Buick Envision Complaints

249 consumer complaints on file.

#11520521May 4, 2023
SERVICE BRAKES
Driver front brake hose burst, mechanic placed back in packaging for me to keep for inspection. Fortunately it busted coming to a stop for traffic light while already slowing, then could slowly drive off roadway into a parking lot, brake pedal went to the floor due to loss of fluid and could have been catastrophic for my wife or other motorists. My mechanic replaced with factory GM hoses on both sides. My mechanic is a state of Maryland licensed inspection station and confirmed the failure. No prior warning, Onstar records will confirm, after the fact, of lights and warnings of brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519836May 1, 2023
SEAT BELTS
Owner of a 2017 Buick Envision that the front driver’s side seat belt strap has started to fray along the seat belt which could fail in a crash. It seems that the male seat belt connector maybe causing the fraying. The current mileage on the 2017 Envision is 41,497 miles. The local dealer was notified when scheduling an appointment for service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519556April 29, 2023
ELECTRICAL SYSTEM, POWER TRAIN
The Buick died due to a fuel pump control module. This happened in a busy intersection. We were unable to force car into neutral so it could be pushed out of traffic . Ninth minutes later a tow truck showed up and had to drag car onto roll back. We have exhausted attempts with GM and its dealers and no answers. I also have a 2021 Gmc pickup with push button start and same problem. This is a major safety problem and a danger to driver and passenger .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519458April 28, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2023 Buick Envision. The contact stated while parking the vehicle, the vehicle launched forward without warning, causing the vehicle to drive over the curb. The contact desperately depressed on the brake pedal and the vehicle came to a complete stop, causing damages to the front bumper and underneath the vehicle. The contact was able to park the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the dealer referred the contact to the manufacturer for assistance. The manufacturer was not contacted. The failure mileage was 760.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516960April 13, 2023
FUEL/PROPULSION SYSTEM
Driving at 45 mph the vehicle stopped running in traffic. Able to get off road and vehicle would not start. Engine turned over but did not fire. Waited about 10 min. while on phone with dealer and tried again. It started. Able to drive approx. 2 miles to dealer. Dealer says Fuel pump control module is bad. This is a dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515188April 3, 2023
UNKNOWN OR OTHER
Paint is pealing from both sides of car strip between drivers side and passenger on both sides.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514493March 29, 2023
STEERING
Power steering loss. While driving the electronic power steering quit, and I received warnings that the power steering was not working. I also got errors on the advance headlights not working and that the all wheel drive was disable. Drove home with no power steering and checked the power fuses with a volt meter. No failures found. Restarted the car and there was no more problems. The online diagnostic indicated no failures recorded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514166March 28, 2023
ELECTRICAL SYSTEM, STEERING
Every time the car auto stops and turns back on the steering locks. So when the car starts you can’t turn the wheel. Also, while driving the car will lock and radio will shut off/ turn on. This happens like 1 to 2x a week. It is available for inspection. It could be very dangerous for me and others for needing to turning into places or even turning down the road. It hasn’t been confirmed or inspected, yet. There is only one warning lamp that flashes on for a split second, it’s no t/c. It just started flashing 3/26/23 not prior to incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512652March 19, 2023
ENGINE
This is my 2nd complaint regarding this car. On, 11/5/22, I was making a left hand turn on a highway, and heard a humming sound, that was elevating like the sound of an airplane. At first I thought it was coming from the music that was playing. I turned it down and the noise was still there. The screen then went black and had red writing on it. I have to have one set of gasses to drive and another pair to see up close. My GPS talks thru the screen and started talking, because I was turning, and I was unable to change glasses quickly enough to see what it said. I did report it to one of the owners of the dealership at the time, but received no answer back. when I went to have the oil changed recently and have the heated seat modules installed, I asked them to pull up the codes, to see if it would show what happened. The service guy told me that when that happened it was because the car had lost communication with the computer. He gave me a copy of the codes list, but I'm not sure if it is a complete list or not
