GMC Terrain Complaints

3,167 consumer complaints on file.

#10668900December 29, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHILE TRAVELING ON INTERSTATE 376 WEST OUT OF DOWN TOWN PITTSBURGH, PA DURING RUSH HOUR THE SERVICE STABILITRACK WARNING MESSAGE APPEARED AND THEN THE REDUCED ENGINE POWER WARNING CAME ON. AT THE TIME WE WERE TRAVELING ABOUT 45 MPH AND THE ENGINE WOULD NOT GO ANY FASTER THAN 20 MPH WHEN WE GOT THE MESSAGES, WE HAD TO TRY TO GET OVER TO THE SIDE OF THE ROAD.... WE TURNED OFF THE VEHICLE AND WAITED 10 MINUTES AND IT RESET ITSELF... IT HAPPENED 3 MORE TIMES ON MONDAY 12/22 AND THE LAST TIME I COULD BARELY TURN THE STEERING WHEEL.. IT TURNED OUT TO BE THE THROTTLE BODY NEEDING REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668120December 24, 2014
AIR BAGS
THE DRIVER AIR BAG LIGHT WENT ON AND MY CAR IT'S NEVER BEEN IN AN ACCIDENT. I THINK THIS SHOULD BE A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667156December 18, 2014
ENGINE
SEVERAL TIMES OVER THE LAST WEEK MY CAR IS STALLING. IT HAPPENS IF I AM AT A STOPLIGHT, DON'T GET UP TO SPEED FAST ENOUGH, ETC. THE M AS MALFUNCTION INDICATOR LAMP KEEPS GOING ON AND OFF. THERE ARE SEVERAL COMPLAINTS OF SIMILAR ISSUES AND THIS SHOULD BE HANDLED BY GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664016December 12, 2014
POWER TRAIN
THE DRIVE SHAFT IS ALL RUSTED. I TOLD THE DEALER ABOUT IT AND THEY SAY THAT IT IS MADE OUT OF STEEL AND NOT TO WORRY. I AM STILL SCARED OF DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663729December 11, 2014
ELECTRICAL SYSTEM
AFTER BEING PARKED FOR 30 MINUTES. THE VEHICLE CAUGHT ON FIRE AT THE DRIVER SIDE TAILLIGHT. THE CAUSE OF THE FIRE DETERMINED BY THE POLICE AND FIRE DEPARTMENT WAS FAULTY ELECTRICAL WIRING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10663741December 11, 2014
ENGINE, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ON HIGHWAY, 65 MPH. WITHOUT WARNING THE CARS DISPLAY SAID SERVICE STABILITRAK AND ENGINE POWER REDUCED AND IMMEDIATELY LOST POWER. CARS COMING UP BEHIND ME FAST, HAD TO PULL OVER, NO POWER. ALMOST WRECKED / DIED. DEALER SAYS CAN'T RECREATE ISSUE AND CLEARED CODES. I'M AFRAID IT WILL HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663350December 10, 2014
STEERING
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 65 MPH, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED TO CONTROL THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662902December 8, 2014
STEERING, ENGINE
