GMC Terrain Complaints

3,167 consumer complaints on file.

#10617920July 31, 2014
AIR BAGS
I HAD A AIRBAG WARNING INDICATION. I TOOK THE SUV TO GMC AND THEY INDICATED THE ISSUE IS IN THE SEAT, AS THE INDIVIDUAL SIT IN THE SEAT IT FLEXES THE CANNON PLUG WITH CAUSE THE AIRBAG SYSTEM TO DISABLE , AND SEND A WARNING. THEY INDICATED THEY COULD NOT CORRECT THE ISSUE WITHOUT DEVIATING DUE TO SAFETY CONCERNS AND THEY ASKED ME TO CONTACT NTSB TO INDICATE THE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616410July 25, 2014
VISIBILITY/WIPER
ON TOP OF VISIBILITY PROBLEMS, HEAT WORKS ONLY WHEN IT FEELS LIKE TO , HEATING OF RADIO CONTROL PANEL, LIGHTS ARE FLICKERING, SOMETIMES TOTALLY INVISIBLE,(CANT READ CONTROLS) RECALL THAT WAS ON SOME 2010 TERRAINS IS CLEARLY A RECALL FOR MY CAR, BUT GMC CLAIMS THAT MY CAR HAS NO RECALL. DRIVING ON HIGHWAY AT SPEED OF 65 MPH IT SUDDENLY RAINED, I TURNED WIPERS ON THEY GOT STUCK IN MIDDLE OF WINDSHIELD MAKING IT TOTALLY INVISIBLE OF MATTER OF SECONDS. IF I WAS NOT IN CAR ACCIDENT THEN I'M HOPING I NEVER WILL BE. HAD TO QUICKLY OPEN PASSENGER SIDE DOOR TO SEE WHERE I CAN PULL OVER TO THE SIDE. I'M GLAD NO 1 WAS RIGHT BEHIND ME, OTHERWISE THERE WOULD BE UNAVOIDABLE ACCIDENT. AS SOMEONE ELSE CLAIMED THE WIPER ARM ASSEMBLY BECAME DISCONNECTED FROM THE WIPER MOTOR ( I WAS ABLE TO MOVE THEM BY HAND) THIS SHOULD BE ADDRESSED BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615054July 21, 2014
VISIBILITY/WIPER
THIS PROBLEM IS IN WINTER MOSTLY, AS I WAS DRIVING MY WINDSHIELD BECAME FROSTED, I QUICKLY TURNED ON THE HEAT TO DEFROST IT,BUT MY HEATHER WOULDN'T TURN ON. I PULLED TO THE SIDE TO CHECK WHAT HAPPENED, MY HEATER WOULDN'T TURN ON, IT WAS TURNED ON BUT ONLY COLD AIR WAS COMING OUT OF IT. I TURNED THE CAR OFF AND ON AGAIN, STILL COLD AIR WAS COMING. AFTER TURNING ON AND OFF MY CAR FEW TIMES THE HEAT CAME ON. I WAS ABLE TO DEFROST MY WINDSHIELD AND CONTINUE DRIVING. IT HAPPENED MANY TIMES AFTER THAT TIME, BUT I ALREADY KNEW TO TURN OFF AND ON MY CAR NUMBER OF TIMES WOULD DO THE TRICK, I WASN'T THAT CONCERNED. FROM THAT TIME I REALIZED THAT AS LONG AS IN START MY HEAT TURNS ON AND AS LONG AS IT'S KEPT ON ALL THE TIME, I WOULDN'T HAVE A PROBLEM, ALSO ONCE DRIVING ON HIGHWAY MY WINDSHIELD BECAME FOGGED, REQUIRED ME TO PULL TO THE SIDE AND I HAD TO GET OUT AND CLEAN THE WINDSHIELD GLASS TO GET RID OF FOG. I WASN'T ABLE TO GET RID OF IT ANY OTHER WAY. I USUALLY DON'T DRIVE MUCH ON HIGHWAY SO I WASN'T CONCERNED. WHEN I HAPPENED TO CHECK RECALLS TO MY CAR JUST RECENTLY I NOTICED THAT THERE HAS BEEN A RECALL FOR VISIBILITY/DEFROSTER/DEFOGGER SYSTEM FOR SOME MODELS OF 2010 TERRAIN, BUT IT DIDN'T SHOW A RECALL FOR MY CAR AND. GMC SERVICE TOLD ME THAT I WOULD HAVE TO PAY FOR IT. I STRONGLY BELIEVE THAT I HAVE THIS PROBLEM WITH MY VEHICLE, WHY ISN'T THERE A RECALL FOR ALL 2010 TERRAINS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611414July 18, 2014
TIRES, TIRES:SIDEWALL
