GMC Terrain Complaints

3,167 consumer complaints on file.

#10332348May 26, 2010
SEATS
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) PURCHASED 2010 GMC TERRAIN VIN [XXX] FEB 20, 2010. AT TEST DRIVE NOTED LOW HEAD RESTRAINT LOCATION AT FULL UP EXTENSION= UNCOMFORTABLE TO BACK BONE, AND HEAD. AFTER PURCHASE NOTED THAT GM SUPPLIED OWNERS MANUAL FOR THIS NEW MODEL US CAR SECTION 2-2 HAD DESCRIPTION (WARNING NOTATION & PICTURE DIAGRAM OF THE PROPER ADJUSTMENT), BUT DUE TO THE RESTRAINTS DESIGN (TOO SHORT OF NOTCHED EXTENSION RODS) THE SAFE, AND COMFORTABLE HEIGHT ADJUSTMENT CANNOT BE ACHIEVED. CURRENTLY I HAVE EXTENDED THE DRIVERS UNIT ABOUT 2 1/2 INCHES ABOVE ITS HIGHEST LOCKING POSITION (TAPED IN PLACE) WHICH BRINGS IT CLOSE TO THE DEPICTION IN THE MANUAL = A COMFORTABLE DRIVING POSITION. I HAVE TAKEN THE PROBLEM TO THE NEW AMERICAN GENERAL MOTORS UP 3 LAYERS OF MANAGEMENT (1. DEALERSHIP, 2. CUSTOMERS SUPPORT, AND FINALLY 3.EXECUTIVE OFFICES DETROIT ONLY TO BE TOLD IN A PHONE CALL 5-26-10 THAT THERE IS NO FIX FOR MY CONCERN, AND THAT THE OPERATIONS OWNERS MANUAL MY NOT REFLECT CORRECTLY THE DESIGN OF THE HEAD RESTRAINT PLACEMENT. THIS COMMENT WAS REPEATED BY THE SERVICE MANAGER AT THE DEALERSHIP IN HIS STATEMENT TO ME THAT MY ACTIONS WERE NOT SAFE, AND THAT HE WAS SURE THERE WAS PROBABLY A DISCLAIMER IN THE OWNERS MANUAL PRINTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330990May 18, 2010
VISIBILITY, STRUCTURE
WHEN THE SUN IS HIGH AND SHINING THROUGH THE WINDSHIELD, IT REFLECTS OFF THE CHROME ON THE STORAGE COMPARTMENT LATCH, THE HEATER/AC PANEL, THE RADIO CONTROLS AND THE CHROME AROUND THE GEAR SHIFT LEVER AND CUP HOLDERS DIRECTLY INTO THE EYES OF THE DRIVER. IT BLINDS YOU, I ALMOST HAD AN ACCIDENT THE FIRST TIME IT HAPPENED TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329975May 11, 2010
POWER TRAIN:DRIVELINE
2010 GMC TERRAIN. POTENTIAL PROBLEM WITH THE VEHICLE BUILD QUALITY. MY VEHICLE HIT A SEVERE POTHOLE, VERY COMMON IN NJ. THE PASSENGER SIDE FRONT AND REAR TIRES BURST AND THE TRANSAXLE BROKE APART ALONG WITH OTHER COMPONENTS THAT HELP THE WHEEL TO STAY TOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328915May 5, 2010
STRUCTURE
MY 2010 GMC TERRAIN WAS MANUFACTURED WITH A RAZOR SHARP EDGE ALONG THE INSIDE ENTIRE ROOF RACK SLICING MY ARM OPEN WHILE WASHING MAY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328648May 3, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
ENGINE CUTTING OUT AND DYING WHILE DRIVING, HORN HONKING AT TIMES, VEHICLE STARTS ITSELF SOMETIMES, BLOWING FUSES. VEHICLE TRIED TO DIE ON MY WIFE WHILE DRIVING ALMOST CAUSING A SERIOUS ACCIDENT. DEALER HAS NOT FOUND A SOLUTION YET. THEY HAVE REPLACED THE BCM WITH NO GOOD RESULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318996March 11, 2010
SUSPENSION, POWER TRAIN:AXLE ASSEMBLY
TL*THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, PROCEEDED TO MAKE A RIGHT TURN WHEN THE VEHICLE BEGAN TO MAKE A POPPING SOUND. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE TIRE FAILED TO MAKE CONTACT WITH THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THE REAR PASSENGER TIRE LIFTED OFF OF THE GROUND AND THE AXLE WAS SPINNING SLIGHTLY. THERE WAS NO RECOMMENDED REPAIR. THE FAILURE MILEAGE WAS 94. THE CURRENT MILEAGE WAS 600. UPDATED 5/6/10 *CN THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATED 07/16/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306084February 4, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I PURCHASED A 2010 GMC TERRAIN FROM ROSSI DEALERSHIP .I HAD THE TRUCK FOR A DAY AND THE SERVICE AIRBAG CAME ON IN THE DASH. I CALLED ONSTAR AND THEY SAID TO TAKE IT TO THE DEALER. I WAS TOLD IT WAS A SENSORS FOR THE AIRBAG .THE NEXT DAY THEY TELL ME IT'S AN AIRBAG MODULE. I STILL DON'T HAVE THE TRUCK AND THEY STILL DON'T KNOW WHAT IS WRONG WITH THIS TRUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Terrain