GMC Terrain Complaints

3,167 consumer complaints on file.

#10683880February 17, 2015
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE VEHICLE STALLED FROM 35-40 MPH TO 5 MPH. A MESSAGE CAME ON THE SCREEN " ENGINE POWER REDUCED". HAD I BEEN ON HIGHWAY THAT WOULD BE ENDED IN ACCIDENT. CONTACTED GM AND EVERYONE I HAVE BEEN TALKING TO THEM SEEMS TO BE READING A SCRIPT TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683155February 13, 2015
SEATS
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT WOULD NOT MOVE FORWARD OR BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT PASSENGER SEAT TRACK WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680476February 2, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE HEAT AND DEFROST FAILED TO WORK WITHOUT WARNING. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680294January 31, 2015
WHEELS
WE WERE TRAVELING NORTHBOUND ON US 84 IN OUR 2011 GMC TERRAIN SUV NEAR TESUQUE PUEBLO WHEN THE DRIVER'S SIDE FRONT ALLOY WHEEL DISINTEGRATED, SLAMMING OUR VEHICLE INTO THE CONCRETE BARRIER DIVIDING THE TRAFFIC. THE TIRE WAS FINE BUT THE WHEEL SPOKES WERE ALL BROKEN INTO PIECES. THE LOSE TIRE BOUNCED OVER THE BARRIER CROSSING TWO LANES OF ONCOMING TRAFFIC. NO ONE WAS INJURED, BUT IT COULD HAVE BEEN DISASTROUS FOR US AND OTHERS. THE TESUQUE TRIBAL POLICE ASKED US"TO DO SOMETHING" SO WE ARE ASKING YOUR AGENCY TO "DO SOMETHING" BEFORE SOMEONE IS SERIOUSLY INJURED IN THE FUTURE. THE TESUQUE TRIBAL POLICE STATION HAS THE REPORT (CASE [XXX]) AT ROUTE 42, BOX 360-T, SANTA FE, NM 87506 (TELEPHONE 505-988-9119; FAX 505-983-1883). PLEASE INVESTIGATE AND WARN ABOUT ALLOY WHEELS. A PIECE OF THE BROKEN WHEEL IS STAMPED "A751 GM,[XXX], THANK YOU FOR YOUR ATTENTION IN THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10680097January 30, 2015
ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON I-75 WHEN ALL OF A SUDDEN MY 2011 GMC TERRAIN SLOWED DOWN TREMENDOUSLY. ALSO, THE CHECK ENGINE LIGHT CAME ON AND THE GAGE READ ENGINE POWER DECREASING, SERVICE STABILITRAK. I COULD HAVE BEEN KILLED AND IT WAS DIFFICULT FOR ME TO PULL OVER TO THE SHOULDER. GENERAL MOTORS NEED TO RECALL AND FIX THIS BEFORE SOMEONE GETS KILLED. COME ON GENERAL MOTORS. I JUST RECENTLY PAID NEARLY $5,000 FOR A NEW TRANSMISSION BECAUSE THE VEHICLE WOULDN'T MOVE WHILE IN DRIVE AND HAD THE CATALYTIC CONVERTER REPLACED. LOTS OF PROBLEMS WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678458January 23, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE SWITCH WOULD NOT TURN AND THE VEHICLE FAILED TO START. ALSO, THE CONTACT INDICATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH. AFTER REMOVING THE KEY FROM THE IGNITION SWITCH THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN REPLACED THE IGNITION KEY BUT WITHIN DAYS OF RETRIEVING THE VEHICLE THE FAILURE HAD RECURRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678281January 22, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE DEFROSTER FAILED TO WORK AND THE RADIO ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 4/13/15*CN UPDATED 9/19/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676718January 20, 2015
AIR BAGS, SEAT BELTS