WHILE DRIVING @ 55 CENTER LANE FREEWAY INDICATOR LIGHTS SHOWED LOSS OF TIRE PRESSURE ON PASSENGER REAR TIRE. MOVED TO SHOULDER OF FREEWAY AND SAW REAR TIRE HAD NUMEROUS CRACKS ON BOTH INTERIOR AND EXTERIOR SIDE WALLS OF TIRE COVERING TOTAL CIRCUMFERENCE OF TIRE; TIRE HAD BEGUN SMOKING. ASSISTED BY STATE SAFETY PATROL AND TECHNICIAN MADE COMMENTS AS TO HAVE "NEVER SEEN A TIRE SHRED IN THIS MANNER". TREAD HAD BEGUN TO SEPARATE FROM TIRES EDGE AND CRACKS WERE APPROX.. 3 INCH'S APART AND ABOUT 2 INCHES IN LENGTH. TIRE TAKEN TO DEALERSHIP FOR REVIEW AND REPLACEMENT; DEALERSHIP ALSO COMMENTED ON THE DAMAGE AS BEING EXTREMELY UNUSUAL. VEHICLE IS 2011, SINGLE DRIVER WITH APPROX. 31000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607744July 2, 2014
AIR BAGS, STRUCTURE:BODY, SUSPENSION
WE HAD BEGUN TO CROSS AN INTERSECTION AND, WHILE OUR SPEED WAS FROM A DEAD STOP, THE OTHER DRIVER BLEW THROUGH A RED LIGHT AND HIT US AT WHAT WAS PROBABLY THE SPEED LIMIT OF 40MPH. HER CAR STRUCK US IN THE RIGHT FRONT PASSENGER SIDE AND AGAIN ON THE REAR PASSENGER SIDE. WE, MYSELF WHO WAS DRIVING, AND MY WIFE, WHO WAS THE PASSENGER ON THE SIDE HIT, WERE BOTH THROWN HARD TO THE RIGHT AT IMPACT, CAUSING INJURIES TO US BOTH, MOST NOTABLY, MY WIFE. SHE HIT HER HEAD VERY HARD ON EITHER THE PASSENGER DOOR FRAME OR THE PASSENGER WINDOW. NO AIRBAGS DEPLOYED. NO SIDE AIRBAGS, NO FRONT AIRBAGS. NO AIR BAGS DEPLOYED! *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10607054June 30, 2014
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
TL * THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT AND STALLED. THE CONTACT NOTICED THAT THE KEY WAS BENT WHEN IT WAS REMOVED FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606875June 29, 2014
STRUCTURE:BODY, SEAT BELTS, AIR BAGS
I WAS ON THE INTERSTATE IN CINCINNATI, OHIO WHEN A DEER CROSSED OVER THE JERSEY WALL ONTO THE ROADWAY AS I WAS JUST BEGINNING TO EXIT. I HIT THE DEER AT A MINIMUM SPEED OF 45-50MPH. MY AIRBAG DID NOT DEPLOY. ALTHOUGH I WAS UNHARMED I AM CONCERNED ABOUT THE FAILURE OF THE AIRBAG TO DEPLOY GIVEN MY SPEED AND FRONT IMPACT. MY VEHICLE HAS ALSO RECENTLY HAD AN INTERMITTENT ISSUE WITH SUDDEN LOSS OF POWER THAT HAS BEEN ATTRIBUTED TO THE STABILITY CONTROL SYSTEM. GIVEN THE RECENT RASH OF INCIDENTS SURROUNDING GMC VEHICLES AND THE LACK OF RECALLS ON THE TERRAIN VEHICLE, I AM REPORTING THESE INCIDENTS AT THIS TIME AS I AM CONCERNED THAT THEY MAY BE INDICATIVE OF BROADER PROBLEM WITH THE TERRAIN MODEL OF VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10606640June 28, 2014
AIR BAGS
WE STARTED THE CAR AND WENT TO TAKE OFF AND OUR AIRBAG SIGNAL LIGHT STARTED FLASHING AND BEEPING. ONCE WE GOT HOME AND PARKED IT, THE LIGHT WENT OFF. WELL ABOUT A MONTH LATER WHILE DRIVING TO CT FROM FL THE DINGING AND FLASHING LIGHT STARTED AGAIN. AND STAYED ON FROM ABOUT VA TO CT. IT HAD SINCE WENT OFF AND NOW COMES ON AND OFF OFTEN. AND ON OUR WAY HOME OUR WINDSHIELD WIPER WAS NOT WORKING PROPERLY. AS IF IT HAD TO HAVE A REST PERIOD. (NOT AN OPTION IN THE RAIN, ON THE HIGHWAY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605635June 24, 2014
VEHICLE SPEED CONTROL, ENGINE, EQUIPMENT ADAPTIVE/MOBILITY
WHILE DRIVING THE CRASH LIGHT AND SIGNAL CAME ON AND THE TRUCK SLOWED DOWN THIS HAPPEN ABOUT 6 TIMES SINCE I BOUGH THE TRUCK IN JULY 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597337June 10, 2014
