GMC Terrain Complaints

3,167 consumer complaints on file.

#10745847August 3, 2015
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
CAR DIE (STALL) AT IDOL AFTER WARMED UP DRIVE IT 10 MILES STOP AT STOP SIGN IT DIE RESTART DIE AGAIN MAY DO THAT 3-4 TIMES BEFORE IT WILL TAKE GAS AND RUN DOES THIS INTERMEDITLY RUN FINE FOR HALF A DAY STOP RUN IN STORE COME OUT RESTART AND IT DIE (NO CHUGGING JUST DIE) AUTO PARTS STORE SAID IT WAS A CRANKSHAFT SENSOR WHEN THEY CHECKED WHAT HAD THE CHECK ENGINE LIGHT ON (NOTE CHECK ENGINE LIGHT NOT COME ON EACH TIME IT STALLS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745163July 30, 2015
VISIBILITY/WIPER
WHILE OPERATING THE VEHICLE IN A SEVERE RAIN STORM THE FRONT WINDSHIELD WIPERS STOPPED WORKING. THIS CREATED AN IMMEDIATE LOSS OF VISIBILITY. AN INVESTIGATION INTO THE PROBLEM REVEALED THAT THE WINDSHIELD WIPER LINKAGE BECAME DISCONNECTED AT THE MOTOR. THE LINKAGE IS CONNECTED WITH A SIMPLE SNAP-IN BALL AND SOCKET JOINT. THE SOCKET PORTION OF THE JOINT ASSEMBLY APPEARS TO BE A NYLON TYPE MATERIAL. IT IS BELIEVED THAT OVER TIME THE SOCKET WORE TO THE POINT THAT THE BALL WAS ABLE TO BECOME DISENGAGED FROM THE SOCKET. THE WINDSHIELD WIPERS WERE OPERATING AT THEIR HIGHEST SETTING WHEN THIS INCIDENT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744115July 28, 2015
AIR BAGS
THE AIRBAG INDICATOR ON THE DASH ALONG WITH THE WARNING "DING DING DING" GOES OFF CONSTANTLY. I AM CONCERNED THERE IS SOMETHING WRONG WITH THE AIRBAGS. I WOULD LIKE TO KNOW THE MANUFACTURER OF THE AIRBAGS AND I WOULD LIKE TO KNOW IF THOSE AIRBAGS ARE BEING RECALLED IN OTHER VEHICLES. I BOUGHT THIS VEHICLE USED IN APRIL OF 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743478July 25, 2015
UNKNOWN OR OTHER
OPENED REMOTE LIFT GATE IT WENT UP VERY FAST THEN CAME DOWN ON TOP OF MY HEAD LEAVING ME WITH A VERY BAD HEAD ACHE. CONTINUES TO DO THE SAME THING WAS CHECKING TO SEE IF THERE WAS A RECALL ON THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10743496July 25, 2015
ENGINE
I'VE HAD ISSUES WITH THIS ENGINE SINCE I FIRST LEASED THE CAR BRAND NEW IN 2010 AND EVENTUALLY BOUGHT IT. THE SERVICE STABILITRAK WARNING LIGHT CAME ON AT VARIOUS TIMES, COUPLED WITH REALLY ROUGH IDLE. I DIDN'T THINK MUCH OF IT AS IT WAS SO RANDOM I NEVER THOUGHT I HAD A SERIOUS ENGINE DEFECT. IN JULY OF 2014 I WAS DRIVING ABOUT 60 MILES TO WORK ONE WAY, AND THAT IS WHEN THE REAL TROUBLE BEGAN. THE SERVICE STABILITRAK ERROR MESSAGE WOULD COME ON SEVERAL TIMES DURING THOSE CAR TRIPS REDUCING POWER. I WOULD PULL OVER TO THE SIDE OF THE ROAD AND TURN THE ENGINE OFF, TURN IT BACK ON, AND MOST TIMES THE CAR RESUMED NORMAL DRIVING CONDITION. ONE DAY IN JULY 2014 THE CAR JUST DIED, IT WOULDN'T RUN. I HAD IT TOWED TO A GMC DEALER