I WAS REAR ENDED WHILE ATTEMPTING TO COME TO A STOP. THE IMPACT PUSHED ME INTO THE CAR IN FRONT OF ME. MY SEAT BELTS LOCKED AND THE AIR BAG LIGHT DEPLOYED. BUT THE AIR BAG DID NOT DEPLOY (JUST THE LIGHT). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10676547January 19, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I HAD OIL CHANGED THAT MORNING. THAT NIGHT, WHILE DRIVING, "ENGINE POWER REDUCED" AND "SERVICE STABILITRAC" LIGHTS CAME ON AND VEHICLE WOULD NOT ACCELERATE OVER 15 MPH. I HAD TO PULL TO THE SIDE OF THE FREEWAY AND TURN OFF THE VEHICLE, WAIT A FEW MINUTES AND TRY AGAIN. IT WAS FINE UNTIL THE NEXT DAY WHEN THE SAME THING HAPPENED AGAIN. IT HAS BEEN ONE WEEK AND HAS HAPPENED MULTIPLE TIMES EVERYDAY SINCE. I READ MANY COMPLAINTS ON-LINE ADDRESSING THIS SAME ISSUE AND STATING THAT IT IS THE THROTTLE BODY. I TOOK IT TO THE DEALER AND THE DIAGNOSTIC SAID THE THROTTLE BODY NEEDS REPLACED. THIS IS A SAFETY ISSUE! IMAGINE TRAVELING 70 MPH DOWN THE HIGHWAY, AND YOU LOSE POWER TO YOUR ENGINE! THIS IS AN ACCIDENT WAITING TO HAPPEN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676284January 18, 2015
FUEL/PROPULSION SYSTEM
THE VEHICLE JUST STOPS WHILE DRIVING, THIS IS VERY DANGEROUS AND CAN CAUSE A MAJOR ACCIDENT. DEALER SAID THE FUEL PUMP WAS LEAKING!..FOR AN ALMOST BRAND NEW CAR THIS WAS UNACCEPTABLE!..NOW IT JUST HAPPENED AGAIN..THE VEHICLE STOPS/THE ENGINE SHUTS DOWN WHILE DRIVING!..IM TAKING THE VEHICLE AGAIN TO THE DEALERSHIP TO SEE WHAT THEY SAY... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676216January 17, 2015
ENGINE
WE WERE DRIVING TOWARDS A STOP SIGN AND ALL OF A SUDDEN THE CAR STARTED SHAKING AND SLOWED DOWN ON ITS OWN, THE DASHBOARD READ STABILITRAK OFF, ENGINE POWER REDUCED, AND THE ENGINE LIGHT CAME ON. WE COULD BARELY DRIVE THE CAR, SO PARKED AND TURNED IT BACK ON AND THE PROBLEM STOPPED, BUT THE ENGINE LIGHT STAYED ON. IF THIS HAD HAPPENED ON THE HIGHWAY IT WOULD HAVE CAUSED AN ACCIDENT. I TOOK IT TO THE SHOP TO RUN THE COMPUTER AND IT REPORTS THE THROTTLE BODY NEEDS REPLACING. THIS IS A KNOWN ISSUE WITH CHEVY AND GMC CARS (MANY REPORTS ON CHEVY AND GMC FORUMS AND OTHER WEBSITES, AND MY MECHANIC SAID IT WAS COMMON AS WELL) AND NEEDS TO BE RECALLED BEFORE PEOPLE SERIOUSLY GET INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672842January 15, 2015
POWER TRAIN
I OWN A 2011 GMC TERRAIN. PUT THE VEHICLE IN REVERSE AND BACKED OUT OF THE DRIVEWAY, THEN I PUT THE VEHICLE IN DRIVE AND IT WOULDN'T GO FORWARD.THEREFORE, I PUT IN REVERSE AND BACKED BACK INTO THE DRIVEWAY I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE TORQUE CONVERTER WENT BAD ON THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671888January 12, 2015
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE STABILITY CONTROL SERVICE LIGHT CAME ON. SERVICE ENGINE LIGHT CAME ON. VEHICLE ENGINE POWER CUT BY 50%. SAFETY ISSUE - I WAS RIDING ON THE HIGH WAY AND THE VEHICLE SPEED WAS CUT FROM 70 TO 30 - COULD HAVE BEEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671390January 9, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 30 MPH. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THE THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670814January 7, 2015
VISIBILITY/WIPER
I LIVE IN OHIO WHERE WE GET A LOT OF SNOW SO I WAS DRIVING ON THE HIGHWAY AND THE WEATHER WAS NOT SO GREAT A LOT OF SNOW ON THE ROAD AND COMING DOWN A CAR DROVE BY ME AND THREW SNOW AND SLUSH ON MY WINDOW AND THE WINDSHIELD WIPER WORKED BUT IT DIDN'T HELP CAUSE I NEED THE WIPER FLUID DIDN'T WORK AND COULD SEE OUT THE WINDOW CAUSE IT HAD THAT WHITE STUFF WHERE I COULDN'T SEE OUT THE FRONT WINDSHIELD I OH MUST WENT OFF THE ROAD SO I HAD TO PULL OVER ON THE HIGHWAY THAT WAS VERY BAD WITH ALL THE SNOW ON THE ROAD WHERE I SHOULD OF BEEN WAS IN MY CAR BUT I HAVE TO PUT WATER ON MY WINDSHIELD THAT I HAD IN MY CAR TO CLEAN THE WINDOW THAT IS A SAFETY HAZARD AND CAUSE A WREAK I DID A GOOGLE SEARCH AND FOUND A LOT OF OTHER PEOPLE HAD THIS PROBLEM NOT JUST ME AND SHOULD BE A RECALL AND IF I REMEMBER THAT HAD A RECALL ON THAT SYSTEM BEFORE SO ITS A KNOWN PROBLEM NEED TO CHECK THIS OUT ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670419January 6, 2015