VISIBILITY/WIPER
THIS IS A LIFE THREATENING SITUATION. AT NIGHT THE TOP 3/4 OF MY WINDSHIELD GOES DARK. I CANNOT SEE ONCOMING CARS, ROAD LANES, OR SIDE LINES. THIS IS LIKE DRIVING THROUGH OVERLY TINTED WINDOWS....WHEN TURNING ON UNLIT ROADS CANNOT SEE A THING. I CANNOT DRIVE THIS CAR AFTER DARK..PRISONER OF THE CLOCK. MY DEALER TELLS ME THIS IS HIS FIFTH COMPLAINT RE THIS MATTER. HELP!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596129June 9, 2014
SERVICE BRAKES, HYDRAULIC
2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO BRAKE PADS WERE RUSTED IN THE SLIDES AND THEY WOULD NOT MOVE.*SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595961June 4, 2014
AIR BAGS
WHILE DRIVING MY 2010 TERRAIN, MY SERVICE AIRBAG LIGHT REPEATEDLY CAME ON.I TOOK IT TO THE GMC DEALERSHIP FOR REPAIRS,I WAS TOLD THE AIRBAG CONNECTOR WIRES WERE DEFECTIVE. THIS IS THE STATEMENT THE DEALERSHIP PUT ON MY REPAIR INVOICE : DIAGNOSTICS.& HISTORY CODE B0014.FOUND DOCUMENT # 2601877.SUGGEST FOLLOWING THIS DOCUMENT BEFORE DOING ANYTHING ELSE.MORE MAY BE NEEDED BUT THIS IS A PLACE TO START.REPLACE AIRBAG CONNECTOR ENDS AND TERMINALS ON BOTH FRONT SEATS.AS DESCRIBED IN DOC. #26011877. MORE WORK MAY BE NEEDED.THIS COULD BE A STARTING POINT...WHAT A STATEMENT TO MAKE ,WHEN IT COMES TO A SAFETY ISSUE WHICH COST $359.58 TO REPAIR.THE DEFECT WAS IN THE INSTALLATION & THE WIRING OF THE CONNECTORS INSTALL IN THE VEHICLE. AS STATED ABOVE GMC KNEW THIS PROBLEM EXISTED ACCORDING THE CODE B0014 & DOC.#26011877 SUPPLIED TO THE DEALERSHIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595500June 2, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED WHILE STOPPED ON AN INCLINE AND PRESSURE WAS RELEASED FROM THE BRAKE, THE VEHICLE ROLLED BACKWARD AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,945.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592961May 21, 2014
STRUCTURE
I KNOW IM NOT THE ONLY PERSON WHO HAS THIS PROBLEM WITH THEIR TERRAIN...I BOUGHT IT BRAND NEW DEC 2010..AND NOW IM TRYING TO UNDERSTAND WHY THE PAINT IS PEELING OFF THE VEH DOWN TO THE BARE METAL..IT MAKES NO DIFFERENCE THAT MY VEH HAS 70K MILES ON IT....APPARENTLY THE GM HAS A PROBLEM WITH THE PAINTING PROCESS AT THE PLANT WHERE IT WAS BUILD.....I FOUND A TERRAIN FORUM ON THE INTERNET WHERE EVERYBODY CAN COMPLAIN ABOUT THEIR VEHICLES AND LOW AND BEHOLD THERE IS A PAINT PROBLEM.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588904May 16, 2014
AIR BAGS, SEATS
I HAD THIS CAR AS A RENTAL. MY WIFE WAS IN THE PASSENGER SEAT AND USES A CUSHION TO SIT ON, BECAUSE OF BACK PROBLEMS. WE NOTICED THAT AIR BAG "ON" LIGHT WAS NOT LIT. WHEN SHE TOOK AWAY THE SEAT CUSHION THE AIRBAG "ON" WAS LIT.I DON'T KNOW IF THIS IS A PROBLEM, BUT THERE WAS NO WARNING MSG ANYWHERE ABOUT USING A SEAT CUSHION. THERE WAS NO OVERRIDE SWITCH TO FORCE THE AIRBAG "ON" LIGHT EITHER AND ACTIVATE THE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588334May 14, 2014
AIR BAGS