AND THEY SAID IT WAS UNDER WARRANTY AS I HAD UNDER 36,000 MILES ON THE VEHICLE. THEY REPLACED TRANSMISSION, TRANSAXLE, TENSIONER, CHAIN, CHAIN PACKAGE, GASKET, WATER PUMP, AND BALANCE SHAFT REPLACEMENT. THEY ALSO REPROGRAMMED ECM AND PERFORMED MORE DIAGNOSTICS ON SERVICE ENGINE SOON WARNING LIGHT. FROM JANUARY 2015 THRU JULY 2015 I'VE HAD HORRIBLE ISSUES WITH SERVICE STABILITRAK ERRORS AND THE ENGINE GOING INTO LOW POWER MODE. IT WOULD GO AWAY LONG ENOUGH PERIODS THAT I JUST DIDN'T GET IT LOOKED AT BUT NOW IT COMES ON REDUCING POWER EVERY TIME I DRIVE THE CAR. I REALLY HOPE THIS IS COVERED UNDER WARRANTY SOMEHOW OR ABLE TO BE FIXED THROUGH RECALL. I FEEL LIKE I GOT A LEMON FROM THE BEGINNING BUT DIDN'T KNOW UNTIL MUCH LATER. I'M HESITANT TO TAKE IT INTO A DEALER AGAIN NOW AFTER READING SO ANY HORROR STORIES ABOUT HOW THE DEALERS ARE GUESSING ON HOW TO SOLVE THE ISSUES AND FROM MY OWN EXPERIENCE OF NOT GETTING MY ISSUES RESOLVED BY THE DEALER. I'M NOT BLAMING THE DEALER, BUT IT SEEMS THERE IS A FUNDAMENTAL DESIGN FLAW WITH THIS ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735268July 20, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE TRACTION CONTROL AND THE STABILITY TRAC WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732175July 6, 2015
STEERING
TL* THE CONTACT OWNED A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS A STOP SIGN. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,248.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10732040July 5, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I BOUGHT THIS TERRAIN USED WITH 21000 MILES ON IT. I HAVE HAD 2 ISSUES WITH THE STABILITRAC SYSTEM NEEDING SERVICED SINCE THEN. BOTH ISSUES TOOK PLACE AS I WAS STARTING THE ENGINE. I HAVE MANY OTHER COMPLAINS OF THIS VEHICLE. CERTAINLY WISH I HAD MY 2009 ACADIA WITH 165000 MILES BACK. I AGREE GM NEEDS TO DO SOMETHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731802July 2, 2015
UNKNOWN OR OTHER
I WAS PUTTING A PACKAGE IN THE REAR COMPARTMENT, WHEN THE HATCH STARTED TO CLOSE, IT HIT MY HEAD AND DIDNOT STOP, I HAD TO GRAP THE HATCH,AND HOLD IT UP..THERE IS SOMETHING TERRIBLY WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730851June 28, 2015
UNKNOWN OR OTHER
NOTICED "CHECK ENGINE" LIGHT CAME ON WHEN I TURNED ON THE ENGINE. SINCE, I JUST BOUGHT THE CAR THE DAY BEFORE, I THOUGHT MAY BE IT NEED AN OIL CHANGE. SO, I DROVE IT BUT IT STALLED WHEN I GET TO THE STOP SIGN IN THE PARKING LOT. I TURNED THE ENGINE BACK ON, DROVE ABOUT 15 MILES AND WHEN I GOT TO THE TRAFFIC LIGHT, I SLOWED DOWN TO MAKE A RIGHT (LIGHT WAS GREEN), THE CAR STALLED AND LOCKED THE STEERING WHEEL! I AM THANKFUL THERE WAS NO CAR BEHIND ME. I JUST DO NOT FEEL SAFE DRIVING THAT CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723435June 4, 2015