I HAD JUST PURCHASED THE 2013 GMC TERRAIN DENALI AND NOTICED THAT IT HAS A BOGGING SENSATION IN THE STEERING AT IDLE WHEN TURNING. IT FEELS LIKE THE STEERING IS GOING TO CUT OUT - ALMOST LIKE NOT FULLY ENGAGING THE CLUTCH ON A MANUAL TRANSMISSION WHEN THE ENGINE IS ABOUT TO DIE. VERY NOISY AND ANNOYING IN THE TIGHT PARKING GARAGE WHEN YOU HAVE TO TURN THE STEERING AT A STANDSTILL DURING IDLE. THERE IS A TICKING NOISE COMING FROM UNDER THE DASH THAT SOUNDS LIKE A CONSTRUCTION WORKER JACKHAMMERING ABOUT 1 BLOCK AWAY WITH THE WINDOWS UP. IT CAN ALSO BE DESCRIBED AS A HELICOPTER HOVERING OVERHEAD AT AROUND 200-300 FEET. YOU CAN ONLY HEAR IT FROM INSIDE THE CAB. I SHOULD HAVE NOTICED THIS DURING THE TEST DRIVE, EXCEPT THAT THE RADIO WAS ON AND THERE WERE NO TIGHT STEERING SITUATIONS. I WAS TOLD THAT BOTH OF THESE ITEMS ARE NORMAL BY THE GMC DEALER. BE SURE TO TEST OUT THESE TWO SCENARIOS WHEN TEST DRIVING. TOO LATE FOR ME, AND UNFORTUNATELY I HAVE TO LIVE WITH IT BUT WOULD RATHER NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660268November 22, 2014
ENGINE
NOTICED NOISE COMING FROM ENGINE, TOOK TOO DEALER AND WAS ADVISED NOTHING WRONG. 2010. TOOK TOO ANOTHER DEALER, TOLD NOTHING WRONG AND VEHICLE WOULD SOON BE OUT OF WARRANTY AT (36,000 MILES) CONTACTED GM, WAS ADVISED WARRANTY UNTIL (100,000 MILES). RETURNED TO DEALER, CAM ACTUATORS REPLACED WAS TOLD "FIXED". RETURNED TO DEALER WITHIN A MONTH OR SO, SAME PROBLEM. CAM ACTUATORS REPLACED, WAS TOLD "FIXED" CONTACTED GM REGARDING LEMON LAW, REFUSED TO REPLACE ADVISED THEM VEHICLE STILL MAKING NOISE. RETURNED TO DEALER AGAIN, DEALER CLAIMED VEHICLE WAS FINE. GM OFFERED A $2,000.00 OWNER LOYALTY BUT REFUSED ANY FURTHER REPAIR OR REPLACEMENT OF MY VEHICLE. RECENTLY RECEIVED A LETTER FROM GMC (DATED SEPTEMBER 2014) ADVISING OF THE PROBLEMS THAT I HAVE HAD SINCE FIRST MONTH I OWNED VEHICLE, AND I PURCHASED BRAND NEW! OCTOBER 23, 2014 SENT LETTER TO GMC (CERTIFIED MAIL/RETURN RECEIPT REQUESTED) REQUESTING THEY EITHER RESPOND AND REPAIR OR REPLACE VEHICLE OR I WOULD FILE COMPLAINTS AND DO MY BEST TO GET A CLASS ACTION SUIT STARTED. AS OF TODAY 11/21/2014, I HAVE NOT RECEIVED ANY RESPONSE FROM GMC. I DO NOT HAVE THE FINANCES TO JUST GO BUY VEHICLES, I HAVE DISABLED PEOPLE IN THE HOUSEHOLD AND THIS WAS TO BE A LONG TERM "RELIABLE" VEHICLE, INSTEAD IT HAS BEEN A JOKE! VEHICLE HAS STALLED IN TRAFFIC NUMEROUS TIMES, DECIDED TO DROP SPEED AND HAVE NO POWER TO BARELY MOVE. THIS IS ONE OF THE AVENUES I AM TAKING, I WILL ALSO BE FORWARDING COPIES OF ALL OF THE REPAIRS AND LETTERS TO SENATORS, CONGRESSMAN ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659670November 20, 2014
AIR BAGS, SUSPENSION, WHEELS
WE BOUGHT MY DAUGHTER A BRAND NEW GMC TERRAIN. HER OLD GMC HAD OVER 200,000 MILES ON IT. SHE HAD A BLOWN OUT TIRE PRIOR TO THIS INCIDENT. SHE WAS NOT DRIVING FAST AND THERE WAS NOT REASON FOR THE TIRE TO BLOW OUT. SHE IS ON HER WAY HOME FROM A FRIENDS HOUSE AND GOES OVER A RAILROAD TRACK, NOT SPEEDING. ANOTHER TIRE BLOWS OUT. HAS TO GET CAR TOWED. THE TOW CAR TO GMN DEALERSHIP. DAYS IN SHOP AIRBAG ISSUES, TIRE HAD TO BE REPLACED. TAKES OVER 4 DAYS TO BE REPAIRED HAS TO GO BACK. OVER $1700.00 BILL. THIS IS SECOND TIME THIS HAS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659424November 19, 2014