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512647March 19, 2023
ENGINE
On 10/12/22 I was stopped at a red light. I was the first person in line at the red light, right at the entrance to the NYS Thruway. When the light turned green, my car locked up and I was unable to proceed. People were honking at me but the car would not go out of park. Some road construction workers ran over to the car to see if they could push it out of traffic. I kept trying to turn it off and restart it. Finally, after many attempts it finally went into drive. The light was now red again, but the construction workers, held up oncoming traffic and told me to just go. I was on the same road as the the dealership where I leased it, so I called them, told them what happened and that I was on my way there. I had also received a message from Buick at the same time, saying it detected an engine/transmission problem with my car. The dealership told me not to bring it in, but I took it there anyway. I had lost my husband a month earlier, so I had no one to call at home to come get me. They kept it for a week, and said they couldn't find anything wrong, so had me pick the car up. They also said that someone had been driving it everyday, checking it, but you can see from the incident report, that they drove it a total of 3 miles. also, on the report that they put that I had said the check engine light was on. That is not true. I never told them that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510234March 5, 2023
ELECTRICAL SYSTEM
My car was parked in the driveway, and it was locked. The keys were in a bowl next to the door. During the night the sunroof opened with no contact from anyone and it rained that night and flooded the inside of the car. We did research on the issue and this has happened to many Buick owners. I put the car under shelter and got out as much water as I could. The sunroof would not operate to close it. First thing Monday morning I was at the dealers. The dealer stated that had never seen that problem. I gave them some of the information I found on the internet. They could not get the sunroof to close. They ordered the parts and kept the car to continue drying it out. Once the parts arrived and were installed they got the sunroof to close but then it opened about half way. They are talking to Buick engineers. Luckily this happened while my car was parked. However, had I been driving and rain started poring into the car it could easily cause an accident. It would be a serious distraction to the driver in addition to the steering wheel becoming slick with water and hard to handle. Also it could cause other electrical components to fail due water in their system and cause an accident. I believe this is an electrical manufacturing defect and needs to be addressed. Currently my car is still at the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505767February 6, 2023
ENGINE, POWER TRAIN
New Buick Envision 2022 has ongoing engine and powertrain issues. Vehicle has been returned to the dealer service department for squeaking sounds coming from the engine when manually turning car off, coolant smell coming from engine and loud whistling sound when accelerating in speed. Symptoms occur when engine is warmed up and driven for a period of time. Since purchasing the vehicle on October 15, 2022, it has been in service for approximately 72 days - with stated repairs, per the dealer - turbo hose replacement followed by the replacement of the turbo. Picked car up on February 1, 2023 after being in service for 54 days - took the vehicle 90 miles out of town and the engine squeaking/squealing sounds are just as prevalent and consistent, and can still smell coolant. The vehicle engine issues are a safety issue. No consumer should have to endure the immeasureable stress and inconvenience of buying a brand new vehicle with these maintenance issues, let alone any issues at all. The car now has approximately 2700 milles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498760December 24, 2022
UNKNOWN OR OTHER
The interior windshield, side widows and rear window accumulates moisture and frost and it drips down on my dashboard, down my windows, and forms a puddle in the rear of my vehicle as it melts down. I’m afraid this is going to destroy my electrical system and the interior of my vehicle. I have to wipe up the water with a towel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497519December 15, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SEATS
