Buick Envision Complaints

249 consumer complaints on file.

#11439509November 5, 2021
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
The contact owns a 2022 Buick Envision. The contact stated that the vehicle was parked in the garage while he was working in the yard with the vehicle fob in his pocket. The contact stated as he walked into the garage, he noticed that the vehicle was running on its own. There was no warning light illuminated. The contact sat in the driver's seat, put his seatbelt on, depressed the brake pedal, pushed the turn off button and the vehicle turned off. The contact stated that the fob alone could not start the vehicle as the vehicle was designed to only start when he got in the driver seat, locked the driver's door, put his seatbelt on, and pushed the start button while in possession of the fob. The contact also attempted to start the vehicle with the fob alone several times to determine whether the fob alone could start the vehicle, but he was not successful. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 1,415.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439414November 4, 2021
AIR BAGS
The contact owns a 2020 Buick Envision. The contact stated while driving approximately 35 mph when the contact was struck by a semi-trailer which resulted in the side air bag not deploying. A police report was taken the contact sustained broken ribs on the left side and sought medical treatment. The vehicle was towed to a tow lot and then towed to an insurance lot. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000. Consumer contacted the manufacturer and was told no evidence of the airbags not deploying properly.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11437704October 21, 2021
STEERING
While we were merging onto the highway, the steering wheel locked! I was going 50 MPH and I couldn't move the steering wheel left or right. We almost got into an accident, but I pulled my hardest on the wheel and was able to pull over. I shut off the car and turned it back on and it was OK, but under the wrong circumstances, this could've ended up real bad. Are there similar complaints on this vehicle?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436248October 11, 2021
UNKNOWN OR OTHER
We bought our used buick envision essence in Feb 2021 from Scott Robinson Honda, Torrance, CA with 6,489 miles and 3 month warranty. The night we drove it off the lot the floor behind the driver's seat was wet and we thought it was from the prep (including shampooing the carpet) they said they had to do before we drove it off the lot at 9:00 p.m. The next day found that the matts in front were saturated in gasoline so threw them away. Since then whenever it rains floor becomes soaked each time. This causes windows to always be fogged up because of constant moisture in vehicle creating dangerous very poor visibilty and mildew we have to breath in causing breathing problems. We took the vehicle to our regular auto repair, Encinitas Foreign Auto who checked the moon roof, door windows, windshild and AC system and after hundreds of dollars still don't know where wet floors are coming from. Should not be happening with less than 7,000 miles on it. Buick is now feeling and smelling damp all the time and fogging up windows making it difficult to see. We feel the manufacturer needs to correct this defect on our vehicle as soon as possible. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432311September 9, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