SUSPENSION
VEHICLE STARTED MAKING LOUD RUBBING NOISE COMING FROM THE DRIVERS SIDE WHEEL. IF VEHICLE HAD CONTINUED TO BE DRIVEN, IT IS POSSIBLE THE WHEEL COULD HAVE FALLEN OFF. THE WHEEL HUB BEARING WAS DEFECTIVE. AFTER SEARCHING THE INTERNET FORUMS IT IS OBVIOUS THAT THIS IS A REOCCURING PROBLEM ON GMC TERRAINS AND CHEVROLET EQUINOX. GMC REFUSED TO REPAIR UNDER WARRANTY AND AFTER SUBMISSION TO THEM FOR REIMBURSEMENT, THEY DECILINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659215November 19, 2014
AIR BAGS
FRONT END COLLISION, SECOND DRIVER WAS GOING 60MPH. DASHBOARD ON THE TERRAIN INDICATED THAT THE AIRBAGS WERE DEPLOYED, BUT THEY FAILED TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10659419November 19, 2014
SEATS
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655263November 16, 2014
SUSPENSION, STEERING, WHEELS
WHEN DRIVING AT VERY LOW SPEED THERE IS A CREAKING SOUND WHICH SEEMS TO BE COMING FROM THE FRONT SIDE ON THE BOTTOM. GMC HAS A SERVICE BULLETIN #PI1314:CREAK/POPTYPE NOISE FROM RIGHT FRONT OF VEHICLE DURING LOW SPEED MANEUVERS-(SEPT.17,2014). THE FIX INVOLVES RIPPING UP CARPET AND CUTTING A HOLE APPROX. 1 FT. SQUARE IN FRONT WALL OF INTERIOR. THE SEAT HAS TO BE REMOVED . THE BLOWER MOTOR HAS TO BE REMOVED. THE RIGHT SIDE FRONT CONSOLE TRIM PLATE AND BODY HINGE TRIM PANEL, THEN CUTTING A HUGE HOLE IN THE WALL. I HAD A 2011 TERRAIN, WHICH I PURCHASED NEW AND I NEVER EXPERIENCED THIS PROBLEM. THE NOISE IS UNACCEPTABLE FOR A BRAND NEW VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655013November 14, 2014
ENGINE
I HAVE TAKEN MY TERRAIN TO THE DEALERSHIP A COUNTLESS NUMBER OF TIMES FOR VARIOUS REPAIRS. THE LATEST ISSUE IS THE "ENGINE POWER IS REDUCED!" NOTIFICATION. WHILE I WAS AT A COMPLETE STOP, I HEARD AN EXTREMELY LOUD RATTLING NOISE COME FROM UNDER THE HOOD OF MY CAR. I TURNED THE IGNITION OFF TO SEE IF THE NOISE WOULD STOP. TO MY SURPRISE THE CAR DID NOT IMMEDIATELY RESTART. AFTER TURNING THE KEY SEVERAL TIMES THE CAR STARTED BUT WITH AN EVEN LOUDER RATTLING NOISE. I TRIED TO LATER TAKE THE CAR TO THE MECHANIC ONLY TO FIND THAT THE CAR WOULD NOT CRANK AGAIN. AFTER REPEATEDLY TRYING TO CRANK THE CAR, IT FINALLY STARTED. I WAS NOT ABLE TO DRIVE FASTER THAN 15 MILES PER HOUR. I LATER FOUND OUT THAT I NEEDED MUCH MORE THAN A CATALYTIC CONVERTER (GMC DEALERSHIP ADVISED THAT THIS MAY BE THE ISSUE), INSTEAD I NEEDED A NEW ENGINE THAT MAY NOT BE COVERED ALTHOUGH I WAS STILL WITHIN MY FACTORY WARRANTY. THIS CAR IS HORRIBLE STAY FAR, FAR AWAY... