WE WERE DRIVING. WE HAVE PROVIDED A FEW PICTURES BELOW FOR YOUR REVIEW. WE LOOK FORWARD TO HEARING FROM SOMEONE SOON. WE DID TAKE OUR VEHICLE TO JOHNSON LEXUS OF RALEIGH SERVICE DEPARTMENT ON 01/20/2020 AND WE SPOKE WITH GENERAL MANAGER DEBORAH MELI & SERVICE MANAGER RICK BERGEVIN. MR. RICK TOOK PHOTOS TO SEND TO A LEXUS SPECIALIST FOR REVIEW. MR. RICK SUGGESTED THAT THIS MIGHT HAVE OCCURRED DO TO OWNERS ERROR. EITHER SOMETHING SPILLED IN THAT AREA OR IT WAS A REFLECTION OF SOME OBJECT THAT CAUSED THIS ISSUE TO OCCUR. WE INFORMED HIM THAT THIS HAD TO HAVE HAPPENED DO TO HEATING ELEMENTS MALFUNCTIONING AND IT IGNITED FROM INSIDE OUTWARD. WHILE IN MOTION ON THE HIGHWAY. IF YOU HAVE ANY FEEDBACK OR SUGGESTIONS THAT COULD EXPEDITE THIS CLAIM PLEASE DO SO. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299668January 16, 2020
AIR BAGS, SERVICE BRAKES, SEAT BELTS
AIR BAG OR SELT BELT DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11298773January 15, 2020
EXTERIOR LIGHTING:TURN SIGNAL
2011 LEXUS GS 350. CONSUMER WRITES IN REGARDS TO INAUDIBLE TURN SIGNAL INDICATOR. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298265January 9, 2020
AIR BAGS
SHOWING AIRBAG ALERT LIGHTING ON DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296926January 3, 2020
VISIBILITY/WIPER
INTERIOR REARVIEW MIRROR DEVELOPED BLACK MARKINGS THROUGHOUT MIRROR MAKING IT ALMOST IMPOSSIBLE TO VISUALIZE REARVIEW TRAFFIC. THE RESPONSE FROM LEXUS IS THAT THE GLASS ITSELF OR THE MATERIALS BEHIND THE GLASS ARE BREAKING DOWN RESULTING IN THE FUNCTIONAL LOSS OF THE REARVIEW MIRROR WHICH NOW HAS BECOME DANGEROUS FOR DRIVING. HAS BEEN PROGRESSIVELY GETTING WORSE OVER PAST SEVERAL YEARS. LEXUS IS AWARE OF THIS DEFECT AND OCCURS IN A NUMBER OF THEIR OLDER MODELS BUT IS NOT ACCEPTING RESPONSIBILITY FOR REPAIRING OR REPLACING MIRROR WHICH COSTS THE CONSUMER ALMOST $2000 FOR A NEW REPLACEMENT WHICH IS FINANCIALLY UNOBTAINABLE FOR MANY OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292464January 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
HELLO EVERYONE -- I HAVE 06 LEXUS GS300. I HAD A REBUILT TRANSMISSION, NEW VALVE SIX SOLENOIDS. BECAUSE I HAD HARSH ON THE 2 TO 1 DOWNSHIFT. THAT DIDN'T FIXED THE PROBLEM, AND THEY TOLD ME ABOUT THE ECU THE NEW COMPUTER WILL COST ME $1550 ON TOP OF THE $2200 I HAD TO PAY FOR THE TRANSMISSION AND LABOR TOO. THEIR SHOULD BE A RECALL NOTICE. HOW CAN WE ALERT LEXUS OF THIS PROBLEM AND SHIFT THE COST TO THEM FOR THEIR REPAIRS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292188December 30, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TRANSMISSION PROBLEM SHIFTING FROM 1 TO 3 AND DON'T SHIFT UP MORE THAN THAT ,MECHANIC ASKED TO CHANGE THE TRANSMISSION CAUSE ITS MAJOR PROBLEM FOR THIS CAR . TOO MANY PEOPLE COMPLAINING ABOUT THAT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290704December 22, 2019
VISIBILITY/WIPER
REAR VIEW MIRROR REFLECTION IS DEGRADING AND CAUSING POOR VISIBILITY, THEREFORE AFFECTING SAFETY AND RESALE VALUE OF VEHICLE. LEXUS ISSUED A TSB 0186-09 BUT NO RECALL. IT IS A $2000 REPAIR. WE HAVE OWNED 5 LEXUS VEHICLES, 3 PURCHASED NEW, AND ONLY THE 2006 GS 300, PURCHASED NEW, IS EXHIBITING THIS ISSUE. THIS IS AN ISSUE THAT HAS BEEN REPORTED BY OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288938December 13, 2019
ELECTRICAL SYSTEM