2020 BUICK ENVISION. CONSUMER WRITES IN REGARDS TO ISSUE WITH TRANSMISSION. THE CONSUMER STATED THE VEHICLE CAN BE POWERED OFF AND KEY REMOVED WITHOUT BEING SHIFTED INTO PARK. THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL INDEPENDENTLY, ALLOWING THE VEHICLE TO ROLL AWAY. THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428438August 9, 2021
EXTERIOR LIGHTING
The contact owns a 2017 Buick Envision. The contact stated while driving 45-50 mph, a week after purchasing the vehicle, she noticed that the headlights were significantly dim. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred while driving. The dealer was made aware of the failure and informed the contact a diagnostic test was needed to determine the cause of the failure. The contact stated that she contacted a second dealer, Bell and Bell Buick GMC Trucks (2491 Hwy 9 E, Little River, SC 29566), and was informed that the vehicle needed to be diagnosed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425999July 22, 2021
TIRES, TIRES:TREAD/BELT
All 4 Michelin Premier LTX 225 / 60 R 18 tires are worn down to (on 2 tires) and below (on 2 tires) the unsafe level, where the vehicle cannot even pass an insnspection, due to safety concerns. The mileage this occurred at is 26,175 miles. These tires are “rated” by Michelin for 60,000 miles. I say rated because they carry a 60,000 mile tread life warranty, in writing (and on their website) from Michelin, which they provide the vehicle manufacturer to be placed in the glovebox. The second page of fine print, however, states in the next to final bullet point, that the warranty does not apply to OEM tires provided on new vehicle purchases. After speaking with several dealerships, parts departments and stand alone tire stores (which sell this brand), they are all aware of not only this practice with Michelin, but knew which model of tire I was referring to, without me mentioning it. This HAS to be either misrepresentation by the tire manufacturer or a factory defect from the same. It has to be one or the other. There are no other options.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413831April 25, 2021
ENGINE, POWER TRAIN
THE FIRST TIME (DEC 27, 2019) MY FAMILY WAS DRIVING ON REGULAR ROADS WHEN IT SUDDENLY SAID ENGINE OVERHEATING. WE PULLED OVER & LOOKED AT THE ENGINE AND COULD SEE COOLANT FLUID SQUIRTING OUT OF THE COOLANT PIPE-THERE WERE TINY HOLES IN THE METAL PIPE ALLOWING THIS LEAKAGE OF FLUID. WE WERE AWAY FROM HOME AND HAD TO WAIT SEVERAL DAYS FOR A REPLACEMENT PART TO BE ORDERED & REPAIRS TO BE DONE. ( IT COST US THOUSANDS BETWEEN THE WORK, OEM BUICK PARTS, AND EXTRA HOTEL DAYS SINCE WE WERE ON VACATION AWAY FROM HOME.) THEY REPLACED THE COOLANT PIPE. NOW AGAIN (APRIL 23, 2021), AFTER DRIVING ABOUT 2 MILES ON A REGULAR ROAD, APPROACHING THE ENTRANCE TO A HIGHWAY, THE CAR SUDDENLY SAID ENGINE OVERHEATING! I STOPPED AND TURNED THE CAR OFF. I WAITED ABOUT 25 MINUTES TILL IT COOLED. THEN I STARTED TO DRIVE AGAIN, VERY SLOWLY & WITH NO AIR CONDITIONER RUNNING. WITHIN ABOUT 3 MINUTES, THE TEMP WAS GOING UP SO I PULLED OVER AND WAITED AGAIN. THIS