VEERED OFF SIDE OF HIGHWAY, STRUCK SOMETHING HEAD-ON AND WAS RENDERED UNCONSCIOUS AS HEAD HIT STEERING WHEEL. I WAS TRANSPORTED UNCONSCIOUS IN AMBULANCE FROM CRASH SCENE TO LOCAL HOSPITAL, WHERE I WAS AN INPATIENT FOR TWO DAYS. EXTENSIVE DAMAGE TO FRONT OF VEHICLE INDICATED THE SEVERITY OF IMPACT... YET AIR BAGS DID NOT DEPLOY. I BELIEVE AIR BAGS SHOULD HAVE DEPLOYED ON IMPACT AND I WOULD NOT HAVE BEEN RENDERED UNCONSCIOUS, AND COULD HAVE CONTROLLED VEHICLE TO AVOID STRIKING TREE, BRUSH, ETC. I CONTACTED GMC CORPORATE.. TO ADVISE MY CONCERNS FOR SAFETY... RECEIVED A FOLLOW UP TELEPHONE CALL FROM GMC REPRESENTATIVE... (HE) EXPRESSED NO INTEREST IN MY COMPLAINT... REFUSED TO COMMENT ON MY STATEMENT THAT AIR BAG FAILED TO DEPLOY RESULTING IN EXTENSIVE DAMAGE TO FRONT OF VEHICLE AND SUSTAINING A HEAD INJURY AS NO BAG DEPLOYED. NO MATTER THAT I AM LEASING THE VEHICLE AND FEAR FOR MY SAFETY... I WAS ADVISED THAT GMC HAD NO FURTHER INTEREST IN THIS MATTER AND WOULD NOT EVALUATE MY SAFETY CONCERNS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10587381May 9, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE WINDSHIELD WIPERS FAILED TO WORK. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE WIPER BLADE TRANSMISSION MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587232May 8, 2014
POWER TRAIN
THE CHECK ENGINE LIGHT CAME ON SO I TOOK IT TO RADLEY CHEVROLET IN FREDERICKSBURG, VA TO HAVE IT CHECKED OUT. I WAS INFORMED THAT THE CATALYTIC CONVERTER WAS BAD AND NEEDED TO BE REPLACED. THE COST WAS $1125.00. THE SUV IS ONLY 4 YEARS OLD. THE MILEAGE IS HIGH BECAUSE I TOW IT BEHIND MY MOTORHOME. THE REAL RUNNING MILES SHOULD BE SOMEWHERE IN THE LOW 60,000 MILES RANGE. THE DEALER TOLD ME THAT THE SUV WAS OUT OF WARRANTY AND THAT I WOULD HAVE TO PAY FOR THE REPAIRS. THIS IS RIDICULOUS THAT A 4 YEAR CAR NEEDS TO HAVE SUCH AN EXPENSIVE PART REPLACED AND ESPECIALLY ONE THAT INVOLVES THE EMISSIONS OF THE CAR. I BELIEVE IT SHOULD BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587265May 8, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FRONT COLLISION ALERT SENSOR ILLUMINATED AND THE VEHICLE DECREASED IN SPEED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE VEHICLE WAS WORKING PROPERLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 8,033. UPDATED 8/22/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583703April 19, 2014
AIR BAGS
I INADVERTENTLY VEERED OFF SIDE ROADWAY, (VA HIGHWAY 220) COLLIDING WITH A TREE/ROADSIDE SHRUBS, ETC (WAS KNOCKED UNCONSCIOUS AS FOREHEAD HIT STEERING WHEEL ON INITIAL IMPACT). AIRBAGS DID NOT DEPLOY ALLOWING ME TO SUSTAIN A HEAD INJURY THAT KNOCKED ME UNCONSCIOUS... FOREHEAD WAS GASHED WITH SIGNIFICANT BLEEDING. I WAS TRANSPORTED BY AMBULANCE IN UNCONSCIOUS STATE. DAMAGE TO VEHICLE IS IN EXCESS OF $8,000 SO FAR AS VEHICLE STILL IN REPAIR SHOP WITH MASSIVE FRONT END DAMAGE THAT AFFECTS STEERING LINKAGE, ETC. THE IMPACT OF VEHICLE AGAINST FOLIAGE, TREES SHRUBS, SHOULD HAVE FORCED AIR BAGS TO DEPLOY AND I BELIEVE THAT I WOULD NOT HAVE SUSTAINED A HEAD INJURY THAT RENDERED ME UNCONSCIOUS WITH MILD CONCUSSION AND COULD NOT CONTROL VEHICLE LEAVING ROADWAY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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