2015 LEXUS GS-350 F-SPORT. 71,348 MILES THE AUDIO AND ENTERTAINMENT SYSTEM IN THE DASH BOARD. ALL RADIO SPECKERS AND SOUND EFFECTS FEED BACK TONES. THIS HAS HAPPENED WHILE "STATIONARY, IN MOTION, CITY STREET, AND HIGHWAY. THE AUDIO RADIO, SAT, CD OR BLUETOOTH AND NAVIGATION ON-SCREEN FEEDBACK TONES DISAPPEAR. OPTIONS TO ADJUST BASS,TREBLE OR ECT IS GREYED OUT AND LOST. THE POINT PAD ALSO LOOSES SOUND FEEBACK. THIS HAS HAPPEND NOW TWICE THIS YEAR. CHECKED ALL FUSES AND THEY ARE GOOD. UNPLUGGED AMP IN TRUNCK AND WORKED THE 3RD TIME BUT NOT THE FIRST 2. THIS AUDIO SYSTEM IS NOT MARK L. I BELIVE IT IS JBL? OR PIONEER? THE VEHICLE HAS NAVIGATION, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288229December 10, 2019
SERVICE BRAKES
LEFT FRONT TIRE LOCKS UP AND PULLS TO THE RIGHT WHEN MAKING A EMERGENCY STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282559November 26, 2019
POWER TRAIN
ACCELERATION PEDAL PROBLEM. CAR FAILS TO RESPOND TO ACCELERATION PEDAL SOMETIMES WHILE IN MOTION. CAR CAN STOP MOVING IN TRAFFIC OR DURING TURNS (ESPECIALLY LEFT TURNS). THIS IS VERY DANGEROUS AND LIFE THREATENING. ALTHOUGH PEDAL SENSOR WAS CHANGED GIVEN THE ERROR CODE, THE CAR STILL SHOW THE SAME ISSUE. LEXUS MUST TAKE RESPONSIBILITY FOR DANGEROUS DESIGN AS IT LACKS A FAIL SAFE MECHANISM TO THEIR DRIVE BY WIRE. FAILURE IN ACCELERATION IS AS DANGEROUS AS FAILURE IN BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280938November 18, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 LEXUS GS 350. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING WHILE PULLING OUT OF THE DRIVEWAY. AS A RESULT, THE VEHICLE STRUCK A TREE AND DAMAGED THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND DRIVE IT HOME. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE IN THE MAIL REGARDING NHTSA CAMPAIGN NUMBER: 18V432000(FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11270901October 24, 2019
AIR BAGS
DRIVERS SIDE KNEE AIRBAG REPORTING CODES OF SHORT IN SQUIB CIRCUIT WHICH COMES AND GOES. AIRBAG LIGHT IS ON WHEN ACTIVE. ALSO RANDOMLY REPORTS A CODE WITH OPEN IN SQUIB CIRCUIT WHICH ALSO COMES AND GOES. HISTORY REPORTS HAS THE CODES ACTIVE AND CLEAR. CODES ARE PRESENT AND WILL NOT CLEAR AT THIS TIME. THIS IS HAPPENING IN ALL SCENARIO'S OF MOVEMENT AND PARKED CONDITIONS. CODES ARE STILL PRESENT WHEN STARTED IN THE MORNING AFTER BEING PARKED OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276831October 19, 2019
UNKNOWN OR OTHER
AS I WAS DRIVING IN THE EARLY MORNING, I OPENED THE MOONROOF. 5 MINUTES LATER I DECIDED TO CLOSE IT BECAUSE IT GOT COLD FAST IN THE CAR. UPON CLOSING, THE MOONROOF GLASS SELF EXPLODED AS I WAS DRIVING 40-45MPH. THE GLASS WAS EVERYWHERE. I HAD TO IMMEDIATELY PULL OVER AND ASSES WHY AND WHAT HAD HAPPENED. NOTHING HIT IT, NOTHING FELL ON IT, ALL I DID WAS OPEN AND CLOSE IT AND IT EXPLODED. AFTER FURTHER RESEARCH ONLINE, I REALIZED I WASN'T THE ONLY ONE THAT THIS HAS HAPPENED TO. I DECIDED TO SUBMIT MY COMPLAINT AS THIS IS A VERY SCARY AND DANGEROUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268373October 14, 2019
SERVICE BRAKES
WHILE VEHICLE WAS IN MOTION, MULTIPLE WARNING LIGHTS AND MESSAGES ILLUMINATED, AND AUDIBLE CHIMES SOUNDED. BRAKE BOOSTER FAILED. NO BRAKES, NO ADVANCE WARNING. THIS OCCURRED ON LOCKWOOD ROAD, ELGIN TX ON OCTOBER 4, 2019 AROUND 8 PM. LEXUS PUT OUT A SAFETY RECALL ON THEIR 2019/2020 VEHICLES WITH THE SAME PROBLEM. FMVSS NO.126 BACK IN JULY 24, 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256128September 17, 2019
EXTERIOR LIGHTING
LEFT LOW BEAM HEADLIGHT INTERMITTENTLY TURN OFF. NEED TO TURN OFF HEADLIGHT FOR BRIEF PERIOD CAUSING A SAFETY HAZARD IN ORDER FOR BOTH HEADLIGHTS TO TURN BACK ON. SEEMS TO BE KNOWN PROBLEM WITH THIS PARTICULAR YEAR/MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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