ENGINE, POWER TRAIN
DRIVER HAD STOPPED AT STOP SIGN ON THE EXIT RAMP AND AS SHE BEGAN TO ACCELERATE TO CROSSOVER TO APPROPRIATE LANE THE CAR STALLED IN THE MIDDLE OF THE ROAD, REDUCED ENGINE LIGHT CAME ON, AND CHECK STABILITY LIGHT LIT. THIS WAS IN A VERY DANGEROUS LOCATION AS THE SIDE ROAD THE DRIVER WAS LOCATED WAS AT THE BOTTOM OF A HILL, SO ONCOMING TRAFFIC WOULD NOT HAVE BEEN ABLE TO STOP AND IT WOULD HAVE BEEN A T-BONE HIT FOR THE DRIVER AND HEAD ON FOR THE ONCOMING VEHICLE. THE CAR SLOWLY (VERY, VERY SLOWLY) MOVED FORWARD ENOUGH TO FINALLY GET ACROSS STREET AND TO A SAFE PLACE. ALTHOUGH NO ACCIDENTS OR INJURIES OCCURRED, IT WAS BY THE GRACE OF GOD THAT NO TRAFFIC WAS COMING OVER THE HILL. THIS HAD THE POTENTIAL AND HAS THE POTENTIAL OF BEING A DEADLY PROBLEM IF IT OCCURS AGAIN OR IF ANOTHER VEHICLE HAS THE SAME ISSUE. IMMEDIATELY HAD TOW TRUCK PICK UP CAR AND TAKE TO GMC DEALERSHIP. I AM AWAITING THE RESULTS FROM THE DEALERSHIP. MY WORK REQUIRES A LOT OF TRAVEL AND NOW I DO NOT FEEL SAFE IN THIS CAR WITH THIS ISSUE (WHICH AFTER RESEARCH TODAY SEEMS TO HAPPEN A LOT IN GMC VEHICLES. ) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722457May 30, 2015
FUEL/PROPULSION SYSTEM
FROM THE FIRST DAY I GOT MY GMC ALL I GET IS 10 MPG AND IT FEELS LIKE THE DEALER IS GIVING ME THE RUN A ROUMD.(GETTING NO HELP).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722057May 28, 2015
UNKNOWN OR OTHER, AIR BAGS
CAR CRASH AT 45 MPH. FRONT IN DAMAGE AND AIR BAG DID NOT DEPLOY. SEATBELTS DID NOT LOCK UP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10717142May 18, 2015
ENGINE
I WAS DRIVING DOWN THE ROAD WHEN MY 2010 GMC TERRAIN SUDDENLY LOST POWER AND SLOWED DOWN. THE NEXT MORNING MY CHECK ENGINE LIGHT WAS ON AND STAYED ON. I TOOK IT TO THE DEALERSHIP AND THEY STATED THAT I NEEDED A NEW ENGINE. PROBLEMS WITH THE TIMING CHAIN BEING STRETCHED, CAMSHAFT AND CAMSHAFT ACTUATOR, AND OIL LEAKING IN THE ENGINE. HOW COULD I NEED A NEW ENGINE, MY CAR HAS 58,500 MILES ON IT. GM HAD A RECALL DUE TO THE TIMING CHAIN STRETCHING. I HAD THE RECALL TAKEN CARE OF IN NOV 2013. 1 1/2 YEARS LATER, 15,000 MILES LATER AND 2 1/2 MONTHS PAST MY WARRANTY AND THE ENGINE GOES. WASN'T THE RECALL SUPPOSE TO TAKE CARE OF THIS ISSUE. THE DEALERSHIP STATED THAT THE ENGINE WOULD COST AROUND $6,000. THEY SUPPOSEDLY CALLED GM AND GM STATED THEY WOULD COVER ROUGHLY 60%. I STILL HAVE TO PAY $2500 TO HAVE IT REPAIRED. PLUS THE ENGINE IS A REBUILT ENGINE SO I CAN RUN INTO THE SAME ISSUES. I WAS LIVID. I CONTACTED GM AND THEY WOULDN'T EVEN HELP ME. THEY STATED THEY COULD ONLY WORK WITH THE DEALERSHIP. I HAVE TO LEAVE IT TO SOME DEALERSHIP TO NEGOTIATE ON MY BEHALF. I KNOW I AM GETTING TAKEN TO THE CLEANERS ON THIS BUT