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
DRIVING BACK FROM A TWO HOUR TRIP AT APROX 55 MPH OUR 2010 GMC STARTED FLASHING "REDUCED ENGINE POWER" WITH THE CHECK ENGINE LIGHT, AND "SERVICE STABILITRAK" WITH THE STABILITRAK LIGHT. SPEED DROPPED DOWN TO ABOUT 30 MPH WITHOUT CONTROL. THE CAR WAS IDLING HEAVING WITH RMPS JUMPING. WE PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED THE CAR, THE ONLY LIGHT THAT REMAINED ON WAS THE CHECK ENGINE LIGHT. SPEED CONTROL WAS RESTORED. BY THE TIME WE MADE IT HOME, APROX 20 MILES, THE CHECK ENGINE LIGHT TURNED OFF. THEN A COUPLE WEEKS LATER AGAIN, TWICE IN ONE NIGHT, BACK TO BACK. I CALLED THE DEALER FOR AN APPOINTMENT BECAUSE I ASSUMED IT WOULD BE COVERED BY A GMC WARRANTY, THEY DID NOT HAVE AVAILABILITY FOR 7+ DAYS. THE NIGHT BEFORE MY APPOINTMENT IT HAPPENED AGAIN BUT DID NOT CORRECT ITSELF AND WE HAD TO DRIVE IT TO THE DEALERSHIP AT 30 MPH. I JUST RECEIVED THE NEWS, $800 LATER, IT NEEDS A NEW THROTTLE BODY, EXHAUST CAM SOLENOID AND ANOTHER REPAIR TO THE CAMSHAFT. I DO NOT HAVE THE PAPERWORK BACK FROM THE DEALER YET FOR ADDITIONAL DETAILS, BUT AM DISAPPOINTED THAT THIS IS A COMMON PROBLEM WITH THE 2010 GMC TERRAINS AND THEY TAKE NO RESPONSIBILITY FOR THE REPAIRS. THIS SHOULD BE A RECALL. THERE IS A LOT OF POTENTIAL DANGER TO HAVING YOUR SPEED DROP WITH NO WARNING OR CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662788January 5, 2015
EXTERIOR LIGHTING
2014 GMC TERRAIN. LOW BEAM LIGHTS ONLY LIGHTS UP WHAT'S RIGHT IN FRONT OF HER. CONSUMER SCARED TO DRIVE AT NIGHT *CN THE CONSUMER WAS UNABLE TO SEE THE ROAD, WHILE DRIVING AT NIGHT. SHE STATED THE HIGH BEAMS, WERE NOT QUITE AS NOTICEABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669239December 31, 2014
SEATS
SHOULDER BOLT THAT CONTROLS HEIGHT ADJUSTMENT ON POWER DRIVER'S SEAT. I HAVE ASKED ON TWO DIFFERENT OCCASIONS AND ALWAYS NO PARTS AVAILABLE. DO NOT ALLOW WIFE TO DRIVE VEHICLE AS THERE IS SIGNIFICANT DIFFERENCE IN OUR HEIGHTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668931December 30, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DRIVING THE VEHICLE DURING THE HEAVY RAIN AND NOTICED THAT DEFOGGING/DEFROSTING OF THE WINDSHIELD ARE NOT BLOWING THE AIR ON IT FROM DASHBOARD VENTS.VISIBILITY WAS VERY LIMITED AND HAVE TO USE TOWEL TO CLEAN THE WINDSHIELD SO I CAN SEE WHERE I'M GOING.MAKE A STOP AND NOTICED THAT THE AIR IS ONLY COMING FROM VENTS TO THE FLOOR AND FRONT NOT MATTER WHAT THE CONTROL IS SET TO.WAS LUCKY TO GET HOME SAFELY BUT DO NOT WANT TO EXPERIENCE THIS SITUATION AGAIN.TODAY DROP CAR AT GMC SERVICE WHERE THEIR FOUND THAT MODE DOOR ACTUATOR IS BAD CAUSING DEFOGGING/DEFROSTING FUTURE ON THE CAR TO BE INOPERATIVE IF IT IS NOT REPLACED.I THINK THAT IS RESPONSIBILITY OF GM TO CORRECT THIS PROBLEM FOR ALL OWNERS OF GMC TERRAIN WHO EXPERIENCE SAME PROBLEM AT NO COST TO THEM FOR THEIR SAFETY AND SAFETY OF ALL USING PUBLIC ROADS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668841December 29, 2014
ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM HAS FAILED TO WORK ON A NUMBER OF OCCASIONS. DURING THIS TIME, I HAVE HAD THE USER INTERFACE SCREEN FREEZE, NOT POWER OFF AND LOSE SERVICES DURING USAGE. THE ELECTRICAL PANEL ISSUES WILL LEAD TO FURTHER COMPLICATIONS MOVING FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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