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654591November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AS THE REDUCED ENGINE POWER AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT MERGED TO AN EMERGENCY LANE AND RESTARTED THE VEHICLE. HOWEVER, THE VEHICLE FAILED TO ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT ABS SYSTEM HAD MALFUNCTIONED AND A SOLENOID HAD NOT BEEN PROVIDED OXYGEN. THE VEHICLE WAS THEN TAKEN TO A WHO STATED THAT THERE WAS A CABLE THAT HAD SEPARATED FROM THE MOTOR, WHICH NEEDED TO BE TIGHTENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,484.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653487November 7, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 60 MPH, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT MADE UNKNOWN REPAIRS INDEPENDENTLY TO THE VEHICLE BUT THE FAILURE STILL PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE .THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650621October 28, 2014
POWER TRAIN
I NOTICE MY CAR WAS JERKING A LITTLE SO I TOOK IT TO THE DEALER TO SEE WHAT THE PROBLEM WAS, THE SERVICE GUY TOLD ME I NEED MY AIR INDUCTION CLEAN (COST WILL BE OVER $200), THIS CLEANING HAS SOMETHING TO DO WITH MY TRANSMISSION. I HAVE ONLY HAD MY VEHICLE FOR A YEAR AND THE TRANSMISSION NEEDS CLEANING, REALLY. SHOULD THIS BE COVERED ON WARRANTY. A COUPLE OF DAYS LATER, I RECEIVED A LETTER IN THE MAIL STATING A RECALL ON VEHICLE WITH E85 FUEL SYSTEM, SO CALL THE NEAREST DEALER AND SEE IF MY VEHICLE IS COVER. MY QUESTION IS: DOES THE E85 HAVE ANYTHING TO DO THE AIR INDUCTION SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650018October 26, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I COULDN'T RESTART MY CAR RIGHT AFTER I STOPPED AT A PARKING STALL IN THE MORNING, BUT I CAN HEAR "CLICK" SOUND. DASH BOARD SHOWS WARNINGS:"STABILITRAK.."(I DON'T REMEMBER EXACTLY THE WORDS), "BATTERY SAVER ACTIVE!" AND "SERVICE POWER STEERING". HOWEVER, I MANAGED TO JUMP MY CABLE AFTER 20MINS, AND STEP ON GAS AT THE SAME TIME WHEN I TURNED THE IGNITION KEY, FINALLY I START MY ENGINE AFTER 3 OR 4 TIMES. IN THE AFTERNOON, WHEN I TURNED ON THE ELECTRICAL SYSTEMS BUT NOT CRANK, POWER WINDOWS DIDN'T WORK AT ALL, WHICH USED TO WORK WELL, AND "SERVICE POWER STEERING" APPEARS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649601October 24, 2014
AIR BAGS
MARCH 2014 WE HAD A AIRBAG WARNING LIGHT COME ON AND A WARNING ON THE ODOMETER SCREEN AS WELL SO WE TOOK IT IN TO GMC WEATHERFORD TX AND REPORTED IT BUT THEY SAID IT WOULD BE $125 TO JUST CHECK IT. WELL WE DIDN'T AND DON'T HAVE THE $125 TO CHECK IT AND THEN MAYBE NOT BE FIXED AND WE DON'T HAVE IT NOW. AFTER THIS LAST AIRBAG RECALL I HAVE TO WONDER IF IT SHOULD HAVE INCLUDED MY 2011 GMC TERRAIN. THE LIGHT AND ALARM STILL GOES OFF SO IT IS VERY SCARY. IS THERE A WAY THAT THIS CAN BE CHECKED WITHOUT COST? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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