Purchase the vehicle new with fifteen miles in June 2022, 11/3/2022 Service Instrument Cluster failure happened during a vehicle software update in November 2022. 11/7/2022 Took the vehicle to a GM Dealer they performed a software update that was to correct the problem. However, a day later the Service Instrument Cluster light came on. parts for this are on back order. 8/04/2022 When driving, the gears are not shifting correctly; also, while driving, the RPM jump up, When I speed up to move over to the next lane or pass, the vehicle hesitated, the engine would accelerate, up, and the vehicle started moving slowly. I also notice in this new vehicle that when I turn off the car, there is a loud noise like knocking coming from the front of the vehicle that lasts for a few minutes after the car is off. When program the memory seat seems to mix up drivers 1 and 2 must reprogram several times and it still doing the same thing. When I pruchased the car I was told the chip would be in between September and October and would be considered a recall having them put in. now it indefinite with no time frame of when the chip will be available. The purchased price and paid for this car included heated seats front and back. Paid for items not equipped on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496742December 9, 2022
ENGINE
Purchased 2022 Buick Envision on October 15, 2022, currently has estimated 2400 miles. One month after purchase at 2200 miles, November 16th, a squeaking noise started coming from engine when you turn the vehicle off. Additionally, engine makes a whistling sound when accelerating/ changing gears. Took vehicle into service station, showed service tech the recorded incidents on video, it was indicated it was the turbo hose causing the engine noise. Buick Morrow, GA service station kept vehicle for two weeks - indicating time needed to order hose/replace the turbo hose. Picked vehicle back up on Monday, December 5, 2022, the squeaking sound returned - recorded incidents. Vehicle engine continue to whistle when accelerating. I am scheduled to return my vehicle back to the Buick Morrow, GA service station today, December 9th to have the same reported issue looked at again.. Note: Filed a complaint with corporate and have requested the issue be escalated due to my concerns with the vehicle safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495280November 29, 2022
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING
The contact owns a 2021 Buick Envision. The contact stated while reversing at an undisclosed speed, the vehicle failed to stop as needed. The vehicle struck a dumpster before coming to a stop. There was no injury sustained. The vehicle was taken to the dealer, but no failure was found. The manufacturer was not contacted. The failure mileage was 11,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11491376October 28, 2022
POWER TRAIN, SERVICE BRAKES
Car keeps jolting forward on it’s. This almost caused me to slam into the back of someone’s car on the highway in bumper to bumper traffic. While trying to slow down the car forcefully slams forward. Other times I have been trying to accelerate from a stop and the car slams forward. When this happens everyone is thrown forward this started happening after repair at Jack Gimbalvo Buick body shop in York. Jack Giambalvo Buick dealership said they can’t duplicate the problem and there are no misfires. I will be calling corporate to make another complaint. I have already been in an accident in this car due to the brakes not working correctly and the whole dash malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491377October 28, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
Brakes failed while coming to a stop causing me to crash into the back of someone. Also all dash and radio and shifter lights went out and came back on at the same time brakes failed. Brake issue still not fixed by GM Buick.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11490883October 25, 2022
TIRES:TREAD/BELT
Tires are measuring low tread (4/32in) under 27,000. At under 25,000 miles on 6/17/2022, my vehicle experienced a blowout at low speed (approx 20mph), minutes after it had been parked. No pressure sensors were alarming until the blowout occurred. I have a case with Michelin, but the dealership won't contact them. I have a case with GM, but they will not honor the existing service bulletin 19-NA-078 for ANY of the tires, stating it does not appear under my VIN. I'm fortunate this event occured at low speed, but given the quality of these tires, I'm sure others have not been so lucky. I believe this to be a safety issue, not just a manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490839October 25, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car applied emergency braking when it should not have (and could have caused an accident)! Details: Driving approx 20 mph in traffic on highway in Houston. Approx 3-4 car lengths behind vehicle in front of me. There were cars to the left and right of us, .. they were staying within their lanes. For no apparent reason, the automatic braking system applied the brakes. The four of us in the car were jerked forward. Luckily the driver behind us was not tail-gating, or we would have been rear-ended. Note: This was a National rental car I had in Houston this past weekend. Nonetheless, I want to report this as this apparent software and/or sensor bug seems like a major safety risk to me. I tried to find a way to report this to Buick too, but they don't make it easy to find a way to report a safety complaint : (
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick Envision