HAPPENED ONE MORE TIME AS I MADE IT HOME. NOW I CAN'T EVEN DRIVE IT WITHOUT IT QUICKLY SHOWING THE ENGINE OVERHEATING. A PROFESSIONAL MECHANIC REPLACED THE THERMOSTAT & NEW DEXCOOL (ORANGE) COOLANT BUT IT'S STILL OVERHEATING. I HAVE BEEN VERY CAREFUL WITH MAINTAINING MY CAR, REPLACING AND CHANGING FLUIDS IN ACCORDANCE WITH SPECS. MY CAR IS ESSENTIALLY PARALYZED & I'M AFRAID TO DRIVE IT ANYWHERE! CERTAINLY NOT WHAT I EXPECTED FROM A LUXURY VEHICLE SUCH AS THIS POOR QUALITY!! PLEASE NOTE, I HAVE TO FIND MY POETICAL RECEIPTS BUT PROVIDING THE MOST RECENT RECEIPT. ORIGINAL ISSUE MILEAGE WAS ABOUT 58,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407570April 12, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT WHILE IN HIS HOME WITH THE KEYFOB IN HIS POCKET, HIS DOG KEPT BARKING. THE CONTACT WENT TO THE BACK DOOR TO CHECK ON THE VEHICLE AND DISCOVERED THAT THE VEHICLE HAD BEEN RUNNING. THE CONTACT IMMEDIATELY TURNED THE VEHICLE OFF. THE CONTACT THEN CALLED THE MANUFACTURER AND WAS REFERRED TO THE LOCAL AUTHORIZED DEALER. THE CONTACT WAS INFORMED THAT HE HAD TO PAY OUT OF POCKET FOR A DIAGNOSTIC TEST. THE CONTACT DECLINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406327April 4, 2021
SERVICE BRAKES
ALMOST CRASHED MY VEHICLE ON HIGHWAY. WHEN TO TAP MY BRAKES AND BRAKE ASSIST CAME ON THEN MY BRAKES COMPLETELY STOPPED WORKING ALL TOGETHER. EVEN WHEN I ATTEMPTED TO PUSH MY BRAKE PEDAL DOWN IT WAS HARD AS A ROCK BARELY MADE IT INTO THE SHOULDER WITH MY HAZARDS ON. ATTEMPTED TO PUMP THE PEDAL NOTHING - SHUT THE VEHICLE OFF AND LET IT SIT FOR 5 MINUTES TO RESTART STILL NO BRAKES OR ABILITY TO STOP VEHICLE. SCARIEST THING TO HAPPEN. HAVE TO GET VEHICLE TOWED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400369March 11, 2021
SERVICE BRAKES, ENGINE, POWER TRAIN
TWICE IN THE LAST MONTH, I HAVE BEEN DRIVING IN MOTION LESS THAN 5 MPH, AND THE CAR ACCELERATED BY ITSELF. I HAD TO SLAM ON THE BRAKES TO STOP IT. THE TIRES SCREECHED. VERY SCARY AS IT ACCELERATED FAST, LURCHING FORWARD. BOTH TIMES IN A CAT LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399877March 9, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY REAR AC UNIT BLOWS HOT AIR NO MATTER WHAT TEMP I CHOOSE OR MODE THAT IS SELECTED. THIS ISSUE WAS FOUND A COUPLE OF DAYS OF PURCHASE IN JANUARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398881March 3, 2021
SERVICE BRAKES
BRAKES FAILED. BRAKE FLUID LEAK OUT OF A SPLIT BRAKE LINE. I WAS DRIVING CAR FOR MULTIPLE STOPS. NO PROBLEMS. CAME TO A STOP LIGHT PUSH DOWN ON BRAKE. FOUND PRESSURE AND THEN IT RELEASE AND THE PEDAL WENT STRAIGHT TO THE FLOOR. ADDED BRAKE FLUID. IT IMMEDIATELY LEAKED OUT. INVESTIGATION FOUND A SPLIT IN THE BRAKE LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396874February 18, 2021
SERVICE BRAKES
WAS GOING DOWN MY DRIVEWAY (WHICH IS ON A STEEP HILL) AND BRAKES TOTALLY GAVE OUT. LUCKILY NO ONE WAS ON THE ROAD AND I WAS ABLE TO GET THE VEHICLES TO A MECHANIC. MECHANIC FOUND A SMALL PIN HOLE IN RIGHT FRONT BRAKE HOSE WHICH HE FOUND UNUSUAL. ALL BRAKE FLUID LEADED OUT. NEAR THE HOLE WAS A SPRING THAT WRAPS AROUND THE RUBBER BRAKE LINE. IT WAS PRETTY OBVIOUS THE PLACEMENT OF THE SPRING CAUSED THE DAMAGE. THE BRAKE LINE DEVELOPED A HOLE IN IT WHERE THE END OF SPRING TOUCHES RUBBER BRAKE LINE. THE NIGH BEFORE I WAS ON THE INTERSTATE. THIS COULD HAVE BEEN DEVASTATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374670November 14, 2020