WHAT CAN I DO. I HAVE TO FIX IT IN ORDER TO TRADE IT IN. GM KNOWS THERE IS A PROBLEM WITH THE ENGINES IN THE 2010 TERRAIN AND THEY DON'T WANT TO DO A THING ABOUT IT. I NOTICED A LOT OF OTHER PEOPLE WERE COMPLAINING OF ENGINE PROBLEM ON THEIR 2010 TERRAIN TOO. WHAT MAKES THE SITUATION WORSE IS ON 5/17/2015 MY HUSBANDS CHECK ENGINE LIGHT WENT ON IN HIS 2012 GMC SIERRA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717212May 18, 2015
ENGINE
CAR STARTED MAKING RATTLING NOISE ON STARTUP. GOT WORSE. TOOK TO A FEW CAR PLACES AND THOUGHT IT WAS THE OIL. BUT THE OIL WAS FINE. THEN THE ENGINE LIGHT CAME ON AND A SECOND LATER THE CAR SHUT OFF WHILE I WAS DIVING DOWN THE ROAD WITH MY TWO BABIES!! VERY DANGEROUS! RAN INTO A FRIEND WHO HAS THE SAME MAKE AND MODEL CAR AS MINE AND SAID SHE HAD THE EXACT SAME PROBLEMS. HAS 80K MILES AND HAS ALREADY CHANGED THE TIMING BELT FIVE TIMES. CAR JUST SHUTS OFF. EXTREMELY DANGEROUS! I WILL REPORT THIS TO EVERYONE I KNOW AND WARN THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716487May 14, 2015
ELECTRICAL SYSTEM, ENGINE
SITTING IN CAR WITH KEY IN CUP HOLDER AND THE ENGINE TRIED TO CRANK UP ALL MY ITSELF. CAR TAKEN TO DEALERSHIP AFTER THE 3 RD TIME HAPPENING,DEALERSHIP CLAIMS THEY CAN NOT FIND AN ISSUE WITH THE CAR. TODAY CAR HAS DONE THE SAME NHING THREE TIMES ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715707May 11, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE OPERATING THE VEHICLE, THE DEFROSTER AND DEFOGGER SYSTEMS MALFUNCTIONED AND BECOME INOPERABLE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714629May 5, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THERE WAS SEVERE CORROSION ON THE REAR DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THE DOOR WAS INCORRECTLY SEALED AND NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713701April 30, 2015
EQUIPMENT, ELECTRICAL SYSTEM
I BOUGH 2011 GMC TERRAIN 4 CYLINDER.. ABOUT 3 MONTHS LATER THE CAR START TO STALL ON ME MAKING WEIRD NOISES AND LOSING OIL..TOOK TO A DEALERSHIP NEAR WHERE I LIVE THE SERVICE GUY ASKED ME IF IT STALLS ON YOU WILL HAVE TO STALL ON ME TOOK IT FOR A TEST DRIVE DIDNT STALL.. I PUT MY FOOT DOWN AND SAID TO HIM TO SCAN THE CAR AT THE POINT HE GAVE ME A CAR TO COME HOME AND I LEFT MY TERRAIN THEIR TO SEE WHAT THE PROBLEM WAS THEY FOUND OUT THAT THE SENSORS FAILED AND SOME OTHER STUFF.. AFTER THE CAR BEING THEIR FOR 4 DAYS I GO PICK IT UP AND IT WAS BETTER... ONLY LASTED FOR 6 MONTHS STARTED AGAIN TO BREAK DOWN AND LEAKING OIL I WOULD CHANGE THE OIL EVERY 3 MONTHS BUT IN BETWEEN I HAD TO PUT OIL THAT I WOULD HAVE TO GO TO THE STORE OR GASTATION WHEN I WAS PUTTING GAS... I AM A VERY BUSY HARD WORKING PERSON SO MY TIME IS LIMITED AND I HAVE 2 KIDS IF NOT I WOULD GO TO THE