ENGINE, FUEL/PROPULSION SYSTEM
THERE HAVE BEEN 2 SEPARATE INCIDENTS OF THE COOLANT HOSE RUPTURING DUE TO THERMOSTAT FAILURE AND FUEL SENSOR WAS BAD CAUSING NOT BEING ABLE TO TO FILL TANK. DEALER SAID NOT UNDER WARRANTY TOOK TO SEPARATE SHOP WHEN IN FACT IT WAS UNDER WARRANTY SO THEN TOOK TO DEALER THEY DO NOT WANT TO EXTEND WARRANTY ON MOTOR FOR POSSIBLE DAMAGE TO THE MOTOR. OVERHEATED TWICE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366520October 26, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ON AT LEAST 5 DIFFERENT OCCASIONS THE DASH BOARD LIGHTS AND INFOTAINMENT SYSTEM HAVE WENT COMPLETELY BLACK THIS IS AT VARYING SPEEDS FROM 25 MILES TO 60 MILES AND EVEN SITTING AT A STOP LIGHT THIS HAS HAPPENED. WHEN IT DOES HAPPEN ITS ONLY FOR COUPLE SECONDS. THIS HAS ALSO HAPPEN TWICE WHILE MY TEENAGE SON WAS DRIVING AND SCARED HIM QUITE A BIT. MOST RECENTLY WHILE AT A STOP LIGHT I LET MY FOOT OF THE BRAKE AND PUSH GAS I GET A MESSAGE SAYING PARK BRAKE RELEASED THE DOORS UNLOCK THEN LOCK. I TRY TO MOVE THE STEERING WHEEL BUT ITS HARD LIKE IT'S LOCKED I THEN GET MESSAGE SAYING POWER STEERING HAS BEEN REDUCED DRIVE CAREFULLY. THEN A FOLLOWING MESSAGE SAYING ALL WHEEL DRIVE HAS BEEN TURNED OFF. THIS HAS HAPPENED ABOUT 7 OR 8 TIMES RANDOMLY AFTER COMING TO A STOP FOR A RED LIGHT IN WHICH LIGHT TURNS GREEN I TRY TO PROCEED THAN ALL THIS MESSAGES AND WHEEL TIGHTENS AND CAR FEELS LIKE IT STALLS FOR A SECOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360255September 21, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2019 BUICK ENVISION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GLASS SUN ROOF SUDDENLY EXPLODED CAUSING GLASS FRAGMENTS TO SHATTER WITHIN THE SUNROOF SECTION OF THE ROOF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER POINTE GMC LOCATED AT 91 N VIRGINIA AVE ROUTE 130, PENNS GROVE, NJ 08069, WHO ORDERED A REPLACEMENT PART TO REPAIR THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,828.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351953August 29, 2020
EQUIPMENT, UNKNOWN OR OTHER
THE SAFERCAR APP DOES NOT RECOGNIZE THE VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342281July 30, 2020
POWER TRAIN
WHEN DRIVING THE VEHICLE AND INCREASING SPEED, THE TRANSMISSION DOES NOT WANT TO SHIFT. THE RPM'S WILL LITERALLY REDLINE, IF I DO NOT LIFT MY FOOT OFF OF THE GAS QUICKLY, AND REPLACE IT BACK ON THE GAS - THIS REMINDS ME OF A MANUAL SHIFT, BUT THIS IS NOT A MANUAL TRANSMISSION. THE HESITATION IN SHIFTING GEARS HAS GOTTEN SO EXTREME THAT I WILL START TO SMELL A BURNING SMELL IF I DO NOT MANUALLY SHIFT THE TRANSMISSION VIA THE GAS PEDAL. THE CAR ONLY HAS 33,000 MILES, SO I'M SURE THAT THIS IS NOT JUST THE RESULT OF AN OLDER TRANSMISSION. THIS HAPPENS NEARLY EVERYTIME I ACCELERATE MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328725June 14, 2020
STEERING
LOSS OF POWER STEERING FOR @ 5 MINUTES UNTIL STOPPED AT RED LIGHT, TURNED OFF THE ENGINE AND TURNED IT BACK ON, IT WAS WORKING. HOWEVER, JUST DROVE 2 MINUTES TO EMPLOYMENT PARKING LOT. NOT ENOUGH TIME TO SEE IF IT MALFUNCTIONING, WILL NOTICE DRIVING BACK HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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