DEALERSHIP EVERY OTHER DAY TO COMPLAINT... ALSO WITH NOT A LOT OF TIME IN MY HANDS HERE GOES ANOTHER YEAR AND THE PROBLEM REALLY NEVER GOT PROPERLY FIXED AND THE CAR IS MAKING CRAZY NOISES LEAKING OIL ALL OVER AND STALLING AGAIN..WE COULD GET KILLED IN THE MIDDLE OF THE CAR NOT FUNCTIONING PROPERLY... I ALMOST GOT INTO A CAR ACCIDENT CAUSE I WAS DRIVING AND CAR JUST STOPPED... THIS IS UNFAIR ESPECIALLY AFTER READING HUNDREDS OF COMPLAINTS WHEN I JUST TYPE ON MY COMPUTER 2011 GMC STALLING PROBLEMS TONS OF PEOPLE ARE COMPLAINT THE SAME WAY WITH THE SAME PROBLEMS I AM HAVING... OIL LEAKING STALLING ON HIGHWAYS JUST HORRIBLE I ALSO HAD THE CAR TOWED ABOUT 2 MONTHS AGO JUST STOPPED CAM SENSOR NEED TO CHANGED AGAIN.FOR THE LAST 3 WEEKS THE CAR IS AGAIN STILLING BUT THANKFULLY I PUT IN PARK AND IT STARTS UP AGAIN... THIS PROBLEM SHOULD GET RESOLVED... TONS OF PEOPLE HAVING THIS SAME ISSUES GMC SHOULD BE EMBARRASSED OF THIS SITUATION AND FIX IT OR AT LEAST TRY... THE PEOPLE AT THE DEALERSHIP AT THE SERVICE DESK THEMSELVES ARE TIRED OF HEARING PEOPLE SCREAMING AT THEM ABOUT ALL THIS ISSUES.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713326April 28, 2015
ENGINE, FUEL/PROPULSION SYSTEM
LESS THAN A MONTH AGO, WHILE DRIVING ON INTERSTATE 95 IN THE LEFT LANE DURING RUSH HOUR THE ENGINE BLEW ON A 2 YEAR OLD GMC TERRAIN. HOW THIS IS AT ALL POSSIBLE I HAVE NO CLUE, BUT LUCKILY ENOUGH I WAS ABLE TO SAFELY COAST OVER TO THE RIGHT SHOULDER AND AWAIT FOR A TOW TRUCK. BELOW IS THE BACKGROUND INFORMATION, AS WELL AS THE HEADACHE I HAVE HAD TO UNDERGO SINCE THIS HAPPENED. -1 MONTH PRIOR TO THE ENGINE BEING BLOWN I HAD TAKEN THE CAR IN FOR A 5,000 MILE CHECK-UP -NIGHT BEFORE THE INCIDENT THERE WAS A FLUTTERING NOISE HEARD FROM THE ENGINE, SO PLANNED ON TAKING TO SHEEHAN THE NEXT MORNING AT APPROXIMATELY 9:30 AM ON 3/17/2015 WAS DRIVING ON INTERSTATE 95 IN THE LEFT LANE DURING RUSH HOUR AND THE RPMS DROPPED TO ZERO -WITNESS SOMETHING THAT LOOKED LIKE OIL LEAKING FROM THE ENGINE WAS TOLD TO SHEEHAN BUICK GMC WHERE THEY LOOKED AT IT AND THE NEXT DAY REPORTED THAT THE ENGINE BLEW, A ROD TO THE PISTON SNAPPED AND TORE A HOLE THROUGH THE SIDE OF THE ENGINE -WAS TOLD BY SERVICE MANAGER THAT WHEN THE ENGINE WENT IT "GRENADE" INSIDE AND RESULTED IN LONGER TO FIX AND REPLACING MORE PARTS LIKE A MANIFOLD. -SINCE IT WAS FIXED I HAD NO OTHER CHOICE BUT TO TAKE THE CAR BACK I LEFT THE SHOP AND GOT ON INTERSTATE 95 FOR ABOUT 10 MILES WHEN I NOTICED THE CHECK-ENGINE LIGHT ON IMMEDIATELY RETURNED TO SHEEHAN AND TOOK THE LOANER BACK -WAS TOLD NOW HAD TO REPLACE THE FUEL INJECTORS -2 WEEKS AFTER THAT WEEK REPAID ENGINE LIGHT ON AGAIN FOR A WIRE HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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